380 Courses in Belfast

Customer care, customer service, Moccasin Approach,

Leading Cross-Cultural Virtual Teams: In-House Training High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan

This course is suitable for operatives required to Work at Height, and will give operatives a sound foundation on the requirements of the Work at Height Regulations 2005 and other relevant regulations. Also highlights the principles of how fall protection systems / equipment should be selected and used. This course will provide delegates with the knowledge and practical experience to enable them to work safely at height using a variety of basic systems and techniques. Book via our website @ ESS | Working at Height Module 2 - Safe Work at Height (General Operative) | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

When there is a shooting, stabbing or bomb explosion the initial priority will be public safety. This can delay the time before the emergency services are able to reach the injured. Our 3 hour citizenAID course enables the general public to be effective in these situations before the emergency services are available to provide professional medical support. This course can be delivered on-site or at our training centre in Poole, Dorset. Qualification Information This qualification and learning outcomes are based on the blended recommendations of: European Resuscitation Council, Section 9. First Aid British Army, Battlefield Casualty Drills Course Content Following this course students will: Be able to use the citizenAID app/pocket guide in an emergency situation. Be able to provide immediate first aid to an unresponsive casualty who is breathing. Be able to provide first aid to a casualty with severe external bleeding. Who should attend? This qualification is for all members of the public who wish to learn lifesaving skills and techniques in the event of a deliberate multiple casualty incident. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and will take place through knowledge and skills observations. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Course fees include a copy of the citizenAID pocket guide. What makes us different? Fun & Engaging – Gone are the days of boring first aid training. Although professional, our trainers teach in an informal way that encourages student interaction and retention of knowledge. Technology Enhanced Learning – We utilise a range of technologies to make our courses memorable fun and effective. Bespoke Courses – Our on-site courses are designed with the specific risks of your business in mind. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people.

This 4 hour course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. Our course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will: Be able to manage an unresponsive casualty who is breathing normally. Be able to manage an unresponsive casualty who is not breathing normally. Know how to safely use an automated external defibrillator. Be able to safely use an automated external defibrillator. Who should attend? This qualification is for people who have a specific interest or responsibility at work, or in voluntary and community activities, in being able to provide BLS when dealing with an emergency situation which may involve using an AED. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment for this course is continuous. Successful students will receive an Immerse Training Certificate, which is valid for one year. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). The Level 2 Award in Basic Life Support and Safe Use of an automated External Defibrillator is also recommended as an annual refresher for student who have successfully completed the QA Level 3 Award in First Aid at Work (QCF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

This course is designed to provide delegates that need to use abrasive wheels with an in-depth understanding of the requirements of the law, associated regulations and safe working practices when using abrasive wheels. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

Overview The International English Language Testing System (IELTS) measures the language proficiency of people who want to study or work where English is used as a language of communication. We offer both group and private IELTS preparation courses. Online Trainer led IELTS Coaching. Our method Throughout the course students work on all four modules; listening, reading, writing, and speaking. We also help our students with the grammar and vocabulary knowledge they need to achieve their band score. We believe that the best way to learn exam English is to relate it to real life. Our trainer will show you how your IELTS skills can be used in every day situations and will help to achieve higher bands and fulfil the requirement of the universities and colleges.

This course is aimed at anyone who has to undertake manual handling duties as part of their work routine, and will give the delegates a basic understanding of the correct manual handling techniques when moving, handling and lifting of loads. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

This course is aimed at anybody who may accidentally encounter asbestos containing materials as part of their job role within maintenance, building and demolition industries. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

HOW DANCING CAN IMPROVE YOUR MENTAL AND PHYSICAL HEALTH Move your body to your favourite tunes – it’s the ultimate feel-good exercise and has some surprising effects on both the body and mind Music and dance have been fundamental parts of the human experience for thousands of years. No matter what your favourite tune may be, music can have a huge effect on your wellbeing – Charles Darwin even thought that our ability to make and understand rhythmic beats worked as an early form of communication. Whether or not we still share messages through music, we all know that it can change our mood and studies have shown that we share a natural sense of rhythm (no matter how much you might protest). Dance is therefore a natural outlet, and one which can do a lot to make us feel good. Club Azucar offers corporate dance packages for the workplace in order for your organisation (Companies, Institutions & Schools) not only function at its best, but to be happy and healthy in life. These are the expected benefits for the individual employee which have been also confirmed by the participants: Physical Health: Salsa/Zumba or any Latin Dance Classes improves mobility, coordination / motor skills and fitness level.while being a low-impact exercise which includes people of all ages, abilities and fitness levels Mental Health: Dancing requires full concentration so for one hour away from their desk ,participants will experience reduced stress levels, , feel refreshed and more alert and able to concentrate better following the lesson Music in combination with physical exercise has an uplifting effect through the release of endorphins and dopamine in the body & brain Learning a new skill is proven to train your brain, contribute to prevention of dementia and give the confidence to face new tasks and challenges in other areas of work and life The patience and encouragement of the teachers has furthered this new confidence and sense of achievement and contributed to participants’ belief in themselves and their ability to take themselves out of their “comfort zones” and take on new challenges Getting to know each other in a social rather than work context and learning a new skill together, dancing and laughing together, gives participants a sense of belonging and furthers team buildingDo you want more proof? Get involved and hire us!!! Booking Terms & Conditions 1. The above prices are only for Greater London  2. Fees are non refundable 3. Courses are subject to availability from both parties  4. Train, plane. petrol, or any sort of transport fares are to be refunded.  5. Cancellation must be before 24 hours every class