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13 Harassment courses in London
Credit control and debt recovery - legal issues (In-House)
By The In House Training Company
It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?
Credit control training 'menu' (In-House)
By The In House Training Company
This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1â2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1â2 day County Court suing and enforcement - 1â2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1â2 day Data Protection Act explained - 1â2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1â2 day Granting credit and collecting debt in Europe - 1â2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1â2 day Telephone techniques for successful debt collection - 11â2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11â2 hours What to do if you/your organisation are sued - 1â2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)
Online Options
Show all 293ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only. Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company
24 Hour Flash Deal **25-in-1 Anti Harassment and Bullying Mega Bundle** Anti Harassment and Bullying Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Anti Harassment and Bullying package online with Studyhub through our online learning platform. The Anti Harassment and Bullying bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Anti Harassment and Bullying course provides complete 360-degree training on Anti Harassment and Bullying. You'll get not one, not two, not three, but twenty-five Anti Harassment and Bullying courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Anti Harassment and Bullying courses are yours for as long as you want them once you enrol in this course This Anti Harassment and Bullying Bundle consists the following career oriented courses: Course 01: Workplace Violence, Harassment and Conflict Resolution Training Course 02: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 03: Cyber Security Awareness Training Course 04: Workplace Health, Safety & Laws Course 05: Diploma in Workplace Professionalism and Communication Course 06: Diversity Training Course 07: Equality, Diversity and Discrimination Course 08: Biogeography, Citizen Science and Global Biodiversity Course 09: Conflict Resolution Course 10: Effective Communication Skills Diploma Course 11: Emotional Intelligence and Social Management Diploma Course 12: Suicide Prevention Course 13: Domestic Violence and Abuse Awareness Diploma Course 14: Abuse Response and Reduction: Empowering a Safer Environment Course 15: Psychological Wellbeing and Crisis Intervention Course 16: Vulnerability, Abuse & Safeguarding Course 17: Criminal Procedure, Law and Psychology Diploma Course 18: Social Crime Awareness: Understanding and Prevention Course 19: Cross-Cultural Awareness Training Diploma Certificate Course 20: Dealing With Difficult People - Diploma Course 21: Mental Health Awareness Course Online Course 22: Anger Management Course 23: Post-Traumatic Stress Disorder (PTSD) Counselling Course 24: Stress Management Training Course 25: Overcoming OCD with Mindfulness & CBT The Anti Harassment and Bullying course has been prepared by focusing largely on Anti Harassment and Bullying career readiness. It has been designed by our Anti Harassment and Bullying specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Anti Harassment and Bullying Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Anti Harassment and Bullying bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Anti Harassment and Bullying Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Anti Harassment and Bullying Elementary modules, allowing our students to grasp each lesson quickly. The Anti Harassment and Bullying course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Anti Harassment and Bullying bundle, you really hit the jackpot. Here's what you get: Step by step Anti Harassment and Bullying lessons One to one assistance from Anti Harassment and Bullyingprofessionals if you need it Innovative exams to test your knowledge after the Anti Harassment and Bullyingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Anti Harassment and Bullying courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Anti Harassment and Bullying certificate and transcript on the next working day Easily learn the Anti Harassment and Bullying skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anti Harassment and Bullying training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Anti Harassment and Bullying Requirements To participate in this Anti Harassment and Bullying course, all you need is - A smart device A secure internet connection And a keen interest in Anti Harassment and Bullying Career path You will be able to kickstart your Anti Harassment and Bullying career because this course includes various courses as a bonus. This Anti Harassment and Bullying is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Anti Harassment and Bullying career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Equip yourself and your organization with the essential tools to tackle and prevent sexual harassment in the workplace. This comprehensive course covers the legal aspects, identification, response, and prevention strategies, providing a rounded understanding that is crucial in today’s work environment.
Sexual Harassment in the Workplace-CPD Approved
By BAB Business Group
Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment. Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment. This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also coves investigation from the employer's perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.
