1932 Hospitality courses delivered Online

***24 Hour Limited Time Flash Sale*** Cleaning, Spill Management & Infection Prevention Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Enhance your knowledge and maximise your skillset with our outstanding Cleaning, Spill Management & Infection Prevention bundle, encompassing eight carefully curated courses. Make a substantial stride forward in your professional journey with three QLS-endorsed courses; Cleaning: Start Your Own Cleaning Business, Principles of Infection Prevention and Control, and Spill Management Training. These courses not only broaden your understanding but also offer a hardcopy certificate upon completion, adding credibility to your resume. Further augment your competencies with five CPD QS accredited courses, ensuring a well-rounded skill development in key areas such as Infection Prevention Training, COSHH Training for Assessors, First Aid at Work, and Personal Hygiene. Absorb a wealth of knowledge from these comprehensive courses and unlock new potential in your career path. This bundle offers a unique blend of cleaning, spill management, and infection prevention knowledge, a trio of critical skills in today's health-conscious world. Step into a world of endless learning opportunities and equip yourself with the right tools to excel in your field. Key Features of the Cleaning, Spill Management & Infection Prevention Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Cleaning, Spill Management & Infection Prevention bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cleaning: Start Your Own Cleaning Business QLS Course 02: Principles of Infection Prevention and Control QLS Course 03: Spill Management Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Infection Prevention Training Course 02: Spill Management Training Course 03: COSHH Training for Assessors Course 04: First Aid at Work Course 05: Personal Hygiene In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Cleaning, Spill Management & Infection Prevention courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completion of this Cleaning, Spill Management & Infection Prevention bundle, learners will be able to: Understand the fundamentals of starting your own cleaning business. Learn the principles of infection prevention and control. Gain knowledge on effective spill management training. Acquire expertise in infection prevention. Develop skills on COSHH training for assessors. Learn the essentials of First Aid at Work. Understand the importance of Personal Hygiene in preventing infection. Our Cleaning, Spill Management & Infection Prevention bundle is a comprehensive package of eight meticulously designed courses, providing theoretical understanding and knowledge across multiple relevant domains. The bundle is geared towards empowering learners with the principles of cleaning, skills for effective spill management, and measures for infection prevention and control. Each course is designed to ensure a thorough understanding of the topics, providing learners with a solid foundation on which to build their careers. These courses not only develop your theoretical understanding but also enhance your ability to apply this knowledge in a professional setting. By equipping yourself with these skills, you open doors to a multitude of opportunities in various sectors, such as healthcare, hospitality, and corporate settings, where cleanliness and infection control are of utmost importance. This bundle is your ticket to success in these thriving sectors. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming to start their own cleaning business. Professionals working in sectors where infection prevention is crucial. Assessors in need of COSHH training. Anyone looking to boost their knowledge in First Aid and Personal Hygiene. Career path Cleaning Business Owner: £25,000 - £50,000 annually. Infection Control Officer: £30,000 - £40,000 annually. COSHH Assessor: £27,000 - £35,000 annually. First Aid Officer: £18,000 - £30,000 annually. Hygiene Officer: £24,000 - £35,000 annually. Spill Response Coordinator: £25,000 - £40,000 annually. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Food Hygiene and Safety Level 3 Course Elevate your food safety expertise with our comprehensive online Food Hygiene and Safety Level 3 course. Designed for senior professionals in the catering and hospitality industries, this course equips you with essential skills and knowledge to uphold the highest standards of food safety and hygiene, in line with the Food Safety Act 1990.

