Birmingham

<p><strong>Background </strong></p>
<p>The COVID-19 pandemic has completely obliterated business as usual. The impact has led to changes in the way we do things and the way we think about everything. Many of us can&rsquo;t wait for things to get back to normal, but will they? We think now is the time to rethink everything. It is the perfect time to fix those minor and major issues that have been nagging us and that we simply haven&rsquo;t found the time to address.</p>
<p>Let us look at the way we approach school improvement. Now is the perfect time to build a system that drives school improvement. A system that makes it possible to consistently improve the quality of education pupils experience.&nbsp;</p>
<p>&nbsp;</p>
<p><strong>Who is this course for? </strong></p>
<p>Headteachers, SLTs and other school leaders who are involved in whole school management.&nbsp;</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>effective self-evaluation</li>
<li>SMART improvement planning&nbsp;</li>
<li>how to ensure that improvement plans are implemented</li>
<li>how to use the continuous improvement approach in conjunction with the selfevaluation cycle to drive school improvement</li>
<li>how to make school improvement part of your school&rsquo;s culture</li>
</ul>
<p>Delegates will also be given copies of the following for no extra cost:</p>
<ul>
<li>A guidance document which outlines how to build a system that drives school improvement</li>
<li>A template for building a monitoring schedule (RRP &pound;17)</li>
<li>A self-evaluation package which includes a template that incorporates Ofsted&rsquo;s 2019 EIF evaluation criteria (RRP &pound;57)</li>
<li>A school improvement plan template</li>
</ul>

Background 
The COVID-19 pandemic has completely obliterated business as usual. The impact has led to changes in the way we do things and the way we think about everything. Many of us can’t wait for things to get back to normal, but will they? We think now is the time to rethink everything. It is the perfect time to fix those minor and major issues that have been nagging us and that we simply haven’t found the time to address.
Let us look at the way we approach school improvement. Now is the perfect time to build a system that drives school improvement. A system that makes it possible to consistently improve the quality of education pupils experience. 
 
Who is this course for? 
Headteachers, SLTs and other school leaders who are involved in whole school management. 
 
What will be covered? 
effective self-evaluation
SMART improvement planning
how to ensure that improvement plans are implemented
how to use the continuous improvement approach in conjunction with the selfevaluation cycle to drive school improvement
how to make school improvement part of your school’s culture
Delegates will also be given copies of the following for no extra cost:
A guidance document which outlines how to build a system that drives school improvement
A template for building a monitoring schedule (RRP £17)
A self-evaluation package which includes a template that incorporates Ofsted’s 2019 EIF evaluation criteria (RRP £57)
A school improvement plan template

Marell Consulting Limited

If you want to be able to offer a consistently better
quality of education for your pupils without the stress
that comes with worrying about Ofsted all the time,
this workshop is for you. 

How to build a system that drives school improvement

This does not include the cost of travel which will be charged at £0.45 per mile for return travel to your school from our offices in Birmingham. 

Fee for all the school leaders at the school

Crawley

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Fire Training is a legal requirement, we offer both life extinguisher training or VR training.&nbsp;<br fr-original-style="" style="box-sizing: border-box;">This training course can be based at your venue or ours and is priced for up to 15 people with no minimum number of learners. </p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">We are proud to supply the latest fire awareness and fire warden training in West Sussex, Hampshire and Surrey. Using the latest technology we will prepare your workforce to deal with fire emergencies in the safest way possible whilst also keeping it fun and engaging. &nbsp;</p>

Fire Warden and Awareness Training with VR Practical Sessions
We use the VR Fire Trainer for our practical sessions
Our Fire Warden and Awareness Training is designed to provide fire wardens and designated personnel with the knowledge and skills needed to prevent, manage, and respond to fire incidents in the workplace. This comprehensive course covers essential fire safety practices, including emergency procedures, fire prevention strategies, and the responsibilities of fire wardens in ensuring a safe work environment.

A unique aspect of this training is the inclusion of a Virtual Reality (VR) practical session, where learners can safely practice the use of different types of fire extinguishers in realistic fire scenarios. This immersive experience enhances the learning process, allowing participants to develop confidence and competence in handling fire emergencies.

Key topics covered include:
- The role and responsibilities of a Fire Warden
- Fire prevention measures and workplace risk assessments
- Understanding fire safety legislation and compliance
- Evacuation procedures and conducting fire drills
- Identifying fire hazards and implementing control measures
- Fire classification and selection of appropriate fire extinguishers
- VR practical session: Safe and effective use of fire extinguishers in a simulated fire scenario

The VR component allows participants to engage with lifelike fire situations, gaining hands-on experience with different types of fire extinguishers in a controlled, virtual environment. This advanced training ensures learners are better equipped to respond to fire emergencies and safely manage evacuation procedures.

This course is ideal for fire wardens, safety officers, and any staff member responsible for fire safety in the workplace, ensuring they are well-prepared to act swiftly and effectively in the event of a fire.

Comply Sense

Health & Wellbeing

Fire Safety

Workplace Health & Safety

Fire Awareness

Health & Safety

Health & Safety At Work

Teaching & Training

We are proud to supply the latest fire awareness and fire warden training in West Sussex, Hampshire and Surrey. Using the latest technology we will prepare your workforce to deal with fire emergencies in the safest way possible whilst also keeping it fun and engaging.  