This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Overview Facing sexual harassment in the workplace can have a severe mental toll on the victim and lead to low productivity, decreased job satisfaction and even increased employee turnover rates. Equip the knowledge and skills to prevent sexual harassment in the workplace and create a safe work environment with our Sexual Harassment Awareness Training course. The course will help you comprehend the impact of sexual harassment. From the module, you will learn about different types of sexual harassment. The course will help you identify harassment in the workplace. You will also acquire the skills and expertise to handle sexual harassment in the workplace. This course will take you a step closer to building a safe workplace, enrol now and start learning! Course Preview Learning Outcomes Learn about the effects of sexual harassment Understand different types of sexual harassment Develop the ability to identify sexual harassment in the workplace Know the policies and procedures regarding harassment Understand how to effectively deal with sexual harassment Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Identifying Sexual Harassment Managing Sexual Harassment Who Should Take This Sexual Harassment Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Sexual Harassment Awareness Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Sexual Harassment Awareness Training course will equip you with effective skills and abilities and help you explore career paths such as Sexual Harassment Educator HR Manager Corporate Compliance Office Social Worker Module 01: Identifying Sexual Harassment in the Workplace Identifying Sexual Harassment in the Workplace 00:12:00 Module 02: Positively Dealing with Sexual Harassment Positively Dealing with Sexual Harassment 00:09:00 Module 03: Toxicity, Legality, and Equality Toxicity, Legality, and Equality 00:10:00 Module 04: Types of Sexual Harassment Types of Sexual Harassment 00:09:00 Module 05: Understanding the Effects of Sexual Harassment Understanding the Effects of Sexual Harassment 00:09:00 Module 06: Working Policies and Procedures Regarding Harassment Working Policies and Procedures Regarding Harassment 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
"Preventing Sexual Harassment in the Workplace" addresses the challenge of creating a safe and respectful work environment free from any form of harassment or discrimination based on gender or sex. This involves implementing comprehensive policies, training programs, and reporting mechanisms to prevent, address, and eradicate instances of sexual harassment. Discover the critical importance of proactive measures in fostering a culture of zero tolerance for sexual harassment, promoting employee well-being, and mitigating legal and reputational risks for organizations. By prioritizing awareness, education, and accountability at all levels of the organization, the goal is to create an inclusive workplace where all employees feel valued, respected, and empowered to speak up against harassment. Learning Objectives The following are some of the key outcomes in this course: Develop an understanding of discrimination, Define harassment and four types of harassment, Recovering From Sexual Harassment, Three stages of intervention, Five tips to prevent sexual harassment Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals Course Outline 1.Understanding Harassment and Discrimination In this lesson, you'll learn what harassment and discrimination are and explore some examples of each behavior type. In the end, you'll get an assessment to check if your conduct, or that of others, is supporting a safe and respectful work environment. 2.What Is Sexual Harassment? In this lesson, you'll learn about sexual harassment in the workplace. First, we'll dive into what it is and what it isn't, as well as the types of relationships under which it can occur. You'll also learn about the two kinds of abuse that are illegal under Title VII of the Civil Rights Act of 1964 as well as their psychological and professional impact. 3.Four Forms of Sexual Harassment and Their Consequences In this lesson, you'll explore examples of verbal, nonverbal, physical, and visual sexual harassment. You'll learn why those behaviors are bad for business and what potential consequences harassers face. Boosting your self-awareness, you'll also take an assessment to check your conduct. 4.What to Do if You're Being Sexually Harassed at Work In this lesson, you'll learn what to do if you experience sexual harassment in the workplace. First, we'll tackle the fear of retaliation-including what retaliation looks like and why you're protected against it. Then, you'll learn what steps you can take to stop and document the behavior, as well as a few tips for recovering psychologically. 5.Bystander Intervention In this lesson, you'll get an action plan for those situations by learning what bystander intervention is, reasons people have for not intervening, and practical actions you can take to help those who are targeted by sexual harassment. 6.Preventing Sexual Harassment as a Supervisor In this lesson, you'll learn why prevention is vital, how to address it with five strategies, and why managers are critical to leading that charge. 7.What to Do if You're Being Sexually Harassed at Work In this lesson, you'll learn what to do if you experience sexual harassment in the workplace. First, we'll tackle the fear of retaliation-including what retaliation looks like and why you're protected against it. Then, you'll learn what steps you can take to stop and document the behavior, as well as a few tips for recovering psychologically. 8.Responding to Sexual Harassment Complaints In this lesson, you'll learn what to do if you hear that one of your team members is experiencing sexual harassment at work. You'll also learn how to handle the complaint in a way that's legal, professional, and ethically responsible by looking at some critical dos and don'ts.