Getting Started The programme's rationale is to provide a career path for learners who wish to develop their care capabilities within the business and management sectors. The outcome of the Diploma, a recognised UK Qualification, is for learners to develop the skills organisations require globally. The QUALIFI Level, 6 Diploma in Business Management, Leadership and Innovation programmes create learning that advances the thought leadership of organisations, offering conceptual and practical insights applicable in today's and tomorrow's companies. The qualification provides a specialist work-related programme of study that includes breadth and depth of Knowledge and understanding, along with practical skills required across many business sectors. Key Benefits Develop managerial and leadership skills to manage team performance. Knowledge about the advanced economic literature and legal systems in which businesses operate. Understand strategic human resource techniques and tools to manage employees' performance. Apply research methodologies for effective decision-making. Perform environmental analysis for strategic marketing decision-making to implement strategy. Career Pathways The Level 5 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum     About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the qualification will be through a centre interview, and applicants will be expected to hold the following:   Level 5 Qualification In certain circumstances, managers with considerable experience but no formal qualifications may be considered, subject to interview and demonstrating their ability to cope with the programme's demands. In the case of applicants whose first language is not English, then IELTS 6 (or equivalent) is required. International qualifications will be checked for appropriate matriculation to UK higher education postgraduate programmes. The applicants are required to produce two supporting references, at least one of which should be academic.     Progression   Completing the QUALIFI Level 6 Diploma in Business Management, Leadership, and Innovation will allow learners to progress to: QUALIFI Level 7 Diplomas, or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leadership in a Changing World Reference No : K/618/7053 Credit : 20 || TQT : 200 This unit aims to develop the learner's critical thinking, problem-solving and leadership skills. The learner is introduced to techniques for evaluating leadership-related concepts and communicating with different audiences using various media. The unit will also aim for the learner to analyse their leadership style, potential and capabilities. UNIT2- Introduction to Contemporary Business Strategy: Sustainable Business Growth Reference No : M/618/7054 Credit : 20 || TQT : 200 This unit aims to introduce the learner to the theoretical underpinnings of business sustainability. The unit guides learners in analysing initiatives introduced to drive sustainable business growth internationally. Learners will be expected to suggest solutions for responsible management and how businesses might respond to sustainability issues that impact individuals and organisations. UNIT3- Finance for Strategic Decision Makers Reference No : T/618/7055 Credit : 20 || TQT : 200 This unit introduces learners to evaluating financial information and other data necessary for making informed management decisions. The learners will learn how to apply and evaluate various accounting and data analysis techniques and understand the workings of the financial markets. The learners will be able to understand and use Excel spreadsheets and recognise good spreadsheet practice in a business context. UNIT4- Leadership and Management in Multicultural Contexts Reference No : A/618/7056 Credit : 20 || TQT : 200 This unit introduces learners to cultural and institutional differences between national and regional contexts and their implications for leadership and management. Learners will be introduced to how to evaluate the challenges of working in different national and regional contexts and to have a critical understanding of one's own management and leadership practice. UNIT5- Creating Futures: Sustainable Enterprise and Innovation Reference No : F/618/7057 Credit : 20 || TQT : 200 This unit aims to introduce learners to a wide range of business enterprise strategies, processes and operations. Learners will evaluate the impact of innovation and entrepreneurship on society at a conceptual and practical level. The learners anticipate analysing the responsibilities of founders, managers, employees, and directors within types of sustainable and innovative enterprises. UNIT6- Sustainable Risk Management Reference No : J/618/7058 Credit : 20 || TQT : 200 This unit introduces learners to the holistic nature of risk management and strategic decision-making in organisations with sustainability and ethical objectives. Learners can evaluate using quantitative and qualitative techniques to manage risk in a business context. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Financial Modeling for Business Analysts and Consultants bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Financial Modeling for Business Analysts and Consultants related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Financial Modeling for Business Analysts and Consultants bundle will help you build a solid foundation to become a proficient worker in the sector. This Financial Modeling for Business Analysts and Consultants Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Financial Advisor Course 2: Financial Management Course 3: Financial Accounting Course 4: Financial Analysis Course 5: Financial Analysis : Finance Reports Course 6: Financial Modelling Course Course 7: Financial Controller Training Course 8: Making Budget & Forecast Course 9: Raise Money and Valuation for Business Course 10: Corporate Finance: Profitability in a Financial Downturn Course 11: Financial Modeling Using Excel Course 12: Stock Trading & Investing Course 13: Stock Market Investing for Beginners Course 14: Stock Market Chart Patterns for Day Trading Course 15: Cryptocurrency: Wallets, Investing & Trading Course 16: Forex Trading Diploma Course 17: Tax Accounting Course 18: Introduction to VAT Course 19: Anti-Money Laundering (AML) Training Course 20: Debt Management Course 21: Key Account Management Course Course 22: Cost Control Process and Management Course 23: Diploma in Data Analysis Fundamentals Course 24: Fundamentals