1856 Courses in Coventry

For all staff who are responsible for delivering the appraisal process - typically team leaders, supervisors and managers.

For anyone wishing to improve their time management at work.

For many people, giving a presentation is a daunting prospect - sleep is lost and nails are bitten. Delivering a presentation has been rated as the thing business people most dread. In a survey, people placed death as number 7 on the list!

Often your recruitment and induction processes determine whether you retain your staff and volunteers. A poor induction often leads to a lack of productivity and motivation. This half day course is designed to help participants ensure that new staff receive a comprehensive and welcoming induction so that they can settle into their job or role quickly and with confidence. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff.

For all staff members who use the telephone as part of their normal duties.

When your team feels happy at work, their efforts almost always increase and therefore that will help your company to become more stable and able to advance and grow.

One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

For all staff who are responsible for delivering a service to others - customers, clients or internal customers.

In some organisations appraisals are seen as an annual chore that has to be undertaken and neither the manager nor the staff gain any real benefit from it. This half day course is designed to help managers appraise their staff effectively so that both parties develop more insight, motivation and a better understanding of each other. It will help participants work with their staff to create work plans that are effective and realistic. This course can be run as a one-off session or as part of a series of sessions on staff management.

This half day course is designed for those people working or volunteering in groups or working on projects who would like some practical tips on making their marketing and publicity more effective.