Effective communication is a skill. This half-day workshop is very interactive - participants can practise their communication skills in a positive, supportive environment. 1 Welcome, introductions and objectives The definition of effective communication Exercise: sending a message 2 Verbal communications Effective communicators - who are they? What skills or attributes do they have? Listening skills, clear use of words, presence, eye contact, body language 3 How good a listener are you? Exercise: listening skills questionnaire and evaluation 4 Impact versus intent - what did you really mean to say? Attitudes influence behaviour and behaviour breeds behaviour Exercise: 'I never said she stole money' The need to avoid misunderstanding or misinterpretation 5 The 5 key principles to effective communication Exercise: 'What would you say?' 6 Written communication What makes an effective written communication? Kipling's 6 Honest Men: who, what, where, when, why and how Planning to write an email 7 Fuzzy meanings Probabilities for misunderstandings and misinterpretations 8 Practical exercise Hone written communication skills and put into practice hints and tips from the session 9 Review of key learning points and objectives
Data analysis translates numbers and data into information that can be used to solve problems or track business performance. Data analysis produces graphs, charts, tables and reports. Data analysis is in high demand across all sectors, such as finance, consulting, manufacturing, pharmaceuticals, government and education. The ability to pay attention to detail, communicate well and be highly organised are essential skills for data analysts. They not only need to understand the data but be able to provide insight and analysis through clear visual, written and verbal communication. This course provides the knowledge and skills to help you hone your data analysis skills.
Experience Inner Transformation at Our Autumnal Retreat | Cacao, Yoga, Meditation, holistic therapies & Hypnotherapy Discover the ultimate escape with our Autumnal Retreat, designed to rejuvenate your mind, body, and spirit. Join us for a day of grounding yoga, guided meditations, and transformative hypnotherapy sessions focused on self-discovery and personal growth. Set against the serene backdrop of the changing season, our retreat offers the perfect opportunity to disconnect from daily stress and reconnect with your inner wisdom. Whether you’re seeking emotional healing, empowerment, or a peaceful reset, this retreat provides the nurturing environment you need to embrace your highest self. Reserve your spot today and step into a season of renewal and clarity.
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Participants at this workshop will have the opportunity to develop their knowledge and skills using a coaching style technique and practice these skills in a conducive manner during the session.
This Photoshop Course is workshop tailored to your content. If you need to gain Photoshop skills for a new position, learn Photoshop to progress further in your career then this workshop is ideal.
The First Aid at Work qualification is the most comprehensive of all our first aid qualifications, and covers a wide range of skills which can be used within a workplace first aid situation, including: assessing the scene, managing an unresponsive casualty, CPR, heart attacks, choking, head and spinal injuries, fractures, anaphylaxis, plus much more.
To enable learners to develop their knowledge and skills in relation to manual handling activities