Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
*** Use coupon WELCOME 10 to get 10% off *** 9-in-1 Operations Management Level 3 Bundle The success of any organisation depends on effective operations management. Because every business produces products, services, or both, it has an operations function. The functions that develop, plan, direct, and enhance every activity that transforms resources into goods or services in manufacturing and service firms are covered by the operations management training program. This Operations Management course covers all the most recent subjects to keep you current on the operations management job market. In addition, this course will improve your abilities by covering everything from fundamental to advanced Operations Management topics. As a result, you'll be more effective at Operations Management work once you've finished our Operations Management program. This Operations Management was developed by experts with the future-focused worker in mind and considered how the modern workplace is constantly changing. After enrolling in our Operations Management training course, you can email trained instructors using our support program with any queries you may have. Enrol real quick in the package if you want a bright future in operations management. This Operations Management Bundle Contains 09 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Operations Management Course 02: Quality Assurance (QA) Manager Course 03: Import/Export Processing Course 04: Material Management Course 05: Content Management Strategy Course 06: Social Media Manager Course 07: Sales and Marketing Coordinator Course 08: Diploma in Meeting Management Course 09: Conflict Management Training Learning Outcome After completing the course, you will gain an in-depth understanding of the following: Learn about operations Management and the Organization Understand Product and Service Management Be able to manage operations and Supply Chain Management Learn about Inventory Management Know how to Schedule Management of Quality in Operations Understand the facility's Planning and Management Why Prefer This Operations Management Bundle? All-in-one package of 09 premium courses' Operations Management bundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. *** Course Curriculum *** Our Operations Management bundle courses consist of the following learning modules: Course 01: Diploma in Operations Management Module 01: Introduction Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills CPD 95 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wishes to improve their professional abilities, prepare for a new job, or upskill in preparation for promotion should take the Operations Management Training course. Requirements You will not need any prior background or expertise. Career path The following employment prospects are available to you if you enrol in this Operations Management bundle: Operations Manager Business Operations Analyst Program Manager Business Process Manager Production Manager Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you an avid horse lover looking to take your passion to the next level? Then this Horse Care course is for you. In this course, you'll learn everything you need to know about the proper care and maintenance of horses, from feeding and grooming to healthcare and training. Our expert instructors have years of experience working with horses and will share their knowledge and skills with you. You'll start by learning about the different types of feed and hay that are appropriate for horses, as well as how to properly measure and dispense them. You'll also learn about the importance of regular grooming, including how to properly brush and clean a horse. Next, you'll delve into the world of horse healthcare, including how to recognise signs of illness and injury and what to do in case of an emergency. You'll also learn about preventative care to keep your horse healthy and happy. In addition, we will also cover the importance of proper training and exercise for horses and how to work safely with horses. By the end of the course, you will have a solid understanding of how to care for a horse and be equipped with the skills you need to keep your horse healthy and happy for years to come. So take advantage of this opportunity to level up your love for horses. Sign up for our Horse Care course today! Learning Outcome: Learn about equine behaviour and psychology. Recognise and respond to the behaviours and actions of foals and ponies Discover how equines deal with their social environment. Handle some common behavioural issues by taking appropriate precautions as you learn about their causes. Why Prefer This Horse Care Course? Opportunity to earn a certificate accredited by CPDQS after completing this Horse Care course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Our course is designed for both beginner and experienced horse owners and handlers. Whether you're looking to improve your own horse care skills or start a career working with horses, this course will give you the knowledge and confidence you need to succeed. In addition, the course will provide the knowledge and skills to help you understand the needs of horses and how to meet those needs effectively. *** Course Curriculum *** Here is the curriculum breakdown of the Horse Care course: Module 01: Environment Module 02: Diet Module 03: The Healthy Horse Module 04: Nursing the Sick Horse Module 05: Zoonotic and Notifiable Diseases Module 06: Health and Safety Assessment Process Once you have completed all the modules in the Horse Care course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Horse Care course is designed for a wide range of individuals who are interested in learning about the proper care and maintenance of horses. This includes: Horse owners or those who