A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Hospital Receptionist & Secretary will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Hospital Receptionist & Secretary will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Hospital Receptionist & Secretary will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Hospital Receptionist & Secretary, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Hospital Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Hospital Receptionist & Secretary Bundle Course Course 01: Hospital Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of Hospital Receptionist & Secretary Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Hospital Receptionist & Secretary course] Detailed course curriculum of the Hospital Receptionist & Secretary: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Hospital Receptionist & Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Hospital Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for ÂŁ13.99. Who is this course for? Hospital Receptionist & Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Hospital Receptionist & Secretary because it does not require any advanced knowledge or skills. Career path After completing this Hospital Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included
In today's workplace, understanding and addressing sexual harassment is crucial to fostering a safe and respectful environment for everyone. Our comprehensive course on Sexual Harassment in the Workplace Awareness is designed to equip you with the knowledge and skills needed to recognize, prevent, and address sexual harassment effectively. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Sexual Harassment in the Workplace Awareness" course, learners will gain a clear understanding of what sexual harassment is and the different forms it can take. They will learn how to identify sexual harassment in their work environment and understand the importance of workplace policies and procedures designed to prevent and address it. The course will also teach effective strategies for dealing with sexual harassment, including how to support victims and handle complaints appropriately. By the end of the course, learners will be equipped with the knowledge and skills needed to contribute to a safe and respectful workplace. Course Curriculum Module 01: What Is Sexual Harassment Module 02: Types of Sexual Harassment Module 03: Recognising Sexual Harassment in the Workplace Module 04: Policies and Procedures Module 05: How to Deal with Sexual Harassment in the Workplace Learning Outcomes: Define sexual harassment in workplace contexts and scenarios. Identify various types of sexual harassment at work. Recognise signs of sexual harassment in workplace settings. Understand workplace policies and procedures addressing sexual harassment. Learn effective methods to handle workplace sexual harassment incidents. Promote a safe and respectful workplace environment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees seeking workplace safety knowledge. Managers needing harassment prevention strategies. HR professionals overseeing workplace conduct. Team leaders fostering respectful environments. Individuals enhancing workplace behaviour awareness. Career path Human Resources Manager Employee Relations Specialist Compliance Officer Workplace Safety Advisor Training and Development Coordinator Equality and Diversity Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. đ˛ 24/7 online access for 3 months â start anytime, on any device!
Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. đ˛ 24/7 online access for 3 months â start anytime, on any device!
Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. đ˛ 24/7 online access for 3 months â start anytime, on any device!
In todayâs digital age, the majority of work is done at computer workstations, making safety and comfort more important than ever. This Computer Workstation Safety Training Course offers essential knowledge to help individuals create a healthier, more efficient workspace. Covering key topics such as ergonomics, posture, and eye care, the course aims to reduce common issues like repetitive strain injuries and eye fatigue. Participants will learn how to arrange their workstation thoughtfully to support wellbeing and maintain productivity over long hours at the screen. Beyond physical comfort, this course also addresses digital security, recognising that safety in the digital realm is just as vital as physical wellbeing. Stretching and relaxation techniques are included to promote ongoing comfort and focus. Designed to be accessible and informative, this course equips learners with valuable insights to maintain their health and performance while working with computers â all delivered in a flexible, online format tailored to todayâs professional environment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Computer Workstation Safety Training Module 01 :Introduction to Computer Workstation Safety Module 02 :Ergonomics in Computer Workstation Module 03 :Preventing Repetitive Strain Injuries (RSI) Module 04 :Preventing Eye Injuries Module 05 :Posture and Movement Module 06 :Stretching and Relaxation Techniques Module 07 :Digital Security Learning Outcomes: Master Ergonomic Principles Apply RSI Prevention Techniques Implement Eye Safety Measures Optimize Posture and Movement Execute Relaxation Techniques Strengthen Digital Security Awareness Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office workers seeking to enhance workstation safety. IT professionals prioritizing digital security. Health and safety enthusiasts wanting specialised knowledge. Students aiming to bolster their employability. Managers striving for a safer work environment. Individuals concerned about long-term health impacts. Entrepreneurs focused on employee well-being. Anyone using a computer for extended periods. Career path Health and Safety Officer Ergonomics Consultant Occupational Health Specialist IT Security Analyst Office Manager Occupational Therapist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost ÂŁ3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only ÂŁ10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
This evening class is a great opportunity to meet and socialise with other local creatives whilst learning and experimenting with the screenprint process.
