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1802 Hospitality courses in London delivered Online

Event Planning - CPD Accredited

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Event Planning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Event Planning will help you keep ahead of the pack. The Event Planning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Event Planning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Event Planning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Event Planning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Event Planning Bundle Consists of the following Premium courses: Course 01: Event Planning Course 02: Level 3 Hospitality Management Course Course 03: Kids Party Planner Diploma Course 04: Catering Management Course 05: Drone Photography Course Course 06: Customer Relationship Management Course 07: Interior Design Professional Diploma Course 08: Professional Photography Diploma Course 09: Working Effectively Across Cultures Course 10: Time Management Course 11: Workplace Safety As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Event Planning to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Event Planning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Event Planning Bundle Course 01: Event Planning Module 1: Introduction Module 2: Role of an Event Planner Module 3: Event Classification Module 4: Events and Clients Module 5: Steps to Plan an Event Module 6: Invitation to the Event Module 7: Event Marketing Module 8: Catering at Events Module 9: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 04: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 05: Drone Photography Course Photography Basics Drone Photography Activity Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Workplace Safety Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Planning bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Event Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Event Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Event Planning - CPD Accredited
Delivered Online On Demand
£53

TV Presenter, Voiceover Artist & Freelance Translator

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

TV Presenter, Voiceover Artist  & Freelance Translator
Delivered Online On Demand
£399

Party Planner: Creating Memorable and Stress-Free Events

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Party Planner: Creating Memorable and Stress-Free Events will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Party Planner: Creating Memorable and Stress-Free Events will help you keep ahead of the pack. The Party Planner: Creating Memorable and Stress-Free Events incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Party Planner: Creating Memorable and Stress-Free Events will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Party Planner: Creating Memorable and Stress-Free Events, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Level 3 Hospitality Management Course Course 02: Catering Management Course 03: Kids Party Planner Diploma Course 04: Customer Relationship Management Course 05: Interior Design Professional Diploma Course 06: Sophisticated Baking and Cake Decorating Level 2 Course 07: Professional Photography Diploma Course 08: Working Effectively Across Cultures Course 09: Time Management Course 10: Retail Management - Level 5 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Party Planner: Creating Memorable and Stress-Free Events to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this course: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 01: Party Planner Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 05: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 06: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 07: Sophisticated Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Party Planner: Creating Memorable and Stress-Free Events bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Party Planner: Creating Memorable and Stress-Free Events is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Party Planner: Creating Memorable and Stress-Free Events
Delivered Online On Demand
£53

