6176 Health & Wellbeing courses near Oundle delivered Online

Safeguarding Children course aims to make you an expert on safeguarding children by guiding you through all crucial matters.

Mental Health First Aid course teaches you how to respond to common mental health problems and the importance of mental health first aid.

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans