6249 Health & Wellbeing courses delivered Online

With this Full Body Massage and Aromatherapy Course you will learn the history of massage, massage techniques, massage mediums, application of massage, consultation, record keeping, feedback and aftercare. You'll learn all you need to know about essential oils, anatomy, massage theory and techniques, client consultation methods, and aromatherapy practices, preparing you for a career as an Aromatherapist. You will be taught massage skills to a clinical level to enable you to offer massage for a variety of problem areas. You'll access a new section, self-massage, with demonstrations of apply massage to own feet, lower leg, knee, upper leg, hand, arm, shoulder and neck areas. Through your studies you will explore the aura, chakras, vibrations and the spirit, and how to use mediation to allow your subconscious to speak with you. This course also include Business Studies and First Aid. Who is the course for? Aromatherapists, enthusiasts, and businessmen who are in the aromatherapy industry that wants to develop their skills and know-hows in aromatherapy. People who have an interest in essential oils and aromatherapy and want to be an expert on these. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Full Body Massage Introduction to Massage Therapy 00:15:00 Tissues, Organs, & Neuromuscular systems 01:00:00 Equipment 00:30:00 Techniques 00:20:00 Full Body Massage 00:15:00 Swedish Massage 00:15:00 LomiLomi Massage 00:15:00 Aromatherapy What is Aromatherapy? 00:15:00 History of Aromatherapy 00:15:00 The Definition of Aromatherapy 00:15:00 What are Essential Oils? 00:15:00 Essential Oil Safety Information 00:15:00 Administration of Essential Oils 00:30:00 The Art of Blending 00:15:00 Blending Basics 00:15:00 Harmonising Your Blend 00:30:00 Aromatherapy Baths 00:15:00 Aromatherapy for Stress 00:15:00 Aromatherapy for Children 00:14:00 Application of Essential Oils 00:15:00 Table of the Basic Methods of Use of Essential Oils 00:15:00 The Holistic Approach 00:30:00 Understanding Disease / Pathology 00:30:00 The Benefits of a Holistic Aromatherapy Treatment 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Explore the complexities of mental health with our Mental Health Awareness course. Learn about various disorders, treatments, and social attitudes, ideal for healthcare professionals, educators, and HR managers. Enhance your understanding and support those in need.

Embark on a journey to master chair massage therapy with our comprehensive online course. Learn specialized techniques, client assessment, and safety protocols, perfect for massage therapists, spa employees, and healthcare professionals.

Environmental Awareness Approved Online Training

Mental Health Awareness Training - Online Course This online mental health awareness course will introduce you to important concepts of mental health. You will learn about how poor mental health impacts people's lives, what you and employers can do to support colleagues with mental health problems, and several specific mental health conditions. 0.8 million workers suffered work-related stress, depression, or anxiety in 2020-21. As a manager or business owner, being aware and knowledgeable about mental health and related conditions will help you support your staff appropriately if a colleague is struggling to work. What are the learning outcomes for the Mental Health Awareness course? After completing the course you will be able to describe: The prevalence of mental health problems The potential impact of poor mental health UK legislation that applies to mental health What to do in a mental health emergency What employers can do to help employees with mental health issues The symptoms of a range of common mental health problems Some ideas for how to help colleagues and employees who have mental health issues The impact of poor mental health The first topic is about the impact of poor mental health. You will learn about what tasks can be difficult when mental health is low and some of the more severe outcomes of poor mental health. The topic outlines the cost to UK business, and society in general, of mental health issues. It also identifies the groups of people that are more vulnerable to poor mental health. Legal and policy issues The second topic describes the requirements of the Health and Safety at Work Act and explains how the Equality Act applies to mental health. It outlines the aims of the government's Thriving at Work report and identifies relevant issues from data protection law. What to do in an emergency The third topic defines what constitutes a mental health emergency. It explains what to do if you think you may be in danger and what to do when a person can't be left alone. It identifies some ways to help a person in an emergency. What employers can do Topic 4 identifies features of a healthy workplace. It suggests ways to communicate with someone who is off work due to poor mental health and how to make their return to work easier. Stress Topic 5 is about the impact of stress on mental health. You will learn how to reduce your own stress levels and what employers must do about stress in the workplace. The topic identifies 6 aspects of work that impact on stress levels and should be managed by an employer. Bereavement Topic 6 is about bereavement. It describes the feelings a person may go through on bereavement and why an organisation should support staff appropriately. The topic offers some dos and don'ts about bereavement. Depression Topic 7 outlines symptoms and causes of depression. You will learn about some specific types of depression and how to support people who suffer from depression. Anxiety Topic 8 identifies six types of anxiety disorder. It covers possible causes of these disorders and suggests ways you can support people suffering from anxiety. Bipolar Disorder Topic 9 explains what bipolar disorder is and what might cause it. It describes typical symptoms during periods of depression and periods of mania. It suggests ways you can support staff with bipolar disorder. ADHD Topic 10 describes ADHD and how it can affect adults. It describes possible causes and treatments, and how to help colleagues with ADHD. Autistic Spectrum Disorder Topic 11 identifies three mental disorders in the autistic spectrum. You will learn about strengths that are common in a person with autism and also about problems they may face. The topic suggests some ways to support staff who have autism. Eating disorders Topic 12 describes three eating disorders. It identifies warning signs and explains what eating disorders mean for employers. The Highly Sensitive Person Topic 13 introduces the concept of the highly sensitive person. It identifies positive and negative aspects of the trait and also suggests how to get the best out of HSP staff. Personality Disorders Topic 14 describes six personality disorders and discusses causes and treatment for these disorders. The topic identifies things that employers should consider for employees with a personality disorder. Schizophrenia The final topic describes schizophrenia. You will learn about side effects of medication and what employers can do to help people with schizophrenia.

