Creating the proper foundation for high performance teams is becoming ever more important in corporate environments where collaboration is increasingly seen as the solution to superior output. This Building High Performance Teams is constructed to help those who are responsible for managing and improving the performance of a team, within any size of the company. In this course, you will create a strategy to turn a workgroup into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. You will learn how to enable a team to take ownership of its own success and shift leadership roles as the team assumes greater responsibility. You will explore best practices in leading teams, assess case studies, and examine functional conflict with this Building High Performance Teams course. On completion of the course, you will be ready to apply what you learn to your own organization. This course is designed to empower Managers and Team Leaders to create and manage outstanding teams. What Will I Learn? Define what a high performing team looks like Form a team Manage a team Grow a team Requirements Basic Computer Skills Who is the target audience? Beginners looking to turn any team into a powerful, high performing unit. Introduction Introduction FREE 00:01:00 Building High Performance Teams How do Teams Become High Performing? 00:04:00 Team Forming 00:03:00 Team Storming 00:06:00 Team Norming 00:04:00 Team Dysfunction vs Effectiveness 00:05:00 Team Performing 00:04:00 Google Team Performance 00:04:00 Team Adjourning 00:02:00 Conclusion Course Recap 00:01:00 Course Certification
New Manager : New Manager Course Are you prepared to learn about all the newest subjects in order to stay up-to-date with changes in the employment market? Our new manager course can assist you in becoming a better match for the new manager job path you have selected. The goal of this new manager course is to provide aspiring leaders with the fundamental management abilities they need. This new manager course includes performance management, team development, and effective communication. Moreover, our new manager course teaches leadership styles, conflict resolution, and how to create a productive work atmosphere. Additionally, this new manager course explains how to overcome obstacles in their new responsibilities and promote team success. Enrol in our new manager course for a thorough foundation for new managers to build confidence, decision-making skills, and strategic thinking via interactive seminars and hands-on activities! Learning outcomes of new manager course This new manager course provides information on: The responsibilities of a new manager and a brief overview of project management. Also, this new manager course explains human resource management. Leadership and management skills will be developed by this new manager course. Our new manager course teaches how to improve yourself as a team leader. Operations management, office management, and office administration are all parts of this new manager course. After completing this new manager course, you will be an expert in business management. Special Offers of this New Manager : New Manager Course This New Manager : New Manager Course includes a FREE PDF Certificate. Lifetime access to this New Manager : New Manager Course Instant access to this New Manager : New Manager Course Get FREE Tutor Support to this New Manager : New Manager Course New Manager : New Manager Course Ready to step into leadership? Our New Manager: New Manager course is designed to equip aspiring leaders with the essential management skills they need. This New Manager: New Manager course covers performance management, team development, and effective communication. You'll also learn various leadership styles, conflict resolution strategies, and how to foster a productive work environment. Plus, our New Manager: New Manager course offers guidance on overcoming challenges in your new role and driving team success. Enroll in our New Manager: New Manager course today and take the first step toward becoming an effective and inspiring leader! Who is this course for? New Manager : New Manager Course Anyone looking to advance their career, train for a new position, or upskill in preparation for a promotion can take our new manager course. Requirements New Manager : New Manager Course To enrol in this New Manager : New Manager Course, students must fulfil the following requirements. To join in our New Manager : New Manager Course, you must have a strong command of the English language. To successfully complete our New Manager : New Manager Course, you must be vivacious and self driven. To complete our New Manager : New Manager Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this New Manager : New Manager Course. Career path New Manager : New Manager Course This new manager course might assist you in landing the industry position of your dreams.
