226 Healthcare courses delivered Live Online

CBT for Abandonment Anxiety Course Overview: This course on CBT for Abandonment Anxiety explores the core principles of Cognitive Behavioural Therapy (CBT) as a tool for addressing abandonment anxiety. The programme is designed to provide learners with a comprehensive understanding of how CBT techniques can help individuals overcome fears related to abandonment, fostering emotional resilience and healthier relationships. Learners will gain insight into the underlying causes of abandonment anxiety, alongside methods for managing emotional distress, improving self-esteem, and building secure attachments. By completing this course, participants will be equipped to apply CBT strategies in both personal and professional settings, enhancing their ability to support others struggling with similar issues. Course Description: This course covers key topics such as the psychology behind abandonment anxiety, common behavioural patterns, and the role of cognitive distortions. Learners will delve into specific CBT techniques such as cognitive restructuring, exposure therapy, and emotion regulation strategies. Through structured learning, participants will explore how to identify and challenge irrational thoughts, manage emotional responses, and develop healthier relationship dynamics. Throughout the course, learners will also examine real-world case studies to better understand how CBT is applied to address abandonment anxiety. By the end of the course, learners will have gained valuable skills to manage anxiety and build lasting emotional resilience. CBT for Abandonment Anxiety Curriculum: Module 01: Introduction to Abandonment Anxiety Module 02: Understanding Cognitive Behavioural Therapy (CBT) Module 03: Cognitive Restructuring for Abandonment Anxiety Module 04: Exposure Therapy Techniques Module 05: Emotion Regulation and Mindfulness Module 06: Building Secure Attachments Module 07: CBT in Practice: Case Studies and Applications (See full curriculum) Who is this course for? Individuals seeking to manage abandonment anxiety Professionals aiming to enhance therapeutic skills in CBT Beginners with an interest in mental health and anxiety management Therapists looking to deepen their knowledge of CBT applications Career Path Cognitive Behavioural Therapist Mental Health Counsellor Clinical Psychologist Therapeutic Support Worker Anxiety Specialist in Healthcare

Health & Safety and Wellbeing in Care Course Overview This course provides an in-depth understanding of health, safety, and wellbeing within the care sector. It explores key legislation, risk management, and the essential protocols to ensure the safety of both care providers and recipients. By covering topics such as fire safety, stress management, and correct handling techniques, learners will be equipped to create safer care environments. The course delivers valuable knowledge for maintaining compliance with legal frameworks and improving overall wellbeing in care settings. Upon completion, learners will gain confidence in managing health and safety practices, enhancing both personal and organisational care standards. Course Description "Health & Safety and Wellbeing in Care" is designed to provide learners with a comprehensive understanding of the regulations, practices, and tools necessary for ensuring safety and wellbeing in care environments. The course covers essential topics such as health and safety legislation, security protocols, and stress management. Learners will explore fire safety and its related legislation, as well as proper handling and moving techniques. The course also delves into key regulations like LOLER (Lifting Operations and Lifting Equipment Regulations) and RIDDOR (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations). By the end, learners will have developed skills to assess and manage risks in various care settings, ensuring the safety of individuals and contributing to the improvement of overall care standards. Health & Safety and Wellbeing in Care Curriculum Module 01: Health & Safety Legislation & Policies Module 02: Safety, Security & Stress Management Module 03: Fire Safety Module 04: Fire Safety Legislation Module 05: Handling and Moving Module 06: LOLER & RIDDOR (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of health and safety in care environments. Professionals aiming to ensure compliance with health and safety regulations in care settings. Beginners with an interest in health and safety practices for the care industry. Care providers who wish to improve their workplace safety standards. Career Path Health and Safety Officer in care settings Risk Manager in healthcare environments Care Home Manager Support Worker Health and Safety Consultant for care organisations

