368 Courses in Coventry

Overview Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care

A study day designed for HCAs who are working in a supportive role in primary care, offering care for patients with asthma. This day provides an overview of how asthma is diagnosed and managed and includes a practical inhaler delivery systems workshop.

Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with Chronic Obstructive Pulmonary Disease (COPD) and Asthma.

This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.

Aimed at health care assistants working in General Practice who want to develop themselves and the wider team in the care and management of the patient with diabetes.

This course is for people who are often the first to respond to a possible medical emergency. This encompasses Police, Firefighters, and medical staff at festivals and events. It also includes Emergency/Community First Responders, Door Supervisors, Close Protection Operatives, and Security Guards. Individuals working in high-risk environments are also catered for. These environments include the military, power stations, agriculture, and manufacturing facilities.

Enhance your clinical expertise with our "Extended Clinical Skills Training" course. Designed for healthcare professionals, this course provides practical skills and knowledge for extended clinical procedures and interventions.

Mobile IP training course description A detailed examination of the protocols and architecture of Mobile IP. What will you learn Recognise the benefits of ADSL. Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. Mobile IP course details Who will benefit: Technical staff wanting to learn DNS.Network Administrators. Support personnel. Prerequisites: TCP/IP Foundation Duration 2 days Mobile IP course contents Introduction Quick review of IP, What is Mobile IP? What Mobile IP provides, Mobility requirements, Where Mobile IP is required, where mobile IP is not required, DHCP as an alternative, Proxy ARP as an alternative. Architecture Mobile node, home network, home agent, Foreign agent, Fixed home address, Care of address, Correspondent node, Tunnelling. How Mobile IP works Using two addresses, issues with TCP, discovering the care of address, registering care of address, tunnelling the care of address. The protocols involved. Issues with Mobile IP Routing inefficiencies, Security and firewalls, ingress filtering, QoS. MIP and IPv6 Stateless address configuration, Neighbour discovery, miscellaneous.

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour