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10390 Guide courses in Glasgow delivered Online

Optimizing Customer Assistance through Zendesk Excellence

By Compete High

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Optimizing Customer Assistance through Zendesk Excellence
Delivered Online On Demand1 hour 25 minutes
£25

Maximizing Performance Through Facebook Analytics

By Compete High

🚀 Unlock Your Business Potential: Maximizing Performance Through Facebook Analytics Online Course! 🚀 Are you tired of navigating the complex world of Facebook advertising without seeing the results you crave? Do you wish there was a roadmap to guide you through the maze of data and insights? Look no further - our cutting-edge online course, 'Maximizing Performance Through Facebook Analytics,' is your key to unlocking the true potential of your business on the world's largest social media platform!   🌐 Why Facebook Analytics? In a world dominated by digital marketing, understanding your audience and optimizing your strategies is crucial. Facebook Analytics provides a treasure trove of data, but harnessing its power can be overwhelming. Our expert-led course breaks down the complexities, offering you a step-by-step guide to transform raw data into actionable insights.   🚀 What You'll Gain: Master Facebook Analytics: Dive deep into the tool and learn how to decipher key metrics, understand user behavior, and uncover hidden opportunities. Optimize Ad Performance: Stop wasting money on ineffective ads. Discover how to fine-tune your campaigns based on real-time data, ensuring maximum ROI. Audience Insights: Build a deeper connection with your audience by understanding their preferences, behaviors, and demographics. Conversion Boost: Learn the secrets to turning clicks into conversions. Identify the bottlenecks in your sales funnel and optimize for success. Strategic Decision-Making: Make informed decisions for your business based on data-driven insights. No more guesswork - just results.   🎓 Course Highlights: Expert Instructors: Taught by seasoned professionals with a proven track record in Facebook advertising and analytics. Practical Examples: Real-world case studies and hands-on exercises to reinforce your learning. Interactive Q&A Sessions: Get your burning questions answered by our experts during live Q&A sessions. Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community. Certificate of Completion: Showcase your newfound expertise with a certificate to add to your professional portfolio.   🎯 Who Should Enroll: Business Owners Marketing Managers Social Media Managers Entrepreneurs Marketing Enthusiasts   🌟 Don't Miss Out on this Game-Changing Opportunity! Ready to elevate your Facebook advertising game and maximize your business performance? Enroll now and take the first step toward unlocking the full potential of your brand in the digital landscape. Transform data into dollars with 'Maximizing Performance Through Facebook Analytics' - where success is just a click away! Course Curriculum Basic Overview 00:00 The Dashboard - Setting Up 00:00 Moving Content Over 00:00 Moving Over Content - Part 2 00:00 Facebook Analytics - Funnel Tracking 00:00 Creating Your Analtics Dashboard 00:00 Active Users Report 00:00 Revenue Tracking 00:00 Retention 00:00 Cohorts 00:00 Breakdowns 00:00 Journeys 00:00 Percentile 00:00 Events 00:00 Overlap 00:00 Lifetime Value 00:00 Demographics 00:00 Technology 00:00 Settings 00:00 Conclusion 00:00 Advanced Overview 00:00 Getting Started with the Setup 00:00 Connecting To WordPress 00:00 Connecting To Eventbrite 00:00 Connecting Offline Events 00:00 Adding and Creating an Ad Account 00:00 Uploading Offline Event Data 00:00 Creating a Custom Conversion 00:00 Creating Multiple Pixels 00:00 Adding Your Instagram Account 00:00 Lines of Business 00:00 Managing People and Pages 00:00 Managing Projects 00:00 Creating System Users 00:00 Adding a Pixel To Warrior Plus From the Business Manager 00:00 Brand Safety and Domains 00:00 Integrations 00:00 Block Lists 00:00 Set Up Settings for Business Manager 00:00 Conclusion 00:00

Maximizing Performance Through Facebook Analytics
Delivered Online On Demand1 hour 12 minutes
£25

Business Startup Diploma

4.3(43)

By John Academy

Are you starting a new business? Or are you someone who is passionate about creating a business but you do not know where to start? Are you also wondering if you can really become successful as a businessmen? Then this diploma course is for you as you will be able to take in the skills and knowledge required in starting a business. Description: So you have decided that you want to create your own business. However, you require a bit of assistance to start creating one. The good news is that this course will surely help you in that. This course will definitely equip you with the right skills and information required for you to start your dream business. It is, of course, challenging to start a business, yet it doesn't need to be excessively troublesome either. All you truly need is the correct counsel to help you make sense of where to begin. That is the reason this course has been designed to give you appropriate guidance. This will be your excellent guide for starting your own business. For the greater part of the numerous that have really had the prospect of beginning their own particular business, the majority of them don't. There are a considerable number of reasons why individuals don't take their goals of maintaining a business past thinking alone. It might be the fear that is stopping especially the solace of having a consistent paycheck. It takes a considerable measure of initiative for anybody to have the strength to begin their own business. It can be challenging especially at the beginning but at the end of the day, you will realise that it is fulfilling especially when you take this course that will guide you throughout your journey. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in creating business brand People who have an interest in Business Making and how to become successful Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Startup Diploma Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Many More! Business Startup Diploma Introduction 00:30:00 Is It Right for Me? 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Startup Diploma
Delivered Online On Demand10 hours 15 minutes
£25