Listening Masterclass Course Overview: The "Listening Masterclass" is designed to enhance learners' listening abilities, focusing on effective communication and comprehension. This course delves into the key components of listening, exploring the difference between hearing and listening, as well as the nuances of active and passive listening. It highlights various listening types and offers techniques to improve listening skills. Upon completion, learners will be able to engage in more focused and empathetic conversations, benefiting both their personal and professional relationships. This course is ideal for those who wish to refine their communication abilities, develop stronger listening techniques, and understand the power of listening in various contexts. Course Description: This course provides a deep dive into the fundamentals of listening, including the distinction between hearing and listening, and the differences between active and passive listening. Learners will explore various types of listening, from empathetic to critical listening, and how each plays a role in communication. The course also covers practical strategies for enhancing listening skills, such as mindfulness techniques and the importance of body language. Learners will gain a comprehensive understanding of the benefits of listening, including improved personal interactions, better professional relationships, and enhanced problem-solving capabilities. By the end of the course, participants will be able to apply effective listening strategies in diverse situations, from the workplace to social interactions, resulting in stronger connections and more effective communication. Listening Masterclass Curriculum: Module 01: What are Good Listening Skills? Module 02: Difference between Active and Passive Listening Module 03: Difference between Listening and Hearing Module 04: Ways to Improve Your Listening Skills Module 05: Types of Listening Module 06: Benefits of Good Listening Skills Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their ability to engage with others effectively. Beginners with an interest in refining their listening abilities. Anyone looking to foster stronger personal and professional relationships. Career Path Customer Service Representative Human Resources Professional Sales and Marketing Specialist Public Relations Officer Educational Instructor or Trainer Mediator or Conflict Resolution Specialist Healthcare Provider (e.g., Nurses, Therapists)

Course Overview The Diploma in Childcare is designed to provide learners with a comprehensive understanding of child development, care practices, health, and safety standards essential for working with young children. This course offers valuable insights into early years education, child protection principles, and the importance of creativity and play in a child's growth. Learners will gain the knowledge required to foster positive environments that support children’s emotional, social, and physical development. Through structured learning, participants will enhance their ability to identify individual needs, promote healthy living, and safeguard children effectively. By the end of the course, learners will be well-prepared to pursue further qualifications or begin a rewarding journey within the childcare sector, equipped with essential theoretical and developmental foundations. This qualification is ideal for anyone passionate about contributing to the wellbeing and development of young children in a variety of educational or care settings. Course Description The Diploma in Childcare delves deeper into the core areas crucial for nurturing and supporting young children. Learners will explore developmental milestones, caregiving routines, nutritional guidelines, safeguarding policies, and inclusive education for children with special needs. The course promotes a strong understanding of both health and safety legislation and the vital role of creativity and play in early childhood learning. Structured to encourage a thorough and engaging learning experience, it combines key theoretical frameworks with current industry practices. Participants will develop a comprehensive skill set, including the ability to plan age-appropriate activities, recognise signs of developmental concerns, and support a diverse range of learning styles. By completing this course, learners will build a solid academic foundation, supporting career progression in childcare or early years education, and offering transferable skills relevant to a wide variety of child-focused roles within educational, healthcare, and community sectors. Course Modules Module 01: Understanding Child Development Module 02: Care for Children Module 03: Healthy Food, Healthy Living Module 04: Keeping Children Healthy and Safe Module 05: Child Protection Module 06: Play, Imagination and Creativity Module 07: Early Years Provision Module 08: Children with Special Needs Module 09: Keeping Children Healthy & Safe (See full curriculum) Who is this course for? Individuals seeking to pursue a career in childcare or early years education. Professionals aiming to expand their expertise in child development and welfare. Beginners with an interest in supporting children’s growth and wellbeing. Parents, guardians, or caregivers wishing to deepen their understanding of child development. Career Path Early Years Practitioner Nursery Assistant Childcare Support Worker Learning Support Assistant Playgroup Leader Child Welfare Officer Special Educational Needs (SEN) Assistant Family Support Worker

