• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

217 Healthcare Science Assistant courses

Receptionist : Office Admin and Reception Skills

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Receptionist : Office Admin and Reception Skills
Delivered Online On Demand4 days
£104

Level 5 Diploma in Healthcare Assistant - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

>>Healthcare Assistant at QLS Level 5 with Free QLS Endorsed Certificate<< The NHS is the largest publicly funded healthcare system in the world. It employs more than 1.5 million people, making it one of the largest employers in the UK. If you're drawn to helping others and passionate about patient well-being, this Healthcare Assistant course is your perfect stepping stone. This Diploma in Healthcare Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Healthcare Assistant course is a customised training programme developed to meet the growing demand for skilled healthcare professionals in the UK. It includes modules on legal and ethical standards, maintaining medical records, ensuring confidentiality, upholding hygiene, infection control, patient mobility, and understanding the rights and responsibilities of healthcare workers. With the UK's healthcare industry showing no signs of slowing down, this Healthcare Assistant course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. So, join us today and gear up for excellence! Learning Outcomes of this Course Navigate diverse healthcare settings as a confident Healthcare Assistant. Master legal and ethical frameworks to uphold professional standards as a Healthcare Assistant. Become a data champion, ensuring accurate medical records and confidentiality for Healthcare Assistant duties. Prioritise patient well-being through effective hygiene and infection control practices as a Healthcare Assistant. Empower patients with knowledge, understanding mobility issues and advocating for their rights Embrace technological advancements, exploring AI, data science, and their role in the future of the Healthcare Assistant profession. With the UK's healthcare industry showing no signs of slowing down, this course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. Why Choose Our Course? FREE certificate endorsed by the Quality Licence Scheme Get a free student ID card with the course This is an affordable and simple-to-understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The comes with 24/7 tutor support So enrol now in this Healthcare Assistant Today to advance your career! Take a step toward a brighter future with our Healthcare Assistant course! *** Course Curriculum *** Here is the curriculum breakdown of the Healthcare Assistant at QLS Level 5 course: Working in Different Healthcare Settings Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Maintaining Medical Records Confidentiality in a Medical Environment Health and Safety Responsibilities Hygiene in Nursing Infection Control Mobility and Immobility Issues of Patients in Nursing Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Providing Care or Treatment to People Who Lack Capacity Managing Service Delivery in Health and Social Care Medical Jargon and Terminology Effects of Covid-19 on Human Life Preventions and Social Measures to Be Taken Information Technology in Health Care Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Healthcare Assistant at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Healthcare Assistant at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required in this Healthcare Assistant course. Career path This Healthcare Assistant Training will allow you to kickstart or take your career to the next stage in the related sector such as: Healthcare Assistant Community Healthcare Assistant healthcare consultant Healthcare Trainer Medical assistant roles. Certificates CPDQS Accredited PDF Certificate Digital certificate - Included Diploma in Healthcare Assistant at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Healthcare Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Level 5 Diploma in Healthcare Assistant - QLS Endorsed
Delivered Online On Demand3 weeks
£105

