The most recent food and hygiene rules must be followed if you operate in the hotel or service sector. This Food Hygiene Level 2 course is intended to assist you in adhering to the food safety rule, which mandates that food enterprises ensure that every person who handles food has received comprehensive training in food hygiene. In order to protect the food they serve from contamination, all food handlers are obliged by law to understand the principles of food hygiene and to operate properly. Therefore, anyone who handles, prepares or serves food while working in the catering industry should take this Food Hygiene Level 2 course. Enrol in the online Food Hygiene Level 2 course to start along the path to long-term career success. Do you strive to learn new things on a constant basis in order to expand your knowledge and abilities? Then you may test out this Food Hygiene Level 2 course. After completing this Food Hygiene Level 2 course, you will be able to: Get a clear understanding of the food safety legislation Identify the microbiological hazards Classify different types of hazards like physical, chemical, and allergenic Be aware of your personal hygiene Efficiently handle the food premises' design and cleaning schedules. Why Prefer This Food Hygiene Level 2 Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. After providing a general introduction to food safety legislation, the course covers microbiological hazards, physical, chemical, and allergenic hazards. This Food Hygiene Level 2 course also covers important topics like Personal Hygiene, Food Premises Design and Cleaning Schedules etc. *** Course Curriculum *** Here is the curriculum breakdown of the Food Hygiene Level 2 course: Lesson1: Food Safety Legislation Lesson 2: Microbiological Hazards Lesson 3: Physical, Chemical, and Allergenic Hazards Lesson 4: Food Storage Lesson 5: Food Preparation Lesson 6: Personal Hygiene Lesson 7: Food Premises Design and Cleaning Schedules Lesson 8: Further Information Lesson 9: Reopening and Adapting Your Food Business During COVID-19 Assessment Process Once you have completed all the modules in the Food Hygiene Level 2 course, you can assess your skills and knowledge with an optional assignment. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene Level 2 course is suited for those who are Those who are working for a promotion Those in charge of leading a team owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Food Hygiene Level 2 course will lead to a competitive advantage and open the door to a wide range of career opportunities. One can become: Food scientist Food technologists; Food factory workers Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 International students have to pay an additional 10 GBP as International Shipping fees.
Embarking on the Catering & Cooking Fundamentals Course is not just about mastering the art of cooking; it's about acquiring essential life and career skills in today's world. In our modern society, where culinary experiences are increasingly valued, this course equips you with the fundamental knowledge needed to excel in both daily life and professional settings. From learning about basic cooking ingredients and essential kitchen tools to honing knife skills and mastering various cooking methods, each module builds a solid foundation. Understanding menu planning, meal preparation, and food presentation not only enhances your culinary prowess but also boosts your confidence in hosting and catering events. Professionally, this course opens doors to a multitude of job opportunities in the vibrant UK hospitality industry. Positions in restaurants, hotels, catering businesses, and event management eagerly seek skilled individuals. With the right skills, entry-level salaries in the UK typically range from £18,000 to £25,000 per annum, depending on experience and location. Moreover, the sector is expanding, with an increasing demand for culinary professionals by approximately 10% annually, promising long-term career growth and stability. Whether you aspire to be a chef, caterer, or simply enhance your cooking abilities, this course is your gateway to a fulfilling and prosperous career in Catering & Cooking. Key Features: CPD Certified Catering & Cooking Course Free Certificate from Reed CIQ Approved Catering & Cooking Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Catering and Cooking Basics Module 02: Basic Cooking Ingredients Module 03: Essential Kitchen Tools and Equipment Module 04: Knife Skills Module 05: Cooking Methods and Techniques Module 06: Menu Planning and Meal Preparation Module 07: Food Presentation Module 08: Food Safety and Hygiene in Catering Module 09: Catering Business Learning Outcomes: Master the basics of cooking ingredients for diverse culinary creations. Equip yourself with essential kitchen tools for efficient culinary execution. Hone precision with impeccable knife skills, enhancing culinary finesse. Explore diverse cooking methods and techniques for culinary versatility. Craft captivating menus and efficiently prepare meals for any occasion. Perfect the art of food presentation, creating visually appealing culinary