Fire Warden and Awareness Training - With VR Practical 

General Admission

Nottinghamshire

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills operate micro 360 excavator to excavate and load materials. This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 10 Days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category Excavator Micro (Up to 1 Tonne)</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the trainee operator will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator<br fr-original-style="" style="box-sizing: border-box;">➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify the major components of the machine and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify steering, driving and braking controls and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and maintain PPE appropriate for micro excavator use<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements<br fr-original-style="" style="box-sizing: border-box;">➢ Safely mount and dismount the machine<br fr-original-style="" style="box-sizing: border-box;">➢ Start and stop the engine and safely move the machine off and stop it safely<br fr-original-style="" style="box-sizing: border-box;">➢ Configure the machine for travel and manoeuvre it safely across varying terrain in open and confined areas<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all necessary safety checks at the work area<br fr-original-style="" style="box-sizing: border-box;">➢ Manoeuvre the machine to the work area and correctly configure in readiness to carry out<br fr-original-style="" style="box-sizing: border-box;">excavating tasks<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out excavating tasks<br fr-original-style="" style="box-sizing: border-box;">➢ Load material onto transporting vehicles or into containers<br fr-original-style="" style="box-sizing: border-box;">➢ Reinstate excavation, grade and level ground<br fr-original-style="" style="box-sizing: border-box;">➢ Fit and remove attachments<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out all end of shift and shut down procedures</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates that require the knowledge and practical skills operate micro 360 excavator to excavate and load materials. This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 10 Days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category Excavator Micro (Up to 1 Tonne)
It is envisaged that by the end of this course of training the trainee operator will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator
➢ Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
➢ Be able to locate and identify the major components of the machine and explain their functions
➢ Be able to locate and identify steering, driving and braking controls and explain their functions
➢ Identify and maintain PPE appropriate for micro excavator use
➢ Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
➢ Safely mount and dismount the machine
➢ Start and stop the engine and safely move the machine off and stop it safely
➢ Configure the machine for travel and manoeuvre it safely across varying terrain in open and confined areas
➢ Conduct all necessary safety checks at the work area
➢ Manoeuvre the machine to the work area and correctly configure in readiness to carry out
excavating tasks
➢ Carry out excavating tasks
➢ Load material onto transporting vehicles or into containers
➢ Reinstate excavation, grade and level ground
➢ Fit and remove attachments
➢ Carry out all end of shift and shut down procedures
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

Dynamic Training and Assessments Ltd

Construction

CSCS (Construction Skills Certification Scheme)

NPORS

NPORS Excavator Micro (up to 1 Tonne) (N016)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to use suction excavators to excavate ground where utilities services are located. This course can be completed by both novice and experienced candidates. We also offer refresher tests.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Category N021 Suction Excavator</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">It is envisaged that by the end of this course of training the trainee operator will be able to answer questions on and perform the following:<br fr-original-style="" style="box-sizing: border-box;">➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a suction excavator operator<br fr-original-style="" style="box-sizing: border-box;">➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular suction excavator to be used<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to locate and identify the major components of the machine and explain their functions<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements<br fr-original-style="" style="box-sizing: border-box;">➢ Identify and maintain PPE appropriate for suction excavator use<br fr-original-style="" style="box-sizing: border-box;">➢ Explain the different types of suction excavators their advantages and disadvantages when excavating material<br fr-original-style="" style="box-sizing: border-box;">➢ Safely mount and dismount the machine<br fr-original-style="" style="box-sizing: border-box;">➢ Start and stop the engine, compressor and suction hoses safely and efficiently<br fr-original-style="" style="box-sizing: border-box;">➢ Be able to demonstrate how to safely and efficiently use the remote control<br fr-original-style="" style="box-sizing: border-box;">➢ Configure the machine for travel and manoeuvre it safely to the work position in open and confined areas<br fr-original-style="" style="box-sizing: border-box;">➢ Conduct all necessary safety checks at the work area<br fr-original-style="" style="box-sizing: border-box;">➢ Manoeuvre the machine to the work area and correctly configure in readiness to carry out<br fr-original-style="" style="box-sizing: border-box;">excavating tasks<br fr-original-style="" style="box-sizing: border-box;">➢ Demonstrate an emergency stop explaining all relevant safety precautions<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out excavating tasks<br fr-original-style="" style="box-sizing: border-box;">➢ Fit and remove different attachments<br fr-original-style="" style="box-sizing: border-box;">➢ Explain and demonstrate how to deposit material from the suction excavator safely and efficiently<br fr-original-style="" style="box-sizing: border-box;">➢ Environmental considerations<br fr-original-style="" style="box-sizing: border-box;">➢ Carry out all end of shift and shut down procedures</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment will be to NPORS standards consisting of a theory test and practical test.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.</p>

Who Should Attend
This course is aimed at candidates that require the knowledge and practical skills to use suction excavators to excavate ground where utilities services are located. This course can be completed by both novice and experienced candidates. We also offer refresher tests.
Novice course- 5 days
Experienced worker tests- 1 day theory and practical assessment
Course information
Category N021 Suction Excavator
It is envisaged that by the end of this course of training the trainee operator will be able to answer questions on and perform the following:
➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a suction excavator operator
➢ Have a working knowledge of the manufacturer’s handbook for the particular suction excavator to be used
➢ Be able to locate and identify the major components of the machine and explain their functions
➢ Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
➢ Identify and maintain PPE appropriate for suction excavator use
➢ Explain the different types of suction excavators their advantages and disadvantages when excavating material
➢ Safely mount and dismount the machine
➢ Start and stop the engine, compressor and suction hoses safely and efficiently
➢ Be able to demonstrate how to safely and efficiently use the remote control
➢ Configure the machine for travel and manoeuvre it safely to the work position in open and confined areas
➢ Conduct all necessary safety checks at the work area
➢ Manoeuvre the machine to the work area and correctly configure in readiness to carry out
excavating tasks
➢ Demonstrate an emergency stop explaining all relevant safety precautions
➢ Carry out excavating tasks
➢ Fit and remove different attachments
➢ Explain and demonstrate how to deposit material from the suction excavator safely and efficiently
➢ Environmental considerations
➢ Carry out all end of shift and shut down procedures
Assessment
Assessment will be to NPORS standards consisting of a theory test and practical test.
Certification
NPORS Traditional card – With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.
NPORS CSCS – To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Suction Excavator (N021)

