10919 Guide courses in Cardiff delivered Online

Follow your dreams by enrolling on the Makeup, Cosmetics and Skin Care course today and develop the experience, skills and knowledge you need to enhance your professional development. Makeup, Cosmetics and Skin Care will help you arm yourself with the qualities you need to work towards your dream job. Study the Makeup, Cosmetics and Skin Care training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Makeup, Cosmetics and Skin Care course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Makeup, Cosmetics and Skin Care course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Makeup, Cosmetics and Skin Care course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Makeup, Cosmetics and Skin Care course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Makeup, Cosmetics and Skin Care course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Makeup, Cosmetics and Skin Care course. The Makeup, Cosmetics and Skin Care course is designed by industry experts and is tailored to help you learn new skills with ease.  The Makeup, Cosmetics and Skin Care is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Makeup, Cosmetics and Skin Care when it suits you. Access the Makeup, Cosmetics and Skin Care course modules from any internet-enabled device, including computers, tablets, and smartphones. The Makeup, Cosmetics and Skin Care course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Makeup, Cosmetics and Skin Care now and start learning instantly! What You Get Out Of Studying Makeup, Cosmetics and Skin Care With Janets Free PDF certificate upon successful completion of the Makeup, Cosmetics and Skin Care Full one-year access to Makeup, Cosmetics and Skin Care Course materials Instant assessment results with the Makeup, Cosmetics and Skin Care No hidden fees with the Makeup, Cosmetics and Skin Care Full tutor support available from Monday to Friday with the Makeup, Cosmetics and Skin Care Study the Makeup, Cosmetics and Skin Care at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Makeup, Cosmetics and Skin Care Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Makeup, Cosmetics and Skin Care Study the Makeup, Cosmetics and Skin Care in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Makeup, Cosmetics and Skin Care Description The Makeup, Cosmetics and Skin Care training course is delivered through Janets' online learning platform. Access the Makeup, Cosmetics and Skin Care content from any internet-enabled device whenever or wherever you want to. The Makeup, Cosmetics and Skin Care course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Makeup, Cosmetics and Skin Care course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Makeup, Cosmetics and Skin Care course. After successfully passing the Makeup, Cosmetics and Skin Care course exam, you will be able to apply for a CPD-accredited certificate as proof of your Makeup, Cosmetics and Skin Care qualification. Certification All students who successfully complete the Makeup, Cosmetics and Skin Care course can instantly download their digital certificate. You can also purchase a hard copy of the Makeup, Cosmetics and Skin Care course certificate, which will be delivered by post for £9.99. Who Is This Course For The Makeup, Cosmetics and Skin Care is ideal for those who already work in this sector or are an aspiring professional. This Makeup, Cosmetics and Skin Care course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The Makeup, Cosmetics and Skin Care is open to all students and has no formal entry requirements. To study the Makeup, Cosmetics and Skin Care course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Makeup, Cosmetics and Skin Care is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Makeup, Cosmetics and Skin Care and gain an industry-recognised qualification that will help you excel in finding your ideal job.

The aim of this course is to provide an understanding of the intersection of law and ethics, including major ethical perspectives, ethical decision-making models, and the relationship between law and ethics. Students will learn about the importance of setting an ethical tone at the top of an organization and the ethical decision tree for business leaders. The course will cover the short- and long-term returns and the promotion of ethical behavior and social responsibility in the marketplace. Students will also gain knowledge about the history and basic framework of antitrust laws, including horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also explore antitrust enforcement, antitrust injury, limitations of antitrust enforcement, and antitrust considerations. After the successful completion of the course, you will be able to learn about the following, Law & Ethics: What Is Ethics? Major Ethical Perspectives. An Ethical Decision Model. Relationship b/w law and ethics. Ethical tone sets at the top. Ethical business leader decision tree. Tension b/w short- and long-term returns. Social Responsibility. Positive actions. Promoting ethical Behaviour. Moral of the marketplace. Antitrust: History and Basic Framework of Antitrust Laws. Horizontal Restraints of Trade. Vertical Restraints of Trade. Price Discrimination- The Robinson-Patman Act. Sherman Act, Section 2- Concentrations of Market Power. Acquisitions and Mergers under Section 7 of the Clayton Act. Unfair Methods of competition section 5 of the federal commission act. Antitrust enforcement. Antitrust injury. Limitations of antitrust enforcement. Antitrust considerations. This course aims to explore the intersection of law and ethics, with a particular focus on the major ethical perspectives and an ethical decision-making model. Students will examine the relationship between law and ethics and how ethical tone sets at the top of an organization. The course will cover topics such as the tension between short- and long-term returns, social responsibility, promoting ethical behaviour, and the morale of the marketplace. Additionally, students will learn about antitrust laws, including the history and basic framework of antitrust laws, horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also cover