11119 Guide courses delivered Online

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.

Overview Build a solid foundation to become a confident makeup artist and develop advanced skills.This Makeup Artist Level 4 course will set you up with the valuable knowledge and qualifications required in the makeup industry, and teach you the essential skills you need to get yourself job-ready in this field.Don't miss this golden opportunity. Enrol today and kickstart a successful career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Makeup Artist Level 4. It is available to all students, of all academic backgrounds. Requirements Our Makeup Artist Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 24 lectures • 16:00:00 total length •What is a Cosmetic?: 00:15:00 •Cosmetics - From Tradition to Modernity: 00:15:00 •Equipment - Makeup Kits: 00:15:00 •Skin: 00:30:00 •Face: 00:30:00 •Lips: 00:30:00 •Eyes: 00:30:00 •Ten-Step Guide to Perfect Makeup: 00:30:00 •Special Makeup Applications: 00:30:00 •Essential Equipment for the Professional: 00:15:00 •Advanced Makeup Applications: 00:15:00 •Makeup Basics I: 01:00:00 •Makeup Basics II: 01:00:00 •Makeup Basics III: 01:00:00 •Makeup Basics IV: 01:00:00 •Makeup Basics V: 01:00:00 •Body Products Basics: 01:00:00 •Be Educated On Toxins And Detoxing: 01:00:00 •Using Bath Products: 01:00:00 •Sunless Tanning: 01:00:00 •Body Makeup: 01:00:00 •The Latest In Support Garments: 01:00:00 •How Looking Great Makes You Feel Great: 00:30:00 •Wrapping Up: 00:15:00

Overview Learn how to cope with the psychological strains that COVID-19 has inflicted upon yourself and others by supporting your community's wellbeing. This unique course will train you to help others that have been severely impacted by the pandemic, as well as understanding your own experience. The Covid 19 Psychological Impact and Wellbeing in Young People course has been carefully designed with input from industry professionals to supply information regarding the Mental Health conditions that COVID-19 has caused to increase. You will be taught how to engage with individuals and social groups to ensure that disorders like anxiety or depression are not causing irreparable harm to anyone, alongside tips for self-care techniques. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Covid 19 Psychological Impact and Wellbeing in Young People. It is available to all students, of all academic backgrounds. Requirements Our Covid 19 Psychological Impact and Wellbeing in Young People is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:48:00 total length •Anxiety and It's Causes: 00:21:00 •Anxiety Disorders: 00:22:00 •Anxiety in Children: 00:12:00 •Anxiety in Young People: 00:12:00 •Impact of Covid 19 on Children and Young People: 00:21:00 •Supporting Children During Covid 19: 00:25:00 •Supporting Young People During Covid 19: 00:14:00 •Managing Anxiety in Families During the COVID-19: 00:15:00 •Treatment of Anxiety Disorder: 00:10:00 •Bereavement Guide During COVID 19: 00:16:00 •Assignment - Covid 19 Psychological Impact and Wellbeing in Young People: 00:00:00

Overview Develop your knowledge of criminal analysis with our AML and Criminal Intelligence Analysis Diploma course.This AML and Criminal Intelligence Analysis Diploma course will guide you in anti-money laundering and criminal intelligence analysis. It will introduce you to the criminal intelligence analysis and various methods of it. It will also help you understand criminal psychology and how to make decisions based on it. This learning program will also prepare you in anti-money laundering and how to minimise its risk. After completing this comprehensive course, you will be equipped with a professional criminal analyst's abilities.Enrol today to kickstart a high-earning career in criminal intelligence. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this AML and Criminal Intelligence Analysis Diploma. It is available to all students, of all academic backgrounds. Requirements Our AML and Criminal Intelligence Analysis Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 04:48:00 total length •Introduction to Money Laundering: 00:15:00 •Proceeds of Crime Act 2002: 00:17:00 •Development of Anti-Money Laundering Regulation: 00:18:00 •Responsibility of the Money Laundering Reporting Office: 00:18:00 •Risk-based Approach: 00:20:00 •Customer Due Diligence: 00:21:00 •Suspicious Conduct and Transactions: 00:20:00 •Criminal Intelligence Analysis: 00:21:00 •Criminal Intelligence Analyst - Skills and Competencies: 00:15:00 •Understanding Criminal Psychology: 00:36:00 •Research Methods in Crime Analysis: 00:28:00 •Counterterrorism and Criminal Intelligence Analysis: 00:21:00 •Technology in Criminal Intelligence Analysis: 00:20:00 •The Criminal Justice System in England and Wales: 00:18:00

Ideal for the Duke of Edinburgh Skills You will complete the sections over multiple weeks and ideally consolidate the learning with a practical course. On completion, email me the login to the edofe portal and I will check progress and complete the online assessment. The course will take approximately 12 hours to complete when engaging in all elements of the training and spreading the content over multiple weeks. If you are buying this course for someone else to complete - please put their name into the course, as they would like it to appear on their certificate. You can make payment under a different name. (If you would like a practical course: www.firstaidforlife.org.ukrun hands-on courses for groups of friends throughout the UK, alternatively individuals can join one of our open scheduled courses at our training centre in London). First aid for teenagers covering adult, baby and child first aid: This course is designed to give you the knowledge to learn how to keep yourself and others safe and to know how to help should an accident happen. This course does not seek to replace a practical course but allows you to learn these vital skills at a time and place to suit you. The course is ideal for babysitting, Duke of Edinburgh Award (Skills section and very useful content for the expedition too), sports leadership and as a vital life skill to equip teenagers with the skills to help themselves or friends if faced with a medical emergency. The course consists of illustrated step-by-step directions, flow charts, diagrams, videos and a short test yourself section fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency What to put in your first aid kit Vital information to give the emergency services The primary survey – What to do in those first few minutes Unresponsive and breathing How to put someone into the recovery position Unconscious and not breathing - Resuscitation CPR Resuscitating an adult, baby and child Heart attack and angina Choking Drowning Asthma Panic attacks and hyperventilation Anaphylactic shock Wounds and bleeding Shock Internal bleeding Amputated parts Knocked out teeth Eye injuries Nose bleeds Fainting Bites and stings Burns Poisoning Alcohol poisoning Breaks, sprains and dislocations Head injuries Spinal injuries Fitting/seizures/convulsions Extremes of body temperature Useful advice Final lesson and certificates

Course Overview: Research suggests that nearly 49% of adults in the UK own a pet, and about 33% of these pet owners have dogs. Our Dog First Aid Training course equips you with the critical knowledge and skills you need to keep your four-legged friends safe.The key to dog first aid is being prepared. Knowing what to do in an emergency can be the difference between life and death for our beloved pets. This course takes you from a total beginner to a capable caretaker within just a few hours of engaging content. We start with the basics, guiding you through the essential items you'll need in a dog's first aid kit.From there, we dive into first aid components, like CPR, wound dressing, and bandaging. Recognising medical conditions and understanding the appropriate treatments form a significant part of the course. The final parts of the curriculum deal with crisis prevention and the unique care required during dog pregnancy and newborn care. Key Features of the Course: Earn a CPD certificate upon completion Round-the-clock learning assistance is available Highly engaging and easy-to-follow learning materials Who is This Course For? This course is perfect for dog owners, pet sitters, dog walkers, and anyone interested in canine health and safety. Even if you're a complete beginner, the step-by-step format of this course makes it accessible to everyone. What You Will Learn: Introduction to Canine First Aid: You'll learn the basics of canine first aid, including how to recognize the signs of a medical emergency and how to provide basic care. First Aid Kits for Canine: You'll learn how to assemble a first aid kit for your dog and how to use the supplies in the kit. CPR for your Dog: You'll learn how to perform CPR on a dog, including rescue breathing and chest compressions. Dressing and Bandaging: You'll learn how to dress and bandage a dog's wound, including how to choose the right bandage and how to apply it correctly. Different Medical Conditions and Treatment of Canine: You'll learn about common medical conditions in dogs, including how to recognise the signs of the condition, how to treat the condition, and when to seek professional help. Preventing a Health and Safety Crisis: You'll learn how to prevent a health and safety crisis in your dog, such as choking, poisoning, and heatstroke. Pregnancy, Birth and Newborn Care: You'll learn about the care of a pregnant dog and her puppies, including how to prepare for the birth, how to care for the puppies after they're born, and how to introduce the puppies to their new home. Why Enrol in This Course: A top-rated course has been recently updated to ensure the most current and accurate information. This course is informative and trending, making it a popular choice for pet lovers and canine caregivers. By enrolling, you'll develop essential skills in canine first aid, ensuring you're equipped to handle health emergencies and contribute to your pet's well-being. Requirements: There are no specific prerequisites for this course. All you need is an internet connection to access the course materials and a passion for canine health and well-being. Career Path: This course opens the door to various pet care professions, including: Dog Walker: Average UK salary £14,000 to £16,000 per year Pet Sitter: Average UK salary £15,000 to £20,000 per year Dog Daycare Operator: Average UK salary £20,000 to £25,000 per year Animal Care Assistant: Average UK salary £15,000 to £19,000 per year Dog Trainer: Average UK salary £20,000 to £30,000 per year Animal Welfare Officer: Average UK salary £20,000 to £25,000 per year Pet Shop Owner: Average UK salary £25,000 to £30,000 per year Certification: Upon completion of the course, you will earn a CPD certificate, attesting to your newly acquired Dog First Aid Training skills. This recognition enhances your CV and instils confidence in caring for your canine friends. Course Curriculum 7 sections • 7 lectures • 00:47:00 total length •Introduction to Canine First Aid: 00:06:00 •First Aid Kits for Canine: 00:07:00 •CPR For your DOG: 00:05:00 •Dressing and Bandage: 00:06:00 •Different Medical Conditions and Treatment of Canine: 00:09:00 •Preventing a Health and Safety Crisis: 00:06:00 •Pregnancy, Birth and Newborn Care: 00:08:00