delights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Catering & Cooking Fundamentals 3:01:09 1: Module 1: Introduction to Catering and Cooking Basics Preview 19:01 2: Module 2: Basic Cooking Ingredients 23:41 3: Module 3: Essential Kitchen Tools and Equipment 20:20 4: Module 4: Knife Skills 18:56 5: Module 5: Cooking Methods and Techniques 18:56 6: Module 6: Menu Planning and Meal Preparation 23:21 7: Module 7: Food Presentation 20:31 8: Module 8: Food Safety and Hygiene in Catering 18:46 9: Module 9: Catering Business 15:37 10: CPD Certificate - Free 01:00 11: Leave A Review 01:00 Who is this course for? This Catering & Cooking Fundamentals course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Catering & Cooking. Moreover, this course is ideal for: Aspiring chefs and culinary enthusiasts seeking foundational cooking skills. Individuals eager to explore the art of catering and culinary creativity. Home cooks aspiring to elevate their culinary expertise. Entrepreneurs interested in venturing into the catering business. Anyone passionate about creating memorable dining experiences. Requirements There are no requirements needed to enrol into this Catering & Cooking Fundamentals course. We welcome individuals from all backgrounds and levels of experience to enrol into this Catering & Cooking course. Career path After finishing this Catering & Cooking Fundamentals course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Catering & Cooking are: Chef - £22K to 40K/year. Catering Manager - £25K to 45K/year. Food and Beverage Supervisor - £20K to 35K/year. Restaurant Manager - £25K to 50K/year. Event Coordinator - £20K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Hardcopy and PDF Certificate Free Exclusive Limited Time Offer Are you looking to enhance your Kitchen Porter skills? If yes, then you have come to the right place. Our comprehensive course on Kitchen Porter Training will assist you in producing the best possible outcome by mastering the Kitchen Porter skills. The Kitchen Porter Training course is for those who want to be successful. In the Kitchen Porter Training course, you will learn the essential knowledge needed to become well versed in Kitchen Porter. Our Kitchen Porter Training course starts with the basics of Kitchen Porter and gradually progresses towards advanced topics. Therefore, each lesson of this Kitchen Porter Training course is intuitive and easy to understand. Why would you choose the Kitchen Porter Training course: Lifetime access to Kitchen Porter Training course materials Full tutor support is available from Monday to Friday with the Kitchen Porter course Gain a complete understanding of Kitchen Porter Training course Accessible, informative Kitchen Porter learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Kitchen Porter Study Kitchen Porter Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Kitchen Porter Training course Curriculum Breakdown of the Kitchen Porter Training Course Module 01: Introduction to Kitchen Porter Module 02: Tools and Equipment Module 03: Dishwashing and Kitchen Maintenance Module 04: Cleaning and Sanitation Module 05: Kitchen Safety Module 06: Inventory Management Module 07: Introduction to HACCP Module 08: Principles of HACCP CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Kitchen Porter Training course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Kitchen Porter. It is also great for professionals who are already working in Kitchen Porter and want to get promoted at work. Requirements To enrol in this Kitchen Porter Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Kitchen Porter Training course will enhance your knowledge and improve your confidence. Kitchen Assistant:£16,000 to £22,000 per year Commis Chef: £18,000 to £25,000 per year Catering Assistant: £16,000 to £22,000 per year Food and Beverage Assistant:£16,000 to £24,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Inside the UK: Free Outside the UK: £9.99 each
Overview This comprehensive course on Catering Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Catering Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Catering Management . It is available to all students, of all academic backgrounds. Requirements Our Catering Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:57:00 total length •An Overview of Catering Business: 00:17:00 •Laws and Legislations Regarding food Safety and Hygiene: 00:18:00 •Food Safety and Hygiene: 00:18:00 •Food Safety in Catering: 00:24:00 •Management of Food and Beverage Operations: 00:22:00 •Marketing and Human Resource: 00:18:00 •Assignment - Catering Management: 00:00:00
Dive deep into the world of Hospitality Compliance Management with our comprehensive course. Whether it's understanding the intricacies of food safety, ensuring guests' safety and security, or mastering data protection, this course has it all. Embrace a holistic approach to the hospitality sector, ensuring every facet of your establishment abides by legal and ethical standards. Ensuring compliance in the hospitality sector is paramount, and it goes beyond just serving safe food. From environmental considerations to the responsible serving of alcohol, our modules provide thorough knowledge. As you progress, delve into the critical areas of audits and training programmes, ensuring you stay ahead in the ever-evolving compliance landscape. Learning Outcomes Understand the fundamental concepts of Hospitality Compliance Management. Gain insights into the legalities and best practices of food safety and hygiene. Grasp the essentials of safety, security, and environmental compliances in hospitality. Learn the importance and nuances of alcohol, beverage, and data protection compliances. Acquire knowledge on how to effectively audit and implement training programmes for compliance. Why buy this Hospitality Compliance Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Hospitality Compliance Management Course for? Aspiring managers aiming to lead in the hospitality sector. Current hospitality managers seeking to enhance their compliance knowledge. Professionals in the food and beverage industry focusing on best practice compliances. Data protection officers in the hospitality industry. Environmental consultants working with hospitality establishments. Career path Hospitality Compliance Manager: £40,000 - £55,000 Food Safety Officer: £25,000 - £35,000 Safety and Security Supervisor: £28,000 - £40,000 Environmental Compliance Specialist: £30,000 - £45,000 Beverage Compliance Officer: £27,000 - £38,000 Data Protection Officer (Hospitality): £50,000 - £65,000 Prerequisites This Hospitality Compliance Management Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Hospitality Compliance Management Introduction to Hospitality Compliance Management 00:16:00 Module 2: Food Safety and Hygiene Compliance Food Safety and Hygiene Compliance 00:19:00 Module 3: Safety and Security Compliance Safety and Security Compliance 00:21:00 Module 4: Environmental Compliance Environmental Compliance 00:16:00 Module 5: Alcohol and Beverage Compliance Alcohol and Beverage Compliance 00:17:00 Module 6: Data Protection and Privacy Compliance Data Protection and Privacy Compliance 00:23:00 Module 7: Compliance Audits and Training Programmes Compliance Audits and Training Programmes 00:21:00
The 'Kitchen Porter Training: Hygiene, Safety, and HACCP Principles' is a comprehensive program aimed at individuals pursuing a career in the culinary industry as kitchen porters. This course covers essential aspects of kitchen operations, including hygiene, safety, the use of tools and equipment, dishwashing, sanitation, and inventory management. Moreover, learners will gain an understanding of Hazard Analysis and Critical Control Points (HACCP) principles, crucial for maintaining food safety standards in a professional kitchen environment. Learning Outcomes of Kitchen Porter Training: Hygiene, Safety, and HACCP Principles: Upon completion of this course, participants will be able to: Develop a strong foundation in kitchen hygiene and sanitation practices. Learn to operate and maintain kitchen tools and equipment effectively. Master the art of efficient dishwashing and kitchen upkeep. Implement safety protocols to prevent accidents and ensure a secure kitchen environment. Understand the importance of inventory management in a culinary setting. Grasp the fundamentals of HACCP and its role in food safety. Apply HACCP principles to identify and control food safety hazards. Prepare for a role as a skilled and safety-conscious kitchen porter. Why buy this Kitchen Porter Training: Hygiene, Safety, and HACCP Principles? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Kitchen Porter Training: Hygiene, Safety, and HACCP Principles there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Kitchen Porter Training: Hygiene, Safety, and HACCP Principles course for? This Kitchen Porter Training: Hygiene, Safety, and HACCP Principles does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring kitchen porters seeking to enter the culinary industry. Restaurant and catering staff looking to enhance their kitchen skills. Individuals interested in pursuing a career in food service. Current kitchen porters aiming to improve their knowledge and skills. Prerequisites This Kitchen Porter Training: Hygiene, Safety, and HACCP Principles was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Kitchen Porter - Entry-level position with earnings ranging from £15,000 to £20,000 per year. Kitchen Assistant - Potential earning of £18,000 to £25,000 per year. Commis Chef - Median earning of £20,000 to £28,000 per year. Sous Chef - Median earning of £30,000 to £40,000 per year. Head Chef - Experienced chefs can earn £40,000 to £60,000+ per year. Course Curriculum Module 01: Introduction to Kitchen Porter Introduction to Kitchen Porter 00:08:00 Module 02: Tools and Equipment Tools and Equipment 00:10:00 Module 03: Dishwashing and Kitchen Maintenance Dishwashing and Kitchen Maintenance 00:11:00 Module 04: Cleaning and Sanitation Cleaning and Sanitation 00:12:00 Module 05: Kitchen Safety Kitchen Safety 00:12:00 Module 06: Inventory Management Inventory Management 00:08:00 Module 07: Introduction to HACCP Introduction to HACCP 00:18:00 Module 08: Principles of HACCP Principles of HACCP 00:24:00
