249 Hospitals courses delivered Online

This Dignity & Safeguarding - Level 2 course is designed for individuals who work or intend to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes. This Dignity & Safeguarding - Level 2 qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding as applied to adult health social care. Through this Dignity & Safeguarding - Level 2 course, learners will understand the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Learning Outcomes After completing this Dignity & Safeguarding - Level 2 course, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice. Gain a solid understanding of the Duty of Care in Adult Health and Social Care. Gain a thorough understanding of dilemmas encountered in adult health and social care. Understand the issues of public concern in adult health and social care. Why Choose Dignity & Safeguarding - Level 2 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dignity & Safeguarding - Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Courses are included in this Dignity & Safeguarding - Level 2 Course Course 01: Dignity & Safeguarding - Level 2 Course 02: Level 2 Health & Care Course 03: Level 5 Mental Health Care - MCA and DOLS ***Other Benefits of Dignity & Safeguarding - Level 2 Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Dignity & Safeguarding - Level 2*** Detailed course curriculum of the Dignity & Safeguarding - Level 2 Course: Module 1: Understand Safeguarding in Adult Health and Social Care Module 2: Principles of Dignity in Adult Health and Social Care Practice Module 3: Understand Duty of Care in Adult Health and Social Care Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care ------------------------- Assessment Method After completing each module of the Dignity & Safeguarding - Level 2, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Dignity & Safeguarding - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Dignity & Safeguarding - Level 2 This Dignity & Safeguarding - Level 2 course is ideal for those who work with or intend to work with vulnerable adults in the health and social care sectors. Requirements Dignity & Safeguarding - Level 2 There are no specific requirements for this Dignity & Safeguarding - Level 2 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Dignity & Safeguarding - Level 2 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Medical Receptionist: Medical Receptionist Course Online A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist: Medical Receptionist Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist: Medical Receptionist Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist: Medical Receptionist Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Receptionist: Medical Receptionist Course This Medical Receptionist: Medical Receptionist Course includes a FREE PDF Certificate. Lifetime access to this Medical Receptionist: Medical Receptionist Course Instant access to this Medical Receptionist: Medical Receptionist Course Get FREE Tutor Support from Monday to Friday in this Medical Receptionist: Medical Receptionist Course Courses are included in this Medical Receptionist: Medical Receptionist Course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Dealing With Difficult People Course 03: Level 5 Diploma in Medical & Clinical Administration Others Included of Medical Receptionist: Medical Receptionist Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online Industry Experts Designed this Medical Receptionist: Medical Receptionist Course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist and Secretary Course: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method of Medical Receptionist Course After completing each module of the Medical Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Receptionist Course After completing the MCQ/Assignment assessment for this Medical Receptionist: Medical Receptionist Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist: Medical Receptionist Course Online Students who intend to enrol in this Medical Receptionist: Medical Receptionist Course must meet the following requirements: Medical Receptionist: Good command of the English language. Medical Receptionist: Must be vivacious and self-driven Medical Receptionist: Basic computer knowledge. Medical Receptionist: A minimum of 16 years of age is required Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

This Dignity and Safeguarding - Level 2 course is designed for individuals who work or intend to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes. This Dignity and Safeguarding - Level 2 qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding as applied to adult health social care. Through this Dignity and Safeguarding - Level 2 course, learners will understand the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Learning Outcomes After completing this Dignity and Safeguarding - Level 2 course, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice. Gain a solid understanding of the Duty of Care in Adult Health and Social Care. Gain a thorough understanding of dilemmas encountered in adult health and social care. Understand the issues of public concern in adult