Designed to identify and discuss Personal Protective Equipment, correct hand hygiene, standard precautions when working with customers, dealing with sharps, COSHH and a brief look at specific infections.
A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.
This course provides attendees with the knowledge required to assess and care for service users with dysphagia.
The Paediatric Infectious Diseases team at University College London Hospital are hosting this training for the networks of people who care for Unaccompanied Asylum Seeking Children: Support/ Key workers, foster carers, social workers and members of Looked After Children teams. The aim of the training is to inform you why we carry out infectious screening, how our service works, and how you can support our service. Cademy will send you a link for the Teams meeting once you have registered. Please disseminate these events in your networks. For more information and queries please contact Joanna Martin, Specialist Nurse: joanna.martin8@nhs.net.
The Paediatric Infectious Diseases team at University College London Hospital are hosting this training for the networks of people who care for Unaccompanied Asylum Seeking Children: Support/ Key workers, foster carers, social workers and members of Looked After Children teams. The aim of the training is to inform you why we carry out infectious screening, how our service works, and how you can support our service. Cademy will send you a link for the Teams meeting once you have registered. Please disseminate these events in your networks. For more information and queries please contact Joanna Martin, Specialist Nurse: joanna.martin8@nhs.net.
The Paediatric Infectious Diseases team at University College London Hospital are hosting this training for the networks of people who care for Unaccompanied Asylum Seeking Children: Support/ Key workers, foster carers, social workers and members of Looked After Children teams. The aim of the training is to inform you why we carry out infectious screening, how our service works, and how you can support our service. Cademy will send you a link for the Teams meeting once you have registered. Please disseminate these events in your networks. For more information and queries please contact Joanna Martin, Specialist Nurse: joanna.martin8@nhs.net.
Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans
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What are the aims of this course? What learning disability is and isn't The facts of learning disabilities What barriers people with learning disabilities face Medical barriers Societal barriers How to support people with learning disabilities