<div style="color: rgb(0, 48, 87); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Overview</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This course will give you foundation training and assessment in operating and maintaining Marine Knuckle Boom Cranes and is suitable if you have received no formal instruction or, if you wish to refresh your skills, we offer a short duration course.<br fr-original-style="" style="box-sizing: border-box;">&nbsp;</p></div><div style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Learning outcomes</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">By the end of this training course, the learner will be able to answer questions on and perform the following:</p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Have a basic understanding of offshore crane lifting operations, the dangers of working in the industry and their responsibilities as an operator&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Be able to interpret the requirements of the lift plan and risk assessment&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Be able to locate and identify the major components of the machine and explain their functions&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Be able to locate and identify key controls and explain their functions&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Set up exclusion zone explaining actions required for emergency actions and identify any hazards&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Identify and maintain PPE appropriate for knuckle boom crane use&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Conduct all pre-operational and running checks in accordance with manufacturer&rsquo;s and legislative requirements&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Identify and inspect suitability of landing area&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Prepare the knuckle boom crane for lifting duties as well as over side lifts.&nbsp;</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Operate machinery safely and efficiently taking into consideration sea uplift and moving vessel decks&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Environmental considerations&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Carry out all end of work and shut down procedures.&nbsp;</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&nbsp;</p></div><div style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Assessment</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The course is delivered through a combination of practical&#39;s and classroom-based tutorials. You will be assessed through theory and practical tests.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&nbsp;</p></div><div style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Entry requirements</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">You must have a good understanding of spoken and written English. Please contact us if you have any concerns in this area.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">If you require your NPORS Operator Card to include the CSCS logo, you must have passed a CITB Health, Safety and Environment (HS&amp;E) test no more than two years before attending this course.</p></div>

Overview
This course will give you foundation training and assessment in operating and maintaining Marine Knuckle Boom Cranes and is suitable if you have received no formal instruction or, if you wish to refresh your skills, we offer a short duration course.
 
Learning outcomes
By the end of this training course, the learner will be able to answer questions on and perform the following:
Have a basic understanding of offshore crane lifting operations, the dangers of working in the industry and their responsibilities as an operator
Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
Be able to interpret the requirements of the lift plan and risk assessment
Be able to locate and identify the major components of the machine and explain their functions
Be able to locate and identify key controls and explain their functions
Set up exclusion zone explaining actions required for emergency actions and identify any hazards
Identify and maintain PPE appropriate for knuckle boom crane use
Conduct all pre-operational and running checks in accordance with manufacturer’s and legislative requirements
Identify and inspect suitability of landing area
Prepare the knuckle boom crane for lifting duties as well as over side lifts.
Operate machinery safely and efficiently taking into consideration sea uplift and moving vessel decks
Environmental considerations
Carry out all end of work and shut down procedures.
 
Assessment
The course is delivered through a combination of practical's and classroom-based tutorials. You will be assessed through theory and practical tests.
 
Entry requirements
You must have a good understanding of spoken and written English. Please contact us if you have any concerns in this area.
If you require your NPORS Operator Card to include the CSCS logo, you must have passed a CITB Health, Safety and Environment (HS&E) test no more than two years before attending this course.

NPORS Marine Knuckle Boom Crane (N014)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is for candidates who are required to operate 360 re handlers to lift, move and transport materials. This course will give the candidate the required knowledge and skills to carry this task out safely and efficiently.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">Start and stop the engine and safely move the machine off and stop it safely</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and manoeuvre it safely across varying terrain in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Manoeuvre the machine to the work area and correctly configure in readiness to carry out processing tasks</li><li fr-original-style="" style="box-sizing: border-box;">Carry out processing task</li><li fr-original-style="" style="box-sizing: border-box;">Load material onto transporting vehicles, containers or processing plant</li><li fr-original-style="" style="box-sizing: border-box;">Fit and remove attachments</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course &ndash; 5 days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests &ndash; 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is for candidates who are required to operate 360 re handlers to lift, move and transport materials. This course will give the candidate the required knowledge and skills to carry this task out safely and efficiently.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as a plant operator
Understand the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Safely mount and dismount the machine
Start and stop the engine and safely move the machine off and stop it safely
Configure the machine for travel and manoeuvre it safely across varying terrain in open and confined areas
Conduct all necessary safety checks at the work area
Manoeuvre the machine to the work area and correctly configure in readiness to carry out processing tasks
Carry out processing task
Load material onto transporting vehicles, containers or processing plant
Fit and remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course – 5 days
Experienced worker tests – 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Material Re - Handler (N722)

<section data-id="759599e" data-element_type="section" style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><div data-id="7c99983" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="68be7ec" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(16, 16, 16); box-sizing: border-box;" fr-original-style=" color: rgb(16, 16, 16);"><u fr-original-style="" style="box-sizing: border-box;">Course Summary</u></h3></div><div data-id="f4ce741" data-element_type="widget" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This NPORS course is designed for delegates with existing MEWP knowledge. It will enable them to understand the role and responsibilities of a MEWP Supervisor.</p></div></div></section><section data-id="02af24e" data-element_type="section" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><div data-id="4ac5a39" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="ed5d6d4" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(16, 16, 16); box-sizing: border-box;" fr-original-style=" color: rgb(16, 16, 16);"><u fr-original-style="" style="box-sizing: border-box;">Course Objectives</u></h3></div><div data-id="c13d14c" data-element_type="widget" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of this course delegates should be able to answer and perform the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of working at height equipment, the dangers of working at height, selection of work equipment, procedures to work safely within the environment</li><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of a supervisor&rsquo;s responsibilities and relevant legislation, policies and procedures including, relevant risk assessments, method statements and traffic management systems</li><li fr-original-style="" style="box-sizing: border-box;">Be able to supervise the work safely and identify various hazards including dangers of working from a height and emergency rescue procedures</li><li fr-original-style="" style="box-sizing: border-box;">Have an underpinning knowledge of the manufacturer&rsquo;s manual/handbook for the equipment</li><li fr-original-style="" style="box-sizing: border-box;">Be able to check certification for equipment and accessories including PPE</li><li fr-original-style="" style="box-sizing: border-box;">Correctly risk assess the task and implement a safe system of work, prepare a step-by-step method statement including selection of equipment to be used</li><li fr-original-style="" style="box-sizing: border-box;">Allocate team roles and responsibilities through a toolbox talk/safety briefing</li><li fr-original-style="" style="box-sizing: border-box;">Oversee task ensuring the team safely follows the step-by-step system of work</li><li fr-original-style="" style="box-sizing: border-box;">Liaise with management and operators</li><li fr-original-style="" style="box-sizing: border-box;">Deliver a debrief meeting with the team and discuss any lessons learned during specific task</li></ul></div></div></section><section data-id="95da9fc" data-element_type="section" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><div data-id="74087ea" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="0c1e79d" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(16, 16, 16); box-sizing: border-box;" fr-original-style=" color: rgb(16, 16, 16);"><u fr-original-style="" style="box-sizing: border-box;">Maximum number of learners</u></h3></div><div data-id="36ef989" data-element_type="widget" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6</p></div></div></section><section data-id="215d7e9" data-element_type="section" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><div data-id="d20cfef" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="c4a6726" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(16, 16, 16); box-sizing: border-box;" fr-original-style=" color: rgb(16, 16, 16);"><u fr-original-style="" style="box-sizing: border-box;">Duration</u></h3></div><div data-id="aff4957" data-element_type="widget" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 day</p></div></div></section><section data-id="79d6b9a" data-element_type="section" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><div data-id="804bcdf" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="83732ef" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(16, 16, 16); box-sizing: border-box;" fr-original-style=" color: rgb(16, 16, 16);"><u fr-original-style="" style="box-sizing: border-box;">Assessment</u></h3></div><div data-id="e44539c" data-element_type="widget" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Theory question paper.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Practical assessment.</p></div></div></section>

Course Summary
This NPORS course is designed for delegates with existing MEWP knowledge. It will enable them to understand the role and responsibilities of a MEWP Supervisor.
Course Objectives
By the end of this course delegates should be able to answer and perform the following:
Have a basic understanding of working at height equipment, the dangers of working at height, selection of work equipment, procedures to work safely within the environment
Have a basic understanding of a supervisor’s responsibilities and relevant legislation, policies and procedures including, relevant risk assessments, method statements and traffic management systems
Be able to supervise the work safely and identify various hazards including dangers of working from a height and emergency rescue procedures
Have an underpinning knowledge of the manufacturer’s manual/handbook for the equipment
Be able to check certification for equipment and accessories including PPE
Correctly risk assess the task and implement a safe system of work, prepare a step-by-step method statement including selection of equipment to be used
Allocate team roles and responsibilities through a toolbox talk/safety briefing
Oversee task ensuring the team safely follows the step-by-step system of work
Liaise with management and operators
Deliver a debrief meeting with the team and discuss any lessons learned during specific task
Maximum number of learners
6
Duration
1 day
Assessment
Theory question paper.
Practical assessment.

NPORS MEWP Supervisor Awareness (N035)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;Our NPORS Abrasive Wheels course is intended for those who operate, supervise or manage the use of  abrasive wheels.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course information</strong>&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The aim of this course is to provide staff with sufficient knowledge to use and maintain abrasive  wheel equipment safely, covering:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Health and safety legislation overview</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Hazards and risk control measures associated with Abrasive Wheels</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; PPE&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Types of abrasive wheel machines and their safe use&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Resin &amp; vitrified bonded abrasive wheel selection, marking, identification and inspection&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Correct use, setting, adjustment and inspection of flanges, guards and accessories&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Pre-use machine safety checks&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; How to mount of abrasive wheels on various equipment including hand angle grinder, saws  and bench grinders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Set up and safe working of applying an Abrasive Wheel to a grinder</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Practical safe set up (no live cutting or grinding)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong>&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For learners that require the &#39;HS&amp;E TESTED Logo&#39; displayed on their card they must have passed  the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English.</p>

Who should attend
 Our NPORS Abrasive Wheels course is intended for those who operate, supervise or manage the use of abrasive wheels. 