plan to own a horse in the future Horse handlers or equine enthusiasts who want to improve their skills and knowledge Individuals who are looking to start a career working with horses, such as a stable hand or equine therapist Equestrian competitors or riders who want to better understand the needs of their horses Veterinarians, vet techs, or other animal health professionals who wish to expand their knowledge of equine care In short, the course is suitable for anyone who wants to learn more about how to care for horses in a professional, safe and responsible way. The course will provide the knowledge and skills to help you understand the needs of horses and how to meet those needs effectively. Career path Equine Manager Stable Manager Horse Trainer Equestrian Coach Equine Nutritionist Equine Groomer Horse Breeder/Manager Equine Facility Manager Equine Reproduction Manager Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
A career in career development coaching is a relatively new phenomenon in the United Kingdom. However, with the increasing competition in the job market, people are more willing nowadays to invest in hiring career coaches. So, if you are thinking of developing your career coaching skills or maybe initiating a career in this profession, our course can be your guiding light. As a career coach, your job will be to assist other people in building their skills and capabilities required to improve their job-searching skills. You are also supposed to help your clients in other aspects of career development, such as resume building, and improving their interviewing skills as well as their negotiating skills. This job will necessitate you to be up to date with the latest hiring practices and information to be able to help your clients effectively. Therefore, our course in Career Development Coach can ensure that your skills and knowledge as a career coach are updated. You can also benefit from this course if you are entirely new to this profession and trying to find a starting point. This course can be the kickstart to begin your career as a career development coach. Learning Outcomes of the Course: Understand the basics of career coaching Learn about various coaching and mentoring models Know about the essential Uk employment law Acquire the fundamental qualities of a coach Gain professional knowledge about coach/client relationship Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Our Career Development Coach course contains twelve separate modules. Each module is designed in a thorough and comprehensive manner to ensure your clear understanding of the topics discussed. ****Course Curriculum**** Here is the curriculum breakdown of Career Development Coach course: ***Career Development Coach*** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Aspects of Coaching and Mentoring Ethical Module 04: Coaching and Mentoring Models Module 05: Introduction to Personal Development Coach Module 06: Development of Personality Module 07: Essential UK Employment Law Module 08: Fundamental Qualities of a Coach Module 09: Motivation and Mindset Module 10: The Coach/Client Relationship Module 11: Setting Up as a Coach Module 12: Effective Communication Skills Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Career Development Coach course. This course is designed for: Anyone interested in developing their skills Anyone already in the relevant profession Anyone wanting to enter the relevant profession Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Career Development Coach course allows you to study at your own speed and grow a quality skillset. Career path A certificate in Career Development Coach course can open up various exciting career opportunities, such as: Careers Adviser Life Coach Career Coach The average salary for a Career Adviser can be £21,000- £35,000 per annum for anyone residing in the United Kingdom.
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Since it has changed the way designers execute their jobs across various sectors, CAD software is significant. By adopting CAD, designers may enhance the quality of their designs, boost their design-creation productivity, and enhance collaboration with other designers. It implies a higher value of your CV. So, do you want to go for it? This Diploma in CAD Online Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development & career progression more accessible than ever! In this CAD course, you will get a complete introduction to CAD design. You will learn about 2D, and 3D shapes, geometry, modelling, assemblies, extrusion, and rotation. In addition, we will discuss blending operations, civil drawings, AutoCAD, T-Flex CAD, and many other important topics. In the UK, Computer-Aided Design has already taken the position of manual drawing, which is utilised by engineers, architects, and construction managers. It helps users create 2D or 3D drawings. Using CAD, the design process may be improved, adjusted, and enhanced. As a result, there is now a huge need for CAD knowledge. You are just one step away from developing your skill set based on CAD. Learn everything about it through our comprehensive course and reap the benefits later in your career. Hope to see you inside! Upon successful completion of this CAD course, you will be able to, Discover the designer career in the United Kingdom. Explore the basics of Computer Aided Design design. Improve your knowledge of AutoCAD programming. Learn about 2D and 3D shapes. Learn the fundamentals of geometry and modelling. Determine how to work with grids and regular polygons Become more knowledgeable about extrusion and rotations. Recognise the value of blending operations. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction Module 02: Designer Career in the United Kingdom Module 03: Basics for CAD Design - Part 1 Module 04: Basics for CAD Design - Part 2 Module 05: 2D Shape Module 06: 3D Shape Module 07: Geometry and Modelling Module 08: Assemblies Module 09: Extrusion and Rotations Module 10: Blending Operations Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in CAD Online Training at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Computer Aided Design course is for: Anyone who wants to learn about Computer Aided Design. Professionals who wish to brush up on their skills. Aspiring Civil Engineers and Architects Requirements You will not need any prior background or expertise to enrol in this course. Career path This course is uniquely designed and beneficial for the following careers as well. CAD Technician Revit CAD Technician MEP Revit These professions typically earn between £35,000 and £45,000 per year in the UK. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in CAD Online Training at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in CAD Online Training at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Being a trained and certified therapist or SEN teaching assistant can increase your exposure within your organisation and credibility with patients, students, and their parents, among other things. Our SEN - Special Educational Needs Teaching Assistant Diploma is now more comprehensive than ever, and it is appropriate for anyone interested in working in this field or simply learning more about SEN education. Special Educational Needs (SEN) capability assists children who might need additional assistance with their education due to a learning, behavioural or physical disability or another issue. It refers to the additional educational support that a student may require if they have a disability or learning difficulty. The main goal of our SEN - Special Educational Needs Teaching Assistant Diploma is to assist you in making a difference in the lives of special needs children and their families. With the right knowledge and skills, you can contribute to the development of an inclusive and supportive learning environment in which everyone can bloom. Learn how to provide exceptional support to children and infants while also gaining a thorough understanding of child development and growth in just a short time span! So why wait any longer? Enrol Now! Learning outcome Upon successful completion of this SEN - Special Educational Needs Teaching Assistant Diploma, you will be able To learn the ins and outs of SEN ( Special Educational Needs) Teaching To familiarise with the Statutory and Regulatory Context for SEN To understand how SEN and disabilities affect pupils' participation and learning Equipped with the strategies for improving the performance of the pupils with SEN To draw up inclusive whole-school policies and procedures for SEN Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum of SEN - Special Educational Needs Teaching Assistant Diploma *** Here is the curriculum breakdown of the SEN - Special Educational Needs Teaching Assistant Diploma course: Module 1: Special Needs Education Teacher Module 2: Statutory and Regulatory Context for SEN Module 3: Principles and Practice of Leadership in Different Contexts Module 4: How SEN and Disabilities Affect Pupils' Participation and Learning Module 5: Strategies for Improving the Performance of the Pupils with SEN Module 6: Whole-School Planning and Organisation Module 7: Assessment Module 8: Teamwork for SEN: Roles and Functions Module 9: Planning for Individual Students with SEN Module 10: Teaching and Learning in the Inclusive School Assessment Process Once you have completed all the modules in the SEN - Special Educational Needs Teaching Assistant Diploma course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this SEN - Special Educational Needs Teaching Assistant Diploma course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Everyone can benefit from being able to communicate better with people who have special educational needs People considering a career as a SEN teaching assistant Anyone who has a desire to work in the health and/or education field Anyone considering a career in the field of child psychology Everyone who works with or volunteers with children People who work with adults with special needs Family and friends who know someone with learning or speech difficulties so they understand the best ways to communicate with them Requirements You will not need any prior background or expertise to enrol in this course. Career path SEN - Special Educational Needs Teaching Assistant Diploma could potentially benefit several roles but would particularly enhance careers as a- Teaching Assistant Classroom Assistant SEN Teachers SEN Teaching Assistant Teacher Social care worker Child psychiatrist or therapist Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
To develop your career as a business analyst, learn the fundamentals of business analysis in the field, and you'll have a better chance of success. This Diploma in Business Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Business analysis is the process of understanding a company's operations, performance, and objectives to identify improvement areas. It involves researching and analysing the company's internal and external environment, processes, and strategies. Business analysts use various techniques to identify problems and develop solutions to improve organisational performance. Business analysis is essential to any organisation's success, as it helps ensure that the company is operating efficiently and effectively. Therefore, whether you're an aspiring business analyst or a new employee, let this business analysis course be the first step in a successful and rewarding career. Learning Outcomes: Learn what a Business Analyst is, what they do, and how they do it Know how to properly initiate a project by creating a business case that aligns with the business objectives