acquisitions and mergers under Section 7 of the Clayton Act, unfair methods of competition under Section 5 of the Federal Commission Act, antitrust enforcement, antitrust injury, and the limitations of antitrust enforcement. The aim of this course is to provide an understanding of the intersection of law and ethics, including major ethical perspectives, ethical decision-making models, and the relationship between law and ethics. Students will learn about the importance of setting an ethical tone at the top of an organization and the ethical decision tree for business leaders. The course will cover the short- and long-term returns and the promotion of ethical behavior and social responsibility in the marketplace. Students will also gain knowledge about the history and basic framework of antitrust laws, including horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also explore antitrust enforcement, antitrust injury, limitations of antitrust enforcement, and antitrust considerations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Concept and Implications of Ethics and Antitrust in Business Self-paced pre-recorded learning content on this topic. Concept and Implications of Ethics and Antitrust in Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Ethics and Compliance Officer Antitrust Attorney Corporate Social Responsibility Manager Business Ethics Consultant Antitrust Investigator Compliance Analyst Risk Management Specialist Business Conduct and Ethics Trainer Antitrust Litigation Specialist Corporate Responsibility Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Medication Administration Level 4 Learn about the safe handling of medicine and develop valuable pharmaceutical skills with the Medication Administration Level 4 Diploma. Administering medicine in an accurate way is a critical skill for any healthcare worker. This Medication Administration Level 4 course will teach you the fundamental principles and procedures of medicine administration. It will provide you with invaluable skills to understand the legislation concerned with medication administration, including necessities for medicine storage, record-keeping and much more. Along with this Medication Administration Level 4, you will get 10 premium courses specially designed for Medication Administration. Also, you will get an original hardcopy certificate, transcript and a student ID. Courses that are included in this Medication Administration Level 4 Bundle: Course 1: Medication Administration Level 4 Course 2: Paramedicine Study Course 3: Medical Transcription Course 4: Nurse Prescribing & Medicine Management Course 5: Sports Medicine Fundamentals Course 6: Nursing: Nurse Training in Hygiene and Infection Control Level 4 Course 7: Diploma in Substance Misuse Course 8: Phlebotomy Diploma Course 9: Wound Care Level 2 Course 10: GDPR in Healthcare Course 11: Pharmacy Skills Training Level 4 Medicine should be handled with the utmost care, as human lives depend on it. Any misuse of medication may result in serious health complications and even death in some cases. The purpose of this Medication course is to provide training on how to handle and dispose of medicine safely and professionally, to comply with UK medicine regulations. The Medication course presents a general overview of the legislation and guidelines regarding the safe administration of medication. Principal legal aspects of handling medicines will also be covered in this Medication Administration Level 4 Diploma. Enhance your skills in medicine administration by enrolling on the Medication Administration Level 4 Diploma. Medication Administration Level 4 will provide you with the CPD certificate that you'll need to succeed. The only thing you need to take Medication Administration Level 4 is Wi-Fi and a screen. You'll never be late for class again. Course Curriculum of Medication Administration Level 4 Course 1: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medicine management Principles of Safe and Appropriate Handling of Medicines Medicine Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medicine The Six Rights of Medicine Administration Covert Administration of Medicine Recording Procedures Storage of Medicine Transfer and Disposal of Medicine Drug Formulation and Ways of Taking It The detailed curriculum of the Medication bundle is given in the resources section. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Medication Administration Level 4. It is available to all students, of all academic backgrounds. Requirements Our Medication Administration course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This Medication Administration Level 4 Diploma will help you to explore many different career opportunities, here are few prospects Paramedic Medical Assistant Healthcare Worker Social Worker Sports Physio Phlebotomy Technician Pharmacy Assistant Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medication Administration Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Good Coaching & mentoring - Skilled employees - Productive business culture As a mentor, you don't just enhance employee skills, but lift their confidence too. It makes a genuine difference in their professional and personal development. So if you want to step into a mentorship position and empower employees to become more confident in their roles, this Level 3 Diploma in Coaching & Mentoring course is all you need. Effective coaching and mentoring are essential in today's time. It helps in improving employee performance, enhancing employee productivity and reducing employee turnover. This Level 3 Diploma in Coaching & Mentoring course will give you valuable insights into how coaching and mentoring work. The Coaching & Mentoring course will teach you much more than just people management. You will learn to develop excellent communication skills, understand neuro-linguistic programming, read body language, provide motivation and emotional support, and recognise success. Alongside this, you will be taught how to seize business opportunities with this skill and thrive in a growing industry. Enrol now and upskill your workforce for better organisational benefits! Along with this Coaching & Mentoring Course, you will get 10 Premium courses absolutely free. Also, you will get an original hardcopy certificate, transcript and a student ID card for Free. Courses included in this Coaching & Mentoring Bundle? Course 01: Coaching & Mentoring Course 02: Diploma in Becoming Career Smart Course 03: Leadership & Management Diploma Course 04: Level 4- Office Management Course 05: Life Coaching | Online Course Course 06: Level 3 Mental Health Awareness Course Course 07: Stress Management Training Course 08: Performance Management Course 09: Decision-Making Course 10: Personal Hygiene Course 11: Effective Communication Skills Learning Outcomes of Coaching & Mentoring Course: Understand the principles and importance of Coaching & Mentoring. Identify and implement effective Coaching & Mentoring processes and models. Recognise and adhere to ethical guidelines in coaching and mentoring. Develop effective communication skills to facilitate coaching and mentoring. Apply personal skills such as self-awareness and emotional intelligence to coaching and mentoring. Demonstrate management skills in coaching and mentoring relationships. Apply functional skills to tailor coaching and mentoring to specific contexts. So enrol now in this Coaching & Mentoring Course to advance your career! Coaching & Mentoring Training Course Curriculum of Coaching & Mentoring Course 01: Coaching & Mentoring Lesson 01: Introduction to Coaching & Mentoring Lesson 02: Objectives & Processes Lesson 03: Ethical Aspects Lesson 04: Coaching & Mentoring Models Lesson 05: Effective Communication Skills Lesson 06: Personal Skills Lesson 07: Coaching & Mentoring Management Skills Lesson 08: Functional Skills How will I get my Certificate? After successfully completing the Coaching & mentoring course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & mentoring Requirements Coaching & mentoring Career path Coaching & Mentoring The Advanced Diploma in Coaching & Mentoring would be beneficial for the following careers: Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Coaching & Mentoring) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Best Price Of The Market The Site Management Course is an in-depth training program for those who work in the construction industry in a management or supervisory position. This course is designed by experts, and learners will gain insight into the role of a construction supervisor, as well as best practices and guidelines regarding site logistics, supplier management, and other fundamental areas. This Site Management course will equip you with the solid foundation of knowledge needed to ensure the smooth running of a construction site, gaining the skills to take your career to the next level. It covers all you need to know to plan and prepare a construction project, from coordinating suppliers and subcontractors to supply chain management. Courses are included in this Site Management Bundle: Course 01: Construction Site Management Course 02: Building Quantity Surveyor Training Level 3 Course 03: Land Surveying Course 04: Construction Industry Scheme (CIS) Course 05: Construction Estimation using RSMeans Course 06: Construction Cost Estimation Diploma Course 07: Workplace Safety Course Course 08: Working at Height Awareness Diploma Course 09: Emergency First Aid and Incident Management at Work Course 10: COSHH Training and Safety - Level 2 Course 11: Level 3- Project Management This Construction Site Management course is designed to take dedicated personnel and teach them how to control all the stages of a building project efficiently. Learning Outcomes of Construction Site Management: Learn about the stages needed to start planning a construction site Understand how to budget and purchase the Site Management materials for construction sites Be able to take control of a large team and area of Site Management, and manage them responsibly Plan and arrange the procurement and storage of essential equipment Acquire the capability to negotiate with vendors successfully So enrol now in this Site Management Bundle to advance your career! The curriculum of the Site Management Bundle Construction Site Management Level 4 Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Preliminary Site Investigation & Site Organisation Module 04: Construction Site Layout Planning and Temporary Facilities Management Module 05: Site Management Module 06: Planning & Management of Equipment Module 07: Construction Materials Management Module 08: Stock Control Module 09: Quality Assurance and Customer Care Module 10: Legal Aspects of Contracting Module 11: Human Resources Management Module 12: Risk and Value Management Module 13: Communications, Information and Documentation of Construction Module 14: Health and Safety in Construction Management And many more... How will I get my Certificate? After successfully completing the Site Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99, and international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management bundle is for everyone. Requirements No requirements to enrol in this Site Management Career path Having these various Site management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Site Management Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Production Operative course is designed for Inventory Controllers, Operations Managers, Quality Controllers, Inventory Planners, Quality Managers, Logistics Coordinators, Warehouse Operatives, Warehous Administrators, Warehouse Staff, Maintenance Managers and Maintenance Supervisors. In this course, you will explore operations management, classifications of operations, project management, business development, the groundwork for developing a business, process management, the evolution of business process management, supply chain management and purchasing and procurement management. We will also ensure you increase your personal development skills as we will take you through communication skills, time management, conflict management, stress management, and various negotiation techniques. Apart from these, you will also learn planning and forecasting operations, manufacturing, service and delivery operations, risk