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11 Courses in Coventry
Business Growth Academy
By The Power Within Training & Development Ltd
Our team of Construction industry experts provide business management training for leaders and business owners across England and Scotland CONSTRUCTION INDUSTRY SPECIFIC Construction Business Growth Academy The Power Within Training is dedicated to helping construction-based business owners and construction management throughout England, Scotland, and Wales achieve more than they believed possible. Our construction business training is designed to develop owner-managers and help them create the future they want. To ensure business growth, we have a dedicated team of industry professionals to give unique support specific to the skills, traits, and challenges found within Construction. This programme was created to help you push and elevate your business to the next level. Contact us to register for our construction business training. Explore Our Construction Business Growth Course We created the Business Growth Academy for business owners like you to grow and develop their businesses in a more controlled and sustainable way. To ensure growth, our construction business training is a series of six training modules focused on business growth, leadership, and financial management. Most of our participants are business owners looking to get the tools needed to spend more time working on their business while generating more profitability to ensure consistent business growth. The Power Within Training uses the latest business growth strategies, which allow you to identify, modify and quickly implement our easy-to-follow business-building tools and techniques designed around the construction and property development industry. Whether you are a business owner or an aspiring construction and property development entrepreneur, our Construction Management Course will provide the tools and techniques to drive your business forward and achieve sustainable growth. Join us at the Business Growth Academy and unlock your full potential. The Goal of Our Construction Management Training Our goal with this training is to provide you with the tools you need to take control of your business. This allows you to use the latest strategies and ensure the smooth growth of your construction business. The construction management training we offer is a three-month course with new modules available twice monthly, delivered via Zoom or in person. These modules are designed to work around your schedule. After, you’ll have a 39-hour CPD certification thanks to our CITB skills & training courses. Overall, our fully funded construction management training will help you place the proper foundation, allowing you to build a more substantial and focused business that’s centred around constant growth and profits while future-proofing your business. BUSINESS GROWTH ACADEMY The Benefit of Our Business Growth Academy As you go through our training, you’ll delve into each module and the critical steps and tools. These include how to plan, organize, and control construction operations, all designed to provide you with a well-rounded view of your business. Not only will you get the tools you need to ensure your construction business growth, but you’ll also get access to benefits such as lifetime access to your online interactive training portal, entrance into a private social and professional networking group, pro bono coaching, and mentoring from industry experts and leaders. Here are some additional benefits of our construction management training: Register your interest today You’ll build a personalised 12-month business development plan that keeps you focused on high-value activities, ensuring you remain on track to grow. Tools and techniques to not only measure but also increase your profitability within your business. These tools help you ensure that you’re never leaving money on the table again. Learn, develop, and nurture self-management and leadership strategies that you can work on and in your business to help you from chasing your tail or burning out. You’ll develop unshakeable confidence in your business’s ability to grow and become the kind of entrepreneur that chooses the customers they want to work with, meaning customers who are driven by value, not by price. Gain valuable leadership and self-development skills, which encourage learning for life. Lastly, you’ll no longer wonder, “what if?” You’ll have the knowledge and understanding to keep unlocking and growing your business’s true potential. WHAT'S INCLUDED IN THE PROGRAMME Course Overview As we’ve mentioned, our business management course is designed to be completed over three months, with two courses being released monthly. These are designed to be done on Zoom or in person and are flexible around your busy schedule. Our modules were created to be easy to understand while providing the resources needed to elevate your construction business. Here is a more in-depth look at what to expect from our modules: Module 1: The C.O.D.E Breaker: The Business FundamentalsThis module will encourage you to deep dive into your why and break the business C.O.D.E. You’ll be shown the importance of knowing why you started the business, how you can build a business while remaining authentic, and what needs to be done to ensure you create and support a