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2441 Courses in Cramlington

Professional Behaviour in the Workplace

By National Gender Training

Our ‘Professional Behaviour – A workplace Priority’ training programme provides delegates with a set of tools and increased knowledge to deal with the issues of bullying and harassment appropriately as they arise. These issues are far from easy and for many managers, the reality of dealing with complaints of this nature is both time consuming and stressful Currently it is estimated that bullying and harassment costs the UK economy £18 billion a year in lost productivity, staff retention and legal costs. Our bespoke and specialized services, developed to meet your organizational requirements in these challenging areas, can reduce stress levels, develop increased awareness, and better understanding. In addition to this face to face training, NGT will assess your organisation’s current position and where you would like it to be as its future unfolds; we will help your organization to identify improvements and assess the benefits to you of making them; we will work with you to implement the agreed solutions, at a time and in a way that fits with your operational needs; we will help you track the benefits both long term and short term via regular monitoring, evaluation, and continued discussion. Our facilitator is highly experienced in delivering this training to all levels of staff and NGT welcomes your enquiry to take this matter forward. How is this course delivered and how long is it? This is a face to face course only and lasts a full day Is the course accredited? Yes, it is a CPD accredited course Who is it for? Although it will benefit managers of all grades it is equally important that all staff are made aware of these issues How much does it cost? Course fees are fixed at a fair daily rate, details of which are available upon enquiry. Travel costs are extra. How large are the groups? We can only effectively deliver this course to groups of 15 people or less. Will you be able to deliver the course at my workplace? Based in the Midlands, we are well suited to travelling to all corners of the UK, enabling us to deliver this programme to you at your location.

Professional Behaviour in the Workplace
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

MBTI (Myers Briggs Type Indicator) : personality profiling

By Beyond Theory: business training & coaching

leadership management training course MBTI personality profiling

MBTI (Myers Briggs Type Indicator) : personality profiling
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Bespoke and One-off Courses and Workshops

By Beyond Theory: business training & coaching

leadership management training course

Bespoke and One-off Courses and Workshops
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Coaching & Mentoring Skills - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course mentoring coaching

Coaching & Mentoring Skills - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Belbin Team Roles : personality profiling

By Beyond Theory: business training & coaching

leadership management training course belbin team roles

Belbin Team Roles : personality profiling
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

SDI 2.0 (Strength Deployment Inventory) : personality profiling

By Beyond Theory: business training & coaching

leadership management training course

SDI 2.0 (Strength Deployment Inventory) : personality profiling
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Engaging Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Engaging Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Customer Service Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Telephone Training - Avaya Aura/CM

By Telephone Trainers Ltd

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and Voicemail Workplace Attendant Console and One-X Attendant Console One-X Portal and Video Soft phone / One X Communicator One-X Mobile/ Preferred Mobile IX Workplaces and Mobile App Agent and CMS Supervisor ASA – Avaya Site Administrator Tool AACC Administrator, Supervisor and Agent

Telephone Training - Avaya Aura/CM
Delivered in Milton Keynes + 1 more or UK Wide or OnlineFlexible Dates
Price on Enquiry