Food Hygiene and Safety Level 2

By Online Training Academy

Food Hygiene and Safety Level 2 According to estimates around 2.4 million people in the UK get foodborne illness every year. This number is significantly higher than previous estimation. This shows the significance of this Food Hygiene and Safety Level 2 course. And individuals from the chef to food supervisor to even the managers need to learn the Food hygiene and food safety principles and regulations. According to Reed a Food Safety Officer can earn up to £30,000 in a year depending on experience, location and other factors. So what are you waiting for! Enrol now into this Food Hygiene and Safety Level 2 and live a healthy life and avoid the spread of any food borne illness. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features This Food Hygiene and Safety Level 2 course Includes: CPD UK Certified Food Hygiene and Safety Level 2 course Free Certificate from Reed CIQ Approved Food Hygiene and Safety Level 2 course Level 2 Diploma Developed by Specialist Lifetime Access Finally, the denouement reveals the significance of personal hygiene practices, shaping you into a culinary virtuoso with an unwavering commitment to safety. Elevate your culinary prowess with knowledge that transcends recipes, unlocking the true potential of your gastronomic creations. Course Curriculum Food Hygiene and Safety Level 2 course: Module 01: Fundamentals of Food Safety Module 02: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 03: Foodborne Illnesses and Other Health Risks Module 04: Contamination Prevention Module 05: Waste Management, Cleaning, and Disinfection Module 06: Pest Control Module 07: Personal Hygiene Practices Learning Outcomes: Understand principles: Fundamentals of Food Safety and Contamination Prevention. Apply HACCP: Implement Food Safety Management Systems for safe food handling. Identify risks: Recognize foodborne illnesses and health risks in handling food. Implement hygiene: Practice waste management, cleaning, and personal hygiene in food hygiene and safety. Ensure safety: Control pests effectively to maintain a safe food environment. Maintain standards: Uphold personal food hygiene practices to meet food hygiene and safety standards. Certification After completing this Food Hygiene and Safety Level 2 course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Food Hygiene and Safety Level 2 1:16:56 1: Module 01: Fundamentals of Food Safety Preview 07:07 2: Module 02: FSMS and Hazard Analysis and Critical Control Points (HACCP) 07:31 3: Module 03: Foodborne Illnesses and Other Health Risks 11:26 4: Module 04: Contamination Prevention 14:32 5: Module 05: Waste Management, Cleaning, and Disinfection 13:18 6: Module 06: Pest Control 08:49 7: Module 07: Personal Hygiene Practices 11:13 8: Leave a Review 01:00 9: CPD Certificate - Free 01:00 10: Certificate Verification 01:00 Who is this course for? This Food Hygiene and Safety Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety Level 2. Moreover, this course is ideal for: Food handlers in catering, retail, or food production industries. Small business owners dealing with food and hospitality services. Individuals seeking regulatory compliance for food safety practices. Supervisors overseeing food establishments and production units. Aspiring professionals in food-related businesses aiming for legal compliance. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 2 course. Career path After finishing this Food Hygiene and Safety Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety are: Food Safety Officer Catering Manager Quality Assurance Inspector Restaurant Supervisor Food Production Coordinator Hygiene and Safety Consultant Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 2
Delivered Online On Demand1 hour 18 minutes
£12

Level 2 Certificate in Event Planning

4.5(3)

By Studyhub UK

The Level 2 Certificate in Event Planning covers various aspects of event planning, including types of events, brainstorming techniques, managing support staff, technical staff, and vendors, organizational skills, post-event activities, as well as an introduction to hospitality management and the hotel industry. Learning Outcomes: Gain an understanding of different types of events and their unique requirements. Develop effective brainstorming skills to generate creative event ideas. Learn how to manage support staff, technical staff, and vendors to ensure smooth event operations. Acquire organizational skills to plan and execute events efficiently. Understand the post-event activities required for evaluation and feedback. Gain an overview of hospitality management and its relevance to event planning. Explore the hotel industry, including front office operations, food and beverage management, customer satisfaction, and the impact of technology on hospitality. Why buy this Level 2 Certificate in Event Planning? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Certificate in Event Planning you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Certificate in Event Planning does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 2 Certificate in Event Planning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Certificate in Event Planning is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Types of Events Types of Events 00:08:00 Module 02: Brainstorming Brainstorming 00:07:00 Module 03: Support Staff Support Staff 00:06:00 Module 04: Technical Staff Technical Staff 00:06:00 Module 05: Vendors Vendors 00:06:00 Module 06: Get Organized Get Organized 00:06:00 Module 07: Post Event Activities Post Event Activities 00:06:00 Module 08: Introduction to Hospitality Management Introduction to Hospitality Management 00:24:00 Module 09: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 10: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 11: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:20:00 Module 12: Customer Satisfaction Customer Satisfaction 00:23:00 Module 13: E-Hospitality and Technology E-Hospitality and Technology 00:22:00

Level 2 Certificate in Event Planning
Delivered Online On Demand2 hours 51 minutes
£10.99

Waiter Training Level 1

5.0(1)

By Empower UK Employment Training

Transform your career with Waiter Training! Master HACCP, food safety laws, allergen handling, and more. Ideal for waiters. Sign up now!

Waiter Training Level 1
Delivered Online On Demand1 hour 12 minutes
£5

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Food Hygiene and Safety Level 1,2 & 3

By Online Training Academy

The Food Hygiene Level 1, Level 2, and Level 3 bundle course is designed for food, catering, and hospitality professionals at all levels. This comprehensive training program provides crucial information on food hygiene and food safety compliance, addressing key UK legislation for both employers and staff. This all-inclusive Food Hygiene bundle offers detailed guidance on identifying food hazards in the workplace. You'll learn about food hygiene, food safety, food microbiology, hazard control, food poisoning prevention, personal hygiene, and much more. By the end of these Food Hygiene courses, you will possess the skills and theoretical knowledge to implement the best practices in food hygiene and food safety. You will be equipped to establish an effective food hygiene management system in your workplace and have the qualifications to train others on maintaining high standards of food hygiene and safe work systems, incorporating HACCP control measures. This Food Hygiene Bundle Includes: Course 01: Food Hygiene Level 1 Course 02: Food Hygiene Level 2 Course 03: Food Hygiene Level 3 Don't just dream of a great career in Food Safety sector-make it happen. Enroll in our Food Hygiene Level 1, Level 2, and Level 3 bundle course bundle today. We offer this valuable bundle at a fair price of just £14 after a discount. Key Features: CPD Certification Service 30 CPD Points Fully online, interactive food hygiene courses with audio voiceover Developed by experts Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Food Hygiene and Safety Level 1,2 & 3 Training Bundle Curriculum Outline The Food Hygiene Training Bundle includes three comprehensive courses designed to equip food, catering, and hospitality professionals with essential knowledge and skills in food hygiene. Course 01: Food Hygiene Level 1 introduces the basics of food hygiene and food safety. Learners will understand the importance of food hygiene, identify food poisoning and other illnesses, recognize contamination risks, and learn about proper waste disposal, cleaning, disinfection, and personal hygiene practices. Module 01: Introduction to Food Safety Module 02: Food Poisoning and other illnesses Module 03: Contamination Module 04: Waste Disposal, Cleaning and Disinfection Module 05: Personal Hygiene Course 02: Food Hygiene Level 2 builds on the foundational knowledge from Level 1. It covers Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP), both critical aspects of food hygiene. Learners will gain a deeper understanding of food poisoning and illnesses, contamination, waste disposal, cleaning, disinfection, pest management, and personal hygiene, all within the context of food hygiene. Module 01: Introduction to Food Safety Module 02: Food Safety Management Systems (FSMS) and HACCP Module 03: Food Poisoning and other illnesses Module 04: Contamination Module 05: Waste Disposal, Cleaning and Disinfection Module 06: Pest Management Module 07: Personal Hygiene Course 03: Food Hygiene Level 3 is designed for supervisors and managers with a focus on advanced food hygiene practices. It delves into the roles and responsibilities of food supervisors and handlers, as well as relevant laws and legislation related to food hygiene. The course provides advanced training on FSMS and HACCP, food poisoning, contamination, waste disposal, cleaning, disinfection, pest management, and personal hygiene. Additionally, it includes modules on effectively training and supervising staff to maintain food hygiene standards. Module 01: Introduction to Food Safety Module 02: Roles and Responsibilities of Food Supervisors and food handlers Module 03: Laws and Legislation Module 04: Food Safety Management Systems (FSMS) and HACCP Module 05: Food Poisoning and other illnesses Module 06: Contamination Module 07: Waste Disposal, Cleaning and Disinfection Module 08: Pest Management Module 09: Personal Hygiene Module 10: Training and Supervising Staff Effectively By completing this food hygiene bundle, learners will acquire a thorough understanding of food hygiene and safety. They will learn to identify and control food hazards, prevent foodborne illnesses, and maintain high standards of personal hygiene. They will also be equipped to implement effective food hygiene management systems, comply with food hygiene laws, and train others in best practices. This food hygiene bundle ensures that professionals are well-prepared to maintain a safe and hygienic food environment in their workplaces. Learning Outcomes Understand the basics of food hygiene and safety practices. Identify and prevent food poisoning and other foodborne illnesses. Recognize and control food contamination hazards effectively. Implement waste disposal, cleaning, and disinfection protocols. Maintain high standards of personal hygiene in the workplace. Apply food safety management systems and HACCP principles. Certification After completing this Food Hygiene and Safety Level 1,2 & 3 Course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under licence. Accreditation This Food Hygiene and Safety Level 1,2 & 3 is fully accredited by the CPD Certification Service (CPD UK), giving you updated knowledge and skills to help you improve your expertise and effectiveness in your line of work. CPD 30 CPD hours / points Accredited by The CPD Certification Service Course 01: Food Hygiene Level 1 56:14 1: Module 01: Introduction to Food Safety Preview 07:05 2: Module 02: Food Poisoning and other illnesses 10:52 3: Module 03: Contamination 14:21 4: Module 04: Waste Disposal, Cleaning and Disinfection 12:58 5: Module 05: Personal Hygiene 10:58 Course 02: Food Hygiene Level 2 1:13:05 6: Module 01: Introduction to Food Safety 07:00 7: Module 02: Food Safety Management Systems (FSMS) and HACCP 07:28 8: Module 03: Food Poisoning and other illnesses Preview 11:22 9: Module 04: Contamination 14:25 10: Module 05: Waste Disposal, Cleaning and Disinfection 13:12 11: Module 06: Pest Management 08:40 12: Module 07: Personal Hygiene 10:58 Course 03: Food Hygiene Level 3 1:45:26 13: Module 01: Introduction to Food Safety 07:25 14: Module 02: Roles and Responsibilities of Food Supervisors and food handlers 07:22 15: Module 03: Laws and Legislation 17:35 16: Module 04: Food Safety Management Systems (FSMS) and HACCP 07:31 17: Module 05: Food Poisoning and other illnesses 11:17 18: Module 06: Contamination 14:43 19: Module 07: Waste Disposal, Cleaning and Disinfection 13:19 20: Module 08: Pest Management 08:41 21: Module 09: Personal Hygiene 11:07 22: Module 10: Training and Supervising Staff Effectively 05:26 23: Leave A Review 01:00 Who is this course for? Food handlers in catering and hospitality sectors. Supervisors managing food safety in workplaces. Staff responsible for food hygiene compliance. Employers needing food safety training for employees. Individuals seeking food hygiene knowledge. Please be informed that this Food Hygiene and Safety Level 1,2 & 3 course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in HACCP for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Career path After completing this bundle you will have a variety of careers to choose from. The following job sectors are: Food & Safety Inspector: £25,000 - £35,000 per annum Safety & Hygiene Advisor: £30,000 - £35,000 per annum Restaurant Manager: £28,000 - £32,000 per annum Head Chef: £35,000 - £45,000 per annum Food Safety Manager: £35,000 per annum Food Safety Officer: £40,000 - £50,000 per annum Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 1,2 & 3
Delivered Online On Demand3 hours 54 minutes
£14

Hotel & Restaurant Management: Catering, Hospitality Management

By Wise Campus

Restaurant Management: Restaurant Management Increases your business using the right strategies - Introducing the Ultimate Restaurant Management Course! Do you intend to enter the restaurant management industry? Are you prepared to advance your passion for cuisine and hospitality? Look nowhere else! We're here to provide you with the knowledge and skills you need to succeed in the exciting field of restaurant management through our in-depth Restaurant Management Course. The purpose of the Restaurant Management course is to give participants a thorough understanding of Restaurant Management. This Restaurant Management Course explains everything with a focus on legal ideas. Throughout this Restaurant Management Course you can learn best restaurant practices used in the business, and underlying knowledge. Everyone who wants to acquire the knowledge and abilities necessary to land a career in the restaurant management industry must take the restaurant management course. Following your completion of our Restaurant Management Course training, you will be more effective at work. Our Restaurant Management Course will provide you the skills you need to work more effectively and efficiently. Join our Restaurant Management course if you wish to launch a lucrative career in the related field. Everything you require to advance your profession is included in this Restaurant Management course. So enrol in our Restaurant Management course today to take advantage of this chance! Special Offers of this Restaurant Management: Restaurant Management Course This Restaurant Management: Restaurant Management Course includes a FREE PDF Certificate Lifetime access to this Restaurant Management: Restaurant Management Course Instant access to this Restaurant Management: Restaurant Management Course Get FREE Tutor Support to this Restaurant Management: Restaurant Management Course Restaurant Management: Restaurant Management Our Restaurant Management: Restaurant Management course offers an in-depth understanding of managing restaurant operations with a strong emphasis on legal principles. This Restaurant Management: Restaurant Management course covers best practices in the industry, providing foundational knowledge to excel in the restaurant business. Perfect for aspiring professionals, the Restaurant Management: Restaurant Management course equips you with the skills needed to secure a rewarding career in restaurant management. By completing this Restaurant Management: Restaurant Management training, you’ll be empowered to boost your work efficiency and performance. Gain essential expertise and thrive in the competitive world of Restaurant Management: Restaurant Management! Who is this course for? Restaurant Management: Restaurant Management Those who are interested in or already employed in this industry should take the Restaurant Management: Restaurant Management course. Requirements Restaurant Management: Restaurant Management To enrol in this Restaurant Management: Restaurant Management Course, students must fulfil the following requirements. To join in our Restaurant Management: Restaurant Management Course, you must have a strong command of the English language. To successfully complete our Restaurant Management: Restaurant Management Course, you must be vivacious and self driven. To complete our Restaurant Management: Restaurant Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Restaurant Management: Restaurant Management Course. Career path Restaurant Management: Restaurant Management If you have experience in restaurant management, your resume will become more valuable and you will be more qualified.

Hotel & Restaurant Management: Catering, Hospitality Management
Delivered Online On Demand6 hours 6 minutes
£12

Level 4 Diploma in Travel & Tourism

By Compliance Central

Set sail on a journey through the vibrant world of Travel & Tourism with our Level 4 Diploma course. Immerse yourself in the allure of exotic destinations, cultural wonders, and unforgettable experiences. Are you ready to embark on a thrilling adventure through the dynamic world of Travel & Tourism? Say goodbye to the ordinary and step into a realm where every destination is a story waiting to unfold. Our Level 4 Diploma in Travel & Tourism course is your passport to a career filled with excitement, exploration, and endless possibilities. Let's ignite your passion for Travel & Tourism and unleash your potential in the vibrant industry of Travel & Tourism! In this Level 4 Diploma in Travel & Tourism course, you'll traverse through a kaleidoscope of modules designed to enrich your understanding of the travel landscape. From unraveling the mysteries of tourism products and services to mastering the art of marketing in Travel & Tourism, each module is a treasure trove of knowledge waiting to be discovered. Prepare to hone your communication skills, delight customers with exceptional service, and navigate through crises with poise and confidence. As we delve into sustainable tourism practices and explore emerging trends in a post-COVID world, you'll be equipped to shape the future of travel with innovation and resilience. Level 4 Diploma in Travel & Tourism course Learning Outcomes: Understand the diverse facets of Travel & Tourism industry. Master the intricacies of tour operating, travel retailing, and transport management. Develop effective communication skills essential for success in the industry. Ensure customer satisfaction through exceptional service and crisis management. Champion sustainable tourism practices and public awareness campaigns. Navigate through challenges like Brexit's impact and emerging travel issues with confidence. Welcome to Level 4 Diploma in Travel & Tourism! Get ready to embark on an exciting journey of learning and growth on Travel & Tourism. Level 4 Diploma in Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel & Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Travel & Tourism Who is this course for The Level 4 Diploma in Travel & Tourism is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Level 4 Diploma in Travel & Tourism like - Travel agents Tour operators Destination managers Event planners Hospitality professionals Requirements Level 4 Diploma in Travel & Tourism To enrol in this Level 4 Diploma in Travel & Tourism course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Travel & Tourism Career Paths: Travel Consultant: £20,000 - £35,000 per annum Tour Manager: £25,000 - £40,000 per annum Destination Marketing Manager: £30,000 - £50,000 per annum Event Coordinator: £22,000 - £35,000 per annum Hotel Manager: £25,000 - £45,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 4 Diploma in Travel & Tourism
Delivered Online On Demand3 hours
£105