Course information 
The aim of this course is to provide staff with sufficient knowledge to use and maintain abrasive wheel equipment safely, covering:
 • Health and safety legislation overview
 • Hazards and risk control measures associated with Abrasive Wheels
 • PPE 
• Types of abrasive wheel machines and their safe use 
• Resin & vitrified bonded abrasive wheel selection, marking, identification and inspection 
• Correct use, setting, adjustment and inspection of flanges, guards and accessories 
• Pre-use machine safety checks 
• How to mount of abrasive wheels on various equipment including hand angle grinder, saws and bench grinders
 • Set up and safe working of applying an Abrasive Wheel to a grinder
 • Practical safe set up (no live cutting or grinding)
 Entry Requirements 
For learners that require the 'HS&E TESTED Logo' displayed on their card they must have passed the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English.

NPORS Abrasive Wheels Awareness (N301A)

Loughborough

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		<div>
			
			<p>Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.
</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
		</div>
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		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4>Today's workforce demands a lot from leaders: to be purpose-driven, authentic, inclusive, visionary yet humble; to create a space of psychological safety for their people and to show up without the armour of hierarchy. These demands can create a significant emotional load on leaders who are facing into a tide of consumer and shareholder activism, disruptive change to business practices and endless cost focus. Now is the time to understand that working on our personal resilience is not a sign of weakness, but of strength.</h4>
<h4>Join this course to engage with other leaders in learning resilience habits that make a difference now and can serve you for a lifetime.</h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1: Your Personal Resilience Baseline, Strengths and Challenges</h3>
<ul>
<li>Self-awareness of your resilience level across seven categories &amp; baseline</li>
<li>Knowledge: The link between resilience and sustainable high performance</li>
<li>Knowledge: Inconvenient truths and empowering beliefs about resilience</li>
<li>Q&amp;A and signposts: to 30 small habits to build your resilience</li>
<li>Action planning: one behaviour you will implement, starting today.</li>
</ul>
<h3>Module 2: Turning Knowing into Doing</h3>
<ul>
<li>Self-awareness: The road to burnout is paved with good intentions</li>
<li>Skills: Aligning your actions with your core values</li>
<li>The courage, conviction and commitment to 'doing differently'</li>
<li>Q&amp;A and signposts: to a range of specific tools to build your confidence</li>
<li>Action planning: one behaviour you will implement, starting today.</li>
</ul>
<h3>Why now?</h3>
<div>
<ul>
<li>The pandemic has amplified existing resource pressure and accelerated change and uncertainty</li>
<li>The consequences of taking our health for granted, mentally, physically or emotionally are severe</li>
<li>Workplace stress has reached epidemic proportions in many regions across the globe</li>
<li>The cost of presenteeism is double the cost of absenteeism</li>
<li>Over two years of heightened pressure means many people are operating with lower personal capacity</li>
</ul>
<h3>Benefits?</h3>
<p>Increase your capacity to take on new challenges, reduce existing stress and prepare yourself for unexpected adversity.</p>
<h3>How?</h3>
<div>
<ul>
<li>Suitable for all leaders, everywhere</li>
<li>Resilience can be learned the easy way (taught) or the hard way (personal experience of adversity)</li>
<li>There are 7 categories of resilience, most people score very low on at least 2-3 categories</li>
<li>Having at least some resilience habits in every category means you have a tool for every situation</li>
<li>The resilience habits in the FREEDOM model are simple, powerful, fast, free and readily implemented</li>
<li>Tried-and-tested workshops, 3 to 4 hours tailored for Leaders and Executives</li>
<li>Stand-alone workshops or integrate into wider development programmes</li>
</ul>
</div>
</div>
<p></p>

Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.

2 x 180mins £445.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Today's workforce demands a lot from leaders: to be purpose-driven, authentic, inclusive, visionary yet humble; to create a space of psychological safety for their people and to show up without the armour of hierarchy. These demands can create a significant emotional load on leaders who are facing into a tide of consumer and shareholder activism, disruptive change to business practices and endless cost focus. Now is the time to understand that working on our personal resilience is not a sign of weakness, but of strength.Join this course to engage with other leaders in learning resilience habits that make a difference now and can serve you for a lifetime.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT

Modules/Lessons

Module 1: Your Personal Resilience Baseline, Strengths and Challenges
Self-awareness of your resilience level across seven categories & baseline
Knowledge: The link between resilience and sustainable high performance
Knowledge: Inconvenient truths and empowering beliefs about resilience
Q&A and signposts: to 30 small habits to build your resilience
Action planning: one behaviour you will implement, starting today.
Module 2: Turning Knowing into Doing
Self-awareness: The road to burnout is paved with good intentions
Skills: Aligning your actions with your core values
The courage, conviction and commitment to 'doing differently'
Q&A and signposts: to a range of specific tools to build your confidence
Action planning: one behaviour you will implement, starting today.
Why now?
The pandemic has amplified existing resource pressure and accelerated change and uncertainty
The consequences of taking our health for granted, mentally, physically or emotionally are severe
Workplace stress has reached epidemic proportions in many regions across the globe
The cost of presenteeism is double the cost of absenteeism
Over two years of heightened pressure means many people are operating with lower personal capacity
Benefits?
Increase your capacity to take on new challenges, reduce existing stress and prepare yourself for unexpected adversity.
How?
Suitable for all leaders, everywhere
Resilience can be learned the easy way (taught) or the hard way (personal experience of adversity)
There are 7 categories of resilience, most people score very low on at least 2-3 categories
Having at least some resilience habits in every category means you have a tool for every situation
The resilience habits in the FREEDOM model are simple, powerful, fast, free and readily implemented
Tried-and-tested workshops, 3 to 4 hours tailored for Leaders and Executives
Stand-alone workshops or integrate into wider development programmes


Mpi Learning - Professional Learning And Development Provider

Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.

Developing Personal Resilience as a Leader

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INFORMATION</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The novice course is split into 4 days of training and one day of testing.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">By the end of the course delegates will have the knowledge to be able to design safe lifting plans that are compliant with the law, and take into account all health and safety requirements on site.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Days 1-4:</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Explanation of qualifications</li><li fr-original-style="" style="box-sizing: border-box;">Legislation controlling crane operations</li><li fr-original-style="" style="box-sizing: border-box;">BS 7121 Explanation</li><li fr-original-style="" style="box-sizing: border-box;">LOLER regulations in detail</li><li fr-original-style="" style="box-sizing: border-box;">Crane appreciation</li><li fr-original-style="" style="box-sizing: border-box;">Crane stability</li><li fr-original-style="" style="box-sizing: border-box;">Accessories</li><li fr-original-style="" style="box-sizing: border-box;">Safe slinging</li><li fr-original-style="" style="box-sizing: border-box;">Mobile crane selection</li><li fr-original-style="" style="box-sizing: border-box;">Risk assessment and method statement</li><li fr-original-style="" style="box-sizing: border-box;">Supervise a lift scenario</li><li fr-original-style="" style="box-sizing: border-box;">Practical induction</li><li fr-original-style="" style="box-sizing: border-box;">Case studies lift plan exercise</li><li fr-original-style="" style="box-sizing: border-box;">Procedures for planning lifts</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 5:</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">NPORS Theory Test</li><li fr-original-style="" style="box-sizing: border-box;">NPORS Practical Assessment</li><li fr-original-style="" style="box-sizing: border-box;">RAMS and Lift Plan Exercise</li></ul><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Entry Requirements</h2><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note, that in all cases, operators are required to supply proof to support&nbsp;their application. They have to have passed the CITB health, safety &amp; environmental touch screen test within two years prior to their application.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Experienced operators should have sufficient experience of cranes to meet the requirements specified in British standard 7121 Safe Use of Cranes.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Good understanding of spoken and written English.</p>

COURSE INFORMATION
The novice course is split into 4 days of training and one day of testing. 
By the end of the course delegates will have the knowledge to be able to design safe lifting plans that are compliant with the law, and take into account all health and safety requirements on site.
Days 1-4:
Introduction
Explanation of qualifications
Legislation controlling crane operations
BS 7121 Explanation
LOLER regulations in detail
Crane appreciation
Crane stability
Accessories
Safe slinging
Mobile crane selection
Risk assessment and method statement
Supervise a lift scenario
Practical induction
Case studies lift plan exercise
Procedures for planning lifts
Day 5:
NPORS Theory Test
NPORS Practical Assessment
RAMS and Lift Plan Exercise
Entry Requirements
Please note, that in all cases, operators are required to supply proof to support their application. They have to have passed the CITB health, safety & environmental touch screen test within two years prior to their application.
Experienced operators should have sufficient experience of cranes to meet the requirements specified in British standard 7121 Safe Use of Cranes.
Good understanding of spoken and written English.

NPORS Appointed Person (N401)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Matthew Howgate, Consultant, DG Legal</span></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.</span></p><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;</span></span></p>

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers:

Understanding your role as a supervisor
SRA obligations and competence expectations
Setting expectations and effective delegation
Monitoring progress and quality
Managing performance in difficult situations
Top tips for impactful feedback

By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs.
Target Audience
This online course is aimed at managers, team leaders and other supervisors.  

Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. 
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.

Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.

Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Team Leader

Supervising Your Team Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations.

This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction.

Throughout the course, delegates will learn how to:
Project a UB4me, customer-centred attitude 
Empower people with respect and control by acknowledging and offering choices 
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions 
Listen more intently to develop the best rapport 
Communicate clearly with conviction, projecting greater credibility 
Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude 
Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business 

This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. 

Upon registration, delegates will receive online login instructions prior to the class date. 

This format allows for a collaborative learning experience from the comfort of one's own home or office.

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

This course meets and exceeds the Maryland requirement for the security officer course of 12 hours. The course is taught over 2 days, 6 hours per day. In this course, you will learn the required curriculum for security officers prescribed by the Maryland Police and Corrections Training Commission. 

MDSPOSA & USTASC TRAINING PORTAL

Maryland Security Officer Initial & Renewal Course

<p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This driver CPC course Rules of The Road &amp; Fuel-Efficient Driving is suitable for LGV &amp; PCV and will cover:</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, Benefits of Fuel-Efficient Driving, Fuels and Fluids, Use of Vehicles,&nbsp;Other Factors,&nbsp;Driving Safely and Fuel Efficiently.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Vulnerable Road Users and it is suitable for LGV & PCV and will cover:
Where Do We Encounter VRU’s? Who Are the VRU’s? Sharing Road Space, Route Planning, New Traffic Systems, Professional Drivers Role, Hazard Perception, Defensive Driving, Blindspots, Vehicle Safety Systems, Cyclists, Pedestrians, Motorcyclists, Horse Riders
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS5814/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