Get ready for an exceptional online learning experience with the Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Accounting and finance package has something for everyone. As part of the Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero package, you will receive complimentary PDF certificates for all courses in Accounting and finance bundle at no extra cost. Equip yourself with the Accounting and finance bundle to confidently navigate your career path or personal development journey. Enrol our Accounting and finance bundle today and start your career growth! This Accounting and finance Bundle Comprises the Following CPD Accredited Courses: Payroll Management Course Sage 50 Payroll Complete Course Sage 50 Accounts Xero Accounting and Bookkeeping Management Accounting - Costing & Budgeting UK Employment Law HR Management Training Recruitment Consultant Diploma Virtual Interviewing for HR Understanding the UK Pension System Tax Accounting Diploma Understanding the UK Pension System Financial Management QuickBooks Online Bookkeeping Diploma Microsoft Excel Complete Course 2019 Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Accounting and finance Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Accounting and finance Bundle. Build a strong knowledge base in your chosen course via the Accounting and finance Bundle. Benefit from the flexibility and convenience of online learning. With the Accounting and finance package, validate your learning with a CPD certificate. Each course in Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero, a rich anthology of 15 diverse courses. Each course in the Accounting and finance bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero bundle offers you the flexibility and convenience to learn at your own pace. Make the Accounting and finance package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sage Payroll, Accounting and Finance, Tax Accounting, Bookkeeping, Xero bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero course. Career path Unleash your potential with the Sage Payroll, Accounting and finance, Tax Accounting, Bookkeeping, Xero bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Accounting and finance bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Management Skills: New Manager course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Management Skills: New Manager course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Management Skills: New Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Management Skills: New Manager course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Management Skills: New Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Management Skills: New Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Course Introduction 00:03:00 Course Aims 00:03:00 A Summary of the 21 Strategies 00:07:00 Section 02: The 21 Strategies for Success as a New Manager Strategy 1. Get the Lie of the Land 00:10:00 Strategy 2. Create a Vision 00:06:00 Strategy 3. Know Your Area of Responsibility 00:07:00 Strategy 4. Determine if Delivery Is Happening 00:11:00 Strategy 5. Create Allies & Keep Them 00:08:00 Strategy 6. Get a Mentor 00:07:00 Strategy 7. Know What Your Customers Want & Give It to Them 00:06:00 Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit 00:07:00 Strategy 9. Define the A-List Priorities 00:06:00 Strategy 10. Live For the Team 00:11:00 Strategy 11. Don't Make Silly Mistakes 00:06:00 Strategy 12. Get Onside With the Boss 00:09:00 Strategy 13. Be an Agent for Change 00:09:00 Strategy 14. Focus, Focus, Focus! 00:06:00 Strategy 15. Understand the Culture 00:06:00 Strategy 16. Don't Let Method Undermine Objective 00:05:00 Strategy 17. Put Goals in Place 00:07:00 Strategy 18. Know the Plan, Hit the Plan 00:13:00 Strategy 19. Instil Behavioural Change 00:10:00 Strategy 20. Deliver. Plain and Simple 00:11:00 Strategy 21. Celebrate the Wins 00:12:00 Bonus Module: Strategy 22. Maintain Team Cohesion While Apart 00:15:00 Section 03: The 6 Key Leadership Principle Introduction to the 6 Principles of Great Managers 00:02:00 Principle 1. They Bridge Knowledge Gaps 00:03:00 Principle 2. They Give Clear Direction 00:02:00 Principle 3. They Prioritise Effectively 00:02:00 Principle 4. They Set the Team Up For Success 00:04:00 Principle 5. They Establish Themselves Strategically 00:06:00 Principle 6. They Build Great Networks 00:05:00 Downloadable Resource: Real-World Application Exercise Book 00:55:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
ILM Level 7 Certificate in Leadership & Management – 10 day Accredited training course delivered in Nottingham This is a prestigious qualification aimed at current and aspiring senior managers who wish to extend their skills and knowledge to make effective strategic plans to meet or exceed the expectations of various stakeholders and partners within the organisation. The level 7 is at a Post Graduate level, which requires participants to invest in their own personal brand, to create organisation and personal impact through high level engagement, influencing, innovation and critical thinking. The learning will be underpinned by practical and applied research and the application of theoretical frameworks at the leading edge of management and leadership practice. It will be a requirement of the course that delegates identify, research, analyse and create a plan for an improvement at a strategic level within their organisation.