End of Life Care Course Overview The "End of Life Care" course offers a comprehensive foundation in providing care to individuals at the end of life. Learners will explore key aspects such as the availability of services, advanced care planning, and the goals of care. This course addresses various medical conditions, including physical and neurological illnesses, while also highlighting the importance of communication, psychosocial, and spiritual care. Upon completion, learners will have a thorough understanding of the necessary skills and knowledge to offer quality care during this sensitive time, ensuring individuals and their families receive respectful, empathetic, and professional support. Course Description This course covers a broad range of topics essential for providing quality end-of-life care. Learners will study the availability of care services, the importance of advance care planning, and the various goals of care tailored to individual needs. The curriculum includes an in-depth examination of physical and neurological illnesses, as well as the holistic assessment of care needs. Additionally, learners will focus on effective communication techniques, spiritual and psychosocial care, and legal aspects surrounding end-of-life decisions. By the end of the course, learners will be equipped with the skills to navigate sensitive end-of-life situations, ensuring compassionate care is delivered across all aspects of patient wellbeing. End of Life Care Curriculum Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of end-of-life care. Professionals aiming to specialise in palliative or hospice care. Beginners with an interest in healthcare, particularly in the field of end-of-life care. Those wanting to contribute to improving quality of life in critical care settings. Career Path Palliative Care Specialist Hospice Care Worker Care Manager in End-of-Life Settings Social Worker for End-of-Life Services Health and Social Care Advisor for Elderly and Terminally Ill Individuals

Course Overview The Diet and Nutrition Specialist Course provides a comprehensive introduction to the principles of healthy eating, nutrient functions, and dietary management. This course is designed to equip learners with an in-depth understanding of food science, digestion, nutritional needs across different life stages, and the role of diet in preventing and managing health conditions. Throughout the course, students will explore a variety of essential topics, from macronutrients and micronutrients to food intolerances and women’s health concerns. Upon completion, learners will possess the knowledge to interpret food labels, recommend balanced diets, and understand the nutritional considerations for various groups. This course holds immense value for anyone wishing to enhance their expertise in dietetics or pursue a career focused on promoting health and wellbeing. Learners will leave with the ability to make informed nutritional assessments and offer evidence-based advice for healthy living. Course Description The Diet and Nutrition Specialist Course offers a structured learning journey through the fundamentals of food and nutrition, covering key topics essential for understanding human health. Learners will delve into the classification and function of macronutrients and micronutrients, explore the processes of digestion, absorption, and detoxification, and examine how nutrition impacts common health conditions such as heart disease, cancer, and diabetes. Further areas of focus include energy requirements, managing food allergies, maintaining a healthy weight, and specific nutritional needs during pregnancy and infancy. The course is delivered through engaging lessons designed to build both theoretical knowledge and critical thinking skills. By completing this course, participants will develop a robust foundation in nutrition science, enabling them to confidently address dietary concerns, support wellness initiatives, and contribute to healthier communities. This programme is ideal for those committed to advancing their knowledge of nutrition within a professional or personal context. Course Modules Module 01: Basics of Food and Nutrition Module 02: Macronutrients: Classification & Functions of Carbohydrates Module 03: Macronutrients: Classification & Functions of Lipids and Proteins Module 04: Micronutrients I & II Module 05: Digestion and Absorption Module 06: Detoxification Module 07: Healthy & Balanced Diet and Food Labelling Module 08: Average Requirements for Energy and Nutrients Module 09: Food Intolerances and Allergies Module 10: Health Conditions: Heart Disease, Cancer & Diabetes Module 11: Maintaining a Healthy Weight and Eating Problems & Treatments Module 12: Women’s Health Care & Common Concerns During Pregnancy Module 13: Nutrition for the Baby & Special Foods (See full curriculum) Who is this course for? Individuals seeking to gain a comprehensive understanding of diet and nutrition. Professionals aiming to enhance their career in health, wellness, or nutrition advisory roles. Beginners with an interest in nutrition, healthy eating, and human health. Health enthusiasts wanting to deepen their knowledge of dietary science. Career Path Nutrition Advisor Diet and Wellness Consultant Health Coach Community Health Worker Food and Nutrition Educator Public Health Assistant Healthcare Support Roles

Course Overview The Mental Health Awareness Diploma offers a comprehensive exploration into the complexities of mental health, equipping learners with essential knowledge to better understand mental health issues across various stages of life. This course highlights common mental illnesses, treatments, and the societal perspectives surrounding mental health. Learners will gain a deeper appreciation of the importance of early intervention, support strategies, and the role of mental health legislation. Through studying a broad range of topics, participants will develop a heightened awareness of the challenges faced by individuals experiencing mental health conditions. By the end of the programme, learners will have a well-rounded understanding that can be applied across personal, educational, or professional settings. This course is ideal for anyone looking to foster a supportive environment within communities or workplaces, promoting wellbeing and inclusivity. Upon successful completion, learners will possess a foundation that encourages compassionate engagement with mental health issues. Course Description The Mental Health Awareness Diploma delves into key areas such as psychiatric and genetic disorders, stress, anxiety, schizophrenia, personality and mood disorders, as well as eating and sleeping disorders. The course also addresses sensitive topics like self-harm and suicide, while highlighting therapeutic interventions and medication options. Learners will explore how social attitudes, legislation, and workplace environments influence mental health care and stigma. The structured modules ensure an accessible and supportive learning journey, promoting critical thinking and empathetic understanding. Students will enhance their awareness of early signs, risk factors, and appropriate responses to mental health issues. Designed to strengthen both personal insight and professional capability, this course provides a valuable framework for contributing positively within educational, healthcare, or corporate settings. The Mental Health Awareness Diploma stands as an informative and enriching pathway for those committed to promoting mental wellness and inclusivity in their communities and professions. Course Modules Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric and Genetic Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of mental health and wellbeing. Professionals aiming to improve mental health awareness within their organisations or roles. Beginners with an interest in psychology, counselling, or community care. Anyone committed to promoting inclusivity and supporting mental health initiatives. Career Path Mental Health Support Worker Counselling Assistant Human Resources and Wellbeing Officer Social Care Worker Educational Support Assistant Community Outreach Coordinator Youth Worker specialising in Mental Health Mental Health Advocate

HR Support Services – In Partnership with PixelsHR ✅ All-in-One HR Platform | ✅ GDPR-Compliant | ✅ Built for UK SMEs Take the Stress Out of HR Management At PETM LTD, we know that compliance and efficiency don’t stop at vehicle management – they extend to your people. That’s why we’ve partnered with PixelsHR, a leading UK HR software provider, to give transport operators and SMEs access to a modern, all-in-one HR solution. Whether you employ 5 or 500 staff across multiple or single sites, this service simplifies HR administration, keeps you compliant, and saves you valuable time. From onboarding new employees to managing absence records and policy sign-offs, everything is handled in one secure, cloud-based platform. 💼 Why Choose this HR Support? Built for UK SMEs – Tailored to meet the needs of small and medium-sized businesses, including logistics and transport operators. Stay Compliant – GDPR-ready and aligned with UK employment law. Save Time with Automation – Automated holiday tracking, reminders, and workflows cut admin time by up to 60%. Easy to Use – No HR expertise required, perfect for busy managers. Cloud-Based Access Anywhere – Use it securely from desktop, tablet, or mobile. Key Features 🟠 Employee records management 🟠 Holiday & absence tracking 🟠 Onboarding & offboarding tools 🟠 Policy distribution with e-signatures 🟠 Performance reviews & appraisals 🟠 Document storage & GDPR compliance 🟠 HR reporting & analytics 🟠 Manager self-service access 👩‍💼 Who Is This For? Transport & logistics companies managing compliance alongside HR Small & Medium business owners handling HR admin themselves Office managers wearing multiple hats Growing SMEs looking for scalable HR solutions 🔒 Stay Compliant. Stay Organised. Stay Ahead. By partnering with PixelsHR, PETM LTD helps you manage HR in the same professional, structured way you manage your transport compliance. This isn’t just software – it’s a smarter way to handle your workforce. Trusted across industries: 🚚 Transport & Logistics | 🏗 Construction | 💻 Tech Startups | 🏥 Healthcare | 🎓 Education | ⚖ Professional Services 🚀 Ready to Upgrade Your HR? Submit your enquiry today, and PETM LTD will connect you with PixelsHR – giving you modern, compliant, and stress-free HR support.

This course provides attendees with the knowledge required to assess and care for service users with dysphagia.

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support