solid foundation moving forward. During this module, you’ll discover how to successfully build a business in the construction industry, from the fundamentals and foundations to the growth. Lastly, we’ll review your vision, values, and purpose, show why these are critical areas, and allow you to establish a real business for you and your customers. Module 2: Your M.E.N.T.A.L Agility: The Entrepreneurial Mindset With this module, we’ll focus on self-leadership and how you should constantly be developing the ‘inner game’ or minder and the ‘outer game’ or action. The inner game consists of intention, self-awareness, self-confidence, and self-efficacy. These must be used to achieve personal mastery, while the outer game consists of influence and impact. M.E.N.T.A.L. agility is your key to all success and failure, meaning that without leading yourself, you’ll never find business success. For us, your M.E.N.T.A.L. agility is made of five key components that enable you to transition from owning a business to thinking and planning like an entrepreneurial business owner. Module 3: The T.I.M.E Multiple: Working ON or Working IN The point of this module is to help you understand that you can’t manage your time; you can only manage your use of time or your self-management skills. It’s vital to have strong self-management skills to be more successful at work. We’ll explore ways to help maximise your time and identify your High Payoff Activities. The T.I.M.E. multiplier is about accepting that you cannot do everything yourself. Instead, it would be best if you focused on your high-payoff activities. Our goal is to teach you to say it’s okay to say no. We’ll show you the importance of recognising the significance of all your decisions. Along with that, we focus on unique planning and defining processes to bring the future into the present. Module 4: The Business P.R.O.B.E: The Numbers Game Understanding your finances is essential as it allows you to make informed decisions that have the potential to make significant impacts on your business, growth, and even your bottom line. We want you never to leave money on the table again. When you know the difference between markup and margin, fixed and variable costs can make the difference between owning a business and the business owning you. Understanding your business numbers will increase your revenue and profitability and even grow your business. Module 5: High-Performance T.E.A.M.S: The Well-Oiled High-performing teams are more than a group that works together. A high-performing team has clear priorities and purposes and shares an understanding of how each team member or subcontractor prefers to approach work. The foundation of a high-performing team or business starts with trust. The development starts with creating an environment where leaders and team members can openly disclose which strengths they feel they bring to a team and what support they need to be their best selves. Truth is that all people’s problems directly reflect the business owner’s leadership and management. When a team doesn’t do things your way, they probably have no idea what your way is. Module 6: G.O.A.L.S: Setting & Defining the Accountability System Everyone works best with clearly defined goals, from completing a refurb on a budget or growing your construction business to over 10M annual profit. Remember the old saying, through a goal with a plan, is just a wish! We’ll teach you our tried and tested process for setting and achieving your objectives by focusing on what matters most. Reviewing your daily, weekly, and monthly goals, we can help you make high performance a habit. Best of all, you’ll create a detailed 12-month business development plan to get your personal and professional goals moving in the right direction. Meet the Construction Business Training Presenters Derrick Matheson: Training and Development Director and Trainer of Business Growth Academy A seasoned business owner, Derrick understands the challenges UK construction and property development professionals face. We have crafted a targeted program that simplifies growth, empowering entrepreneurs with easy-to-implement strategies. Derrick’s mission is simple: to empower and equip ambitious entrepreneurs and professionals with the tools and knowledge necessary to thrive in today’s competitive market. The Business Growth Academy is a testament to his dedication, offering an innovative, step-by-step business-building process that demystifies the complexities of growth and unlocks the full potential of your enterprise. Stuart Mason: BGA’s Bold Training Manager, Lead Trainer, and Author of “How To Wreck Your Business Stuart, the fearless BGA Training Manager and Lead Trainer has turned his business failures into powerful lessons for others. As the author of “How To Wreck Your Business,” Stuart shares his hard-earned wisdom to help business owners avert the same pitfalls that led to the demise of his own company on its 20th anniversary. Stuart’s approach is refreshingly direct and unapologetically abrupt, cutting through the noise to deliver real-world insights that make a difference. Don’t expect a dry lecture on business theory from a dusty textbook; instead, Stuart offers a ‘streetwise’ perspective that is both practical and actionable, pushing you to uncover the answers that will make your business shine in a competitive market.