Understand the key concepts in Business Analysis Discover how to kick-start your career as a Business Analyst Recognise How to gather, group, prioritise and validate requirements Find out job opportunities as a BA and learn how much a BA earns Why Prefer This Business Analysis Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing the Business Analysis course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Course Curriculum Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis & Product Scope Module 05: Project Management Module 06: Business Development & Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash & Credit Module 11: Managing Risk & Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation & Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business analysts, such as fresh college graduates and those wishing to shift careers, New business analysts wishing to develop their abilities Administrative, managerial, and project-leading positions are examples of other occupations that carry out a business analysis. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Business analysis course will help you enhance your knowledge and explore opportunities in the following positions: Business Analyst Business Adviser Business Development Manager Depending on your profession, you may receive anything from £22000 to £50000 per year in the UK. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Business Analysis at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Business Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Find out the skills and knowledge of the project manager. This useful course on Project Manager explains how to manage a project successfully and makes the road to mastering project management easier. Enrol now, then! You will learn both project management and global project management in this Project Manager course. Various ideas, including the project life cycle, quality management, human resource management, and conflict management, will be covered. You will identify planning tools and comprehend effective planning and scheduling techniques. Additionally, you will learn how to plan meetings and conferences and how to carry out, maintain, control, and finish a project. This Diploma in Project Manager Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! You will get the opportunity to study from professionals in the field and swiftly acquire the specialised information and abilities required to launch your career in the area. This Project Manager course, together with additional education and training, can assist you in realising your goals and laying the groundwork for a fulfilling career. Learning outcome After completion of this Project Manager course, you will: Get a basic understanding of project management. Learn about global project management Discover the project life cycle. Acquire knowledge about quality management, human resource management, and conflict management Learn how to organise and schedule things effectively. Possess meeting and conference planning skills. Determine your planning resources. Understand how to carry out, keep up, manage, and finish the project. So enrol in this Project Manager course right now to take advantage of the chance to obtain the crucial information you require. Why Prefer This Project Manager Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Project Manager course: Module 01: Introduction to Project Management Module 02:Global Project Management Module 03: Project Life Cycle Module 04: Quality Management Module 05: Effective Planning & Scheduling Module 06: Human Resource Management Module 07: Communication Skills Module 08:Organising Meetings and Conferences Module 09: Conflict Management Module 10: Planning Tools Module 11: Executing the Project Module 12: Maintaining and Controlling the Project Module 13: Closing Out Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Project Manager Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone may enrol in this course. Project managers want to improve their abilities and increase the frequency of successful projects. People involved in projects who want to learn more about how projects operate Young professionals and recent graduates who are considering careers in project management Anyone who wishes to improve their knowledge and abilities in project management Requirements No prior background or expertise is required. Career path After completing this Project Manager course, you may search for a number of work prospects in the related field with additional education, training, and experience. Project manager IT project manager Business project manager Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Project Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Project Manager Training, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Every manager knows that one of the most important aspects of the role is to ensure that your team is working together in a way that facilitates maximum productivity. When a group feels motivated and has shared values and goals to work towards, great work can be accomplished. If you are a manager, supervisor or group leader, who wishes to gain a better understanding of the steps to effective team building, then this course is for you. Through this Team Building course, you will learn about the importance and benefits of teamwork, teaching you everything you need to know to foster a positive and productive working environment. This Team Building course also covers the steps to overcoming obstacles in teamwork such as conflict management, equipping you with the tools to motivate employees, provide constructive feedback and implement shared organisational goals. Key Topics to Be Covered by Team Building Course: The benefits of teamwork and the importance of fostering teamwork Teambuilding strategies and techniques