Duration 5 Days 30 CPD hours This course is intended for Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects. Overview Upon successful completion of this course, students will be able to: Identify the fundamentals of project management. Perform the pre-project setup. Initiate a project. Plan project strategies. Develop project schedules. Plan project staffing, communication, and quality. Plan project risk management. Plan project costs. Plan project procurements. Plan for change management and transitions. Manage project execution. Manage project procurement. Control project performance. Monitor and control the triple constraints. Monitor project risks and procurements. Perform the project closure processes. In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project. 1 - Exploring Project Management Fundamentals Examine the Basics of Project Management Describe the Project Life Cycle Examine Organizational Influences on Project Management 2 - Performing the Pre-Project Setup Create a Project Concept Definition Statement Examine Project Selection Determine Strategic and Operational Relevance Perform Project Feasibility Determine Technical Requirements 3 - Initiating a Project Prepare a Project Statement of Work Create a Project Charter Identify Project Stakeholders 4 - Planning Project Strategy Identify Elements of the Project Management Plan and Subsidiary Plans Determine Stakeholder Needs Create a Scope Statement Develop a Work Breakdown Structure 5 - Developing the Project Schedule Create an Activity List Create a Project Schedule Network Diagram Identify Resources Estimate Time Develop a Project Schedule Identify the Critical Path Optimize the Project Schedule Create a Schedule Baseline 6 - Planning Human Resources, Communication, and Quality Create a Human Resource Plan Create a Communications Management Plan Create a Quality Management Plan 7 - Planning Project Risk Management Examine a Risk Management Plan Identify Project Risks and Triggers Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Develop a Risk Response Plan 8 - Planning Project Costs Estimate Project Costs Estimate the Cost Baseline Reconcile Funding and Costs 9 - Planning Project Procurements Plan Project Procurements Prepare a Procurement Statement of Work Prepare a Procurement Document 10 - Planning for Change Management and Transitions Develop an Integrated Change Control System Develop a Transition Plan 11 - Managing Project Execution Direct Project Execution Execute a Quality Assurance Plan Assemble a Project Team Develop a Project Team Manage a Project Team Distribute Project Information Manage Stakeholder Relationships and Expectations 12 - Managing Project Procurement Obtain Responses from Sellers Determine Project Sellers 13 - Control Project Performance Monitor and Control Project Work Manage Project Changes Report on Project Performance 14 - Monitor and Control the Triple Constraints Control Project Scope Control Project Schedule Control Project Costs Manage Project Quality 15 - Monitoring Project Risks and Procurements Control Project Risks Managing Vendors and Procurements 16 - Performing the Project Closure Processes Deliver the Final Product Close Project Procurements Conduct a Closeout Meeting Close a Project Additional course details: Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Boost your leadership skills with our Team Management course, focusing on team building, effective communication, and creating high-performance teams to enhance motivation and drive management success.