Online Options
Show all 218Discover the four stages of self-management. Discover the seven categories of competency that includes product and service knowledge, procedures, features and benefits, unique language, technical, organizational, and uniqueness. You will understand why it is important to invest the time in developing strong foundations in self-management skills whether you're a beginner or pro. Learning Objectives Describe the two 'faces' of professional development, Apply the four stages of self-management, Explain collaborative web-based learning, Summarize the seven categories of professional competencies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
M.D.D RELATIONSHIP COACH LONDON PACKAGE (COUPLES)
(27)By Miss Date Doctor Dating Coach London, Couples Therapy
Relationship coaching for your relationship skills can be done individually or as a couple Emotional intelligence training Learn how to be a strong couple Love Language training Learn how to improve rapport and empathy Emotional validation and emotional civility training Consideration and patience training Conflict Resolution and self management Free check in calls in between sessions Choose one of our office locations to have your sessions 1 hour per week 3 sessions https://relationshipsmdd.com/product/relationship-coach-london-package/
Introduction to COPD
By BBO Training
Course Overview: Introduction to COPD in Primary CareThese introductory days are tailored for nurses and other healthcare professionals who are new to the realm of COPD care or have not received formal training in this area. Led by Paula Matson, a Respiratory Specialist and Practice Nurse, the program is designed to build a foundational understanding of COPD and empower participants to provide effective care to COPD patients in primary care settings.These introductory sessions offer a comprehensive journey from the fundamentals of COPD understanding to a confident approach in patient review and management, emphasizing the importance of early intervention and holistic care in primary care settings. Learning Outcomes: Upon completion of this Introduction to COPD course, participants will attain the following learning outcomes: 1. Emphasize Early Prevention: Recognize the significance of early prevention in COPD management and its impact on patient outcomes. 2. Grasp COPD Physiology: Develop a foundational understanding of the physiological underpinnings of COPD, aiding accurate assessment and care. 3. Comprehend Medications and Roles: Acquire knowledge about COPD medications, comprehending their diverse roles in managing symptoms. 4. Non-Pharmacological Management: Understand and appreciate non-pharmacological approaches to COPD care and symptom management. 5. Inhaler Proficiency: Gain expertise in managing various types of inhaler devices, ensuring effective medication delivery. 6. Documentation Proficiency: Understand the importance of meticulous documentation, including utilizing templates for streamlined care. 7. Review and Self-Management: Realize the value of regular patient review and supervised self-management plans for COPD patients. 8. Problem Solving and Solutions: Foster discussions to address relevant practice issues and collaboratively discover effective solutions. 9. Commitment to Ongoing Development: Recognize the importance of continuous professional development in the evolving landscape of COPD care These introductory sessions offer a comprehensive journey from the fundamentals of COPD understanding to a confident approach in patient review and management, emphasizing the importance of early intervention and holistic care in primary care settings.
COPD Update
By BBO Training
Course Overview: COPD Update Day for Primary Care Practitioners Join us for a comprehensive and enriching COPD Update Day, specifically designed for Registered Healthcare Professionals who are currently practicing in the field of Chronic Obstructive Pulmonary Disease (COPD). This course aims to enhance your existing knowledge and skills, keeping you up-to-date with the latest developments in COPD management. During this informative day, you will delve into the essentials of COPD, starting from its fundamental definition and diagnostic criteria to the latest investigative approaches. The course will cover both non-pharmacological and pharmacological management strategies, with a special emphasis on practical inhaler techniques. We will also explore the current GOLD & NICE Guidelines, discussing their implications and practical applications in clinical practice. A significant focus will be on the management of exacerbations and lung attacks, including strategies for prevention and effective management techniques, with a particular emphasis on patient self-management. Understanding the complexities and care requirements of end-stage COPD will also be a key aspect of this course. The day will conclude with interactive case studies, allowing you to apply your refreshed knowledge in real-world scenarios, encouraging the sharing of experiences and best practices among your peers. This course offers a dynamic and supportive environment for professionals seeking to refine their approach to COPD care, combining theoretical learning with practical application Learning Outcomes: Defining and Diagnosing COPD Review and update the definition and understanding of Chronic Obstructive Pulmonary Disease (COPD). Refresh knowledge on diagnostic criteria and investigations for COPD. Non-Pharmacological Management Explore various non-pharmacological approaches to managing COPD. Guidelines and Best Practices Delve into the GOLD & NICE Guidelines and their practical applications in COPD management. Pharmacology and Inhaler Techniques Update knowledge on pharmacological treatments for COPD. Master inhaler techniques and understand their critical role in COPD management. Lung Attacks and Exacerbation Management Learn strategies to reduce the risk of lung attacks/exacerbations. Discuss management techniques for exacerbations, including patient self-management. Managing End-Stage Disease Understand the complexities of managing end-stage COPD. Focus on palliative care and improving quality of life for patients with advanced COPD. Case Studies and Practical Application Apply knowledge through interactive case studies. Encourage sharing of experiences and best practices among participants. This COPD Update Day ensures that seasoned primary care practitioners remain up-to-date with the latest advancements in COPD management, fostering an environment of continuous learning, collaboration, and patient-centered care.