Child & Adolescent Counselling Training Course Overview Are you looking to begin your children & adolescents counselling career or want to develop more advanced skills in children & adolescents counselling? Then this child & adolescent counselling online training course will set you up with a solid foundation to become a confident counsellor and help you to develop your expertise in children & adolescents counselling. This child & adolescent counselling online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this child & adolescent counselling online training course will set you up with a solid foundation to become a confident counsellor and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a counsellor. The child & adolescent counselling online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a counsellor. This comprehensive child & adolescent counselling online training course is the perfect way to kickstart your career in the field of children & adolescents counselling. This child & adolescent counselling online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a counsellor or want to learn more skills on children & adolescents counselling but unsure of where to start, then this child & adolescent counselling online training course will set you up with a solid foundation to become a confident counsellor and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This child & adolescent counselling online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive child & adolescent counselling online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of children & adolescents counselling Entry Requirement There are no academic entry requirements for this child & adolescent counselling online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This child & adolescent counselling online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Foundation of Children and Adolescents Counseling Programme Overview Introduction to Counselling Introduction to Child Psychology Cognitive Development Socio-Emotional Development Socio-Cultural Factors In a Child's Development Counseling Techniques and Application Child Therapy and Counselling - General Guidelines Opening a Session Rapport-Building Reflection Paraphrasing Focusing Assessment Appropriate Questioning Counselling Process Behavioral Problems in Children Bullying and Child Abuse Stress Separation Depression Supplementary Resources Supplementary Resources - Child & Adolescent Counselling Online Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will learn the recipes of delicious and nutritious juices packed with essential vitamins, minerals and antioxidants to boost your immune system and promote longevity. You will also understand the pros and cons of homemade or store brought juice after taking this popular online course. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the benefits of juicing. Understand the importance of a healthy lifestyle. Recognise different types of juices and the advantages of taking them regularly. Learn to improve your health using different types of juices. Learn to make juices to cleanse, anti-age or energize your body. Get acquainted with the science of juicing. Learn various juice recipes and their benefits. Learn the pros and cons of store brought and homemade juices. Why Juicing Course right for you? This online juicing - for health & longevity course is for anyone who wants to enhance their health and have a longer life or strengthen their knowledge so as to become a confident nutritionist. This popular online course will help you understand the benefits of drinking juice on a regular basis. This is one of the best juice recipe courses for different health conditions, as you will learn how to beat or overcome various diseases using juices, after taking this online course. You will also learn how these healthy juices can help you cleanse, anti-age or energise your body and which juices can help you do so. By the end of the course, you will learn about various types of juices and understand how taking juices daily can help you enrich your health and gain longevity. Juicing Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Beginners Guide & The Science of Juicing Beginners Guide to Juicing The Science of Juicing Juicing for Cleansing, Energy & Anti-Aging Juice Cleanses Juicing & Anti-Aging Jucing & Energy Everything You Need to Know About Juicing Store Bought or Homemade - Pros & Cons The Many Benefits of Juicing Great Recipes for Juicing Going Beyond Juicing Why Your Healthy Lifestyle Is Important Why Your Healthy Lifestyle Is Important Who should take this course? This comprehensive juicing course online - for health & longevity is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of diet & nutrition. Entry Requirements There are no academic entry requirements for this juicing course online - for health & longevity, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This juicing course online - for health & longevity assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why Becoming a Vegan, Vegetarian, or Flexitarian Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Vegan, Vegetarian, or Flexitarian course will set you up with a solid foundation to become a confident vegetarian chef and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of vegetarian cooking. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Becoming a Vegan, Vegetarian, or Flexitarian Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to Becoming Vegan or Vegetarian An Introduction to This Course 'Becoming a Vegan or Vegetarian' Reasons to Become a Vegan or a Vegetarian - Part 1 Reasons to Become a Vegan or a Vegetarian - Part 2 Steps to Becoming a Vegan, Vegetarian, or Flexitarian How to Make a Lasting Change - Part 1 How to Make a Lasting Change - Part 2 How to Make a Lasting Change - Part 3 Steps Toward a Vegan Diet Diet Details Beyond Diet Issues & Answers Summary Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of vegetarian cooking. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Description Get instant knowledge from this bite-sized Child Development and Care Part - 2 course. This course is very short and you can complete it within a very short time. In this Child Development and Care Part - 2 course you will get fundamental ideas of child development and care, the key understanding of play, imagination and so on. Enrol in this course today and start your instant first step towards learning about child protection. Learn faster for instant implementation. Learning Outcome Familiarise with child protection Gain in-depth knowledge of the play, imagination and creativity Deepen your understanding of factors that influence the development Strengthen cognitive development How Much Do Child Care Workers Earn? Senior - £39,000 (Apprx.) Average - £28,000 (Apprx.) Starting - £21,000 (Apprx.) Requirement Our Child Development and Care Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Child Development and Care Part - 2 Module 01: Child Protection 00:25:00 Module 02: Play, Imagination and Creativity 00:28:00 Module 03: Factors That Influence Development 00:26:00 Module 04: Cognitive Development 00:34:00 Assignment Assignment - Child Development and Care Part - 2 00:00:00

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00