1008 Courses in Cardiff

Overview This course is a rare opportunity to acquire important leadership skills and use those newfound skills to gain the respect of co-workers and those you supervise. It's filled with insights into the special and often-overlooked talents women leaders can bring to the table and cutting-edge tactics successful women leaders are using right now to make things happen in their organizations.

Overview This course examines the major tools, techniques, and principles aimed at improving quality and productivity in the public sector. To provide students with practical methods for improving public organizations, this course will cover accountability systems, performance measurement, pay-for-performance reward systems, contracting out, and organizational assessment

4and20Million run Sustainable Excellence, a course designed to help people unlock their productivity, without resorting to longer hours and unnecessary stress. For full details, further information and learning more about how to boost your career prospects, please contact: dan@4and20million.com alex@4and20million.com

Overview This course is specially designed to enhance the skills required to analyse risk and crisis and the cause behind this. It will feed you with the necessary skills to minimise the chances of risk and in case it happens able to manage the situation in order to keep the business in a stable position. The course content will cover different crises caused due to internal or external issues and different ways to manage them. It will help the professionals to gain skills in planning beforehand various techniques to overcome risk and crisis and implementing the plan during that phase.

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview This will include lectures, a detailed simulation exercise, and group discussions. Delegates will recognize the elements where their organizations may have the skills and resources to manage a crisis, but the course will help identify where specialist external support may also be required. The course is designed to provide a balanced view of how best to manage specific crisis issues while simultaneously minimizing any negative impact on ongoing business operations. Delegates will develop a list of subjects to address upon returning to their sponsoring organization

Overview The significance and goals of public policy Using game theory to analyze public policy. Understand the importance of public policy in society. Understand the significance of theoretical and empirical models in understanding public policy. Goals of public policy Recognizing market failures. Distinguishing between public and private goods.

Overview This course is specially designed to increase the fundamental knowledge of business analysts and their roles and functions more efficiently. In this course, participants attain skills and knowledge of efficient ways to approach, the best methods to elaborate the supplies for business system projects.

Overview Learn how to deal with conflict more effectively through one of our training courses and you can save people a lot of time, money, stress, and distraction. We offer a range of market-leading mediation training courses: from half-day to five-day programmes, covering all areas of mediation. This includes workplace mediation, neighbourhood and family conflict, bullying and harassment, and commercial disputes.

Overview Advance Strategic Procurement is designed to understand the process that continuously enhances and evaluates purchasing activities of an organisation. The participant will have in-depth knowledge of procurement functions within the organisation and will also gain a deeper knowledge of advanced supply chain concepts.  Through this course, you will attain the knowledge of how to increase strategic roles and new methods and techniques of procurement performance measurements. It will also highlight the government's role and its importance in procurement in order to develop sustainable procurement.