The QNUK Level 3 Award in Emergency First Aid at Work (RQF) is ideal for those employers that need to meet the minimum requirement of first aid regulations; typically those working in shops, offices and other low risk environments.
Working within Heath and Social Care settings often involves moving, lifting, or otherwise manually handling the people within your care. This moving and handling training course is designed to educate learners regarding both the requirements and risks associated with moving people safely. Learners will also participate in practical moving & positioning enabling competency sign-off.
Explore the key features of Falls Awareness including common causes of falls in care & work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.
This Key Worker Skills training course will focus on the roles and responsibilities of the key worker with vulnerable young people in line with legislation and good practice guidelines. The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. This Key Worker Skills training will enable those in the position of key worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual’s life.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.