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11544 Guide courses

Professional Certificate Course in Managing Customer Experience Communication in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Managing Customer Experience Communication in London 2024
Delivered Online On Demand14 days
£49

Professional Certificate Course in Introduction to Investment Analysis in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of this course is to help the learner appreciate the value of investment analysis and how important it is for people who want to reach their financial objectives. After the successful completion of the course, you will be able to learn about the following; Understand the difference between direct and indirect investments and the advantages and disadvantages of each in terms of risk and return. Learn the key measures of return and risk used in investment analysis, including expected return, standard deviation, and Sharpe ratio, and how to calculate them. Explore the determinants of the required rate of return, including risk-free rate, market risk premium, and beta, and understand how these factors affect investment decisions. Gain a solid understanding of correlation and coefficient of determination, and how they are used to measure the strength and direction of the relationship between two assets. Dive into the concept of returns, including the different types of returns such as capital gains, dividends, and interest, and how they impact investment analysis and decision-making. Discover the effect of diversification on investment risk, and how to construct a diversified portfolio that balances risk and return. Investment analysis is critical for individuals seeking to achieve their financial goals. Whether you are a seasoned investor or just starting out, understanding investment analysis principles can help you make informed decisions and achieve optimal returns on your investments. This course will provide a comprehensive introduction to investment analysis, covering everything from the basics of investment vehicles to the intricacies of portfolio construction and risk management. By the end of this course, you will have a solid foundation in the principles and practices of investment analysis, enabling you to confidently navigate the world of finance and achieve your financial objectives. Join us on this exciting journey to master the art of investment analysis and take control of your financial future! The aim of this course is to make the learner understand the importance of investment analysis which is critical for individuals seeking to achieve their financial goals. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Investment Analysis Self-paced pre-recorded learning content on this topic. Introduction to Investment Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Investment Analyst Portfolio Manager Financial Advisor Financial Planner Trader Wealth Manager Investment Banker Asset Manager Risk Manager Hedge Fund Manager Private Equity Investor Corporate Finance Manager Entrepreneur Regulator Policy Analyst Business Executive Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to Investment Analysis in London 2024
Delivered Online On Demand14 days
£49

Description A spirited yoga practise to boost your energy, uplift your soul, and leave you feeling lit up from the inside out! Move better, breath better, and feel better for LIFE! This is an invigorating and energising mixed-ability yoga class designed to challenge you physically, make you sweat, and leave you with that blissed out post-yoga feeling! Options given to suit all levels of yoga experience - both beginner's and advanced students will find something to work on, from down-dog to handstands! Get strong, retrain habits, and get moving! Every class contains structured flowing movements interwoven with guided breath work. Challenge your strength, mobility, and fitness. Classes always end with svanasana - mindfulness-based guided relaxation, meditation, and massage to leave you feeling calm, grounded, and blissful. Carry that feeling over into your life, as you enjoy more energy, feeling more centred, and finding more strength and balance both on and off the mat. - Fantastic stress relief! - Improve your posture - Great mobility, strength, and balance training - Learn to move with confidence and prowess - Boost your energy! - Increase body-awareness, coordination, and mental focus - Feel more awake, more powerful, and more alive! Taught at the Hub on the Green - a beautiful calm and clean setting in the heart of Bournville. What style of yoga is it? Not all yoga is created equal! Roo teaches a modern style of yoga that has been developed by a physiotherapist and neurologist, providing movement education for both your body and your brain. This innovative method provides a smarter, safer, and more effective approach to yoga and movement. Working from the ground up with intelligent sequencing and emotional awareness, this movement practise is designed to retrain your habits, correct postural imbalances, and teach you how to hold yourself and move through space - so that you can stand tall, move with confidence, and feel empowered for LIFE! Come and feel the difference! First time? Use code TRYFOR5 to get your first drop-in class for only £5 🙂 Discounts for yoga teachers - get in touch to find out more! Option to drop-in (£11 per class) or book a 6 week block (£54). These are 6 consecutive classes, starting from the week you book them on. When there is a break (for example, over the summer), your 6 week block will be "paused" for the duration of the break, and start again when classes resume. There will be no refunds given for any classes missed within your block. Mats and yoga blocks are provided. Spaces are limited - pre-booking is strongly advised! Any remaining spaces will be allocated to walk-ins on the day on a first-come-first-served basis. If the room is full, I'm really sorry but you will be unable to join the class. So make sure you book! :D See you on the mat! Roo x

Yoga Flow
Delivered In-PersonFlexible Dates
£11 to £54

Critical Thinking and Problem Solving Skills

4.7(160)

By Janets

Develop essential critical thinking and problem-solving skills with our comprehensive guide. Enhance your ability to analyze, evaluate, and solve complex challenges. Unlock a powerful toolkit for success in academics, professional endeavors, and everyday life. Explore practical strategies and gain a competitive edge in decision-making. Elevate your cognitive abilities with this indispensable resource for personal and professional growth.