Coding (C++, Python, JavaScript & IT) - CPD Certified

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Coding (C++, Python, JavaScript & IT) - CPD Certified
Delivered Online On Demand6 days
£209

Business Law, Compliance and Risk Management - QLS Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | FREE 2 CPD Courses | CPD Certified | Free PDF & QLS Hardcopy Certificates | Lifetime Access

Business Law, Compliance and Risk Management - QLS Endorsed Certificate
Delivered Online On Demand
£150

Essay Essentials: Academic Writing Development Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Does the thought of written assignments fill you with dread? Writing an essay is a daunting affair for most. This Essay Essentials: Academic Writing Development Course is best suited for high school students and university undergraduates and is a complete guide for those who want to improve their essay writing skills to achieve better grades.  With this best-selling academic writing course, you'll learn from the experts how to utilise classroom resources, gain a solid understanding of the writing process, and improve your general English language skills. You'll also familiarise with study techniques such as brainstorming to help you revise more efficiently. Throughout this academic writing course, you will get expert editing tips for drafting and forming the structure of your academic essays. Through written and audiovisual course material, you'll be guided step-by-step on how to craft perfect paragraphs and error-free sentences. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Essay Essentials: Academic Writing Development Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Essay Essentials: Academic Writing Development Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] About this Course 01 - Who I am and What I do 00:02:00 02 - Why Writing Essays is Worth it 00:03:00 Before You Start Writing 03 - Before You Start Writing Watch This 00:04:00 04 - The Writing Process Steps to Success 00:05:00 Creating and Organizing your Writing Ideas 05 - Brainstorming Where Writing Begins 00:04:00 06- Outlining to Structure the Brainstorm 00:03:00 07- Organization Structuring the Essay Paragraphs 00:05:00 Developing and Organizing your Essay 3 lectures 08 - Organization Structuring the Essay Paragraphs 00:06:00 09 - Developing the Body Paragraphs 00:04:00 10 - The Conclusion Paragraph Making the Essay Memorable 00:03:00 Revising and Editing your Essay 11 - Revision Making the Essay Effective 00:08:00 12 - Grammar Foundations 00:05:00 13 - Using the Comma 4 Essential Rules to Success 00:08:00 14- Spelling in the Age of Spell Check 00:07:00 15 - The Final Thoughts Before You Write 00:02:00 Bonus Content 16 - Downloadables Academic Writing Activities and Essay Example Guide 00:03:00 17 - Bonus Lecture Discounts on my other Writing Courses 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Essay Essentials: Academic Writing Development Course
Delivered Online On Demand1 hour 13 minutes
£18

Level 3 Award Understanding the Principles and Practices of Assessment

By Karen Blake Coaching

Level 3 Award in Understanding Assessment: Explore the core principles and practices essential for effective assessment. Enhance your knowledge of assessment methodologies and strategies. Flexible learning with comprehensive support. Enrol now to deepen your understanding! #AssessmentPrinciples #AssessmentPractices #EducationQualification

Level 3 Award Understanding the Principles and Practices of Assessment
Delivered Online On Demand1 hour
£254.98

Teaching Assistant Qualification (RQF)

4.5(212)

By The Learning College Group

The Learning College Group offers this Teaching Assistant qualification that is fully Regulated and accepted in all schools across the UK. It enables you to work with children between the ages of 5-18 years. The Teaching Assistant - TQUK Level 3 Certificate (RQF) Recognised Qualification is for those looking to work as a Teaching Assistant / Classroom Assistant.

Teaching Assistant Qualification (RQF)
Delivered Online On Demand
£425

Cisco CCNA 200-301: The Complete Guide to Getting Certified

By Packt

In this practical course, you will learn to develop a complete understanding of all the concepts and topics you need to master in order to achieve the most sought-after networking certification today. With its easy-to-understand, structured approach, this course will enable you to master Cisco networking to the CCNA level, and beyond, in no time.

Cisco CCNA 200-301: The Complete Guide to Getting Certified
Delivered Online On Demand37 hours 44 minutes
£14.99

Power BI Masterclass 2023

By Packt

This comprehensive course delves deep into Power BI, guiding you through essential skills such as interactive reporting, DAX calculations, and advanced data modelling. From enabling interactive features to crafting insightful reports, gain the expertise needed to harness Power BI's full potential and excel in data analysis and visualization.

Power BI Masterclass 2023
Delivered Online On Demand15 hours 6 minutes
£82.99