of Business Analysis Course 25: Business Intelligence Analyst Course Course 26: Finance and Cash management for Hospitality Course 27: Changes in Accounting: Latest Trends Encountered by CFOs Course 28: Learn to Read, Analyse and Understand Annual Reports Course 29: Bookkeeper Training Course Course 30: Business Law 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Course 3:Interview Skills: Ace the Interview Learning Outcome This tailor-made Financial Modeling for Business Analysts and Consultants bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Financial Modeling for Business Analysts and Consultants Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Financial Modeling for Business Analysts and Consultants bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Financial Modeling for Business Analysts and Consultants Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Nothing can break down a catering business that upholds safety standards. Learn how to improve your food hygiene rating and maintain a stable food business at all times by taking this Food Hygiene Rating Training course. Customers love to eat at restaurants that provide hygienic meals. This Food Hygiene Rating Training course will improve your ability to maintain food safety and show your commitment to your consumers. The training will guide you through maintaining personal hygiene, controlling contamination hazards, food preparation and processing techniques and pest management. In addition, it will teach you the correct process of cleaning food premises and equipment. By the end of the course, you'll be aware of how to increase your food safety standards and stay compliant with the law. Learning Objectives Enrich your knowledge of the food safety management system Be able to protect food from harmful bacteria Know how to maintain personal hygiene Explore the essential facts of food preparation and processing for manufacturing food Learn about the contamination hazards and how to control them Learn the cleaning and waste disposal procedures Know how to clean and sanitise food premises and equipment properly Familiarise yourself with the responsibilities of a food safety supervisor Who is this Course for? This Food Hygiene Rating Training Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of maintaining food hygiene or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path  Upon successfully completing the Food Hygiene Rating Training Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Restaurant or Café staff Takeaway or Fast-Food staff Catering managers Hospitality workers Food outlet suppliers Food safety supervisors Course Curriculum Module 01: The Food Hygiene Rating Scheme The Food Hygiene Rating Scheme 00:52:00 Module 02: Personal Hygiene Personal Hygiene 00:27:00 Module 03: Contamination Hazards Contamination Hazards 00:25:00 Module 04: How to Control Contamination Hazards How to Control Contamination Hazards 00:37:00 Module 05: Food Preparation and Processing for Food Manufacturing Food Preparation and Processing for Food Manufacturing 00:25:00 Module 06: Cleaning Cleaning 00:24:00 Module 07: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:32:00 Module 08: Food Safety Management System Food Safety Management System 00:41:00 Module 09: Pest Management Pest Management 00:26:00 Module 10: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 11: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 12: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Mock Exam Mock Exam - Food Hygiene Rating Training 00:20:00 Final Exam Final Exam - Food Hygiene Rating Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Level 5 Diploma in Education and Training (L5 DET) is an industry-standard qualification for those teaching in the post-16 sector.

Getting Started The QUALIFI Level 5 Diploma in Law aims to provide learners with the scope to acquire a broad range of knowledge and understanding and develop extensive skills essential for a successful career in law. There is also the opportunity to progress to a higher-level qualification in law, including a bachelor's degree final year. This qualification in this sector will aim to provide the underpinning knowledge of the law contributing to preparation for the Solicitor's Qualifying Examination.  About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Advanced Accounting and Finance Course bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Advanced Accounting and Finance Course related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Advanced Accounting and Finance Course bundle will help you build a solid foundation to become a proficient worker in the sector. This Advanced Accounting and Finance Course Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Accounting and Finance Certification Course Course 02 :Accounting Skills for New Supervisors Course 03 :Changes in Accounting: Latest Trends Encountered by CFOs in 2022 Course 04 :Xero Accounting Diploma Course 05 :Managerial Accounting Masterclass Course 06 :Charity Accounting Course 07 :SAP S4HANA Controlling Course - Cost Center Accounting Course 08 :Raise Money and Valuation for Business Course 09 :Investment Banking Training Course Course 10 :Stock Market Investment Course 11 :Diploma in Forex Trading Course 12 :Financial Business Analysis Course 13 :Financial Advisor Course 14 :Finance and Cash management for Hospitality Course 15 :Improve your Financial Intelligence Course 16 :Fundamentals of Corporate Finance Course 17 :Banking and Finance Accounting Statements Financial Analysis Course 18 :Learn How to Finance and Grow Your Startup Course 19 :Understanding Financial Statements and Analysis Course 20 :Managing Budgets Course 21 :Capital Budgeting & Investment Decision Training Course 22 :Tax Accounting Course 23 :Accountancy Basics Course 24 :Accounting Interview Skills Course 25: Key Account Management for Beginners Course 26: Pensions Training Course 27: Financial Analysis Course 28: Anti-Money Laundering (AML) Training Course 29: Microsoft Excel Complete Training Course 30: Office Skills 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Advanced Accounting and Finance Course bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Advanced Accounting and Finance Course Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Advanced Accounting and Finance Course bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Advanced Accounting and Finance Course Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.