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2445 History courses in Kinmel Bay delivered Online

ISSUES AND TRENDS IN CONTEMPORARY AFRICAN POLITICS | Live Online Learning

By Gada Academy

Unveil Africa’s political future: Dive into colonial legacies, state-building challenges, democratization efforts, the African Union’s influence, and emerging great power rivalries. Discover sharp, insightful takes on contemporary African politics.

ISSUES AND TRENDS IN CONTEMPORARY AFRICAN POLITICS | Live Online Learning
Delivered Online + more
€119 to €352

BOOKINGS CLOSED! 8th April Saskia Leach #Agent121. Looking for: ADULT FICTION, YA THRILLER

5.0(2)

By I Am In Print

LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is a Junior Literary Agent at Kate Nash Literary Agency, where she has been working since 2021. She loves stories that features complex and dynamic characters and is fascinated by books containing document inserts or written from multiple perspectives. Saskia represents fiction for adults and young adults in the genres of crime, thriller, romance, historical/saga, horror, speculative and bookclub. She does not represent literary fiction, sci-fi, fantasy, non-fiction, action/adventure thrillers, non-fiction, picture books or chapter books for children younger than middle grade. Saskia is particularly looking for LGBTQIA+ romance, high concept psychological thriller with a unique hook or set in an unusual location, and bookclub fiction revolving around a moral dilemma - but she is open to reading submissions in all genres she represents. She is keen to hear from writers from underrepresented voices and perspectives. Saskia would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Wednesday 2nd April 2025

BOOKINGS CLOSED! 8th April Saskia Leach #Agent121. Looking for: ADULT FICTION, YA THRILLER
Delivered Online + more
£72

Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

4.6(39)

By Geopace Training

Learn how to take blood ... train as a Phlebotomist Nationally Recognised Qualification No previous experience or qualifications needed OCN Accredited - Level 3 (advanced) CPD Accredited (The CPD Certification Service) Covers all steps up to live blood draw Practise on artificial arm and fake blood! Basic understanding of English language required OPEN TO ALL APPLICANTS

Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom
Delivered Online + more
£285

Advanced Diploma in History (Ancient history, Medieval history, Military history)

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Advanced Diploma in History (Ancient history, Medieval history, Military history) Mega Bundle** Advanced Diploma in History (Ancient history, Medieval history, Military history) Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Advanced Diploma in History (Ancient , Medieval , Military history) package online with Studyhub through our online learning platform. The Advanced Diploma in History (Ancient history, Medieval history, Military history) bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advanced Diploma in History (Ancient history, Medieval history, Military history) course provides complete 360-degree training on Advanced Diploma in (Ancient history, Medieval , Military history). You'll get not one, not two, not three, but twenty-five Advanced Diploma in History (Ancient , Medieval , Military history) courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Advanced Diploma in History (Ancient, Medieval, Military history) courses are yours for as long as you want them once you enrol in this course This Advanced Diploma in History (Ancient , Medieval , Military history) Bundle consists the following career oriented courses: Course 01: History of the Renaissance Course Course 02: Medieval History: Arts Management & Ancient History Course 03: Military History Course 04: The History of the Industrial Revolution in Great Britain Course 05: Maya and Aztec History: Uncovering Ancient Civilizations Course 06: History of Art: Fine Art, Forms, Modern and Contemporary Art Course 07: Archaeology Course 08: Archaeology Exploration: Uncovering the Mysteries of the Past Course 09: Basics of Marine Archaeology Diploma Course 10: Arts Management Course 11: Forensic Anthropology Course 12: Exploring the World of Gemology Course 13: Egyptology Diploma Course 14: Applied Meditations by Marcus Aurelius : Philosophy of a Stoic Course 15: Comparative Literature Studies: A Global Perspective Course 16: Cultural Heritage Management Diploma Course 17: English Literature Course 18: Political Study Course 19: Birth of the Railway Age in Glasgow Course 20: Indigenous Studies: Australian Aboriginal Cultures Course 21: Medieval Literature: Chaucer and More Course 22: Modernist Literature, Existentialism and Modernist Poetry Course 23: Exploring Theology: An Introduction to the Study of Religion Course 24: Comparative Religion: A Multifaceted Exploration Course 25: UK / British Politics The Advanced Diploma in History (Ancient history, Medieval history, Military history) course has been prepared by focusing largely on Advanced Diploma in History (Ancient history, Medieval history, Military history) career readiness. It has been designed by our Advanced Diploma in History (Ancient history, Medieval history, Military history) specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. In this exclusive Advanced Diploma in History (Ancient , Medieval , Military history) bundle, you really hit the jackpot. Here's what you get: Step by step Advanced Diploma in History (Ancient, Medieval, Military history) lessons One to one assistance from Advanced Diploma in History (Ancient, Medieval, Military History) professionals if you need it Innovative exams to test your knowledge after the Advanced Diploma in History (Ancient, Medieval, Military History) course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Advanced Diploma in History (Ancient, Medieval, Military history) courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advanced Diploma in History (Ancient, Medieval, Military history) certificate and transcript on the next working day Easily learn the Advanced Diploma in History (Ancient, Medieval, Military history) skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Diploma in History (Ancient , Medieval , Military history) training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Diploma in History (Ancient, Medieval, Military history) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Advanced Diploma in History (Ancient , Medieval , Military history) course, all you need is - A smart device A secure internet connection And a keen interest in Advanced Diploma in History (Ancient, Medieval, Military history) Career path You will be able to kickstart your Diploma in History (Ancient , Medieval , Military history) career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Diploma in History (Ancient , Medieval , Military history) career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Advanced Diploma in History (Ancient history, Medieval history, Military history)
Delivered Online On Demand6 days
£279

Military History, Egyptology & Medieval History

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Military History, Egyptology & Medieval History
Delivered Online On Demand
£399

HA Webinar: Showcasing history teaching and learning in special schools

5.0(1)

By Historical Association

Historical Association webinar series: Making history accessible Presenters: Gemma Hargraves and Sally Lonsdale From a special school perspective, Sally Lonsdale will explore how history is encountered at her school. With secondary students working at Key Stage 1 age related expectations, history is seen as an ‘enriching subject’ with a strong focus on literacy and vocabulary. The session will explore how students with Profound and Multiple Learning Disabilities and those with EHCP outcomes are supported and show how history teaching can be effective and joyful when directed by student experience and interests and focusing on skills rather than specific knowledge. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

HA Webinar: Showcasing history teaching and learning in special schools
Delivered Online
£31.67 to £55.83

14th April Una McKeown #Agent121. Looking for: ADULT FICTION, NON-FICTION

5.0(2)

By I Am In Print

LOOKING FOR: MG, YA, ADULT FICTION, NON-FICTION Una is a Rights Agent at Susanna Lea Associates and am starting to build a client list. She grew up in London and graduated from the University of Cambridge with a BA in English in 2021. At university, Una was particularly interested in contemporary West African and South Asian literature. She started as an agent's assistant at SLA London in 2022 and now handles some translation rights and provides support with editorial work and submissions. Una's favourite reads always set her at ease right away and draws her in with impressive and accessible storytelling, memorable characters or an original hook. Una enjoys writing which expands her worldview, makes her laugh out loud or keeps her on her toes with its twists and turns. She welcomes submissions from debut authors and would be keen to read across a wide range of genres and styles. She is looking for literary, upmarket and book club fiction, and is always drawn to stories that explores the challenges and complexities of love and relationships in all its forms —within families, between friends or in romantic relationships. Una loves the way in which familial relationships are dissected in The Wren, The Wren by Anne Enright and the impact of the local community in Small Worlds by Caleb Azumah Nelson. She is always drawn to novels with a strong sense of community, whether they are unified by geography, culture, or in other unexpected ways. Una has always loved reading international and translated fiction and welcomes submissions from authors writing contemporary fiction that engages with cultures and traditions from around the world, such as in voices of the deities in Freshwater by Akwaeke Emezi or the subversive tales of Sayaka Murata. She is not looking for children’s or YA titles, science fiction or high-concept fantasy, but is open to submissions from authors writing in the speculative fiction space, and books with fantastical or otherworldly elements, be that magical realism or supernatural horror, such as Mona Awad's campus novel with a twist, Bunny. Una would also love to read more writing that engages with the natural world and reminds us of the limitations of human understanding. In non-fiction, Una enjoys books that furthers her understanding of wider societal issues — nature and the environment, culture, and little-known history. Her recent non-fiction favourites are Eve by Cat Bohannon, Doppelgänger by Naomi Klein and Unearthed by Claire Ratinon. Una would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Una is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 7th April 2025

14th April Una McKeown #Agent121. Looking for: ADULT FICTION, NON-FICTION
Delivered Online + more
£72

Level 3 & 4 History (Military History)

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120CPD Points | Lifetime Access

Level 3 & 4 History (Military History)
Delivered Online On Demand
£100

History : Military History

4.7(160)