Overview The Hospitality Management Certificate and Recruitment Process course offer comprehensive training in hospitality management and the recruitment process. It covers modules on introduction to hospitality management, hotel industry overview, selection and recruitment processes, development and training, front office operations, housekeeping, engineering, security operations, food and beverage operations, service quality management, marketing in travel and tourism business, accounting, customer satisfaction, and e-hospitality and technology. Learning Outcomes: Develop a solid understanding of hospitality management principles and practices. Gain insights into the hotel industry, its operations, and the role of hospitality managers. Learn about the process of selection and recruitment in the hospitality industry. Understand the importance of development and training for the growth of hospitality professionals. Acquire management skills for front office operations, housekeeping, engineering, and security. Learn about food and beverage operations management in the hospitality sector. Understand the significance of service quality management and its impact on customer satisfaction. Explore marketing strategies in the travel and tourism business. Acquire knowledge of accounting principles and their application in the hospitality industry. Understand the factors contributing to customer satisfaction and retention in the hospitality sector. Learn about the integration of technology and e-hospitality in modern hospitality management practices. Why buy this Hospitality Management Certificate and Recruitment Process? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Hospitality Management Certificate and Recruitment Process you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the hospitality industry with a managerial focus. Current hospitality employees seeking career advancement through formal education. Entrepreneurs interested in establishing or managing hospitality businesses. Graduates exploring diverse career paths within the hospitality sector. Professionals in related fields aiming to diversify their skills in hospitality management. Prerequisites This Hospitality Management Certificate and Recruitment Process was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager: £32,000 - £55,000 Per Annum Hospitality Human Resources Manager: £30,000 - £50,000 Per Annum Food and Beverage Manager: £25,000 - £40,000 Per Annum Front Office Manager: £22,000 - £35,000 Per Annum Housekeeping Manager: £20,000 - £30,000 Per Annum Tourism Marketing Manager: £28,000 - £45,000 Per Annum Course Curriculum Hospitality Management Certificate and Recruitment Process Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Hospitality Management Certificate and Recruitment Process 00:20:00 Final Exam Final Exam - Hospitality Management Certificate and Recruitment Process 00:20:00
The Hotel Revenue and Hospitality Management Diploma provides comprehensive training in hospitality management, covering various aspects such as front office operations, housekeeping, food and beverage management, service quality, marketing in travel and tourism, accounting, customer satisfaction, and e-hospitality technology. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Learn the processes involved in selection, recruitment, and training within the hospitality sector. Develop effective management skills for front office operations, housekeeping, engineering, and security. Gain insights into food and beverage operations management. Acquire knowledge of service quality management in the hospitality industry. Explore marketing strategies applicable to travel and tourism businesses. Understand accounting practices relevant to the hospitality sector. Focus on ensuring customer satisfaction in a hospitality setting. Learn about e-hospitality and the integration of technology in the hospitality industry. Why buy this Hotel Revenue and Hospitality Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Revenue and Hospitality Management Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Revenue and Hospitality Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Hotel Revenue and Hospitality Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Revenue and Hospitality Management Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Hotel Revenue Management Module 01: Fundamentals of Hotel Revenue Management 00:16:00 Module 02: Importance of Revenue Management 00:20:00 Module 03: Key Performance Indicator in Revenue Management 00:18:00 Module 04: Forecasting of Hotel Revenue Management 00:21:00 Module 05: Pricing of Hotel Revenue Management 00:22:00 Module 06: Profitable Distribution Strategy 00:07:00 Module 07: Overbooking Practices in Hotel Revenue Management 00:10:00 Module 08: How to Promote your Hotel 00:15:00 Module 09: Customer and Other Essential Factors 00:13:00 Module 10: The Future of Hotel Revenue Management in UK 00:21:00 Mock Exam Mock Exam - Hotel Revenue and Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hotel Revenue and Hospitality Management Diploma 00:20:00
Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00