Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Certificate in British Cleaning Course Online The Certificate in British Cleaning Course is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This Certificate in British Cleaning Course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. Courses are included in this Certificate in British Cleaning Course Main Course: Level 5 British Cleaning Certificate GIFT COURSES Course 01: Level 2 Fire Safety Course 02: Health and Safety in the Workplace Course 03: Level 2 Health & Care Certificate in British Cleaning Course Course Curriculum of Certificate in British Cleaning Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Certificate in British Cleaning Course After completing each module of the Certificate in British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Certificate in British Cleaning Course After completing the MCQ/Assignment assessment for this Certificate in British Cleaning Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Certificate in British Cleaning Course This Certificate in British Cleaning Course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Certificate in British Cleaning Course There are no specific requirements for the Certificate in British Cleaning Course because it does not require any advanced knowledge or skills. Career path Certificate in British Cleaning Course Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Hotel Management skills? If yes, then you have come to the right place. Our comprehensive course on Hotel Management will assist you in producing the best possible outcome by mastering the Hotel Management skills. The Hotel Management course is for those who want to be successful. In the Hotel Management course, you will learn the essential knowledge needed to become well versed in Hotel Management. Our Hotel Management course starts with the basics of Hotel Management and gradually progresses towards advanced topics. Therefore, each lesson of this Hotel Management course is intuitive and easy to understand. Why would you choose the Hotel Management course from Compliance Central: Lifetime access to Hotel Management course materials Full tutor support is available from Monday to Friday with the Hotel Management course Learn Hotel Management skills at your own pace from the comfort of your home Gain a complete understanding of Hotel Management course Accessible, informative Hotel Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Hotel Management bundle Study Hotel Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Hotel Management course Curriculum Breakdown of the Hotel Management Course Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hotel Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hotel Management. It is also great for professionals who are already working in Hotel Management and want to get promoted at work. Requirements To enrol in this Hotel Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Hotel Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Hotel Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more confident and relaxed when speaking in front of an audience. Overview Upon successful completion of this course, students will become more confident and relaxed in front of an audience which will translate into a successful speaking event. In this course, students will learn some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Delivering Your Speech (I) Starting Off on the Right Foot Using Visual Aids Checking the Volume of Your Voice Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Questions and Answers Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Hospitality & Catering Now! The Hospitality & Catering industries make use of fundamental to advanced-level abilities to help you find your way and progress in your career. As a result, you can improve your professional abilities and fundamental knowledge to the degree of expertise required for your work. Additionally, this Hospitality & Catering course will give your resume more credibility and make you stand out to potential employers. Throughout the curriculum, you will study customer service, hotel management, and catering management. HACCP training will also be made available. You will discover in this program how to recognise differences among cultures and collaborate with ease. Some basic rules of food hygiene are also covered. Along with this Hospitality & Catering course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 1: Level 3 Hospitality Management Course Course 2: Catering Management Course 3: Event Planning Course 4: Hospitality and Catering - Food Safety Level 3 Course 5: Concierge Course 6: Customer Relationship Management Course 7: HACCP Training Course 8: Food Allergen Awareness Course 9: Working Effectively Across Cultures Course 10: Personal Hygiene Course 11: Time Management Training Learning Outcomes of Hospitality & Catering Bundle Introduction to hospitality management Explore the topics of catering management and the event planning process. Get familiar with HACCP training and personal hygiene. Discover the aspects of food allergen awareness. Learn how to work effectively across cultures. Benefits you'll get choosing Apex Learning for this Hospitality & Catering: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the Hospitality Management course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the Hospitality & Catering course from your computer, tablet or mobile device CPD accredited Hospitality & Catering bundle - improves the chance of gaining professional skills Curriculum of the Hospitality & Catering Bundle Course 1: Level 3 Hospitality Management Course Introduction An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology How will I get my Certificate? After successfully completing the Hospitality & Catering course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality & Catering bundle. Requirements Our Hospitality & Catering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Complete the Hospitality & Catering course to increase the value of your CV and open yourself to multiple job sectors. Such as, Hotel manager Catering sales manager Banquet server Event manager. Hotel general manager. Sommelier. Food service director. These jobs, on average, pay between £22,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Hospitality Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Follow your dreams by enrolling on the Hotel Management and Marketing course today and develop the experience, skills and knowledge you need to enhance your professional development. Hotel Management and Marketing will help you arm yourself with the qualities you need to work towards your dream job. Study the Hotel Management and Marketing training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Hotel Management and Marketing course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Hotel Management and Marketing course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Hotel Management and Marketing course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Hotel Management and Marketing course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Hotel Management and Marketing course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Hotel Management and Marketing course. The Hotel Management and Marketing course is designed by industry experts and is tailored to help you learn new skills with ease. The Hotel Management and Marketing is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Hotel Management and Marketing when it suits you. Access the Hotel Management and Marketing course modules from any internet-enabled device, including computers, tablets, and smartphones. The Hotel Management and Marketing course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Hotel Management and Marketing now and start learning instantly! What You Get Out Of Studying Hotel Management and Marketing With Janets: Receive a digital Certificate upon successful completion of the Hotel Management and Marketing course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Hotel Management and Marketing training course is delivered through Janets' online learning