By Janets

Register on the History : Military History today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The History : Military History is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The History : Military History Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the History : Military History, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 1: Introduction to Military History Introduction to Military History 00:23:00 Module 2: Theories of Warfare Theories of Warfare 00:26:00 Module 3: Military Weaponry and Aviation Military Weaponry and Aviation 00:23:00 Module 4: Naval Warfare Naval Warfare 00:22:00 Module 5: Ground Warfare and Military Technology Ground Warfare and Military Technology 00:15:00 Module 6: The World Wars The World Wars 00:29:00 Module 7: The British Military History The British Military History 00:23:00 Module 8: Leadership and Command in War Leadership and Command in War 00:19:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

History : Military History
Delivered Online On Demand3 hours
£25

Medieval History Diploma Course

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever wondered about life in a castle, the impact of medieval battles, or the treasures buried beneath our feet? Medieval history continues to captivate the imagination and interest of many in the UK, as evidenced by the nearly 15% increase in museum visits to medieval collections over the past decade. This comprehensive Medieval History bundle offers a fascinating exploration of this period, equipping you with a range of valuable skills! This course bundle will equip you with a deep understanding of medieval history, from the fall of the Roman Empire to the rise of the Renaissance. You'll learn about military history, exploring the tactics and strategies of medieval warfare. You'll also gain insights into medieval society, culture, and art through courses on archaeology, arts management, and gemology. With a single payment, you will gain access to Medieval History course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Medieval History Bundle Package includes: Course 01: Diploma in Medieval History at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Military History Course 02: Archaeology Course 03: Arts Management Course 04: Gemology Course 05: Egyptology Course 06: Politics Course 07: Media and Public Relations Diploma Course 08: Touch Typing Masterclass Course 09: Report Writing Course 10: Effective Methods of Public Speaking and Presentation Skill Whether you're a history buff or seeking to enhance your professional skillset, this bundle provides a unique opportunity to learn from experts and unlock the secrets of the medieval world. Enrol now! Learning Outcomes of Medieval History Analyze key events and developments of the Medieval Era. Explore the social, political, and economic structures of medieval society. Examine the role of warfare and military strategy in the Middle Ages. Uncover the fascinating world of medieval art, architecture, and culture. Develop critical thinking skills to evaluate historical evidence. Enhance your communication skills through report writing and public speaking. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Medieval History Get a free student ID card with Medieval History Training program (£10 postal charge will be applicable for international delivery) The Medieval History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medieval History course materials The Medieval History comes with 24/7 tutor support Start your learning journey straight away with this Medieval History bundle and take a step toward a brighter future! *** Course Curriculum: *** Main Course: Diploma in Medieval History at QLS Level 5 Module 01: Timeline of the Middle Ages Module 02: The Kings and the Vikings Module 03: Byzantine Empire: Survival, Revival and Collapse Module 04: The Christian World Module 05: Heresy to Christianity Module 06: The Islamic World Module 07: Medieval Life and Means of Living Module 08: Women in the Medieval Era Module 09: Literature Module 10: Art and Architecture Module 11: Magic and Science Module 12: Military and Warfare Module 13: The Emergence of State Power Module 14: Medieval Calamities: The Great Famine and the Black Death Course 01: Military History Module 1: Introduction To Military History Module 2: Theories Of Warfare Module 3: Military Weaponry And Aviation Module 4: Naval Warfare Module 5: Ground Warfare And Military Technology Module 6: The World Wars Module 7: The British Military History Module 8: Leadership And Command In War Course 02: Archaeology Module 01: Introduction To Archaeology Module 02: Different Types Of Archaeology Module 03: Archaeological Time Period Module 04: Archaeological Site Surveying And Features Module 05: Pre-Excavation Research: Dimensions Of Excavation And Safety Measures Module 06: Methods Of Excavation Module 07: The Process Of Excavation And Documentation Module 08: Post-Excavation Analysis Module 09: Understanding Dating In Archaeology Module 10: Archaeological Interpretation Module 11: Conservation: Protecting The World's Heritage =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Wish to gain a better understanding of relevant topics. Already working in this field and want to learn more about the topics. Is a student pursuing a relevant field of study? Requirements The Medieval History Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Entry-level Auctioneer (£20,000 to £24,000 per annum). Creative or Technical Writer (£22k to £49k annually), Collections Manager( £31,116 per annum) Teacher (entry level starts at around £31,570 per year). Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Medieval History at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Medieval History Diploma Course
Delivered Online On Demand3 weeks
£129

Educators matching "History"

Show all 6
Wrexham Foyer

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.