65354 Courses

A practical approach to Data Governance, giving you the information you need to design and implement successfully a Data Governance Framework that is right for your organisation.

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

10 Soft Skills You Need 1 Day Training in Caernarfon

Public Speaking 1 Day Training in Caernarfon

Practical Sales Skills 1 Day Workshop in Caernarfon

Customer Service Essentials 1 Day Training in Caernarfon

TQUK Level 3 Award in First Aid at Work (RQF) – FAW (3-Day Course) About the Course This comprehensive, regulated three-day First Aid at Work (FAW) course is designed for individuals who are designated workplace first aiders under the Health and Safety (First Aid) Regulations 1981. It equips learners with the essential skills, confidence, and knowledge to handle a wide range of first aid situations in the workplace. Who Should Attend? This course is ideal for anyone appointed as a first aider in medium to high-risk workplaces such as construction sites, factories, warehouses, large offices, or schools. It is also suitable for those seeking a thorough understanding of first aid procedures. Course Content Includes: Role and responsibilities of a first aider Assessing incidents and casualty management CPR and safe use of an AED Unconscious casualties and recovery position Seizures, choking, and bleeding Shock and anaphylaxis Burns, fractures, sprains, and strains Head and spinal injuries Chest injuries, eye injuries, and poisoning Minor injuries and illness assessment Incident reporting and infection control Assessment & Certification Assessment is ongoing through practical demonstrations, questions, and activities. Successful learners will receive the TQUK Level 3 Award in First Aid at Work (RQF), valid for three years. Course Duration 3 days (18 guided learning hours) Typically delivered over three consecutive days. Entry Requirements Learners must be at least 16 years old. No previous first aid experience is required, but learners should be physically able to carry out the procedures detailed in the course. Why Choose Us? Experienced, fully qualified instructors Engaging, hands-on training with real-life scenarios Fully accredited and regulated qualification Suitable for meeting HSE compliance requirements Book Your Place Today Spaces are limited to ensure quality instruction and ample practice time for each learner. Book now to secure your place!

English language book club to use and improve your English. Qualified and experienced British English teacher.

Learn how to make your own jewellery using silver clay in this half day beginner class in Edinburgh City Centre

English language book club to use and improve your English. Qualified and experienced British English teacher.