Courses in Coventry

What is Best Companies? Best Companies are the workplace engagement specialists. They help organisations become better places to work by measuring, improving and recognising engagement. Why have we chosen this for Pathways? We want you to understand how your employees think and feel about their work. This module will help you to understand how the survey is done so that you can drive your team's engagement. Further, once the survey is closed, we want you to understand how to create action plans and make improvements based on the data you receive. Be introduced to who Best Companies are Have knowledge of the 8 workplace factors Understand the Best Companies accreditation levels Understand the importance of workplace engagement Know the part you can play in survey completion Understand how to interpret survey results Understand action planning and keeping the momentum

This course meets and exceeds the Maryland requirement for the security officer course of 12 hours. The course is taught over 2 days, 6 hours per day. In this course, you will learn the required curriculum for security officers prescribed by the Maryland Police and Corrections Training Commission.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Online webinar aimed at newcomers and beginners to road rallying helping to learn the basics.

We will review some familiar functions of the Old Testament in Spiritual Direction, and then move on to explore some different ways to make use of less familiar OT stories and poems. Our investigation will be a mix of input, conversation, and prayer … and have a Bible at hand!

A beautiful hour of connection, guidance and fun! Join together with other like minded women, to feel held supported and seen.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

The Temporary Works Coordinator course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site. Course Objectives: By the end of the course, the delegate will gain knowledge of: The need for a temporary works co-ordinator The day-to-day roles of others involved in the temporary works procedures Risk assessments and method statements Best procedures as stated in BS 5975:2019 Course Content: The content covered by the CITB course includes: Various groups and types of Temporary Works Case studies, procedures and policies of Temporary Works BS5975:2019 CDM Regulations Legislation and relevant Codes of Practice Register for Temporary Works, design requirements and checks Standard solutions and guidance design documents Temporary works Co-ordinator – job role and responsibilities Assessment: To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training. Certificate: The certificate for this course is valid for 5 years. Instructions Please note all Temporary Works Coordinator courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5) 2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6) 3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom) Learn how to take blood ... train as a Phlebotomist FAST-TRACK YOUR PHLEBOTOMY TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from beginner through to Level 4 Available as Classroom or Virtual Classroom Complete your beginner to advanced training in 2 days Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications Both courses are dually accredited (OCN & CPD) Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom Covers all steps up to live blood draw Learn advanced skills and techniques Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep) Basic understanding of English language required OPEN TO ALL APPLICANTS

The qualification is designed for learners who have responsibility for promoting health choices within the workplace, or who would like to get involved in championing workplace health. This level 2 course is delivered online across two sessions, both must be attended in order to achieve the qualification. Session 1: Introduction The importance of workplace health to employers and their employees The role of a Workplace Health Champion Factors affecting physical and mental health Session 2: Recap Key behaviour change principles The need to safeguard adults as a Workplace Health Champion Key elements involved in planning and preparing for a sport of physical activity session How to measure the success of a sport or physical activity session Tutor discussion / competence of qualification.