platform. Access the Hotel Management and Marketing content from any internet-enabled device whenever or wherever you want to. The Hotel Management and Marketing course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Hotel Management and Marketing course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hotel Management and Marketing course. After successfully passing the Hotel Management and Marketing course exam, you will be able to apply for a CPD-accredited certificate as proof of your Hotel Management and Marketing qualification. Certification All students who successfully complete the Hotel Management and Marketing course can instantly download their digital certificate. You can also purchase a hard copy of the Hotel Management and Marketing course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Hotel Management and Marketing is ideal for those who already work in this sector or are an aspiring professional. This Hotel Management and Marketing course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Hotel Management and Marketing is open to all students and has no formal entry requirements. To study the Hotel Management and Marketing course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Hotel Management and Marketing is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Hotel Management and Marketing and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Hotel Management and Marketing Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Mock Exam Mock Exam - Hotel Management and Marketing 00:20:00 Final Exam Final Exam- Hotel Management and Marketing 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Duration 1 Days 6 CPD hours This course is intended for In this course, students will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to use their time more effectively. Overview Upon successful completion of this course, students will take ownership of their time management in order to achieve their goals and lead a more productive life. In this course, students will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to use their time more effectively. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Setting SMART Goals The Three P's The SMART Way Prioritizing Your Goals Evaluating and Adapting The Power of Routines What is a Routine? Personal Routines Professional Routines Six Easy Ways to Simplify Your Life Scheduling Yourself The Simple Secret of Successful Time Management Developing a Tracking System Scheduling Appointments Scheduling Tasks Keeping Yourself on Top of Tasks The One-Minute Rule The Five-Minute Rule What To Do When You Feel Like You're Sinking Tackling New Tasks and Projects Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! Using Project Management Techniques The Triple Constraint Creating the Schedule Using a RACI Chart Creating a Workspace Setting Up the Physical Layout Ergonomics 101 Using Your Computer Efficiently Organizing Files and Folders Organizing Paper Files Organizing Electronic Files Scheduling Archive and Clean-Up Managing E-Mail Using E-mail Time Wisely Taking Action! Making the Most of Your E-mail Program Taking Time Back from Handheld Devices Tackling Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Hotel Management : Hotel Management This comprehensive Diploma in Hotel Management Course course has been designed to provide you with a thorough understanding of the hospitality industry and equip you with the skills needed to manage and operate a successful hotel. This Diploma in Hotel Management course will help you to learn about the different departments of hotel management, including reception, housekeeping, hiring and training in hotel management, catering system, marketing and advertising, and hospitality quality assurance systems. With this Diploma in Hotel Management course you will also gain an understanding of revenue management, customer service, and the importance of maintaining a positive reputation. At the end of the Diploma in Hotel Management course, you will have the knowledge and skills needed to succeed in a variety of roles within the hospitality industry, from hotel management to event planning to tourism and travel. Enroll in this Diploma in Hotel Management course now and start your journey towards a rewarding career in Hotel Management! Special Offers of this Hotel Management Course This Hotel Management Course includes a FREE PDF Certificate. Lifetime access to this Hotel Management Course Instant access to this Hotel Management Course Get FREE Tutor Support from Monday to Friday in this Hotel Management Course Free Courses including Hotel Management Course 01: Hotel Management Course 02: Hospitality Management Course 03: Customer Service [ Note: Free PDF certificate will provide as soon as completing the Hotel Management: Hotel Management course ] Hotel Management: Hotel Management Industry Experts Designed this Hotel Management: Hotel Management course into 11 detailed modules. Assessment Method of Diploma in Hotel Management After completing each module of the Hotel Management: Diploma in Hotel Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Hotel Management After completing the MCQ/Assignment assessment for this Hotel Management: Diploma in Hotel Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Hotel Management The online Diploma in hotel management course is intended for students who want to pursue professions in hotel management. A Diploma in hotel management course is particularly beneficial for learners who currently have a position in the hotel business and wish to advance their career in hotel management : hotel management. This Hotel Management Course is suitable for students, recent grads, and job seekers. The Hotel Management course is also appropriate for anybody interested in hotel management : hotel management, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements Hotel Management Students who intend to enrol in this Hotel Management : Hotel Management Course must meet the following requirements: hotel management: Good command of the English language hotel management: Must be vivacious and self-driven hotel management: Basic computer knowledge hotel management: A minimum of 16 years of age is required Career path Hotel Management : Hotel Management
Explore endless possibilities and achieve tangible results with our wide range of online courses, prepared to suit every interest and skill level. Each course is thoughtfully designed for flexibility and useful application, ensuring you can learn and grow at your own pace from anywhere and transform your talents to accomplish your goals. Whether you're advancing your career, pursuing a passion, or seeking new opportunities, our courses will assist you in reaching your goals. Join us today and take the next step in your personal and professional journey with confidence and convenience. Start shaping your future now. Benefits you'll get choosing Apex Learning for this Hotel Management: One payment but lifetime access to 11 CPD courses Certificates and student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Hotel Management Advanced Certification Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Hotel Management Curriculum An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry Hotel Management: The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in the Hospitality Industry Marketing in Travel and Tourism Business Customer Satisfaction E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) Please Note: The delivery charge inside the U.K. is £3.99, and international students have to pay £9.99. CPD 45 CPD hours/points Accredited by CPD Quality Standards Who is this course for? No experience or previous qualifications are required for enrolment in this course, which is available to students of all academic backgrounds. Requirements Our course is fully compatible with PCs, Macs, Laptops, Tablets, and Smartphones. It has been designed to be fully compatible with tablets and smartphones, so you can access it on Wi-Fi, 3G, or 4G. There is no time limit for completing this course; it can be studied at your own pace. Certificates Certificate of completion Digital certificate - Included