health and social care. Why Choose Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dignity and Safeguarding - Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Dignity and Safeguarding - Level 2 course. ***Courses are included in this Dignity and Safeguarding - Level 2 Course Course 01: Dignity and Safeguarding - Level 2 Course 02: Level 2 Health & Care Course 03: Level 5 Mental Health Care - MCA and DOLS ***Other Benefits of Dignity and Safeguarding - Level 2 Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Dignity and Safeguarding - Level 2*** Detailed course curriculum of the Dignity and Safeguarding - Level 2 Course: Module 1: Understand Safeguarding in Adult Health and Social Care Module 2: Principles of Dignity in Adult Health and Social Care Practice Module 3: Understand Duty of Care in Adult Health and Social Care Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care ------------------------- Assessment Method After completing each module of the Dignity and Safeguarding - Level 2, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Dignity and Safeguarding - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Dignity and Safeguarding - Level 2 This Dignity and Safeguarding - Level 2 course is ideal for those who work with or intend to work with vulnerable adults in the health and social care sectors. Requirements Dignity and Safeguarding - Level 2 There are no specific requirements for this Dignity and Safeguarding - Level 2 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Dignity and Safeguarding - Level 2 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

The 'Urine Catheterisation Training' course provides comprehensive guidance on urinary catheterisation procedures, covering the urinary system, patient care, and protocols for both female and male catheterisation. Participants will develop the knowledge and skills required to perform safe and effective catheterisation, ensuring patient comfort and well-being. Learning Outcomes: Understand the importance of urinary catheterisation in medical care. Gain knowledge of the urinary system's anatomy and function. Provide patients with comprehensive guidance and preparation for catheterisation. Equip nursing and care staff with essential protocols for catheterisation procedures. Learn the correct protocol and techniques for female catheterisation. Master the protocol and techniques for male catheterisation. Acquire proficiency in handling catheters and catheter bags to ensure hygiene and patient comfort. Demonstrate the ability to address common issues and complications related to catheterisation. Why buy this Urine Catheterisation Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Urine Catheterisation Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Urine Catheterisation Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Registered nurses and nursing students seeking to enhance their clinical skills. Healthcare assistants and support staff involved in patient care. Medical professionals working in hospitals, clinics, and care facilities. Individuals pursuing a career in healthcare and patient support. Prerequisites This Urine Catheterisation Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Registered Nurse - Median salary of £25,000 - £40,000 per year. Healthcare Assistant - Median salary of £15,000 - £25,000 per year. Clinical Nurse Specialist - Median salary of £30,000 - £45,000 per year. Nursing Unit Manager - Median salary of £35,000 - £50,000 per year. Nurse Educator - Median salary of £30,000 - £45,000 per year. Course Curriculum Module 01: Introduction to Urinary Catheterisation Introduction to Urinary Catheterisation 00:18:00 Module 02: The Urinary System The Urinary System 00:13:00 Module 03: Patients' Guide for Catheterisation Patients' Guide for Catheterisation 00:31:00 Module 04: Guidance for Nursing and Care Staff Guidance for Nursing and Care Staff 00:26:00 Module 05: Protocol for Female Catheterisation Protocol for Female Catheterisation 00:06:00 Module 06: Protocol for Male Catheterisation Protocol for Male Catheterisation 00:07:00 Module 07: Protocol for Handling Catheter & Catheter Bags Protocol for Handling Catheter & Catheter Bags 00:10:00 Assignment Assignment - Urine Catheterisation Training Course 00:00:00

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***Empower Yourself: A Comprehensive Guide to End of Life Care and Planning*** According to a recent Age UK report, nearly a third of people in the UK die in hospitals, even though most would prefer to be at home. End of Life Care and Planning empowers you to navigate this important aspect of life, ensuring your wishes are met and supporting those you love during a difficult time. This course provides a comprehensive exploration of End of Life Care and Planning, equipping you with the knowledge and confidence to make informed decisions. Learning Outcomes By the end of this End of Life Care and Planning course, you will be able to: Define End of Life Care and Planning and its core principles. Identify the different services available for End of Life Care and Planning. Comprehend the importance of Advance Care Planning and create an effective plan. Articulate the goals of End of Life Care and ensure they are aligned with your wishes. Explore the specific considerations for End of Life Care related to physical and neurological illnesses. Recognize the importance of quality care at the end of life and advocate for yourself or loved ones. End of Life Care and Planning delves into a range of crucial topics. You'll gain a strong understanding of the services available to support you and your loved ones during this sensitive time. The course emphasizes the significance of Advance Care Planning, empowering you to make your wishes known and ensure they are respected. We'll explore the goals of End of Life Care, focusing on ensuring these goals are met and reflect your values. End of Life Care and Planning also addresses the specific considerations for those facing physical and neurological illnesses. Finally, the course highlights the importance of quality care and communication at the end of life. This course equips you with the knowledge and confidence to navigate End of Life Care and Planning, promoting peace of mind for yourself and your family. Course Curriculum of End of Life Care and Planning Includes: Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Care Module 08: Communication During the End of Life Care Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care After Death Module 12: Further Support, Training, and Development Module 13: Legal Aspects CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This End of Life Care and Planning course is ideal for: Individuals who want to take charge of their End of Life Care and Planning. Those who care for loved ones nearing the end of life. Healthcare professionals seeking to enhance their understanding of End of Life Care. Social workers, counselors, and spiritual caregivers who support individuals facing end-of-life issues. Anyone interested in gaining a deeper understanding of death, dying, and End of Life Care. Requirements There are no prerequisites for this End of Life Care and Planning course. All learners with an interest in End of Life Care and Planning are welcome. Career path Upon completion of the End of Life Care and Planning course, you will be able to: Palliative care specialist Hospice care worker Bereavement counselor Social worker End-of-life doula Funeral director Policy and advocacy roles in End of Life Care and Planning This End of Life Care and Planning course is a valuable first step towards a fulfilling career in this important field. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This Food Safety and Catering course is designed for catering managers and supervisors to help them understand their essential day-to-day responsibilities, including how to implement the basics of a HACCP food safety management system. The Food Safety and Catering course covers food hygiene practices and legal responsibilities, as well as additional information on the controls that can be implemented to ensure that the food handling process is as safe and hygienic as possible. The course includes 17 intensive training modules to provide learners with up-to-date information on complying with food safety laws. By the end of this Food Safety and Catering course, you will be fully aware of all UK food safety regulations, as well as how to improve and maintain an excellent food safety management system. You will also be aware of every type of food bacteria and how to prevent them from causing food poisoning. Learning Outcomes After completing this Food Safety and Catering course, the learner will be able to: Understand the importance of good food hygiene. Understand the principles of personal hygiene and how to maintain appropriate standards. Know effective ways to control microbiological food hazards. Know how to ensure the safe handling, preparation and storage of food. Gain a solid understanding of controlling pests and other potential problems in the workplace. Understand the rules and regulations by which all food businesses must abide. Know how to accurately track and assess food safety standards. Why Choose Food Safety and Catering Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Supervising Food Safety in Catering Level 3 course. ***Others Benefits of this Food Safety and Catering Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the SFood Safety and Catering course ] >> Food Safety and Catering << Course Curriculum Of Level 3 Supervising Food Safety in Catering Module 01: An Overview of Supervising Food Safety Module 02: Legislations Related to Food Safety Module 03: Types of Food Contamination Module 04: The Process of Controlling Contamination Module 05: Micro-Organisms Module 06: Food Poisoning and Food-Borne Illness Module 07: Non-Bacterial Food Poisoning Module 08: Controlling Temperature Module 09: Checking, Verifying and Recording Temperatures Module 10: The Process of Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Staff Training Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools <<-------------------------->> Assessment Method After completing each module of the Food Safety and Catering Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Food Safety and Catering course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Food Safety and Catering is ideal for managers and supervisors in all types of catering establishments, including restaurants, hotels, cafes, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges. Requirements There are no specific requirements for Supervising Food Safety and Catering course because it does not require any advanced knowledge or skills. Career path This Food Safety and Catering course will prepare you for a variety of career opportunities; here are a few examples: Restaurant Manager Head Chef Kitchen Assistant Cook Chef Assistant Nursery Cook Certificates Certificate of completion Digital certificate - Included