Overview Improve your professional development by enrolling in the Operation Management and Retailing course.This Operation Management and Retailing course will explain the basics and functions of operations management. It will also cover topics like essential projects, risk management, planning, and much more. It will also inform you about the operation manager's role in inventory and supply chain management.Master the skills of a professional operation manager with the Operation Management and Retailing course and climb your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Operation Management and Retailing. It is available to all students, of all academic backgrounds. Requirements Our Operation Management and Retailing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections ⢠10 lectures ⢠02:53:00 total length â˘Introduction to Retail Management: 00:22:00 â˘Retail Strategy: 00:13:00 â˘Retail Buying and Merchandising: 00:17:00 â˘Retail Pricing: 00:32:00 â˘Supply Chain Management in Retailing: 00:12:00 â˘Taking Trends and Targeting Customers Effectively: 00:11:00 â˘Choosing a Retail Location: 00:14:00 â˘Negotiate the Right Deal with Suppliers: 00:12:00 â˘Management Skills for Leading Your Team: 00:17:00 â˘Health & Safety for Retail Stores: 00:23:00
Overview According to recent statistics, Employment Law practitioners enjoy salaries 20% higher than the national average. If you want to elevate your career and financial prospects, our "Employment Law Level 3" course is your ticket to success.This Employment Law Level 3 course is meticulously designed to provide you with a comprehensive understanding of Employment Law, covering essential topics that form the bedrock of this profession.With a duration of just a few hours, you can quickly gain valuable insights into the legal intricacies of the employment landscape. Enrol now and take the first step towards a brighter future!How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Employment Law Level 3. It is available to all students, of all academic backgrounds. Requirements Our Employment Law Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections ⢠11 lectures ⢠05:11:00 total length â˘Basics of Employment Law: 00:24:00 â˘Legal Recruitment Process: 00:40:00 â˘Employment Contracts: 00:21:00 â˘Employee Handbook: 00:20:00 â˘Disciplinary Procedure: 00:21:00 â˘National Minimum Wage & National Living Wage: 00:33:00 â˘Parental Rights, Sick Pay & Pension Scheme: 00:44:00 â˘Discrimination in the Workplace: 00:49:00 â˘Health & Safety at Work: 00:15:00 â˘Dismissal, Grievances and Employment Tribunals: 00:33:00 â˘Workplace Monitoring and Data Protection: 00:11:00
Overview If you work in maintenance or enforce Health & Safety protocols, then you must be fully trained in PAT (Portable Appliance Testing). This course provides all of the technical knowledge and skills that you will need to perform safe and accurate tests on crucial electrical equipment. The Fire Safety Awareness Level 2 course is designed to quickly train anyone how to access and use the right specialised tools for this task. You will be taught how to measure and assess the safety of an item, provide a full reporting on your findings, and mitigate any issues that may exist. Make your business a safer place with this skill. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Fire Safety Awareness Level 2. It is available to all students, of all academic backgrounds. Requirements Our Fire Safety Awareness Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections ⢠5 lectures ⢠04:39:00 total length â˘Module 1: Introduction to Fire Safety: 01:18:00 â˘Module 2: Fire Safety Law: 01:18:00 â˘Module 3: Measures of Fire Safety: 01:27:00 â˘Module 4: Evacuation Procedures: 00:36:00 â˘Assignment - Fire Safety Awareness Level 2: 00:00:00