Name: Pass Plus Scheme
Price: 240 GBP
Availability: InStock

Birmingham

<p><strong>Who is this workshop for? </strong></p>
<p>Newly qualified teachers, tutors, teaching assistants, learning support assistants and all those responsible for delivering learning.</p>
<p>&nbsp;</p>
<p><strong>Background </strong></p>
<p>In this climate, after all the lockdowns, we risk moving too quickly to catch up and cover curriculum content while forgetting to ensure that pupils are in fact learning and making progress. Research evidence from the Education Endowment Foundation shows that the provision of high quality feedback can lead to an average of eight additional months&rsquo; progress over the course of a year!</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>Progress: definition, how we measure it</li>
<li>Has learning taken place?</li>
<li>Feedback: purposeful and effective</li>
<li>Feedback: impact on progress</li>
<li>Dedicated Improvement &amp; Reflection Time</li>
</ul>

Who is this workshop for? 
Newly qualified teachers, tutors, teaching assistants, learning support assistants and all those responsible for delivering learning.
 
Background 
In this climate, after all the lockdowns, we risk moving too quickly to catch up and cover curriculum content while forgetting to ensure that pupils are in fact learning and making progress. Research evidence from the Education Endowment Foundation shows that the provision of high quality feedback can lead to an average of eight additional months’ progress over the course of a year!
 
What will be covered? 
Progress: definition, how we measure it
Has learning taken place?
Feedback: purposeful and effective
Feedback: impact on progress
Dedicated Improvement & Reflection Time

Marell Consulting Limited

How purposeful, high quality feedback can be used effectively to drive progress.

Feedback & Progress

Fee for up to 20 people

<p><strong>Background</strong></p>
<p>Research suggests that teachers ask between 300 and 400 questions a day. Imagine that &ndash; it comes to roughly 2 questions every minute! That is a lot of questions. But there is something more important than the number of questions we ask, it is why we ask those questions, what type of questions we ask, how we ask those questions and the quality of feedback we give to pupils. When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.</p>
<p>&nbsp;</p>
<p><strong>Who is this course for?</strong></p>
<p>Teachers, trainee teachers, teaching assistanst, learning support assistanst</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>our brains and the types of questions we ask</li>
<li>how questions are used in classrooms</li>
<li>practical strategies to make questioning more effective</li>
<li>questioning to assess, stretch and challenge</li>
</ul>

Background
Research suggests that teachers ask between 300 and 400 questions a day. Imagine that – it comes to roughly 2 questions every minute! That is a lot of questions. But there is something more important than the number of questions we ask, it is why we ask those questions, what type of questions we ask, how we ask those questions and the quality of feedback we give to pupils. When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.
 
Who is this course for?
Teachers, trainee teachers, teaching assistanst, learning support assistanst
 
What will be covered? 
our brains and the types of questions we ask
how questions are used in classrooms
practical strategies to make questioning more effective
questioning to assess, stretch and challenge

When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.

Effective Questioning

This does not include the cost of travel which will be charged at £0.45 per mile for return travel to your school from our offices in Birmingham. 

Group fee for up to 20 people

<p><strong>Background&nbsp;</strong></p>
<ul>
<li>GCSE passes at grades 4 &ndash; 9 in Mathematics &amp; English form part of the entry requirements for most post 16 courses</li>
<li>On post-16 vocations courses learners who have not achieved GCSE grade 4 &ndash; 9 in Mathematics &amp; English have to continue studying these subjects</li>
<li>A good understanding of literacy and numeracy is necessary in everday life</li>
</ul>
<p>Developing numeracy and literacy across the curriculum improves pupils chances of gaining the Mathematics &amp; English qualifications they need to move into post-16 education.</p>
<p>&nbsp;</p>
<p><strong>Who is this course for?</strong></p>
<p>Teachers, trainee teachers, teaching assistants, learning support assistants</p>
<p>&nbsp;</p>
<p><strong>What will be covered?</strong></p>
<ul>
<li>Developing not identifying</li>
<li>Embedding Mathematics &amp; English in other subjects</li>
<li>Using contexts from other subjects during the delivery of Mathematics &amp; English</li>
<li>Additional strategies</li>
</ul>
<p>&nbsp;</p>

Background 
GCSE passes at grades 4 – 9 in Mathematics & English form part of the entry requirements for most post 16 courses
On post-16 vocations courses learners who have not achieved GCSE grade 4 – 9 in Mathematics & English have to continue studying these subjects
A good understanding of literacy and numeracy is necessary in everday life
Developing numeracy and literacy across the curriculum improves pupils chances of gaining the Mathematics & English qualifications they need to move into post-16 education.
 
Who is this course for?
Teachers, trainee teachers, teaching assistants, learning support assistants
 
What will be covered?
Developing not identifying
Embedding Mathematics & English in other subjects
Using contexts from other subjects during the delivery of Mathematics & English
Additional strategies
 

Get strategies for developing numeracy and literacy across the curriculum.

Developing Numeracy & Literacy across the Curriculum

<p><strong>Who is this course for? </strong></p>
<p>Headteachers, SLTs and other school leaders who are involved in whole school management.</p>
<p>&nbsp;</p>
<p><strong>Background </strong></p>
<p>As school leaders you can get so busy running the day to day that there is no time to focus on strategic issues such as school improvement. In such situations, leaders tend to think of improvement when things go wrong - after inspection. When school improvement is only considered after a poor inspection outcome, all efforts are about addressing the issues identified during the inspection, and not about doing things better to benefit pupils. As a result, actions taken are usually short-term fixes that are driven by the short timeframe in which schools have to demonstrate that they have addressed issues identified during the inspection.</p>
<p>In order for meaningful improvement to take place, improvement should not only be planned when things go wrong. Plans must also be effective in order for them to have a chance being implemented otherwise they will end up getting dusty in some office cabinet.</p>
<p>&nbsp;</p>
<p><strong>What will be covered?</strong></p>
<ul>
<li>the link to self-evaluation</li>
<li>the role of staff</li>
<li>improving the quality of improvement actions</li>
<li>SMART actions</li>
<li>ensuring strict implementation of improvement plans</li>
<li>post inspection DfE action plans</li>
<li>identifying and celebrating improvements</li>
</ul>

Who is this course for? 
Headteachers, SLTs and other school leaders who are involved in whole school management.
 