Duration 4 Days 24 CPD hours This course is intended for The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls. Learn how to protect information in your Microsoft 365 deployment. This course focuses on data lifecycle management and information protection and compliance within your organization. The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400). Prerequisites Foundational knowledge of Microsoft security and compliance technologies. Basic knowledge of information protection concepts. Understanding of cloud computing concepts. Understanding of Microsoft 365 products and services. 1 - Introduction to information protection and data lifecycle management in Microsoft Purview Know your data Protect your data Prevent data loss Govern your data 2 - Classify data for protection and governance Data classification overview Classify data using sensitive information types Classify data using trainable classifiers Review sensitive information and label usage Explore labeled and sensitive content Understand activities related to your data 3 - Create and manage sensitive information types Compare built-in versus custom sensitive information types Create and manage custom sensitive information types Describe custom sensitive information types with exact data match Implement document fingerprinting Create keyword dictionary 4 - Understand Microsoft 365 encryption Learn how Microsoft 365 data is encrypted at rest Understand service encryption in Microsoft Purview Explore customer key management using Customer Key Learn how data is encrypted in-transit 5 - Deploy Microsoft Purview Message Encryption Implement Microsoft Purview Message Encryption Implement Microsoft Purview Advanced Message Encryption Use Microsoft Purview Message Encryption templates in mail flow rules 6 - Protect information in Microsoft Purview Information protection overview Configure sensitivity labels Configure sensitivity label policies Configure auto-labeling policies Manage, monitor, and remediate information protection 7 - Apply and manage sensitivity labels Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites Plan on-premises labeling Configure on-premises labeling for the Unified Labeling Scanner Apply protections and restrictions to email and files Monitor label performance using label analytics 8 - Prevent data loss in Microsoft Purview Data loss prevention overview Identify content to protect Define policy settings for your DLP policy Test and create your DLP policy Prepare Endpoint DLP Manage DLP alerts in the Microsoft Purview compliance portal View data loss prevention reports Implement the Microsoft Purview Extension 9 - Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform Configure data loss prevention policies for Power Platform Integrate data loss prevention in Microsoft Defender for Cloud Apps Configure policies in Microsoft Defender for Cloud Apps Manage data loss prevention violations in Microsoft Defender for Cloud Apps 10 - Manage data loss prevention policies and reports in Microsoft 365 Configure data loss prevention for policy precedence Implement data loss prevention policies in test mode Explain data loss prevention reporting capabilities Manage permissions for data loss prevention reports Manage and respond to data loss prevention policy violations 11 - Manage the data lifecycle in Microsoft Purview Data Lifecycle Management overview Configure retention policies Configure retention labels Configure manual retention label policies Configure auto-apply retention label policies Import data for Data Lifecycle Management Manage, monitor, and remediate Data Lifecycle Management 12 - Manage data retention in Microsoft 365 workloads Explain retention in Exchange Online Explain retention in SharePoint Online and OneDrive Explain retention in Microsoft Yammer Activate archive mailboxes in Microsoft Exchange Apply mailbox holds in Microsoft Exchange Recover content in Microsoft Exchange 13 - Manage records in Microsoft Purview Records management overview Import a file plan Configure retention labels Configure event driven retention Manage, monitor, and remediate records 14 - Explore compliance in Microsoft 365 Plan for security and compliance in Microsoft 365 Plan your beginning compliance tasks in Microsoft Purview Manage your compliance requirements with Compliance Manager Examine the Compliance Manager dashboard Analyze the Microsoft Compliance score 15 - Search for content in the Microsoft Purview compliance portal Explore Microsoft Purview eDiscovery solutions Create a content search View the search results and statistics Export the search results and search report Configure search permissions filtering Search for and delete email messages 16 - Manage Microsoft Purview eDiscovery (Standard) Explore Microsoft Purview eDiscovery solutions Implement Microsoft Purview eDiscovery (Standard) Create eDiscovery holds Search for content in a case Export content from a case Close, reopen, and delete a case 17 - Manage Microsoft Purview eDiscovery (Premium) Explore Microsoft Purview eDiscovery (Premium) Implement Microsoft Purview eDiscovery (Premium) Create and manage an eDiscovery (Premium) case Manage custodians and non-custodial data sources Analyze case content 18 - Manage Microsoft Purview Audit (Standard) Explore Microsoft Purview Audit solutions Implement Microsoft Purview Audit (Standard) Search the audit log Export, configure, and view audit log records Use audit log searching to investigate common support issues 19 - Prepare Microsoft Purview Communication Compliance Plan for communication compliance Identify and resolve communication compliance workflow Case study--Configure an offensive language policy Investigate and remediate communication compliance alerts 20 - Manage insider risk in Microsoft Purview Insider risk management overview Create and manage insider risk policies Investigate insider risk alerts Take action on insider risk alerts through cases Manage insider risk management forensic evidence Create insider risk management notice templates 21 - Implement Microsoft Purview Information Barriers Explore Microsoft Purview Information Barriers Configure information barriers in Microsoft Purview Examine information barriers in Microsoft Teams Examine information barriers in OneDrive Examine information barriers in SharePoint 22 - Manage regulatory and privacy requirements with Microsoft Priva Create and manage risk management policies Investigate and remediate risk management alerts Create rights requests Manage data estimate and retrieval for rights requests Review data from rights requests Get reports from rights requests 23 - Implement privileged access management Case study--Implementing privileged access management 24 - Manage Customer Lockbox Manage Customer Lockbox requests
Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.
Business Relationship Management Professional (BRMP)® Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaptation in IT. The Business Relationship Management Professional (BRMP) training and certification program provides a foundational understanding of business relationship management (BRM) for individuals at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. In other words, this course provides the 'why' and the 'what' - 'why' business relationship management is important to your organization and 'what' a BRM capability does to add value to your organization. This interactive course, with discussions, partnering activities, and periodic knowledge checks, will provide you with the opportunity to apply learning to your unique organizational situations, creating solutions that you can use immediately upon returning to your workplace. This practical knowledge will allow you to demonstrate immediate value in your role, as well as prepare you for the BRMP Certification exam. What You Will Learn This course provides a foundational understanding of Business Relationship Management. Upon completion of the BRMP® course, participant will be able to demonstrate their understanding: Explain what business relationship management is and the value it provides to an organization Articulate the need for an organization to move beyond traditional goals of profit and products to encompass those that are appropriate for a relationship-centered organization Describe the importance of integrating business relationship management into every element of their organization Define the importance of educating their organization that a mature BRM capability will evolve culture, build partnerships, drive value, and satisfy purpose Apply business relationship management to their organization's triple bottom line of people, purpose, and planet Explain the basic knowledge, skills, and mindsets of the business relationship management role Clarify the core business relationship management approaches, tools, and templates used to achieve results Illustrate the value and impact the BRM capability has on an organization by completing a draft of the BRM Capability Workbook BRM Introduction - The Bigger Picture Why BRM = why now? Relationship-centered organization Theory of 'relationshipism' Triple bottom line BRM defined Activity domains BRM challenges BRM Capability BRM capability framework Organizational purpose and strategy Now-to-new Evolve culture Build partnerships Drive value Satisfy purpose Limitless growth and improvement BRM Capability - Evolve culture Evolve culture framework Purposeful narrative Desired behaviors Influential relationships Personal growth BRM Capability - Build partnerships Build partnerships framework BRM role competency model Relationship maturity and quality Partnering mindsets Relationship discovery Relationship nurturing BRM Capability - Drive value What is value? Types of value Sources of value Drive value framework BRM role competency model Value discovery Value realization Value results BRM Capability - Satisfy purpose Satisfy purpose framework BRM role competency model Through the BRM capability Through the triple bottom line Social value BRM Capability - Wrap-up Evolve culture capability framework Build partnerships capability framework Drive value capability framework Satisfy purpose capability framework BRM Role Our purpose and what we believe Role clarity Single point of focus BRM Code of Ethics BRM Role Competency Model BRM mindset Scope of BRM role BRM role with organizational factors BRM Team Our purpose and what we believe BRM team definition BRM team purpose, mission, and vision Assessing the value of a BRM team Organizing a BRM team Leading a BRM team Transition management Coaching BRMs Closing - BRM Key Learnings Key learnings from each module Closing - BRMP Course Wrap-Up What to do in the next 30/60/90/365 days Digital badge After passing the exam Recap learning objectives Review learning objectives Review expectations Course feedback