Road Safety

Driver CPC

Vulnerable Road Users - International CPC - Online

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mental Health First Aid (MHFA&reg;) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We offer both Adult and Youth MHFA England accredited courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">The</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);">&nbsp;two-day Adult MHFAider&reg; courses are tailored around supporting adults</span><span style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style="color: rgb(62, 62, 62);">, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider&reg;&rsquo;s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider&reg;.</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

We offer both Adult and Youth MHFA England accredited courses. Mental Health First Aid (MHFA®) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. 
The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.
Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider®.
View all testimonials

Brightcore Consultancy

Mental Health

Accredited Mental Health First Aid

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

MHFA® Adult Mental Health First Aid Two-Day Course

IT Cyber Security Engineer – Job Ready Programme
Enrol in Our IT Cyber Security Engineer – Job Ready Programme with Career Support!
Gain access to 3,000+ online courses and earn Free Certificates to showcase your skills and boost your career potential.
Step into the high-demand world of cyber security with a comprehensive programme designed for the UK job market. Master critical areas like penetration testing, secure cloud architecture, AI-powered threat detection, and GDPR compliance—skills that can lead to roles earning up to £95,000 a year.
As UK businesses face £27 billion in cybercrime losses annually, the demand for skilled IT Cyber Security Engineers has never been greater. Whether you're changing careers or upskilling, this course equips you with in-demand expertise in threat intelligence, cryptography, and secure coding.
Become the digital defence every company needs. Start your journey toward a resilient and rewarding career in cyber security today.

Professional Diploma in IT Cyber Security Engineer – 25 Core Courses
– Course 01: Cyber Security Online Course: DOSS and DDOS
– Course 02: Cyber Security Training: Incident Handling & Response
– Course 03: Security Threat Management
– Course 04: Certified Information Security Manager (CISM)
– Course 05: Certified Information Systems Security Professional (CISSP)
– Course 06: CompTIA Advanced Security Practitioner (CASP)
– Course 07: Computer Network Security Complete Training
– Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7]
– Course 09: Bash Scripting and Shell Programming for Beginners
– Course 10: Ethical Hacking Masterclass
– Course 11: CompTIA PenTest+ Ethical Hacking Course
– Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing
– Course 13: Ultimate Linux Security and Hardening Training
– Course 14: The Complete Python Hacking Course: Beginner to Advanced!
– Course 15: SQL Database Basics
– Course 16: CompTIA Network+ Certification (N10-008)
– Course 17: CompTIA A+ Core 1 (220-1101) Course
– Course 18: CompTIA A+ Core 2 (220-1102) Course
– Course 19: CompTIA Security+ (SY0-601)
– Course 20: CompTIA Cloud+ CV0-002 Course
– Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1
– Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training
– Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook
– Course 24: FortiGate Firewall Training Step-by-Step Lab Workbook
– Course 25: Palo Alto Firewall Training with Step-by-Step Lab Workbook
Job Readiness & Career Development Training (Complementary)
– Course 01: Career Development Training
– Course 02: Effective CV Writing
– Course 03: CV Writing and Interview Tricks
– Course 04: Ace the Interview – Interview Prep That Makes a Difference
– Course 05: Job Search Skills
– Course 06: Effective Communication Skills for Professionals
– Course 07: Boost Your Confidence, Assertiveness
– Course 08: Body Language Secrets
– Course 09: Coaching and Mentoring
– Course 10: Presentation Skills – Present like a Pro
– Course 11: Public Speaking Course
– Course 12: Project Management Training
– Course 13: Leadership & Management
– Course 14: Negotiation and Agreement Training
– Course 15: Workplace Equality & Diversity
– Course 16: Professional Development and Personal Well-being
– Course 17: Emotional Intelligence and Human Behaviour
– Course 18: Time Management: Step By Step Training
– Course 19: Cross-Cultural Awareness
– Course 20: Productivity Boosting
– Course 21: Critical Thinking & Problem Solving
– Course 22: Perfect LinkedIn Profile Creation
– Course 23: Resume Writing Skills & Job Search With LinkedIn
– Course 24: Email Writing
– Course 25: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!

Skill Up

IT Cyber Security Engineer – Job Ready Programme

Programme With Certification

Programme Without Certification

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Real Estate Development cash flows require greater skill and flexibility from Analysts, and an ability to work with simultaneously with project partners. Value add and opportunistic property investments are complex both in their initial scope and their cash flow projections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Residual models (profit &amp; site) are demonstrated first to illustrate the main components of any scheme and the traditional methods of evaluation such as profit on cost ratio, rental yield and interest cover. Development cash flows are then constructed in detail looking in particular at phased income as well as fixed, variable and incidental construction costs and their impact on the net cash flow. Additional performance metrics are calculated including geared IRR and return on equity.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Development financing can be trickier than straightforward senior debt investment financing. This is because finance is often required in stages. The brought forward carried forward method demonstrated on the course, is the easiest way to deal with programmed debt drawdown functions and rolled-up interest.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The assessment of project specific risk is arguably much more important in development schemes. Sensitivity analysis and scenario analysis are covered in the final section of the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course you will&hellip;</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to calculate land and profit residuals</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Learn how to structure a full development cash flow, including phased sales, S-curve and straight line cost functions</li><li value="3" fr-original-style="" style="box-sizing: border-box;">You will be taught how to find maximum bidding prices for site development and building refurbishments</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Understanding development financing considerations and learn how to optimise financing</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse financial and project completion risks</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Developers</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Fund managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Land managers</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Planning managers</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Lenders</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to build a discounted cash flow, analyse returns and understand the components of development models</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Gross versus Net Yields, calculating Net Development Value (NDV)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Profit residual, with and without financing</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Site residual, how to calculate profit without knowing your costs.</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Introducing financing to site residual calculations</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Purchase price and acquisition costs</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Phased Sales, marketing and disposal costs</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Modelling construction costs using straight line basis, fixed costs, variable costs, incidental costs and construction fees</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Professional fees</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Income and expenditure project functions</li><li value="10" fr-original-style="" style="box-sizing: border-box;">Logic functions, logic tables and array formulae</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to build a detailed property development project cash flow, add financing and perform risk analysis on commercial development projects</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Multiple IRRs, competing projects, scoping and linear programming, maximising performance</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Return metrics: Equity profit ratio (EPR), Costs paid out of proceeds (POP), Profit on cost ratio (PCR)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Alternative site calculation, Net present value (NPV),</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling construction costs using S-curve , variable costs, incidental costs and construction fees</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Switching between scenarios</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Introduction to Development financing, Pari Passu versus Equity First Financing</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Debt scheduling: brought forward and carried forward method</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Consideration of the impact of development finance interest, fees and covenants</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Developer such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



Real Estate Development cash flows require greater skill and flexibility from Analysts, and an ability to work with simultaneously with project partners. Value add and opportunistic property investments are complex both in their initial scope and their cash flow projections.
This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.
Residual models (profit & site) are demonstrated first to illustrate the main components of any scheme and the traditional methods of evaluation such as profit on cost ratio, rental yield and interest cover. Development cash flows are then constructed in detail looking in particular at phased income as well as fixed, variable and incidental construction costs and their impact on the net cash flow. Additional performance metrics are calculated including geared IRR and return on equity.
Development financing can be trickier than straightforward senior debt investment financing. This is because finance is often required in stages. The brought forward carried forward method demonstrated on the course, is the easiest way to deal with programmed debt drawdown functions and rolled-up interest.
The assessment of project specific risk is arguably much more important in development schemes. Sensitivity analysis and scenario analysis are covered in the final section of the course.


On this course you will…
Learn how to calculate land and profit residuals
Learn how to structure a full development cash flow, including phased sales, S-curve and straight line cost functions
You will be taught how to find maximum bidding prices for site development and building refurbishments
Understanding development financing considerations and learn how to optimise financing
Analyse financial and project completion risks
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Developers
Surveyors
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Fund managers
Asset managers
Land managers
Planning managers
Lenders


Course Outline
Day One
Learn how to build a discounted cash flow, analyse returns and understand the components of development models
Gross versus Net Yields, calculating Net Development Value (NDV)
Profit residual, with and without financing
Site residual, how to calculate profit without knowing your costs.
Introducing financing to site residual calculations
Purchase price and acquisition costs
Phased Sales, marketing and disposal costs
Modelling construction costs using straight line basis, fixed costs, variable costs, incidental costs and construction fees
Professional fees
Income and expenditure project functions
Logic functions, logic tables and array formulae


Day Two
Learn how to build a detailed property development project cash flow, add financing and perform risk analysis on commercial development projects
Multiple IRRs, competing projects, scoping and linear programming, maximising performance
Return metrics: Equity profit ratio (EPR), Costs paid out of proceeds (POP), Profit on cost ratio (PCR)
Alternative site calculation, Net present value (NPV),
Modelling construction costs using S-curve , variable costs, incidental costs and construction fees
Switching between scenarios
Introduction to Development financing, Pari Passu versus Equity First Financing
Debt scheduling: brought forward and carried forward method
Consideration of the impact of development finance interest, fees and covenants


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Developer such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Microsoft Excel

Financial Risk Management

Professional Development

Continuous Professional Development (CPD)

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

Real Estate Developer (Development Cash Flow Modelling in Excel)

This 2h comprehensive online workshop is designed for analysts, researchers, and professionals eager to enhance their statistical modelling skills using R. The course focuses on practical application and interpretation of multiple regression models, enabling participants to build robust models and make data-driven decisions with confidence.
What You’ll Learn:
Foundations of Regression Analysis
 Explore the various types of regression and their applications in real-world scenarios. 
Assumptions of Linear Modelling
 Understand the critical assumptions underpinning linear models and how to test for them. 
Data Preparation Techniques
 Learn how to format and clean data effectively for use in multiple regression models. 
Model Fitting and Diagnostics
 Gain hands-on experience in fitting multiple linear regression models and evaluating their diagnostics using R. 
Handling Complex Data
 Tackle data transformation challenges and work with complex variables and interactions. 
Results Interpretation
 Master the interpretation of regression output to generate meaningful and actionable insights.

Datacove

Multiple Regression Course in R

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

Chelmsford

Our CITB Online - Site Supervisors’ Safety Training Scheme (SSSTS) Refresher course is designed to give attendees a broad reminder of their responsibilities for health and safety on construction sites. Approved and endorsed by the United Kingdom Contractors Group, the SSSTS refresher course is a must for anyone who occupies a supervisory role on UKCG sites and wants to brush up on their knowledge of their legal responsibilities and the latest construction industry regulations.
The SSSTS Refresher course has been created to provide existing supervisors, or those who are just entering into a supervisory role, with in-depth knowledge of health and safety legislation and procedures. If a candidate completed a full SSSTS training course up to 5 years ago, they will be required to attend a refresher programme.
Prerequisites
SSSTS certificates are of course valid for up to 5 years, but due to the ever-changing nature of the industry, it is recommended that staff stay up to date by enrolling on a refresher course long before the qualification expires.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

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