Practice Nurse: Practice Nurse Training Online Do you want to drastically improve patient care while gaining new information and skills? You only need to look at the Practice Nurse course! The Practice Nurse Course will boost your career by Improving Your Nursing Skills! To explain the scope of practice nursing for healing and caring, this Practice Nurse offers several modules. This Practice Nurse course covers everything from primary care to hospitals. You will also learn about hygiene maintenance, assistance, safety, and comfort from this Practice Nurse training. Also, this Practice Nurse course covers professional teamwork training and infection prevention. Unlock your potential with our specially designed Practice Nurse course! Learning Objectives of Practice Nurse: Practice Nurse course After completing this Practice Nurse: Practice Nurse course, learners will be able to: Understand the basics of the Practice Nurse: Practice Nurse. Practice Nurse: Practice Nurse will help to understand how to make the transition from hospital to primary care. Know how to work safely and understand Patient Focus by this Practice Nurse: Practice Nurse course. The Practice Nurse: Practice Nurse course describes how to work with Vulnerable Groups. You can understand the Role of the Carer and learn how to prepare documents and information from the Practice Nurse: Practice Nurse course. The Practice Nurse: Practice Nurse course will help to gain a thorough understanding of Safety, Infection Control and hygiene. The Practice Nurse: Practice Nurse course has modules to provide in-depth knowledge about Diagnostic Testing and medication Administration. Gain a solid understanding of Nursing, Healing, and Caring through this Practice Nurse: Practice Nurse course. Special Offers of this Practice Nurse: Practice Nurse Course This Practice Nurse: Practice Nurse Course includes a FREE PDF Certificate. Lifetime access to this Practice Nurse: Practice Nurse Course Instant access to this Practice Nurse: Practice Nurse Course Get FREE Tutor Support from Monday to Friday in this Practice Nurse: Practice Nurse Course Course You Get: Course 01: Practice Nurse Course 02: Nursing Assistant Course 03: Forensic Nursing [ Note: Free PDF certificate as soon as completing the Practice Nurse: Practice Nurse Training course] Practice Nurse: Practice Nurse Training Online Course Curriculum of Practice Nurse: Practice Nurse Training Industry Experts Designed this Nurse Practice Nurse: Practice Nurse course into 13 detailed modules. Module 01: Introduction to Practice Nursing Module 02: Making the Transition from Hospital to Primary Care Module 03: Working Safely Module 04: Patient Focus Module 05: Team Work Or Working With Other Professionals Module 06: Working with Vulnerable Groups Module 07: Carer Support Module 08: Safety, Infection Control & Hygiene Module 09: Diagnostic Testing Module 10: Medication Administration Module 11: Documentation and Informatics Module 12: Comfort and Sleep Module 13: Nursing, Healing, and Caring Assessment Method of Practice Nurse: Practice Nurse Training After completing each module of the Practice Nurse: Practice Nurse Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Practice Nurse: Practice Nurse Training After completing the MCQ/Assignment assessment for this Practice Nurse: Practice Nurse Training course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download Who is this course for? Practice Nurse: Practice Nurse Training Online This Practice Nurse: Practice Nurse Training course is ideal for those interested in nursing or those already working in the relevant fields and want to polish their knowledge and skill. Requirements Practice Nurse: Practice Nurse Training Online Students who intend to enrol in this Practice Nurse: Practice Nurse course must meet the following requirements: Practice Nurse: Good command of the English language Practice Nurse: Must be vivacious and self-driven Practice Nurse: Basic computer knowledge Practice Nurse: A minimum of 16 years of age is required Career path Practice Nurse: Practice Nurse Training Online The knowledge you will gain through Practice Nurse: Practice Nurse Training course may lead you to a variety of career opportunities. Certificates Certificate of completion Digital certificate - Included