Level 2 Working in the Health Sector

By Training Tale

This Level 2 Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Level 2 Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through this Level 2 Working in the Health Sector course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Level 2 Working in the Health Sector course and increase your employability skills. Learning Outcomes After completing this Level 2 Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose Level 2 Working in the Health Sector from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other Benefits of Level 2 Working in the Health Sector 26 PDF Certificate FREE Lifetime Access Free Retake Exam Expert Tutor Support 24/7 Live Support ------------------------- [ Note: Free PDF certificate as soon as completing the Level 2 Working in the Health Sector course ] Main Course: Level 2 Working in the Health Sector Curriculum Module 1: Understand the Role of the Healthcare Worker Module 2: Communication Skills for Working in the Health Sector Module 3: Personal Development in the Health Sector Module 4: Health, Safety and Security in the Health Sector Module 5: Understand Quality Standards in the Health Sector Module 6: Equality and Diversity in the Health Sector GIFT with this Bundle COURSE Level 6 Diploma in Health and Social Care Management Level 5 Diploma in Family Support Worker Level 5 Mental Health Care - MCA and DOLS Level 3 Diploma in Healthcare Support Level 3 Award in Health and Social Care Course Level 3 Dyslexia Awareness Level 2 Award in Suicide Awareness Level 2 Award in Awareness of Dementia Level 2 Health & Care Level 2 Certificate in Awareness of Mental Health Problems Level 2 Safeguarding Children Training Course Level 2 Certificate in Preparing to Work in Adult Social Care Level 2 Certificate in Understanding Safeguarding and Prevent Level 2 Certificate in Understanding the Care and Management of Diabetes Clinical Psychology Diploma Mental Health Support Worker Healthcare Management Training Social Worker: Social Work Diploma Drug and Alcohol Awareness Training Equality and Diversity Diploma in Mastering Psychology Diabetes Awareness Training Introduction to Psychotherapy Diploma in Health and Wellbeing Safeguarding Vulnerable Adults Training Assessment Method After completing each module of the Level 2 Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Enrolling in this course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor

Level 2 Working in the Health Sector
Delivered Online On Demand5 days
£104

Advanced Diploma in Care Assistant Training at QLS Level 7

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Advanced Diploma in Care Assistant Training at QLS Level 7
Delivered Online On Demand7 hours
£105

Level 3 Diploma in Healthcare Support Course

By Training Tale

>> Diploma in Healthcare Support << Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Level 3 Diploma in Healthcare Support prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require. The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This Level 3 Diploma in Healthcare Support course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing Level 3 Diploma in Healthcare Support course, the learner will be able to: Understand how to promote personal development in care settings. Understand principles of safeguarding adults. Understand how to promote health, safety and well-being in care settings. Understand the principles of infection prevention and control. Understand why effective communication is important in the work setting. Understand working relationships in care settings. Implement good practise in handling information. Gain deep knowledge about mental health problems. Understand the principles of therapeutic group activities. Understand current legislation, national guidelines, policies, protocols and good practices to obtain a client history. Recognise the causes and prevalence of suicidal behaviour. Why Choose Level 3 Diploma in Healthcare Support Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Courses are included in this Level 3 Diploma in Healthcare Support Course ** Course 01: Level 3 Diploma in Healthcare Support Course 02: Healthcare Management Training Course 03: Diabetes Awareness Training **Other Benefits of Level 3 Diploma in Healthcare Support Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 3 Diploma in Healthcare Support course] >> Level 3 Diploma in Healthcare Support << Course Curriculum of Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------------- Assessment Method After completing each module of the Level 3 Diploma in Healthcare Support Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Diploma in Healthcare Support course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 3 Diploma in Healthcare Support course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements There are no specific requirements for Level 3 Diploma in Healthcare Support course because it does not require any advanced knowledge or skills. Career path The Level 3 Diploma in Healthcare Support qualification content applies to a variety of roles, some of which are listed below: Senior Healthcare Support Worker Senior Healthcare Assistant Maternity Support Worker Theatre Support Worker Mental Health Support Worker Children and Young People Support Worker Therapy Support Worker Enablement Worker Rehabilitation Assistant Certificates Certificate of completion Digital certificate - Included

Level 3 Diploma in Healthcare Support Course
Delivered Online On Demand24 hours
£110

Secretary : Medical Secretary & Receptionist

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Secretary : Medical Secretary & Receptionist
Delivered Online On Demand3 days
£102

Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant

4.7(26)

