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22705 Improv courses

Takeaway Kitchen Business Fundamentals

5.0(2)

By Online Training Academy

Are you passionate about food and dreaming of starting your own takeaway kitchen business? Our comprehensive course, Takeaway Kitchen Business Fundamentals, is designed to equip you with the knowledge and skills to turn your culinary dreams into a thriving reality. Dive into the essentials of running a successful takeaway kitchen, from initial setup to creating an exceptional customer experience. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Takeaway Kitchen Business Fundamentals" course provides a comprehensive guide to starting and running a successful takeaway business. Learners will begin by understanding the basics of launching their own takeaway, including essential steps and considerations. They'll explore the importance of having an online presence and learn how to create an effective online ordering system to attract more customers. The course covers how to restructure management for better efficiency and productivity. Students will gain knowledge about the legal requirements necessary for operating a takeaway business and how to comply with health and safety regulations, especially concerning infectious diseases. Additionally, the course offers strategies to enhance the overall customer experience, ensuring repeat business and positive reviews. By the end of this course, learners will have the skills and knowledge needed to establish and manage a successful takeaway kitchen. Course Curriculum Module 01: Introduction to the course Module 02: Starting a Takeaway Business Module 03: Going Online Module 04: Creating an Online Ordering System Module 05: Restructuring Management Module 06: Legal Requirements Module 07: Complying with Infectious Disease Awareness Guidance Module 08: Enhancing Takeaway Experience Learning Outcomes: Understand the basics of starting a takeaway kitchen business. Learn how to take your takeaway business online. Develop an effective online ordering system for your takeaway. Gain insights into restructuring management for better efficiency. Understand legal requirements for running a takeaway business. Learn to comply with infectious disease awareness guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring takeaway business owners. Current takeaway managers looking to improve operations. Entrepreneurs interested in the food industry. Small business owners wanting to expand services online. Individuals seeking to understand takeaway business management. Career path Takeaway Business Owner Online Ordering System Manager Takeaway Kitchen Manager Food Industry Entrepreneur Small Business Consultant Food Safety Compliance Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Takeaway Kitchen Business Fundamentals
Delivered Online On Demand2 minutes
£12

Interpersonal Skills Development

5.0(2)

By Online Training Academy

Are you ready to take your professional journey to the next level? Look no further than our Interpersonal Skills Development course, designed to equip you with the essential tools needed to thrive in today's dynamic workplace environment. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will develop essential interpersonal skills to excel in various aspects of life and work. They will start by understanding what soft skills are and why they matter. Communication skills will be honed to express ideas effectively and build strong relationships. Time management techniques will help learners become more efficient and productive. They'll discover the power of teamwork and learn how to collaborate effectively with others. Self-confidence will be nurtured, empowering learners to own their abilities and contribute confidently. Problem-solving strategies will be explored to tackle challenges efficiently. Networking skills will be developed to expand professional connections and opportunities. Learners will understand the importance of attitude and work ethic in achieving success. Finally, adaptability and flexibility will be emphasized, equipping learners with the resilience to thrive in dynamic environments. Course Curriculum Module 01: Introduction to Soft Skills Module 02: What are Soft Skills Module 03: Communication Module 04: Time Management Module 05: Teamwork Module 06: Self-Confidence (Owning It) Module 07: Problem-Solving Module 08: Networking Module 09: Attitude and Work Ethic Module 10: Adaptability/Flexibility Learning Outcomes: Master effective communication techniques for diverse interpersonal interactions. Enhance time management skills to boost productivity and efficiency. Cultivate teamwork abilities, fostering collaboration and synergy within teams. Develop unwavering self-confidence to exude assertiveness and credibility. Hone problem-solving prowess to tackle challenges with creativity and resilience. Expand networking capabilities to forge valuable professional connections and opportunities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance their professional communication abilities. Students aiming to improve time management and organisational skills. Team members striving to strengthen collaboration and teamwork dynamics. Professionals aspiring to boost self-confidence and assertiveness in their roles. Individuals looking to sharpen problem-solving skills for career advancement. Career path Human Resources Assistant Customer Service Representative Sales Executive Project Coordinator Marketing Assistant Administrative Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Interpersonal Skills Development
Delivered Online On Demand48 minutes
£12

Introduction to Public Health

5.0(2)