Primary Teacher Training Part - 3
By iStudy UK
Course Description Get instant knowledge from this bite-sized Primary Teacher Training Part - 3 course. This course is very short and you can complete it within a very short time. In this Primary Teacher Training Part - 3 course you will get fundamental ideas of primary teaching, the key understanding of EYFS framework, self-management and so on. Enrol in this course today and start your instant first step towards learning about teaching other primary subjects. Learn faster for instant implementation. Learning Outcome Familiarise with teaching other primary subjects Understand children having special education needs or disabilities Gain in-depth knowledge of the EYFS Framework in 2021 Deepen your understanding of self-management and dealing with stress Learn about teaching primary science, design and technology How Much Do Primary Teachers Earn? Senior - £49,000 (Apprx.) Average - £38,000 (Apprx.) Starting - £33,000 (Apprx.) Requirement Our Primary Teacher Training Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Primary Teacher Training Part - 3 Module 01: Teaching Primary Science, Design and Technology 00:30:00 Module 02: Teaching Other Primary Subjects 00:28:00 Module 03: Children Having Special Education Needs or Disabilities 00:16:00 Module 04: EYFS Framework in 2021 00:10:00 Module 05: Self-Management and Dealing with Stress 00:13:00 Assignment Assignment - Primary Teacher Training Part - 3 00:00:00
Fundamentals of Dermatology
By BBO Training
Course Description:This intensive two-day course on the Fundamentals of Dermatology for Primary Care is highly relevant for healthcare professionals in primary care, especially those lacking dermatology in their post-registration training. The course offers an opportunity to advance in practice, gain relevant competencies, and enhance clinical confidence for improved patient care.Introduction:Understanding dermatology care is vital in general practice, given that 10-15% of the primary care workload involves dermatology. Common skin conditions have a significant psychological impact on patients. The course emphasizes the importance of proper skin assessment, accurate diagnosis, and effective patient self-management for better treatment outcomes.Day One:- 09:15 AM: Coffee and registration- 09:30 AM: Introduction and course objectives- 09:40 AM: Anatomy and physiology of normal skin- 10:00 AM: Pathophysiology of acne, eczema, and psoriasis - understanding skin changes- 10:45 AM: Coffee break- 11:00 AM: The language of dermatology - effective description- 11:45 AM: Skin assessment and history-taking - recording observations- 13:00 PM: Lunch break- 13:45 PM: Recognizing skin changes: skin lesions and skin cancer - addressing concerns- 14:00 PM: Hyper and hypo pigmentation - understanding variations- 14:30 PM: Screening for skin cancer and promoting sun safety- 15:00 PM: Dermatology resources and guidelines - accessing information- 16:00 PM: Action plan, evaluation, and resources- 16:15 PM: CloseDay Two:- 09:15 AM: Welcome back and course work review- 09:30 AM: Managing acne in primary care - practical applications and treatments- 10:30 AM: Managing psoriasis in primary care - topical treatment and demonstrations- 10:45 AM: Coffee break- 11:00 AM: Managing eczema in primary care - practical challenges and solutions- 11:45 AM: Understanding patient self-management and psycho-social aspects- 12:30 PM: Lunch break- 13:30 PM: Practical emollient workshop - exploring patient preferences- 14:15 PM: Skin infections - recognition, diagnosis, and management- 14:45 PM: Genital skin conditions - Update on lichen sclerosis recognition and treatment- 15:30 PM: Practice reviews, competencies, and reflective discussion- 16:15 PM: CloseCourse Aim:To equip primary care healthcare professionals with evidence-based knowledge and practical confidence to elevate dermatology care, improve patient support for common skin conditions, and ensure appropriate secondary care referral.Learning Outcomes (Day 1):- Develop a Strong Foundation: Understand skin anatomy and physiology for a comprehensive grasp of normal skin characteristics.- Decipher Pathophysiology: Discern the intricacies of common dermatology conditions, such as acne, eczema, and psoriasis, understanding the underlying skin changes that drive these conditions.- Master the Language of Dermatology: Gain proficiency in describing dermatological observations accurately, facilitating effective communication and reporting.- Harness the Power of Assessment: Elevate skin assessment and history-taking skills, honing the ability to document observations and pertinent patient history with precision.- Recognise Skin Changes: Sharpen the skill of identifying skin lesions and potential indicators of skin cancer, equipped with the expertise to navigate the "when to worry" challenge.- Explore Pigmentation Variations: Delve into hyper and hypo pigmentation, understanding conditions like dermatosis papulosa nigra, sebaceous hyperplasia, solar lentigo, and freckles.- Promote Sun Safety and Dermatology Education: Grasp strategies for skin cancer screening and sun safety healthcare education, contributing to proactive patient care.- Navigate Dermatology Resources: Gain insight into valuable dermatology resources and guidelines, empowering continuous learning beyond the course.Learning Outcomes (Day 2):- Enhance Practical Skills: Gain hands-on experience in managing common skin conditions like acne, psoriasis, and eczema using both over-the-counter and topical treatments.- Empower Patient Support: Engage with patients to gain insights into their experiences of self-managing chronic skin conditions, focusing on psycho-social aspects and effective coping strategies.- Immerse in Practical Emollient Workshop: Participate in a tactile workshop to understand patient preferences and choices in emollient usage.- Refine Diagnostic Skills: Develop the ability to recognize, diagnose, and manage skin infections effectively, improving overall dermatological care.- Master Genital Skin Conditions: Gain updated knowledge on recognising and treating genital skin conditions like lichen sclerosis, enhancing expertise in a specialized area.- Reflect and Consolidate: Engage in reflective discussions, reviewing competencies gained during the course and integrating newfound insights.Course Conclusion:Conclude the two-day course with a profound sense of accomplishment, armed with enriched dermatological knowledge, practical skills, and patient-centered strategies that will positively influence your professional practice.