By Academy for Health and Fitness

Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant course you will get 20 CPD Accredited PDF Certificates, Hard Copy Certificate of Health and Social Care Certificate and our exclusive student ID card absolutely free. Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant premium bundle consists of 20precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Embarking on Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant is more than just taking an online course; it's an investment in your future. By completing this Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant today and take the first step towards achieving your goals and dreams. Why buy this Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant? Free CPD Accredited Certificate upon completion of Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant Get a free student ID card with Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant Lifetime access to the Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant course materials Get instant access to this Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant course Learn Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant from anywhere in the world 24/7 tutor support with the Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant course. Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant is an entirely online, interactive lesson with voiceover audio Start your learning journey straightaway with our Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant Training! Courses Are Included In This Bundle: Course 01: Health and Social Care Certificate Course 02: Healthcare GDPR Training Course 03: International Healthcare Policy Course 04: UK Health and Care Course 05: Person-centred Practice in Adult Care Course 06: Basic First Aid Course 07: Study Skills for Healthcare Course 08: Observation Skills for Carers Course 09: Care Planning and Record Keeping | Health & Safety Online Course Course 10: Medical Law Course 11: Nutrition and Hydration Course 12: Public Health Course 13: Social Media in Healthcare Course 14: EFT - Emotional Freedom Technique Course 15: Overcoming OCD with Mindfulness & CBT Course 16: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 17: Physiotherapy Assistant Course 18: Introduction to Midwifery Certificate Course Course 19: Palliative Care Worker Course 20: Risk Assessment in Health & Social Care Certification You have to complete the assignment given at the end of the Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant course is ideal for: Students seeking mastery in Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant Professionals seeking to enhance Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant skills Individuals looking for a Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant-related career. Anyone passionate about Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant Requirements This Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant doesn't require prior experience and is suitable for diverse learners. Career path This Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Care Certificate 15 Standards with Health & Social Care Diploma for Healthcare Assistant
Delivered Online On Demand5 days
£109

Medical Administration for Nursing Assistant and Medical Secretary - 20 Courses Bundle (CPD Accredited)

By NextGen Learning

Are you seeking to elevate your knowledge in the intricate realm of medical administration in the UK? Have you ever pondered on the vast opportunities and significance this field holds? Dive deep into our comprehensive bundle titled "Medical Administration for Nursing Assistant and Medical Secretary - CPD Accredited." Comprising 20 meticulously curated courses, from the Medical & Clinical Administration Diploma to Communication & Information Handling in Care, this bundle addresses all facets of medical administration. Whether you wish to decode the complexities of Medical Law, understand the Basic Principles of Health Care Delivery, or delve into the intricacies of Medical Writing, we've got you covered. Each course is designed to augment your understanding, making you adept in the world of medical administration. The twenty courses included in the bundle: Medical & Clinical Administration Diploma Clinical Governance Course - Level 3 Paediatric First Aid & Medical Emergencies Essentials of European Medical Device Regulations Medical Terminology Training Medical Law Medical Jargon for Healthcare Assistant Medical Receptionist Course Diploma in Medical Secretary Nursing Assistant Diploma Nurse Prescribing Diploma Basic Principles of Health Care Delivery Public Health and Safety Medical Writing Health and Social Care Management Care Planning and Record Keeping | Health & Safety Online Course Health & Safety and Wellbeing in Care Safe Handling of Medicines Control and Administration of Medicines Online Training Course Communication & Information Handling in Care Learning Outcomes: Attain a profound knowledge of medical and clinical administration processes and principles. Understand the nuances of medical law, governance, and jargon pertinent to healthcare. Grasp essentials of public health, safety, and well-being in care environments. Develop a comprehensive understanding of care planning, record-keeping, and safe handling of medicines. Enhance communication skills tailored for the medical administration field. Stay updated with European medical device regulations and global standards. Embark on a transformative journey with our 20-course bundle that sheds light on every nuance of medical administration. The first segment of the bundle immerses you into the administrative landscape, exploring the role of a Medical Receptionist and unveiling the rigours of a Medical Secretary's responsibilities. Courses like Medical Jargon for Healthcare Assistant make the medical language more accessible, ensuring you can navigate medical conversations with ease. As you venture further, the bundle underscores the importance of patient welfare with modules on Paediatric First Aid & Medical Emergencies and Public Health and Safety. In the latter segment, the focus shifts to the seamless integration of healthcare with administration. Discover the importance of effective care planning, grasp the intricacies of health and social care management, and understand the significance of safe medicine handling. With the culmination of this bundle, you'll find yourself well-equipped with the knowledge needed to excel in the realm of medical administration. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring medical secretaries and receptionists. Current healthcare professionals looking to expand their administrative knowledge. Individuals aiming to venture into medical writing or regulatory roles. Those keen on understanding the legal aspects of the medical field. Professionals transitioning from other sectors to medical administration. Career path Medical Secretary - £20K to £28K/year. Medical Receptionist - £17K to £25K/year. Healthcare Assistant - £18K to £24K/year. Medical Writer - £30K to £50K/year. Clinical Administrator - £22K to £35K/year. Public Health Officer - £27K to £42K/year. Care Planning Coordinator - £25K to £37K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Medical Administration for Nursing Assistant and Medical Secretary - 20 Courses Bundle (CPD Accredited)
Delivered Online On Demand4 days
£49

Nursing Assistant & Clinical Observations Skills

4.7(26)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Nursing Assistant & Clinical Observations Skills Bundle To Overcome Your Challenges! 6 in 1 Nursing Assistant & Clinical Observations Skills Bundle Improve your knowledge and enhance your skills to succeed with this Nursing Assistant & Clinical Observations Skills bundle. This Nursing Assistant & Clinical Observations Skills bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Nursing Assistant & Clinical Observations Skills Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Nursing Assistant Diploma Course 02: Phlebotomist Training Course 03: Clinical Observations Skills Course 04: The Care Certificate Preparation Course 05: Adult Nursing Course 06: Care Planning & Record Keeping All the courses under this Nursing Assistant & Clinical Observations Skills bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Nursing Assistant & Clinical Observations Skills bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Nursing Assistant & Clinical Observations Skills bundle, you can achieve your dreams and train for your ideal career. This Nursing Assistant & Clinical Observations Skills bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Nursing Assistant & Clinical Observations Skills? All-in-one package of 6 premium courses' Nursing Assistant & Clinical Observations Skills bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Nursing Assistant & Clinical Observations Skills Bundle 24/7 Tutor Support available with this Nursing Assistant & Clinical Observations Skills Bundle Start your learning journey straightaway! This Nursing Assistant & Clinical Observations Skills's curriculum has been designed by Nursing Assistant & Clinical Observations Skills experts with years of Nursing Assistant & Clinical Observations Skills experience behind them. The Nursing Assistant & Clinical Observations Skills course is extremely dynamic and well-paced to help you understand Nursing Assistant & Clinical Observations Skills with ease. You'll discover how to master the Nursing Assistant & Clinical Observations Skills skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Nursing Assistant & Clinical Observations Skills bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Nursing Assistant & Clinical Observations Skills bundle is suitable for everyone. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise. Career path This Nursing Assistant & Clinical Observations Skills bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Nursing Assistant & Clinical Observations Skills
Delivered Online On Demand28 hours
£40

Hospital Receptionist & Secretary

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Hospital Receptionist & Secretary will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Hospital Receptionist & Secretary will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Hospital Receptionist & Secretary will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Hospital Receptionist & Secretary, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Hospital Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Hospital Receptionist & Secretary Bundle Course Course 01: Hospital Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of Hospital Receptionist & Secretary Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Hospital Receptionist & Secretary course] Detailed course curriculum of the Hospital Receptionist & Secretary: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Hospital Receptionist & Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Hospital Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospital Receptionist & Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Hospital Receptionist & Secretary because it does not require any advanced knowledge or skills. Career path After completing this Hospital Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Hospital Receptionist & Secretary
Delivered Online On Demand3 days
£49