Are you struggling to maintain your busy life? Are you someone who is a high-flyer who knows they can achieve more but just really needs help creating the right methods, habits, and mindsets to get Efficient? You're not alone. A Recipe For An Extraordinary Life is the perfect course for you. This training program helps you to be able to do more and keep things simple. With so many things trying to get your attention these days, it's easy to get caught doing too much and still not feeling like you are being effective. This course will guide you with step by set progress on how to design your ideal life. You will be led by 2 experts in the field of Organization, Minimalism, and Self Care complete with real examples. By the end of this course, you'll have valuable skills that will help you feel confident in living Your Recipe For An Extraordinary Life. What you'll learn Students will be able to confidently complete a lifestyle design template. Students will feel empowered to go after their dreams in a realistic and practical way. Students will be able to identify areas in their life where they may need improvements and how to work towards improving them. Students will have the hope and belief that they can change their life. Requirements You are wanting to change your current position in life and need a method to do so. You have an open mind and are ready to learn. No additional resources are required. Course Overview + Syllabus About this Course 00:03:00 About the Instructors 00:03:00 Assessing Your Current State How You Might Be Feeling 00:05:00 Basic Human Needs 00:09:00 What Makes A Recipe For An Extraordinary Life? Ingredients for an Extraordinary Life 00:09:00 BODY 00:06:00 MIND 00:05:00 FAMILY 00:05:00 Social 00:05:00 Work 00:06:00 Stuff 00:06:00 Giving Back 00:05:00 Creating Your Recipe For An Extraordinary Life Building A Creation 00:02:00 Step One Gratefulness 00:04:00 Step Two Reflecting 00:07:00 Visualizing Your Week 00:04:00 Task Monitoring 00:03:00 Life Stress Inventory Test 00:03:00 Mind Mapping 00:05:00 Step Three What Are Your Goals 00:11:00 Multi-Tasking or Single-Tasking 00:05:00 Step Four Taking Action 00:07:00 Step Five Maintenance 00:06:00 Client Example Judie's Story 00:05:00 Congratulations! 00:03:00

Do you want to lose weight rapidly? Have you tried other weight loss formulas but failed? Do you lack motivation for dieting? Many people start dieting for a few days and quickly become disappointed as they do not find any noticeable change in their physique. This Accelerated Weight Loss in Just 1 Week course will help you lose weight within a week and give you the motivation you need to maintain a balanced, healthy diet. This superfast weight loss program has been expertly designed using a computer software formula to calculate your nutritional intake. You will get a complete diet chart for a week, including recipes to cook for each meal and a detailed schedule. The course will give you a step-by-step guide on how to implement the diet chart. You will experience a faster metabolism and more efficient bowel movements. This special weight loss formula is appropriate for anyone who is thinking about dieting. It is the perfect program for those who want to lose some weight without doing any physical exercise. What you'll learn Helps you lose up to 14 pounds within a week Gives you a complete diet chart and shopping list for 7 days Provides you with a detailed recipe for cooking each meal, including the preparation method and ingredient list Helps you understand the schedule plan by providing video guidance Motivates and encourages you on your dieting journey with instant results right from the start Gives lifetime course access from any WiFi-connected device at any time Receive an internationally recognised certificate of achievement on completion Requirements No previous experience is required as full details will be provided throughout the course Who this course is for: This course has been created for students of 'All Levels' Accelerated Weight Loss in Just 1 Week Coverpage Accelerated Weight Loss in Just 1 Week Coverpage 00:02:00 Introduction 00:02:00 Benefits of Taking this Course 00:02:00 1 Week Shopping List 00:02:00 Day 1 - Meal 1 Coverpage 00:02:00 Meal 1 - Ingredients 00:02:00 Preparation 00:02:00 Day 1 - Meal 2 Coverpage 00:02:00 Meal 2 - Ingredients 00:02:00 Preparation 00:02:00 Day 1 - Meal 3 Coverpage 00:02:00 Meal 3 - Ingredients 00:02:00 Preparation 00:02:00 Day 2 - Meal 1 Coverpage 00:02:00 Preparation 00:02:00 Day 2 - Meal 2 Coverpage 00:02:00 Preparation 00:02:00 Day 2 - Meal 3 Coverpage 00:02:00 Preparation 00:02:00 Final Recap 00:02:00

Overview This comprehensive course on Journalism: News Writing Fundamentals will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Journalism: News Writing Fundamentals comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Journalism: News Writing Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Journalism: News Writing Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 18 lectures • 00:39:00 total length •Course Introduction: 00:01:00 •What Is News?: 00:03:00 •Essential English: Be Positive: 00:02:00 •Essential English: Be Active: 00:02:00 •Essential English: Short And Sweet Sentences: 00:02:00 •Essential English: Avoid Repetition, Jargon and Clichés: 00:03:00 •The Purpose of a Headline: 00:03:00 •Headline Fundamentals: 00:03:00 •The Importance of the Intro: 00:02:00 •Intro Writing Fundamentals: 00:03:00 •A Guide to Writing Better Intros: 00:02:00 •Quoting Within News Writing: 00:03:00 •Quoting Fundamentals: 00:03:00 •The Structure of a News Story: 00:03:00 •Structure Fundamentals: The Five Ws: 00:02:00 •Course Project: 00:01:00 •Course Conclusion: 00:01:00 •Resource: 00:00:00