Give a compliment to your career and take it to the next level. This Risk management, Compliance & Paralegal bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Risk management, Compliance & Paralegal bundle will help you stay ahead of the pack. Throughout the Risk management, Compliance & Paralegal programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Risk management, Compliance & Paralegal course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 1: Training of Compliance Officer Level 3 Course 2: Paralegal Course 3: Employment Law Level 3 Course 4: Workplace Confidentiality Course 5: GDPR Data Protection Level 5 Course 6: Financial Investigator Course 7: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 8: Security Management Advanced Diploma Course 9: Stress Management Training Course 10: Workplace Safety Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Risk management, Compliance & Paralegal to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Risk management, Compliance & Paralegal: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 1: Risk Management Level 7 Module 01: Introduction Module 02: Risk and Types of Risk Module 03: Benefits of Risk Management Module 04: Enterprise Risk Management Module 05: Risk Management Process Module 06: Risk Analysis & Assessment Module 07: The Risk Evaluation Process Module 08: Managing Financial Risks Module 09: The Fundamentals of Operational Risk Management Module 10: Managing Technology Risks Module 11: Managing Legal & Political Risk Module 12: Environmental Risk Assessment Module 13: Risk Assessment at Workplace Module 14: Market & Social Risk Assessment And More..... Course 2: Training of Compliance Officer Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types And Much More..... Course 3: Paralegal Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 4: Employment Law Level 3 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 5: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 6: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 7: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 8: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 9: Security Management Advanced Diploma Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Workplace Safety Course Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work Module 06 : Electrical, Fire and Gas Safety Module 07 : Safety in Different Work Settings Module 08 : Work Equipment Hazards and Risk Control Module 09 : Other Health and Safety Hazards at Work CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Risk management, Compliance & Paralegal bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Risk management, Compliance & Paralegal is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Risk Management Level 7) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Ignite your career with our comprehensive 'First Aid and Health and Safety at Work' bundle. A must-have resource for all professionals, this package comprises three QLS-endorsed courses: 'First Aid at Work', 'Health and Safety at Workplace', and 'Public Health and Safety', providing theoretical foundations in workplace safety. Each course comes with a hardcopy certificate to endorse your skillset. Additionally, the bundle presents five pertinent CPD QS accredited courses: 'Working in Confined Spaces', 'Lone Worker Safety', 'Ladder Safety', 'Site Management Safety Training Scheme (SMSTS)', and 'Workplace Stress Management'. These courses solidify your understanding of specialised safety areas, making you an asset in any work environment. Key Features of the First Aid and Health and Safety at Work Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our First Aid and Health and Safety at Work bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: First Aid at Work QLS Course 02: Health and Safety at Workplace QLS Course 03: Public Health and Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Working in Confined Spaces Course 02: Lone Worker Safety Course 03: Ladder Safety Course 04: Site Management Safety Training Scheme (SMSTS) Course 05: Workplace Stress Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our First Aid and Health and Safety at Work courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Grasp the essentials of administering first aid in the workplace. Understand the principles of maintaining health and safety in a work setting. Gain insights into public health and safety measures. Learn to work safely in confined spaces and handle risks associated. Understand how to ensure the safety of lone workers. Become proficient in using ladders safely and effectively. Learn strategies for managing stress in the workplace. The 'First Aid and Health and Safety at Work' bundle serves as an excellent resource for individuals looking to master the essentials of workplace safety. With our QLS-endorsed courses, you gain theoretical knowledge of first aid, workplace health and safety, and public safety measures. Additionally, our CPD QS accredited courses delve into specific aspects of workplace safety, such as confined spaces, lone worker safety, ladder safety, site management, and stress management. Armed with this knowledge, you can navigate a variety of work scenarios confidently and contribute to creating safer work environments. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge in workplace safety. Managers responsible for health and safety at their workplaces. Individuals looking to specialise in workplace safety and first aid. Those interested in promoting health and safety in public and work spaces. Career path Health and Safety Officer: Implementing safety policies (£25,000 - £40,000). First Aid Officer: Providing first aid in workplaces (£18,000 - £30,000). Site Manager: Overseeing safety in construction and similar sites (£30,000 - £50,000). Stress Management Consultant: Helping organisations manage workplace stress (£28,000 - £45,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Are you looking to fast-track your career as a Care Assistant? Discover the complete career package with our 'Care Assistant & Care Planning - Endorsed Certificate' course bundle! In the UK, the healthcare industry remains one of the highest in demand, and there's never been a better time to dive into this rewarding profession. Care Assistants can earn a competitive income, with the average salary ranging from £20,000 to £25,000 per year. Our Care Assistant & Care Planning - Endorsed Certificate bundle is an all-inclusive platform that includes seven comprehensive courses covering all the essential areas of care assistance and planning. It features two Quality License Scheme (QLS) endorsed courses: 'Care Assistant' and 'Care Planning and Record Keeping | Health & Safety Online Course'. These courses will earn you a hardcopy certificate upon completion, reinforcing your credentials in the healthcare field. But that's not all! This unique package also includes five relevant courses accredited by Continuing Professional Development (CPD QS): 'Health and Social Care Management', 'End of Life Care Course', 'Social Care', 'Maternity Care Assistant Course', and 'Medical Terminology Training'. This wealth of knowledge ensures you have an edge over your competition and a versatile set of theoretical skills to flourish in a range of care environments. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Care Assistant Course 02: Care Planning and Record Keeping | Health & Safety Online Course CPD QS Accredited Courses: Course 03: Health and Social Care Management Course 04: End of Life Care Course Course 05: Social Care Course 06: Maternity Care Assistant Course Course 07: Medical Terminology Training Learning Outcomes: Upon completion of this Care Assistant & Care Planning course bundle, you will be able to: Understand the fundamental responsibilities and role of a Care Assistant. Develop robust care plans and effectively maintain records. Adhere to Health and Safety regulations in a care setting. Manage Health and Social Care services effectively. Provide compassionate and professional end-of-life care. Understand the basics of social care provision. Learn the key responsibilities of a Maternity Care Assistant. Master medical terminology to enhance communication within a healthcare setting. The 'Care Assistant & Care Planning - Endorsed Certificate' course bundle provides an extensive theoretical knowledge base for anyone eager to enter or progress in the healthcare field. This compilation of seven courses provides a broad and comprehensive understanding of care assistance and planning. You will gain invaluable insights into topics such as health & safety, health and social care management, end of life care, social care, maternity care assistance, and medical terminology. These courses are designed to give you a competitive advantage by enhancing your understanding of the care sector. They cover a variety of areas, equipping you with the knowledge to handle diverse roles within the healthcare industry. The theoretical knowledge gained from this bundle is transferable across a range of health and social care settings, making you a versatile and valued member of any care team. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Assistant & Care Planning course bundle is ideal for: Care Assistants professionals. Healthcare professionals. Social care professionals. Individuals interested in the care sector. Career path With this Care Assistant & Care Planning course bundle, you can explore the following career paths: Care Assistant Care Manager Social Care Worker Maternity Care Assistant End of Life Care Worker Health and Social Care Management Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
This module covers the requirements for TExT and how to carry out the Thorough Examination and Test process for on-tool dust extraction machines. To complete the training you will need a working knowledge of machinery and have operated or completed Combined Inspections and Tests (PAT) on machines.
***24 Hour Limited Time Flash Sale*** Plumbing, Spill Management with Health and Safety at Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to our unique and comprehensive bundle of 8 courses - "Plumbing, Spill Management with Health and Safety at Workplace." With this bundle, you'll dive into the theoretical knowledge that covers the broad spectrum of modern workplace requirements. This bundle boasts 3 QLS endorsed courses - Plumbing for Beginners, Spill Management Training, and Health and Safety at Workplace. These carefully curated courses offer valuable insights into industry best practices without requiring any hands-on experience. Moreover, they come with the prestigious advantage of hardcopy certificates, a tangible proof of your acquired knowledge. Complementing these are 5 additional CPD QS accredited courses - PUWER, Chemical Spill, COSHH Training for Assessors, Infection Prevention Training, and PPE. Together, they form a comprehensive theoretical package that covers areas like equipment regulations, chemical spill handling, health and safety assessments, infection prevention, and personal protective equipment use. No matter your career path, the Plumbing, Spill Management, and Health and Safety at Workplace bundle has something to enrich your professional understanding and potential. Join us to broaden your horizons and elevate your expertise today! Key Features of the Plumbing, Spill Management with Health and Safety at Workplace Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Plumbing for Beginners QLS Course 02: Spill Management Training QLS Course 03: Health and Safety at Workplace 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: PUWER Course 02: Chemical Spill Course 03: COSHH Training for Assessors Course 04: Infection Prevention Training Course 05: PPE In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Plumbing, Spill Management with Health and Safety at Workplace courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the basics of plumbing and learn effective spill management techniques. Gain knowledge on health and safety measures in a workplace setting. Comprehend the use of Provision and Use of Work Equipment Regulations (PUWER). Gain insights into Chemical Spill handling and control of substances hazardous to health (COSHH). Develop an understanding of the role of Personal Protective Equipment (PPE) in a workplace. Understand the basics of infection prevention training in a working environment. Gain an overview of health and safety assessments. Embark on a journey of theoretical learning with our "Plumbing, Spill Management with Health and Safety at Workplace" bundle. Comprised of 8 strategically chosen courses, this bundle aims to equip you with a detailed understanding of essential workplace practices, regulations, and safety measures. From plumbing basics to complex health and safety protocols, dive into this broad spectrum of knowledge with us. This bundle offers the unique combination of 3 QLS endorsed courses and 5 CPD QS accredited courses. With the added advantage of receiving hardcopy certificates for QLS courses, you can demonstrate your dedication to continuing professional development. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining a theoretical understanding of workplace health and safety. Professionals seeking to enrich their knowledge in spill management and plumbing. Managers and supervisors in industries dealing with hazardous substances. Career-changers considering a move into roles requiring a knowledge of workplace safety measures. Career path Health and Safety Officer - Salary Range: £25,000 - £40,000 Spill Management Consultant - Salary Range: £30,000 - £50,000 Plumbing Supervisor - Salary Range: £30,000 - £45,000 COSHH Assessor - Salary Range: £25,000 - £40,000 Infection Prevention Specialist - Salary Range: £30,000 - £55,000 PPE Compliance Manager - Salary Range: £35,000 - £55,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries. Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.