Background 
As school leaders you can get so busy running the day to day that there is no time to focus on strategic issues such as school improvement. In such situations, leaders tend to think of improvement when things go wrong - after inspection. When school improvement is only considered after a poor inspection outcome, all efforts are about addressing the issues identified during the inspection, and not about doing things better to benefit pupils. As a result, actions taken are usually short-term fixes that are driven by the short timeframe in which schools have to demonstrate that they have addressed issues identified during the inspection.
In order for meaningful improvement to take place, improvement should not only be planned when things go wrong. Plans must also be effective in order for them to have a chance being implemented otherwise they will end up getting dusty in some office cabinet.
 
What will be covered?
the link to self-evaluation
the role of staff
improving the quality of improvement actions
SMART actions
ensuring strict implementation of improvement plans
post inspection DfE action plans
identifying and celebrating improvements

SMART Improvement Planning & Implementation 

For all the school leaders at the school

Bury St Edmunds

Thetford

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you&#39;re a dedicated Community First Responder (CFR) looking to elevate your skills and qualifications, transitioning from CFR to FREC 3 might be the perfect next step for you. With the FREC 3 qualification, you&#39;ll not only enhance your emergency care capabilities but also open doors to new opportunities in the pre-hospital care sector.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qualsafe Awards has recognised the invaluable experience and training that CFRs bring to the table. As a result, they&#39;ve introduced a bespoke 2-day FREC3 RPL Course, specifically designed for learners like you who already hold one of the approved qualifications. This course recognises your prior learning, allowing you to fast-track your way to the FREC 3 qualification.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Making the transition from CFR to FREC 3 is a significant step in your career. Not only does it recognise your prior experience and learning, but it also provides you with an opportunity to further hone your skills. With the FREC 3 qualification under your belt, you&#39;ll be better equipped to handle emergencies, making a tangible difference in the lives of those you serve.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qualsafe Awards&#39; commitment to recognising prior learning and facilitating the upskilling of first responders is commendable. Their bespoke 2-day FREC3 RPL Course is a testament to this commitment, ensuring that dedicated CFRs like you have a clear and efficient pathway to the FREC 3 qualification.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you&#39;re passionate about emergency care and are looking for the next step in your journey, the transition from CFR to FREC 3 is a move in the right direction. Join us and be a part of a community dedicated to excellence in pre-hospital care.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><h3 style="color: var(--headingMediumColor); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--headingMediumColor);"><span style="color: hsla(var(--darkAccent-hsl),1); box-sizing: border-box;" fr-original-style=" color: hsla(var(--darkAccent-hsl),1);">Recognised Pre Hospital Care Qualifications for Level 3 RPL Route:</span></h3><ol data-rte-list="default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Highfield Level 3 Awards:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emergency Care for First Responders</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Aid Response</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SFJ Awards Level 3 Awards:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Person on Scene Support</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Casualty Care for Fire and Rescue Services</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ITC Level 3 Award:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Aid for Firefighters</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TQUK Level 3 Award:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Initial Person on the Scene of an Incident</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">DAO Level 3 Award:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Immediate Emergency Care Provider</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QNUK Level 3 Awards:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Responders</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Person on Scene (International)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rescue Trauma and Casualty Care (RTACC)</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pearson BTEC Level 3 Certificate:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Person on Scene (FPOS)</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safecert Level 3 Award:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Person on Scene for an Emergency First Responder</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FAQ Level 3 Awards:</strong></p><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Responders on Scene: Amb. Ser. Community Responder</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">First Responders on Scene: Emergency First Responders</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Immediate Emergency Care: Fire and Rescue Services</p></li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&lsquo;999&rsquo; internal casualty care/first responder courses:</strong></p></li></ol><ul data-rte-list="default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">RNLI Casualty Care</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">HMCG Casualty Care (CERCC)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mountain Rescue Casualty Care</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Lowland Rescue Casualty Care</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cave Rescue Casualty Care</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mines Rescue Casualty Care</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">NHS Ambulance Service Community First Responder (CFR)</p></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">These qualifications are recognised for the Level 3 RPL route, and individuals holding any of these qualifications are eligible for the 2-day CFR Upskill Course. We may require some additional information if you hold any of the 999 internal casualty care/first respoder courses.</p>

If you're a dedicated Community First Responder (CFR) looking to elevate your skills and qualifications, transitioning from CFR to FREC 3 might be the perfect next step for you. With the FREC 3 qualification, you'll not only enhance your emergency care capabilities but also open doors to new opportunities in the pre-hospital care sector.
Qualsafe Awards has recognised the invaluable experience and training that CFRs bring to the table. As a result, they've introduced a bespoke 2-day FREC3 RPL Course, specifically designed for learners like you who already hold one of the approved qualifications. This course recognises your prior learning, allowing you to fast-track your way to the FREC 3 qualification.
Making the transition from CFR to FREC 3 is a significant step in your career. Not only does it recognise your prior experience and learning, but it also provides you with an opportunity to further hone your skills. With the FREC 3 qualification under your belt, you'll be better equipped to handle emergencies, making a tangible difference in the lives of those you serve.
Qualsafe Awards' commitment to recognising prior learning and facilitating the upskilling of first responders is commendable. Their bespoke 2-day FREC3 RPL Course is a testament to this commitment, ensuring that dedicated CFRs like you have a clear and efficient pathway to the FREC 3 qualification.
If you're passionate about emergency care and are looking for the next step in your journey, the transition from CFR to FREC 3 is a move in the right direction. Join us and be a part of a community dedicated to excellence in pre-hospital care.


Recognised Pre Hospital Care Qualifications for Level 3 RPL Route:
Highfield Level 3 Awards:Emergency Care for First RespondersFirst Aid Response
SFJ Awards Level 3 Awards:First Person on Scene SupportCasualty Care for Fire and Rescue Services
ITC Level 3 Award:First Aid for Firefighters
TQUK Level 3 Award:Initial Person on the Scene of an Incident
DAO Level 3 Award:Immediate Emergency Care Provider
QNUK Level 3 Awards:First RespondersFirst Person on Scene (International)Rescue Trauma and Casualty Care (RTACC)
Pearson BTEC Level 3 Certificate:First Person on Scene (FPOS)
Safecert Level 3 Award:First Person on Scene for an Emergency First Responder
FAQ Level 3 Awards:First Responders on Scene: Amb. Ser. Community ResponderFirst Responders on Scene: Emergency First RespondersImmediate Emergency Care: Fire and Rescue Services
‘999’ internal casualty care/first responder courses:
RNLI Casualty Care
HMCG Casualty Care (CERCC)
Mountain Rescue Casualty Care
Lowland Rescue Casualty Care
Cave Rescue Casualty Care
Mines Rescue Casualty Care
NHS Ambulance Service Community First Responder (CFR)
These qualifications are recognised for the Level 3 RPL route, and individuals holding any of these qualifications are eligible for the 2-day CFR Upskill Course. We may require some additional information if you hold any of the 999 internal casualty care/first respoder courses.

NR Medical Training

Qualsafe Awards has recognised the invaluable experience and training that CFRs bring to the table. As a result, they've introduced a bespoke 2-day FREC3 RPL Course, specifically designed for learners like you who already hold one of the approved qualifications. This course recognises your prior learning, allowing you to fast-track your way to the FREC 3 qualification.

2-Day Transition from CFR to FREC 3

General admission

<div data-gallery-bg="eyJzbGlkZXMiOlsiaHR0cHM6Ly9saXJwLWNkbi5tdWx0aXNjcmVlbnNpdGUuY29tLzM5NTIyMjJjL2RtczNyZXAvbXVsdGkvb3B0L2dyb3VwLWRvZy10cmFpbmluZy1oZWFkZXIyLTE5MjB3LmpwZyIsImh0dHBzOi8vbGlycC1jZG4ubXVsdGlzY3JlZW5zaXRlLmNvbS8zOTUyMjIyYy9kbXMzcmVwL211bHRpL29wdC9ncm91cC1kb2ctdHJhaW5pbmctaGVhZGVyMS0xOTIwdy5qcGciLCJodHRwczovL2xpcnAtY2RuLm11bHRpc2NyZWVuc2l0ZS5jb20vMzk1MjIyMmMvZG1zM3JlcC9tdWx0aS9vcHQvZ3JvdXAtZG9nLXRyYWluaW5nLWhlYWRlcjMtMTkyMHcuanBnIl19" data-background-image='url("https://lirp-cdn.multiscreensite.com/3952222c/dms3rep/multi/opt/group-dog-training-header2-1920w.jpg")' style="color: rgb(95, 97, 99); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(95, 97, 99);"><div data-anim-desktop="fadeIn" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-gallery-bg="eyJzbGlkZXMiOlsiaHR0cHM6Ly9saXJwLWNkbi5tdWx0aXNjcmVlbnNpdGUuY29tLzM5NTIyMjJjL2RtczNyZXAvbXVsdGkvb3B0L2dyb3VwLWRvZy10cmFpbmluZy1oZWFkZXIyLTE5MjB3LmpwZyIsImh0dHBzOi8vbGlycC1jZG4ubXVsdGlzY3JlZW5zaXRlLmNvbS8zOTUyMjIyYy9kbXMzcmVwL211bHRpL29wdC9ncm91cC1kb2ctdHJhaW5pbmctaGVhZGVyMS0xOTIwdy5qcGciLCJodHRwczovL2xpcnAtY2RuLm11bHRpc2NyZWVuc2l0ZS5jb20vMzk1MjIyMmMvZG1zM3JlcC9tdWx0aS9vcHQvZ3JvdXAtZG9nLXRyYWluaW5nLWhlYWRlcjMtMTkyMHcuanBnIl19" data-background-image='url("https://lirp-cdn.multiscreensite.com/3952222c/dms3rep/multi/opt/group-dog-training-header2-1920w.jpg")' style="color: rgb(95, 97, 99); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(95, 97, 99);"><div data-anim-desktop="fadeIn" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-gallery-bg="eyJzbGlkZXMiOlsiaHR0cHM6Ly9saXJwLWNkbi5tdWx0aXNjcmVlbnNpdGUuY29tLzM5NTIyMjJjL2RtczNyZXAvbXVsdGkvb3B0L2dyb3VwLWRvZy10cmFpbmluZy1oZWFkZXIzLTE5MjB3LmpwZyIsImh0dHBzOi8vbGlycC1jZG4ubXVsdGlzY3JlZW5zaXRlLmNvbS8zOTUyMjIyYy9kbXMzcmVwL211bHRpL29wdC9ncm91cC1kb2ctdHJhaW5pbmctaGVhZGVyMi0xOTIwdy5qcGciLCJodHRwczovL2xpcnAtY2RuLm11bHRpc2NyZWVuc2l0ZS5jb20vMzk1MjIyMmMvZG1zM3JlcC9tdWx0aS9vcHQvZ3JvdXAtZG9nLXRyYWluaW5nLWhlYWRlcjEtMTkyMHcuanBnIl19" data-background-image='url("https://lirp-cdn.multiscreensite.com/3952222c/dms3rep/multi/opt/group-dog-training-header3-1920w.jpg")' style="color: rgb(95, 97, 99); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(95, 97, 99);"><div data-anim-desktop="fadeIn" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h2 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">Your Guide to a Happy Well Behaved Dog</h2><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-element-type="spacer" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div><div data-anim-desktop="fadeInUp" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">Online Courses</h4><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">Enrol on our online dog behaviour &amp; training courses that include videos, questions and a video call.</div><div data-element-type="graphic" data-widget-type="graphic" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.thedogguardian.com/online-dog-training-courses" style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"></a></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">Group Courses &nbsp;&nbsp;</h4><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">Come and learn the secrets of dog behaviour in a classroom environment with like-minded people.</div><div data-element-type="graphic" data-widget-type="graphic" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.thedogguardian.com/group-dog-training-courses" style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"></a></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">One to One Help</h4><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">Book a consultation with Nigel Reed The Dog Guardian for detailed help addressing any behavioural issues.</div><div data-element-type="graphic" data-widget-type="graphic" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.thedogguardian.com/one-to-one-dog-training-help" style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"></a></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">The Book</h4><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">The Dog Guardian book reveals the secrets to a happy well behaved dog and includes bonus video tutorials.</div><div data-element-type="graphic" data-widget-type="graphic" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.thedogguardian.com/buy-the-dog-training-book" style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"></a></div></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">2 Day</h4><h3 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">Behavioural Foundation Course</h3><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">The foundation course is a great opportunity to learn about your dog&rsquo;s needs.</div></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-gallery-bg="eyJzbGlkZXMiOlsiaHR0cHM6Ly9saXJwLmNkbi13ZWJzaXRlLmNvbS8zOTUyMjIyYy9kbXMzcmVwL211bHRpL29wdC9VbnRpdGxlZC02LTE5MjB3LmpwZyJdfQ==" data-anim-desktop="fadeInLeft" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-element-type="spacer" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h3 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">2 Day Behavioural Foundation Course</h3><h3 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">&pound;300</h3><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">The foundation course is a great opportunity to learn about your dog&rsquo;s needs, behaviour and language in more depth. Held in a classroom environment, you&rsquo;re able to tailor your questions to be more specific, and help your own personal situation.<br fr-original-style="" style="box-sizing: border-box;">The course will be fun and educational with video behavioural demonstrations, group networking, questions, role play and much more.<br fr-original-style="" style="box-sizing: border-box;">(Please sign up to the newsletter below for more upcoming dates and venue details).</div><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">More Info</h4><h3 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">The 2 Day Behavioural Foundational Course Covers A Range Of Topics Including:</h3></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">Wild canine behaviour</h4></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">How the dog became a dog</h4></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">What your dog&rsquo;s needs are and how to fulfil them</h4></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">How to communicate with your dog in a language it understands</h4></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">How to address ALL behavioural problems</h4></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">How to keep your dog calm in every environment</h4></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">How to teach your dog self-control</h4></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-widget-type="graphic" data-element-type="graphic" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h4 data-element-type="paragraph" style="color: rgb(68, 70, 72); box-sizing: border-box;" fr-original-style=" color: rgb(68, 70, 72);">The traits of a good leader</h4></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><div data-element-type="paragraph" style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);">The days start at 9:30am and finish at 4:30pm and include lunch, tea/coffee and biscuits. The cost of the course is &pound;300<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Next event will be held on the 28th and 29th of March in the The Brewery Yard Club in Rye East Sussex<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Please note no dogs are allowed on the premises. This is a theory based course.</div></div></div></div></div></div></div><div style="color: rgb(95, 97, 99); box-sizing: border-box;" fr-original-style=" color: rgb(95, 97, 99);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Your Guide to a Happy Well Behaved Dog
Online CoursesEnrol on our online dog behaviour & training courses that include videos, questions and a video call.Group Courses Come and learn the secrets of dog behaviour in a classroom environment with like-minded people.One to One HelpBook a consultation with Nigel Reed The Dog Guardian for detailed help addressing any behavioural issues.The BookThe Dog Guardian book reveals the secrets to a happy well behaved dog and includes bonus video tutorials.
2 Day
Behavioural Foundation Course
The foundation course is a great opportunity to learn about your dog’s needs.
2 Day Behavioural Foundation Course
£300
The foundation course is a great opportunity to learn about your dog’s needs, behaviour and language in more depth. Held in a classroom environment, you’re able to tailor your questions to be more specific, and help your own personal situation.
The course will be fun and educational with video behavioural demonstrations, group networking, questions, role play and much more.
(Please sign up to the newsletter below for more upcoming dates and venue details).
More Info
The 2 Day Behavioural Foundational Course Covers A Range Of Topics Including:
Wild canine behaviour
How the dog became a dog
What your dog’s needs are and how to fulfil them
How to communicate with your dog in a language it understands
How to address ALL behavioural problems
How to keep your dog calm in every environment
How to teach your dog self-control
The traits of a good leaderThe days start at 9:30am and finish at 4:30pm and include lunch, tea/coffee and biscuits. The cost of the course is £300

Next event will be held on the 28th and 29th of March in the The Brewery Yard Club in Rye East Sussex

Please note no dogs are allowed on the premises. This is a theory based course.

The Dog Guardian

Behavioural Foundation Course. The foundation course is a great opportunity to learn about your dog’s needs.

2 Day Behavioural Foundation Course

Enquire for pricing

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Come learn to code with me</p>

Elite coding courses

Elite coding course

Loughborough

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		<div>
			
			<p>Every employee needs to have their performance managed and it is equally important to 'catch people doing something right</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £240.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>Performance Management is often confused with Managing Performance, and can be seen as something which only happens when an employee is underperforming. In reality the effective manager understands that every employee needs to have their performance managed and it is equally important to 'catch people doing something right'!</p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Describe what Performance Management is, and also what it is not</li>
<li>Demonstrate how to bridge the gap between perception and reality</li>
<li>Outline the impacts of the activity trap</li>
<li>List the differences between Performance Appraisal and Performance Management</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>What is Performance Management?</li>
<li>Koi Carp - The Role of the Manager</li>
<li>Perception v's Reality - establishing agreed performance criteria</li>
<li>Applying the 80/20 rule to your team</li>
<li>What causes underperformance</li>
<li>Management by Objectives/Setting SMARTER Goals</li>
<li>Avoid the Activity Trap</li>
<li>Performance Appraisal v's Performance Management</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>What is performance management?</strong></p>
<ul>
<li>What is Performance Management? - and what it isn't!</li>
<li>Koi Carp - Understanding the Role of the Manager</li>
<li>Perception v's Reality - establishing agreed performance criteria</li>
</ul>
<p><strong>The 80/20 rule</strong></p>
<ul>
<li>Understanding your team and 'where' the sit</li>
<li>Is Pareto right in this instance?</li>
<li>What causes underperformance?</li>
</ul>
<p><strong>Goal Setting</strong></p>
<ul>
<li>Peter Drucker's Management by Objectives concept</li>
<li>SMARTER Objectives</li>
<li>Why objectives matter. The importance of both formal and informal review</li>
<li>Avoid the 'activity trap'</li>
</ul>
<p><strong>Performance Appraisal v's Performance Management</strong></p>
<ul>
<li>Are they the same thing? If not, what is the difference?</li>
<li>Understanding the role of the performance appraisal, and how to conduct a meaningful appraisal for your employees.</li>
</ul>
<p></p>

Every employee needs to have their performance managed and it is equally important to 'catch people doing something right
2 Hours £240.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Performance Management is often confused with Managing Performance, and can be seen as something which only happens when an employee is underperforming. In reality the effective manager understands that every employee needs to have their performance managed and it is equally important to 'catch people doing something right'!

Modules/Lessons

Outcomes: 
Describe what Performance Management is, and also what it is not
Demonstrate how to bridge the gap between perception and reality
Outline the impacts of the activity trap
List the differences between Performance Appraisal and Performance Management
Content:
What is Performance Management?
Koi Carp - The Role of the Manager
Perception v's Reality - establishing agreed performance criteria
Applying the 80/20 rule to your team
What causes underperformance
Management by Objectives/Setting SMARTER Goals
Avoid the Activity Trap
Performance Appraisal v's Performance Management
Modules:
What is performance management?
What is Performance Management? - and what it isn't!
Koi Carp - Understanding the Role of the Manager
Perception v's Reality - establishing agreed performance criteria
The 80/20 rule
Understanding your team and 'where' the sit
Is Pareto right in this instance?
What causes underperformance?
Goal Setting
Peter Drucker's Management by Objectives concept
SMARTER Objectives
Why objectives matter. The importance of both formal and informal review
Avoid the 'activity trap'
Performance Appraisal v's Performance Management
Are they the same thing? If not, what is the difference?
Understanding the role of the performance appraisal, and how to conduct a meaningful appraisal for your employees.


Mpi Learning - Professional Learning And Development Provider

Every employee needs to have their performance managed and it is equally important to 'catch people doing something right

Introduction to Performance Management

General Admission

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		<div>
			
			<p>In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions. 
</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £240.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><p>'Stay committed to your decisions, but stay flexible in your approach.' (Tom Robbins) In today's dynamic business environment, Managers need to evaluate different courses of action, make decisions, defend or adapt decisions and communicate conclusions to stakeholders in order to deliver outstanding performance.</p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Explain how to effectively apply a number of Decision Making models</li>
<li>Describe how to establish root cause for a problem</li>
<li>List the reasons for reviewing, and learning from decisions made</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>The three types of decision</li>
<li>Are all Problems Worth Solving?</li>
<li>We Just Don't Know What to doâ¦</li>
<li>Establishing Root Cause</li>
<li>Using a Different Perspective</li>
<li>Learning from Failure and Success</li>
<li>Reviewing the Decision</li>
<li>The Five Characteristics of a Good Decision Maker</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>Introduction to decision making</strong></p>
<ul>
<li>The three choices we always have</li>
<li>How many squares - the challenges of 'assumed constraints'</li>
</ul>
<p><strong>Are all problems worth solving?</strong></p>
<ul>
<li>The risk of making the decision against the risk of not making one</li>
<li>The Pareto Principle</li>
<li>Force Field Analysis</li>
</ul>
<p><strong>We just don't know what toâ¦</strong></p>
<ul>
<li>How to use a paper clip</li>
<li>Brainstorming</li>
<li>Affinity Diagrams</li>
</ul>
<p><strong>Establishing Root Cause</strong></p>
<ul>
<li>'I thought I had solved thatâ¦'</li>
<li>The Five Whys</li>
<li>Ishikawa / Fishbone</li>
</ul>
<p><strong>Using a different perspective</strong></p>
<ul>
<li>De Bono's Thinking Hats</li>
</ul>
<p><strong>We won't get it right every time!</strong></p>
<ul>
<li>Learning from failure, and success!</li>
<li>Reviewing the decision - it doesn't finish at implementation</li>
<li>The five characteristics of a good decision maker</li>
</ul>
<p></p>

In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions. 
2 Hours £240.00 incl. VAT
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Description

'Stay committed to your decisions, but stay flexible in your approach.' (Tom Robbins) In today's dynamic business environment, Managers need to evaluate different courses of action, make decisions, defend or adapt decisions and communicate conclusions to stakeholders in order to deliver outstanding performance.

Modules/Lessons

Outcomes: 
Explain how to effectively apply a number of Decision Making models
Describe how to establish root cause for a problem
List the reasons for reviewing, and learning from decisions made
Content:
The three types of decision
Are all Problems Worth Solving?
We Just Don't Know What to doâ¦
Establishing Root Cause
Using a Different Perspective
Learning from Failure and Success
Reviewing the Decision
The Five Characteristics of a Good Decision Maker
Modules:
Introduction to decision making
The three choices we always have
How many squares - the challenges of 'assumed constraints'
Are all problems worth solving?
The risk of making the decision against the risk of not making one
The Pareto Principle
Force Field Analysis
We just don't know what toâ¦
How to use a paper clip
Brainstorming
Affinity Diagrams
Establishing Root Cause
'I thought I had solved thatâ¦'
The Five Whys
Ishikawa / Fishbone
Using a different perspective
De Bono's Thinking Hats
We won't get it right every time!
Learning from failure, and success!
Reviewing the decision - it doesn't finish at implementation
The five characteristics of a good decision maker


In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions.

Decision Making for Managers

London

Pinner

<div data-padding='{"d":"45px 0% 45px 0% "}' data-padding-top="45px" style="color: rgb(73, 73, 73); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(73, 73, 73);"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><div data-padding='{"d":"45px 0% 45px 0% "}' data-padding-top="45px" style="color: rgb(73, 73, 73); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(73, 73, 73);"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><div data-padding='{"d":"45px 0% 45px 0% "}' data-padding-top="45px" style="color: rgb(73, 73, 73); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(73, 73, 73);"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><div data-padding='{"d":"45px 0% 45px 0% "}' data-padding-top="45px" style="color: rgb(73, 73, 73); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(73, 73, 73);"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><div data-padding='{"d":"45px 0% 45px 0% "}' data-padding-top="45px" style="color: rgb(73, 73, 73); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><div data-padding='{"d":"45px 0% 45px 0% "}' data-padding-top="45px" style="color: rgb(73, 73, 73); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Pass Plus Scheme is not a test, it is an evaluation by your instructor who, when satisfied that you are competent in each of the above types of driving situation will issue a pass plus certificate.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you&rsquo;ve passed your driving test. You are then ready for Pass Plus, the intensive training course that will help you become a better driver and possibly get you a discount on your insurance. So as well as improving your driving skills, it could also help you save money.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Pass Plus Scheme is a Driving Standards Agency supported scheme which aims to promote and improve road safety for newly qualified drivers and must be taken within the first year of passing the driving test.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As well as becoming a better and safer driver, some insurance companies offer significant discounts on premiums to drivers who hold a Pass Plus certificate. The course lasts around six hours and consists of six parts:</p></div><div data-animation="fadeInUp" data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Town driving</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All weather driving</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rural Road driving</p></li></ul></div><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Night driving</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dual carriageway driving</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rural Road Driving</p></li></ul></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more info on Pass Plus please check out our infomative article;<br fr-original-style="" style="box-sizing: border-box;">&lsquo;<a href="https://drive2pass.biz/impact-of-pass-plus/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);"><span style="color: rgb(0, 0, 255); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 255);"><span style="color: rgb(56, 58, 148); box-sizing: border-box;" fr-original-style=" color: rgb(56, 58, 148);">The Impact of Pass Plus on car insurance</span></span></a>&lsquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The cost of taking the Pass Plus course with us is &pound;240 for the full 6 hour course.</p></div><div data-animation="fadeInUp" data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">DRIVE2PASS &ndash; PLUS PLUS</strong></p><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Town Driving</li><li fr-original-style="" style="box-sizing: border-box;">All Weather Driving</li><li fr-original-style="" style="box-sizing: border-box;">Rural Road Driving</li><li fr-original-style="" style="box-sizing: border-box;">Night Driving</li><li fr-original-style="" style="box-sizing: border-box;">Dual Carriageway Driving</li><li fr-original-style="" style="box-sizing: border-box;">Motorway Driving</li></ul></div><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><img src="https://drive2pass.biz/wp-content/uploads/2018/05/4609206764_157x157.jpg" alt="" width="157" height="157" srcset="https://drive2pass.biz/wp-content/uploads/2018/05/4609206764_157x157.jpg 157w, https://drive2pass.biz/wp-content/uploads/2018/05/4609206764_157x157-100x100.jpg 100w, https://drive2pass.biz/wp-content/uploads/2018/05/4609206764_157x157-150x150.jpg 150w, https://drive2pass.biz/wp-content/uploads/2018/05/4609206764_157x157-50x50.jpg 50w" sizes="(max-width: 157px) 100vw, 157px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ONLY &pound;240</strong></p></div></div><div data-parallax-speed="0" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WE COVER: <a href="https://drivingschool-ruislip.co.uk/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);">RUISLIP</a>, EASTCOTE, <a href="https://drivingschool-harrow.co.uk/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);">HARROW</a>, <a href="https://drivingschoolhillingdon.co.uk/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);">HILLINGDON</a>, <a href="https://drivingschool-uxbridge.co.uk/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);">UXBRIDGE</a>, <a href="https://drivingschool-wembley.co.uk/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);">WEMBLEY</a>, PINNER,&nbsp;<a href="https://drivingschoolnorthwood.co.uk/" style="color: rgb(125, 184, 70); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(125, 184, 70);">NORTHWOOD</a>, NORTHOLT, KENTON, KINGSBURY AND SURROUNDING AREAS<br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div></div></div></div></div></div></div></div><div style="color: rgb(73, 73, 73); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The Pass Plus Scheme is not a test, it is an evaluation by your instructor who, when satisfied that you are competent in each of the above types of driving situation will issue a pass plus certificate.
Once you’ve passed your driving test. You are then ready for Pass Plus, the intensive training course that will help you become a better driver and possibly get you a discount on your insurance. So as well as improving your driving skills, it could also help you save money.
The Pass Plus Scheme is a Driving Standards Agency supported scheme which aims to promote and improve road safety for newly qualified drivers and must be taken within the first year of passing the driving test.
As well as becoming a better and safer driver, some insurance companies offer significant discounts on premiums to drivers who hold a Pass Plus certificate. The course lasts around six hours and consists of six parts:
Town driving
All weather driving
Rural Road driving
Night driving
Dual carriageway driving
Rural Road Driving
For more info on Pass Plus please check out our infomative article;
‘The Impact of Pass Plus on car insurance‘
The cost of taking the Pass Plus course with us is £240 for the full 6 hour course.
DRIVE2PASS – PLUS PLUS
Town Driving
All Weather Driving
Rural Road Driving
Night Driving
Dual Carriageway Driving
Motorway Driving

ONLY £240
WE COVER: RUISLIP, EASTCOTE, HARROW, HILLINGDON, UXBRIDGE, WEMBLEY, PINNER, NORTHWOOD, NORTHOLT, KENTON, KINGSBURY AND SURROUNDING AREAS


Drive2Pass School Of Motoring - Barnet

The Pass Plus Scheme is not a test, it is an evaluation by your instructor who, when satisfied that you are competent in each of the above types of driving situation will issue a pass plus certificate.

Pass Plus Scheme

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his 2 hour session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The course will cover:<img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/ccf32df0-3acf-4386-9008-ca93939f3bb8/original.png" style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of the role (reminder)</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How the role has evolved</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What lessons can be gained so far</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How do you create a culture of compliance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What good systems, policies and procedures look like</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Easy tips on what, where and how you should be looking</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.</p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.</p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/sarah-charlton/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Sarah Charlton, Consultant, DG Legal</span></strong></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/be6c499f-96da-4f30-ab0b-c93b88a4fb82/original.png" style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Our Financial Compliance and Legal Aid Payments Course provides a brief overview of historical changes and the current regulations. 
The course will cover what VAT regulations and the SRA Accounts Rules say on legal aid payments and will provide practical advice and tips on how to account for these payments so you adhere to the rules and regulations of the profession.
Target Audience
This online course is suitable for those in the legal profession who oversees, or is responsible for or involved in accounting for legal aid funds, including, costs lawyers, legal cashiers, COFA, those supporting the COFA, account managers, etc.
Resources
An information pack including the course slides will be provided to all delegates after the course, which may be useful for ongoing reference.
Please note a recording of the course will not be made available.
Speaker
Sarah Charlton, Consultant, DG Legal
Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.

DG Legal

Financial Compliance and Legal Aid Payments Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One hour webinar on Rally Roadbooks &ndash; hints and tips to go the right way and ensure enjoyment on rallies and car tours.
</p>

One hour webinar on Rally Roadbooks – hints and tips to go the right way and ensure enjoyment on rallies and car tours.


Rally Navigation Training Services

Sports & Fitness

Learn to use and read a Roadbook for Rallies or Classic Car Tours in this informative and interactive webinar.

Rally Navigation - Introduction to Roadbooks

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Historical Association webinar series:</strong>&nbsp;Building and securing disciplinary thinking in primary history</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Presenter:</strong> Steve Mastin</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Handling sources is something all children learn to do in Key Stage 2 history, but often that crucial distinction between &lsquo;source&rsquo; and &lsquo;evidence&rsquo; is confused. No archaeologist digs up &lsquo;evidence&rsquo;. And labelling sources as either reliable or unreliable is hugely problematic. This session will consider the importance of how and where evidential thinking is first introduced in the history curriculum, and build teachers&rsquo; confidence to ensure their children have a secure foundation about how the discipline of history works. We will use examples from the Indus Valley, Roman Britain, and Anglo-Saxon Britain.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To use your<a href="https://www.history.org.uk/membership/categories/852/info/4002/exclusive-webinar-offer-with-corporate-membership" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"> corporate recording</a> offer for this webinar please complete this form:&nbsp;<a data-fr-linked="true" href="https://forms.office.com/e/v7ZEm8v6Mc" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.office.com/e/v7ZEm8v6Mc</a></p>

Historical Association webinar series: Teaching ‘past and present’ in EYFS
Presenter: Helen Crawford and Sue Temple
This webinar will explore ‘Understanding the World’ and its relationship to history education, understanding the child and their community, and making sense of chronology and progression in EYFS.







To use your corporate recording offer for this webinar please complete this form: https://forms.office.com/e/XTRwGaRudd

Historical Association

HA Webinar: Making sense of curriculum frameworks in EYFS

Must have a full paid membership with the Historical Association

Historical Association member

Non Member

<h3 style="color: rgb(14, 14, 14); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(14, 14, 14);">Read and discuss this lovely romance, telling the story of a woman torn between love and duty, between Ireland and America&nbsp;</h3><h4 style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Highlights</strong></h4><ul style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join this book club&nbsp;</strong>and gain&nbsp;extra motivation to read in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 hours of live classes</strong> to help you develop fluent speaking in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Read &amp; discuss this charming story&nbsp;</strong>of home, of migration to America, of life changing decisions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be corrected by an expert English teacher</strong>&nbsp;to remove errors and mistakes</li></ul><p style="color: rgb(14, 14, 14); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">Practise and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">develop your English</em>&nbsp;online in this 6 week English book club course using Brooklyn by Colm T&oacute;ib&iacute;n. &nbsp;<span data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Each week you&nbsp;<em fr-original-style="" style="box-sizing: border-box;">read</em>&nbsp;some chapters,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">discuss</em>&nbsp;them in class and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improve</em>&nbsp;specific areas of vocabulary or grammar while also&nbsp;<em fr-original-style="" style="box-sizing: border-box;">examining</em>&nbsp;literary aspects of the novel. &nbsp;Personalised feedback&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improves</em>&nbsp;your grammar, vocabulary and pronunciation.</span></p><h4 style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Book Club book</strong></h4><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);">This is a lovely, quiet sort of book about a small town girl getting a chance to change her life. &nbsp;Ireland in the early 1950s is difficult, and for Eilis Lacey, as for other Irish girls, opportunities are limited. So when she gets a chance to emigrate to New York, she has to go.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This is a story of love and of duty. &nbsp;It&#39;s a powerful portrait of a woman making decisions that will shape her whole life, told in a simple, elegant style. &nbsp;&nbsp;</p><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);">With this elating and humane novel, Colm T&oacute;ib&iacute;n has produced a masterwork ―&nbsp;Sunday Times<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">The most compelling and moving portrait of a young woman I have read in a long time -- Zo&euml; Heller ―&nbsp;Guardian, Books of the Year<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Suffused with humane depth, funny, affecting, deftly plotted ... a novel of magnificent accomplishment -- Peter Kemp ―&nbsp;Sunday Times, Novel of the Year</p></div><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"></div><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Geoff says:</strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><em fr-original-style="" style="box-sizing: border-box;"><i data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-mce-style="font-weight: 400;" fr-original-style="" style="box-sizing: border-box;">"<span data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Colm T&oacute;ib&iacute;n is one of the great Irish modern writers. &nbsp;</span><span data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Brooklyn, set in Colm T&oacute;ib&iacute;n&#39;s home town,</span></span></i></em><em fr-original-style="" style="box-sizing: border-box;"><i data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-mce-style="font-weight: 400;" fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">&nbsp;was the winner of the Costa Novel Award, and has been made into a much loved film starring&nbsp;</span></span></i></em>Saoirse Ronan - but as usual the book is better!"</p></blockquote></div>

Read and discuss this novel of what it is to be human 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read this contemporary novel and discuss love, emotional intelligence and humanity 
Be corrected by an expert English teacher to remove errors and mistakes
Practise and develop your English online in this course featuring Matt Haig's The Humans. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.
The Book Club book
From the writer of The Midnight Library and How to Stop Time comes The Humans - a funny novel about alien abduction, mathematics, and what it is to be human. It combines hilarious moments with thought-provoking insights into how we interact.

Maths professor Andrew Martin, is dead. His body is now taken over by an alien, who discovers that the professor wasn't very nice. The alien finds himself learning more about the professor, his family, and “the humans”. When he starts to feel for his own wife and son - who have no clue he’s not the real Andrew- the alien has a decision to make - complete his mission or abandon it and start a new life with the humans.
Geoff says:
"I laughed out loud reading this - but it also addresses serious themes. It shines a light on what it means to be human, and gaining emotional intelligence." 


Book Club School

English Language Teaching

English Speaking

English Literature

English

ESOL (English for Speakers of Other Languages)

The Humans - Wednesdays from 15th January

Read and discuss the Queen of Crime - Agatha Christie! 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Study this classic detective story and work out the clues by understanding the text
Be corrected by an expert English teacher to remove errors and mistakes
Learn English online using this great story from Agatha Christie - the most widely published author of all time and in any language. This is an 7 week online Zoom course with an expert English teacher from the UK.
The Book Club book
In Death on the Nile Poirot finds himself in the middle of a confusing murder while on holiday in Egypt. What reason would anyone have to murder the beautiful victim? And will they kill again? With an intricate plot, this is one of Agatha Christie's finest murder mysteries.
Geoff says:
"Agatha Christie is known as the Queen of Crime. She is the best-selling novelist of all time, writing 66 detective novels and 14 short story collections. This one stars her much loved detective, Hercule Poirot."


Agatha Christie - Death on the Nile - Wednesdays from 15th January

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

Are you ready to step into your power and transform your life with ancient wisdom? Join Giada, from School of Shamanism, for this exclusive free online masterclass inspired by the transformative Become a Spiritual Warrior Mentor course.
This masterclass offers a glimpse into the profound teachings of Japanese shamanism and philosophy, including the principles of Wabi Sabi, Ikigai, Kaizen, and Kintsugi. Together, we will explore the path to becoming a Spiritual Warrior—someone who embodies resilience, balance, and inner strength while embracing life’s imperfections as sources of beauty and growth.
What to Expect
🌸 Experience a Sacred Ritual: Immerse yourself in a guided ritual that fosters self-reflection, grounding, and empowerment.
🌟 Discover Ancient Principles: Learn how timeless Japanese practices can bring balance and transformation to your modern life.
🌀 Tap Into Your Inner Warrior: Begin the journey of unlocking your purpose and embracing a life of authenticity and strength.
💬 Interactive Q&A: Engage with Giada to gain deeper insights into the practices of a Spiritual Warrior.
This free masterclass is a unique opportunity to connect with a like-minded community, explore practical tools for personal growth, and gain a deeper understanding of the course’s teachings. No prior experience is required—just an open heart and a willingness to embark on this spiritual journey.

Art and Spirituality CIC

15th January Free Online Masterclass: Become a Spiritual Warrior

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Build a rewarding career in content design</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Why take this course:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">university credit-rated certification</strong>&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">University credit-rated, industry-approved</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">10 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in Content Design<br fr-original-style="" style="box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this Professional Certificate in Content Design course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An introduction to content design.<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of good content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Voice, tone and style<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding your users<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Writing for interfaces<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The product mindset<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testing content<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working in content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to be the content champion within your organisation.</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support at every step</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student Success team</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our friendly and responsive team will help you stay on track and keep you accountable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course mentor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your course mentor is an expert content designer who brings years of practical insight.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student community</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Collaborate, share tips and build connections on our lively student Slack channels.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">English language</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</p></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Build a rewarding career in content design
Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.
Why take this course:
Be in demand. Certified qualifications will help you stand out in a fast-growing industry
Build a career with impact. Design content experiences that will influence users worldwide
Broaden your opportunities. Optimise your skills to get hired at leading companies
Get qualified. Earn a university credit-rated certification approved by industry leaders
Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way
University credit-rated, industry-approved
Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.



Study method
Online, self-paced
Duration
10 weeks
Access to content
12 months
Qualification
Professional Certificate in Content Design
Awarded by Scottish Qualifications Authority trading as SQA
Additional info
Exam(s) / assessment(s) is included in price
Tutor is available to students



Description
In this Professional Certificate in Content Design course you will learn:
An introduction to content design.
Understand what content design is and the role of a content designer.
Principles of good content design
Learn the core principles of content design and why it matters.
Voice, tone and style
Learn how voice, tone, and style can create a cohesive product experience.
Understanding your users
Uncover your audience's goals and content needs.
Writing for interfaces
Learn to write microcopy for buttons, notifications and other UI elements.
The product mindset
Develop a product mindset by learning about product design systems and tools.
Testing content
Learn how to test, evaluate and improve your content.
AI for content design
Learn how to use AI tools to become a more effective content designer.
Working in content design
Learn how to be the content champion within your organisation.
Support at every step
From day one, you’ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.
Student Success team
Our friendly and responsive team will help you stay on track and keep you accountable.
Course mentor
Your course mentor is an expert content designer who brings years of practical insight.
Student community
Collaborate, share tips and build connections on our lively student Slack channels.
Who is this course for?
Writers and journalists who want to enhance their skills for the digital world
UX and UI designers who want to become more rounded professionals
Content designers looking for a formal qualification that validates their expertise
Digital marketers who need content design skills to succeed in their roles
Anybody with a writing, content or design background looking for a creative tech job
Requirements
Background
You don’t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.
Commitment
You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.
English language
To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).

UX Design Institute 

Content Design

UX Writing

UI / UX Design

Professional Certificate in Content Design

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The industry standard course in UX research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX professionals Aspiring UX researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced with live support and mentoring</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this user research course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive, in-depth curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role of a UX researcher. Explore the types, methods and ethics of research.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fundamental user research skills</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expanding your toolkit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysing qualitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to design, conduct and analyse online surveys, A/B tests and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to report and present your findings with confidence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore how AI tools can assist researchers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Portfolio project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a professional portfolio to showcase your research expertise.</p>

The industry standard course in UX research
Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.



Who is it for?
UX professionals Aspiring UX researchers
Duration
16 weeks
Commitment
3 hours per week
Format
Online, self-paced with live support and mentoring





Why take this user research course:
Gain the most in-demand skills* and boost your career in a thriving industry.
Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.
Become an insights expert. Translate findings into actionable insights and communicate them with conviction.
Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.
Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.
*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).



A comprehensive, in-depth curriculum
This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.
Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.
Module 1
Introduction to user research
Understand the role of a UX researcher. Explore the types, methods and ethics of research.


Module 2
Planning the research
Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.


Module 3
Fundamental user research skills
Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.


Module 4
Expanding your toolkit
Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.


Module 5
Analysing qualitative research
Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.


Module 6
Quantitative research
Learn to design, conduct and analyse online surveys, A/B tests and more.


Module 7
Communicating the research
Learn how to report and present your findings with confidence.


Module 8
AI for user research
Explore how AI tools can assist researchers.


Project
Portfolio project
Build a professional portfolio to showcase your research expertise.

User Research

Professional Certificate in User Research

Early Bird Price

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mental Health First Aid (MHFA&reg;) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We offer both Adult and Youth MHFA England accredited courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">The</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);">&nbsp;two-day Adult MHFAider&reg; courses are tailored around supporting adults</span><span style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style="color: rgb(62, 62, 62);">, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider&reg;&rsquo;s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider&reg;.</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

We offer both Adult and Youth MHFA England accredited courses. Mental Health First Aid (MHFA®) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. 
The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.
Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider®.
View all testimonials

Brightcore Consultancy

Mental Health

Accredited Mental Health First Aid

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

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