for managers and leaders How to use games and activities in teambuilding Managing conflict and conflict resolution strategies How to foster a positive and productive working environment Tips for motivating employees and providing feedback Teambuilding skills every manager should have Mastering goal setting and introducing shared values The Team Building course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Team Building course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Team Building course. This Team Building training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Team Building course today and gear up for excellence! Start your learning journey straight away with this diploma and take a step toward a brighter future! Skills You Will Gain by This Diploma Team-building Business communication Goal-setting Motivation Leadership and management Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Here is the curriculum breakdown of the Team Building course: Module 01: What Are the Benefits? Better Communication and Conflict Resolution Effectiveness Motivation Camaraderie Module 02: Types Activities Games Activities Education Social Gatherings Module 03: Games Games for Introductions Games to Build Camaraderie Games for Problem-Solving Games to Stimulate Interaction Module 04: More Team Building Games Games to Build Trust Games to Motivate Games to Build Communication Games for Conflict Resolution Module 05: Activities Activities to Build Camaraderie Activities for Idea Sharing Activities to Build Trust Activities to Stimulate Interaction Module 06: More Team Building Activities Activities to Motivate Activities to Improve Working Together Activities to Build Communication Activities for Conflict Resolution Module 07: Social Gatherings Singing/Karaoke Dinner/Potlucks Physical Activities Meetings Module 08: Common Mistake Allowing Cliques to Develop Not Delegating Tasks Rewarding in Private/Criticizing in Public Disjointed Plans of Grandeur Module 09: Formatting a Plan Define the Goal Consult Team Members Research and Create Structure Keep It Fun Module 10: Evaluate Was the Goal Met? Was the Team Building Cohesive? What Did the Team Think of the Team Building? How Can the Team Building Be Improved for Next Time? Assessment Process Once you have completed the modules in the Team Building Diploma , your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career path This course is a must for managers and leaders looking to develop the essential skills to lead groups more effectively. It particularly applies to those in the following professions:
24 Hours Left! Enrol Now in this Functional Skills Course! Are you looking to improve your current abilities or make a career move? Our unique Functional Skills Level 2 (Maths and English) course might help you get there! Expand your expertise with high-quality training - study Functional Skills Level 2 (Maths and English) and get an expertly designed, great-value training experience. This Certificate in Functional Skills Maths at QLS Level 2 & Certificate in Functional Skills English at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points)to make your skill development & career progression more accessible than ever! This Functional Skills Level 2 (Maths and English) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Functional Skills Course Master essential calculations like integers, fractions, decimals, and percentages. Solve real-world problems by applying maths to everyday situations. Interpret data and analyse information confidently. Write clear and grammatically correct English. Understand sentence construction and usage. Improve writing accuracy with this functional skills course. Why Prefer This Functional Skills Level 2 (Maths and English) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS. Get a free Student ID Card! (£10 postal charges will be applicable for international delivery) Learn Functional Skills from anywhere in the world The Functional Skills is affordable and simple to understand The Functional Skills is an entirely online, interactive lesson with voiceover audio Lifetime access to the Functional Skills course materials The Functional Skills comes with 24/7 tutor support Start your learning journey straightaway! This course's curriculum has been designed by Functional Skills experts with years of Functional Skills experience behind them. The Functional Skills course is extremely dynamic and well-paced to help you understand Functional Skills with ease. You'll discover how to master the Functional Skills skill while exploring relevant and essential topics. *** Course Curriculum *** These are the two main focus of this Functional Skills course: Certificate in Functional Skills Maths at QLS Level 2 Certificate in Functional Skills English at QLS Level 2 Assessment Process After completing the course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing theexam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills (Maths and English) course. Please Note: This is not a regulated course. To get qualified, you may choose: Functional Skills Qualification in Maths at Level 1 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 IGCSE Maths GCSE A-Level Maths Students A-level Mathematics A-Level Maths Requirements You will not need any prior background or expertise to enrol in this Functional Skills course. Career path Customer Service Retail Assistant Receptionist Sales Assistant Certificates Certificate Accredited by CPD QS Digital certificate - £10 Functional Skills Level 2 (Maths and English) Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Functional Skills Maths at QLS Level 2 & Certificate in Functional Skills English at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Functional Skills Level 2 (Maths and English) course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)