By Online Training Academy

Explore the foundational concepts of public health and its crucial role in promoting community well-being with our comprehensive course, "Introduction to Public Health." Whether you're new to the field or seeking to deepen your understanding, this course equips you with essential knowledge and skills. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Introduction to Public Health" course, learners will explore essential aspects of public health. They will gain an understanding of how public health protects and improves the health of communities. The course covers principles and policies that guide public health efforts, including disease control and epidemiology, which helps in tracking and understanding diseases. Learners will also delve into topics like maternal and child health, examining how health practices impact childbirth and early life. Environmental factors affecting public health will be explored, highlighting how surroundings can influence well-being. Additionally, the course addresses ethical considerations in public health, emphasizing the importance of making ethical decisions in health policies and practices. Overall, students will gain a comprehensive view of public health, equipping them with knowledge to contribute effectively to community health initiatives. Course Curriculum Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Health System and Policy Module 04: Disease Control Module 05: Understanding Epidemiology Module 06: Understanding Measures of Disease Frequency Module 07: Maternity and Childbirth Module 08: Environment and Public Health Module 09: Public Health and Ethics Learning Outcomes Understand key principles of public health and its significance globally. Analyze health systems and policies influencing public health strategies. Identify methods for disease control and prevention in public health. Explain epidemiological concepts and their application in public health. Evaluate measures of disease frequency used in public health research. Discuss ethical considerations in public health practice and policymaking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking foundational knowledge in public health. Students pursuing studies in healthcare-related disciplines. Individuals interested in understanding community health and wellbeing. Government officials involved in health policy development. Anyone curious about the impact of environment on public health. Career path Public Health Analyst Health Policy Advisor Epidemiology Research Assistant Environmental Health Officer Maternal and Child Health Specialist Public Health Ethics Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Public Health
Delivered Online On Demand1 hour 54 minutes
£12

Introduction to Public Health

5.0(2)

By Online Training Academy

Explore the foundational concepts of public health and its crucial role in promoting community well-being with our comprehensive course, "Introduction to Public Health." Whether you're new to the field or seeking to deepen your understanding, this course equips you with essential knowledge and skills. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Introduction to Public Health" course, learners will explore essential aspects of public health. They will gain an understanding of how public health protects and improves the health of communities. The course covers principles and policies that guide public health efforts, including disease control and epidemiology, which helps in tracking and understanding diseases. Learners will also delve into topics like maternal and child health, examining how health practices impact childbirth and early life. Environmental factors affecting public health will be explored, highlighting how surroundings can influence well-being. Additionally, the course addresses ethical considerations in public health, emphasizing the importance of making ethical decisions in health policies and practices. Overall, students will gain a comprehensive view of public health, equipping them with knowledge to contribute effectively to community health initiatives. Course Curriculum Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Health System and Policy Module 04: Disease Control Module 05: Understanding Epidemiology Module 06: Understanding Measures of Disease Frequency Module 07: Maternity and Childbirth Module 08: Environment and Public Health Module 09: Public Health and Ethics Learning Outcomes Understand key principles of public health and its significance globally. Analyze health systems and policies influencing public health strategies. Identify methods for disease control and prevention in public health. Explain epidemiological concepts and their application in public health. Evaluate measures of disease frequency used in public health research. Discuss ethical considerations in public health practice and policymaking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking foundational knowledge in public health. Students pursuing studies in healthcare-related disciplines. Individuals interested in understanding community health and wellbeing. Government officials involved in health policy development. Anyone curious about the impact of environment on public health. Career path Public Health Analyst Health Policy Advisor Epidemiology Research Assistant Environmental Health Officer Maternal and Child Health Specialist Public Health Ethics Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Public Health
Delivered Online On Demand1 hour 54 minutes
£12

Waiter Training: Be a Better Waiter

5.0(2)

By Online Training Academy

Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Waiter Training: Be a Better Waiter
Delivered Online On Demand1 hour 6 minutes
£12

Call Center Training and Operations Course

5.0(2)

By Training Express

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Call Center Training and Operations Course
Delivered Online On Demand1 hour
£12

Understanding Okinawa and Mediterranean Diets

5.0(2)

By Online Training Academy

Unlock the secrets of longevity and vitality with our comprehensive course on the Okinawa and Mediterranean diets. Delve into the rich culinary traditions and health philosophies that have captivated researchers and health enthusiasts worldwide. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the course "Understanding Okinawa and Mediterranean Diets," learners will explore two distinct dietary traditions known for promoting health and longevity. They will discover the principles behind the Mediterranean Diet, learning about its various foods, nutritional benefits, and how to incorporate it into daily life. This includes understanding its role in weight management and its potential health advantages. Additionally, students will delve into the Okinawa Diet, gaining insights into its unique foods and historical context. They will explore why this diet, originating from the Okinawa region in Japan, is associated with longevity and good health. By the end of the course, learners will have a comprehensive understanding of these dietary patterns, their nutritional values, and practical tips for adopting elements of both diets into their own lifestyles for improved well-being. Course Curriculum Module 01: Introduction to the Mediterranean Diet Module 02: Foods of the Mediterranean Diet Module 03: Health Benefits of a Mediterranean Diet Module 04: Nutritional Values of a Mediterranean Diet Module 05: Nutritional Details Module 06: Preparing a Mediterranean Diet Module 07: Losing Weight with a Mediterranean Diet Module 08: Introduction to Okinawa Diet Module 09: Foods of the Okinawa Diet Module 10: History of the Okinawa Diet Learning Outcomes: Understand key aspects of the Mediterranean and Okinawa diets. Identify specific foods integral to the Mediterranean and Okinawa diets. Analyze the health benefits associated with these dietary patterns. Evaluate the nutritional values and details of both diets. Demonstrate the ability to prepare meals following Mediterranean guidelines. Discuss strategies for weight management using the Mediterranean diet. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in exploring diverse dietary traditions. Health-conscious learners seeking evidence-based nutrition insights. Culinary enthusiasts looking to expand their repertoire of recipes. Fitness enthusiasts aiming to integrate healthy eating habits. Anyone curious about the cultural and health aspects of diets. Career path Dietician Nutritionist Health Coach Culinary Instructor Wellness Consultant Food Blogger Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Understanding Okinawa and Mediterranean Diets
Delivered Online On Demand1 hour 54 minutes
£12