Root Cause Analysis for Incident Investigation Training - Online Course This Root Cause Analysis for Incident Investigation online training provides a structured approach to incident investigation. It covers gathering and organising the information, through a detailed analysis of the issues and evidence, to the production of the formal report. The training follows a proven Root Cause Analysis (RCA) methodology tailored to investigating patient incidents in hospitals, care homes and care services. Which Root Cause Analysis training course should I take? Level 1 - Is an introductory course that is suitable for people that will be involved in investigations. Staff are able to understand the process and know what to expect during the actual investigation. It can also be used by investigators before face-to-face training with InPractice. Level 2 - Is a comprehensive course that is designed for investigators. It covers gathering and organising the information, through a detailed analysis of the issues and evidence, to the production of the formal report. Please note: the level 2 course covers all the material in Root Cause Analysis for Incident Investigation (Level 1) course. What are the learning outcomes for the Root Cause Analysis Level 2 course? After completing the course you will be able to describe: The purpose of RCA in an incident investigation The underlying principles that guide RCA in incident investigation 12 key steps when applying RCA How information is gathered and organised in the investigation folder The purpose of a wagon-wheel analysis and explain how a wagon-wheel is produced How RCA can produce recommendations that are both actionable and measurable The essential elements of an incident investigation report and explain how it is produced How the investigation outcomes are communicated to participants What is Root Cause Analysis? The first topic outlines the purpose of an RCA investigation. It explains the focus on improvement and avoidance of blame. You will also learn about the twelve steps in an RCA investigation. Step 1: Write a Timetable The second topic explains why you need a timetable and how to produce one. Then you will learn about why information gathering is more important than information analysis. Step 2: Neutralise the Incident The third topic explains why it is important that you have a neutral statement about the incident. You will learn how to reword a statement to remove all subjective terms. Step 3a: Scoping - Introduction The fourth topic describes the purpose of scoping and outlines three scoping activities. Step 3b: Scoping - The 5 Hypotheses This topic describes the activity called '5 hypotheses'. You will learn how to produce 5 hypotheses about the incident. Step 3c: Scoping - 4 Ps (Paper, People, Parts, Place) This topic is about the 4 Ps of Root Cause Analysis. You will learn about how the 5 hypotheses of the previous topic generate the 4 Ps. Step 3d: Scoping - Index the Information This topic describes how to organise the information identified in the 4 Ps activity. You will learn how to ensure cooperation with information requests. You will also learn about when to move on to the next step in your investigation. Step 4: Produce a Simple Timeline This topic explains how to identify relevant events and then how to put them in a simple timeline. Step 5: Produce a Tabular Timeline This topic describes how to create a tabular timeline, You will learn how to populate this timeline with events, dates and times. You will also learn how to deal with missing information. Step 6: Conduct Interviews This topic explains how to select people for interview. Then you will learn about how to question people in an interview. The topic also explains how to interview witnesses without alienating them. Step 7: Identifying Good Practice This topic is about how and why to add instances of good practice to the tabular timeline. Step 8: Identifying Care Delivery Problems This topic explains how to add care delivery problems to the tabular timeline. Then you will learn how to write about these problems precisely. The topic also explains why you should avoid using a patient's presentation as a CDP. Step 9: Prioritise Care Delivery Problems In this topic you will learn how to prioritise CDPs using the Nominal Group Technique. Step 10: Wagon-Wheel Analysis In this topic you will learn about how and why to carry out a Wagon-Wheel analysis. Step 10: Wagon-Wheel Analysis - Identifying Root Causes In this topic you will learn how to evaluate each contributory factor in the Wagon-Wheel analysis to determine whether or not it is a root cause. Step 11: Produce the Incident Investigation Report This topic explains how to produce the Incident Investigation Report that is fit for purpose. Step 12: Debrief and Follow-up The final topic explains why you need to give staff feedback and what should be included in the feedback.

Dive into the fascinating realm of Child Psychology and gain insights into the development, behavior, and emotions of children. Explore theories and research findings to better understand childhood experiences and inform effective interventions. Whether you're a parent, educator, therapist, or simply curious, Child Psychology offers valuable insights into the amazing world of childhood. Enrol now to deepen your understanding of child psychology and make a positive impact on young lives.