Critical Thinking and Problem Solving Skills
Delivered Online On Demand2 hours
£25

Copywriting And Advertising

4.7(160)

By Janets

Elevate your brand with compelling copywriting and advertising strategies. Unlock the power of persuasive language and strategic messaging to captivate your audience and drive engagement. From crafting irresistible headlines to creating impactful ad campaigns, discover the art and science of effective communication for business success. Explore proven techniques and expert insights to master the dynamic world of copywriting and advertising. Transform your brand's narrative and leave a lasting impression with our comprehensive guide.

Copywriting And Advertising
Delivered Online On Demand
£25

The Heart of Presence Practice

By The Heart of Presence - with Mike Jenkins

4 Part Guided Mediation Series on Practising Present Moment Awareness from The Heart of Presence with Mike Jenkins.

The Heart of Presence Practice
Delivered Online On Demand
£20

Level 2 Award in Fire Safety (RQF)

By NR Medical Training

The QA Level 2 Award in Fire Safety (RQF) qualification is ideal for businesses that have assigned personnel with specific fire safety responsibilities such as fire wardens or fire marshals in the workplace.

Level 2 Award in Fire Safety (RQF)
Delivered In-Person in Bury St Edmunds + 1 more or UK WideFlexible Dates
Price on Enquiry

Qualatex Bubble Tour

By Qualatex

Qualatex UK Bubble Tour - Southampton - hosted by Balloon Market. About this event Qualatex UK Bubble Tour - Southampton - hosted by Balloon Market Are you new to balloons, or not had the opportunity to use Bubble Balloons in your work? Or do you already use Qualatex Bubble Balloons but want to explore some new on-trend ideas or improve your technique? Whatever your situation - come and join our fun-filled mini-masterclass and experience the joy of working with Qualatex Bubble Balloons! Qualatex Bubble Balloons are made of stretchy see-through material and are the answer to long-lasting innovative designs, so come and learn how to make them a staple of your balloon decorating business. This 3 hour course runs from 2pm to 5pm on Thursday 7th July and will include demonstrations and hands on training, covering how to inflate Bubbles correctly (with air and helium), tie them off, personalise, make gumballs, add confetti and more! With invaluable hints and tips, and the opportunity to create and take away a number of Bubble designs, it's one not to miss! Book today to secure your place. COVID-19 Safety As this class is being taught in person, class numbers and layout have been adjusted to make allowances for social distancing. We will ask each delegate to comply with any reasonable health and safety guidelines that may be applicable at the time of the course, which may include taking a lateral flow test or having your temperature taken before being allowed admittance to the course. As government guidelines are subject to change, full details of Health and Safety measures in place will be supplied to delegates closer to each event delivery date. If you have any queries about booking, please message the Qualatex team directly on pelmarketing@qualatex.com or Balloon Market on info@balloonmarket.co.uk.

Qualatex Bubble Tour
Delivered In-PersonFlexible Dates
£36

Questioning Skills: Pinpointing Needs with STēR Status Questions

5.0(9)

By Chart Learning Solutions

Learn enough facts about a buyer's current status to advance the conversation purposefully. Discover how to ask relevant questions about necessary information designed to keep the prospect talking for the sake of conversation. Understand how to mix open and close ended questions but ask close-ended questions which are likely to be answered with a 'yes'. Learning Objectives Apply guidelines for asking Status Questions, Demonstrate how to ask three types of status questions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Questioning Skills: Pinpointing Needs with STēR Status Questions
Delivered Online On Demand15 minutes
£34.95

Ethics: Leading Ethical Conduct

5.0(9)

By Chart Learning Solutions

We will help you to understand the six common excuses for unethical behavior and what are the three most pervasive ethical misconducts. Discover the ultimate guidelines for managing ethical conduct and how to show empathy, get the truth, and be sensible. Always focus on responsibility, respect and results for leading your business ethically. Learning Objectives Recognize six common excuses for unethical behavior, Define the components of ethical conduct, Implement the Three R's for leading ethically Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Ethics: Leading Ethical Conduct
Delivered Online On Demand18 minutes
£34.95