Emotional Intelligence Online Training

5.0(2)

By Online Training Academy

Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Emotional Intelligence Online Training
Delivered Online On Demand42 minutes
£12

Introduction to Port management

5.0(2)

By Online Training Academy

Unlock the gateway to maritime logistics with our comprehensive "Introduction to Port Management" course. Designed for aspiring port managers and maritime professionals, this course equips you with essential knowledge and skills to thrive in the dynamic world of port operations. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Introduction to Port Management" course, learners will explore the operational complexities of ports and gain insights into effective management practices. They will understand the fundamental aspects of port operations, including the types of equipment used and the handling of various cargoes and ships. The course emphasizes planning and performance management within ports, ensuring efficiency and effectiveness. Learners will also delve into critical issues such as safety, security, and environmental protection, learning how these factors impact port operations and sustainability. Additionally, the course covers legal frameworks relevant to ports and examines the evolving technologies in ship design that influence port infrastructure and operations. Overall, students will develop a comprehensive understanding of port management, preparing them to address challenges and contribute to the growth and development of ports worldwide. Course Curriculum Module 01: Introduction to Port Module 02: Introduction to Port Management Module 03: Port Equipment Module 04: Cargoes and Ships Module 05: Port Management Planning & Performance Module 06: Port Management Safety & Security Module 07: Legal Aspects of Port Module 08: Environmental Risks & Protection Module 09: Impact of Changing Ship Technology on Ports Module 10: Growth & Development of Port Learning Outcomes: Understand the fundamental aspects of ports and their functions. Explain the principles and challenges of port management effectively. Identify various types of port equipment and their operational roles. Analyze different types of cargoes handled in ports and ship characteristics. Evaluate port management strategies for planning and performance improvement. Discuss the importance of safety, security, legal, and environmental considerations in ports. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Port management professionals seeking foundational knowledge. Maritime industry professionals aiming to enhance their expertise. Students pursuing careers in logistics and supply chain management. Government officials involved in port regulation and development. Environmentalists interested in port sustainability practices. Career path Port Operations Manager Port Safety Officer Maritime Logistics Coordinator Environmental Compliance Specialist Port Security Manager Cargo Handling Supervisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Port management
Delivered Online On Demand2 hours 30 minutes
£12

Project Management Professional Diploma

5.0(2)

By Online Training Academy

Become a certified leader in project management with our comprehensive diploma course. Whether you're new to project management or seeking to advance your career, this program equips you with essential skills and knowledge through ten meticulously crafted modules: Key Features: CPD Certified Developed by Specialist Lifetime Access In this Project Management Professional Diploma course, learners will gain comprehensive skills to effectively manage projects from start to finish. They will learn how to initiate projects with clear goals and objectives, ensuring they align with organizational strategies. Planning phases will teach them to develop detailed schedules, allocate resources efficiently, and mitigate risks effectively. They will understand various planning tools and techniques to streamline project workflows and enhance productivity. During project execution, learners will acquire the ability to lead teams, monitor progress, and make adjustments to ensure project goals are met on time and within budget. The course emphasizes maintaining project momentum through effective control measures and continuous evaluation. Key concepts in project management, such as stakeholder management and quality assurance, will be explored to ensure projects meet stakeholder expectations and deliver high-quality outcomes. Finally, learners will master the art of project closure, ensuring smooth transitions and capturing lessons learned for future improvement. Course Curriculum Module 01: Initiation (I) Module 02: Initiation (II) Module 03: Planning (I) Module 04: Planning (II) Module 05: Planning Tools Module 06: Executing the Project Module 07: Maintaining and Controlling the Project Module 08: Key Concepts (I) Module 09: Key Concepts (II) Module 10: Closing Out Learning Outcomes Identify project stakeholders and define project scope during initiation stages. Outline project objectives and create a project charter for approval. Develop comprehensive project plans encompassing tasks, resources, and timelines. Utilize project management tools to schedule tasks and allocate resources efficiently. Execute project plans, monitor progress, and implement necessary adjustments. Conduct project reviews, assess outcomes, and facilitate project closure procedures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Project managers seeking advanced project management skills. Professionals transitioning into project management roles. Individuals preparing for Project Management Professional (PMP) certification. Team leaders involved in project planning and execution. Graduates aiming to enter project management fields. Career path Project Manager Programme Coordinator Operations Manager Business Analyst Quality Assurance Manager Construction Project Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Project Management Professional Diploma
Delivered Online On Demand48 minutes
£12