***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Public Health Consultant course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Health Consultant bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Health Consultant course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Public Health Consultant and help you along your learning journey. Advanced audio-visual learning modules of these Public Health Consultant courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Public Health Consultant, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Public Health Consultant Bundle Consists of the following Premium courses: Course 01: Public Health Course 02: Health and Safety Executive Course 03: Adult Safeguarding Course 04: Safeguarding Children Level 3 Course 05: Infection Prevention Training Course 06: Medication Administration Level 4 Course 07: Medical Terminology Training Course 08: Medical Transcription Course 09: Medical Law Course 10: Food Safety and Hygiene Management Course 11: Understanding Nutrition and Health Level 4 Course 12: First Aid Training Course 13: English for Healthcare Course 14: Personal Hygiene Enrol now in Public Health Consultant to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Health Consultant expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Public Health 01: Introduction to Public Health 02: Principles of Public Health 03: Understanding Epidemiology 04: Disease Control 05: Understanding Measures of Disease Frequency 06: Maternity and Childbirth 07: Environment and Public Health 08: Health System and Policy 09: Public Health and Ethics Course 02: Health and Safety Executive 01 : Health and Safety at Work and the Laws 02 : Managing for Health and Safety 03 : Risk Assessment and Common Risks 04 : Workplace Health, Safety and Welfare 05 : Accidents and Ill Health at Work 06 : Electrical, Fire and Gas Safety 07 : Safety in Different Work Settings 08 : Work Equipment Hazards and Risk Control 09 : Other Health and Safety Hazards at Work Course 03: Adult Safeguarding 01: An Introduction to Safeguarding of Vulnerable Adults 02: Safeguarding Legislations 03: Understanding Abuse and Neglect 04: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 05: Understanding the Importance of Communication in Care 06: Sharing Information and Responding To a Disclosure 07: Reporting Your Concern Course 04: Safeguarding Children Level 3 01: Laws and Guidance 02: Social and Emotional Development 03: Personality and Intellectual Development of Children 04: Child Abuse 05: Sexual Abuse 06: The Impact of Domestic Violence and Abuse on Children 07: Risks and Risk Assessment 08: Responding to Disclosure and Reporting 09: Things to Do after Referral 10: Safeguarding Trafficked Children 11: Infant Mental Health and Early Attachment 12: Assessing Need and Providing Early Help Course 05: Infection Prevention Training 01: Infection Prevention and Control Policy in the UK 02: Principles of Prevention and Control of Infection 03: Immunization 04: Infections Spread by Food and Water 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK 06: Infections & Diseases Spread by Person-to-Person Contact 07: Infections Spread by Sexual Contact 08: Infections Spread by Blood and Body Fluids Course 06: Medication Administration Level 4 01: Introduction to Safe Handling of Medicines 02: Legislation and guidance of medication management 03: Principles of Safe and Appropriate Handling of Medicines 04: Medication Risk Assessment Guidance 05: Handling Medicines in Social Care Settings 06: Consent to Treatment 07: Requirements for Specific Services 08: Levels of Care and Support 09: Procedure for Handling Medication 10: The Six Rights of Medication Administration 11: Covert Administration of Medication 12: Recording Procedures 13: Storage of Medication 14: Transfer and Disposal of Medication 15: Drug Formulation and Ways of Taking It Course 07: Medical Terminology Training 1 : Human Body Vocabulary with Pictures 2 : Equipment, Instruments and Lab Tests 3 : Acronyms and Abbreviation 4 : Digestive System 5 : Cardiovascular System 6 : Blood and Immunity System 7 : Respiratory System 8 : Musculoskeletal System 9 : Central Nervous System And many more... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Health Consultant bundle. Requirements Our Public Health Consultant course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Public Health Consultant expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.