Overview Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities. The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone. So, what are you waiting for join today and start learning! Course Preview Learning Outcomes Acquire the core business telephone skills Learn how to properly represent your boss and your organisation Improve your time management and organisation skills Grasp the strategies for effective communication Familiarise yourself with the challenges associated with this role Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Telephone skills Time management Organising Who Should Take this Online Telephone Receptionist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Telephone Receptionist Course Certification After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as Personal Secretary Receptionist Office Admin Module 01: Additional Challenges Additional Challenges 00:07:00 Module 02:Communication (I) Communication (I) 00:07:00 Module 03: Communication (II) Communication (II) 00:08:00 Module 04:Core Skills Required Core Skills Required 00:11:00 Module 05:Organizing and Planning (I) Organizing and Planning (I) 00:07:00 Module 06: Organizing and Planning (II) Organizing and Planning (II) 00:07:00 Module 07: Self-Management (I) Self-Management (I) 00:07:00 Module 08: Self-Management (II) Self-Management (II) 00:07:00 Module 9:Time Management (I) Time Management (I) 00:07:00 Module 10:Time Management (II) Time Management (II) 00:08:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Office Management and Receptionist Skills - CPD Accredited Course is designed to sharpen the essential abilities needed to excel in office environments and front-desk roles. This course carefully covers the core competencies that form the backbone of efficient office management, including self-management techniques, time management, and effective communication. Each module builds on the last, creating a structured pathway to enhance organisation and planning skills, which are vital for maintaining a smooth-running workplace. Whether you’re starting in administration or looking to refine your existing skills, this course provides clear and focused guidance. Delving into self-management and time management, the course offers strategies to manage workloads effectively and prioritise tasks with confidence. The communication modules refine both written and verbal interaction skills, ensuring you handle enquiries and correspondence with professionalism and clarity. The course also addresses additional challenges often faced in office settings, preparing you to approach tasks with flexibility and resilience. Delivered entirely online, this course suits busy professionals aiming to boost their efficiency and contribute positively to any office team. It’s an excellent choice for anyone seeking to improve their office and reception capabilities through a flexible and accessible learning experience. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Core Skills Required Module 02: Self-Management (I) Module 03: Self-Management (II) Module 04: Time Management (I) Module 05: Time Management (II) Module 06: Organizing and Planning (I) Module 07: Organizing and Planning (II) Module 08: Communication (I) Module 09: Communication (II) Module 10: Additional Challenges Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.
COURSE INTRODUCTION The purpose of this course is to introduce / refresh participants’ knowledge and skills in the essential aspects of diabetes management in their practice setting. AIMS AND OBJECTIVES Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person’s needs and how regular clinic visits impact on the management of diabetes All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate £30) and CPD Standards (*Certificate free) Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management COURSE CONTENTS OVERVIEW Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes Implications for practice Management goals TYPE 1 Treatment and management options Carbohydrate awareness Challenges in self-management Hypoglycaemia and hyperglycaemia Screening and the annual review TYPE 2 First line treatment and step-wise options Food choices and relation to risk Activity and type 2 diabetes Cardiovascular disease and type 2 diabetes Screening and annual review SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY Seeing the person not the disease Consultation skills Ongoing support needs . Food and lifestyle messages for diabetes Annual review and screening including foot care advice Blood glucose monitoring Consultation skills and relationship building Complications and treatment options WHO SHOULD ATTEND? Nurses HCAs