management, quality management, components of performance management and benefits of talent management. Lastly, you will gain business writing skills, be aware of the structure of various official documents and different types of business environments along with the importance of maintaining a good business environment. Learning Outcomes By the end of the course, learners will be able to: Learn about operations management, supply chain management and quality management Find out how to successfully make an effective plan for business development Gain communication skills and learn negotiation techniques, stress management and time management Familiarise themselves with the role of warehouse along with types of warehouse Know the common warehouse hazard and how to maintain health and safety in warehouses Learn about quality control and understand customer needs and expectations Get familiar with different types of inventory and how to maintain inventory accuracy Display knowledge on manual handling, its laws and how to conduct it safely Operations Management - Advanced Diploma Operations Management - Advanced Diploma teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Warehouse Operative Warehouse Operative teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Warehouse Safety Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Quality Assurance (QA) Management Quality Assurance (QA) Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Inventory Management Inventory Management Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Introduction to Manual Handling Are you working in an industrial complex? Or perhaps in a construction yard? Or in a retail shop? Or in a techie office space? If the answer to any of these is yes, then remember that lifting, carrying, pushing, pulling - the manual handling activities we do every day without thinking-are among the greatest causes of injury in the workplace. Despite rapid advances in mechanisation, every job situation involves Manual Handling of items. You'll be surprised to know that more than 20 per cent of injuries in a week are caused by improper manual handling. Supply Chain Management Supply Chain Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement to showcase your achievement in professional life. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Operations Management - Advanced Diploma The detailed curriculum outline of our Operations Management - Advanced Diploma course is as follows: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Curriculum of Warehouse Operative The detailed curriculum outline of our Warehouse Operative course is as follows: Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Course Curriculum of Quality Assurance (QA) Management The detailed curriculum outline of our Quality Assurance (QA) Management course is as follows: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Curriculum of Inventory Management The detailed curriculum outline of our Inventory Management course is as follows: Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Course Curriculum of Introduction to Manual Handling The detailed curriculum outline of our Introduction to Manual Handling course is as follows: Introduction to Manual Handling Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Curriculum of Supply Chain Management The detailed curriculum outline of our Supply Chain Management course is as follows: Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Accreditation All of our courses, including this Production Operative course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Production Operative course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Production Operative course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Do you work with children and want to learn how to ensure their safety under your care and supervision? The Designated Safeguarding Lead Diploma is designed to introduce fundamental child safeguarding practices, ideal for teachers, childminders, and child care professionals. This Designated Safeguarding Lead Diploma covers everything you need to know regarding legislation for protecting the health and safety of vulnerable children and adults, focusing on your legal responsibilities. Through informative video lessons and case studies, you will explore the complex nature of child abuse, how to spot signs of abuse, what to do if a child or young person discloses abuse, and much more. Along with this Designated Safeguarding Lead (DSL) Complete Diploma, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Designated Safeguarding Lead (DSL) Complete Diploma? Course 1: Designated Safeguarding Lead DSL Complete Diploma Course 2: Child Psychology Course 3: Childcare Level 3 Course 4: Learning Disability Awareness Course 5: Understanding Autism Awareness and Diagnosis Level 2 Course 6: SEN Teaching Assistant and Child Development - Complete Bundle Course 7: Paediatric First Aid Level 3 Course 8: Nutrition and Diet Awareness Course 9: Level 2 Art Therapy Course Course 10: Personal Hygiene Course 11: Effective Communication Skills Diploma Experts have carefully crafted this Designated Safeguarding Lead (DSL) Complete Diploma course to train you to gain tremendous knowledge and skills in the field of Safeguarding. This comprehensive Designated Safeguarding Lead (DSL) Complete Diploma course will help you reach your full potential as a lab analyst and climb up the career ladder. Learn from us and attain the skills for: Understanding what child safeguarding is and getting simple and credible explanations to stay up to speed on Child Protection problems Learning more about the Children Act of 1989 and the Children Act of 2004 The critical role you can play in protecting children and young people Being able to contribute positively to the prevention of child abuse, including physical, emotional, and sexual abuse Working with children and their family's principles Learning more about Child Protection, including Child Safeguarding Standards and Implementation Learning more about the Local Authority Designated Officer's position and responsibilities (LADO) Understanding the Safeguarding structure and guidelines well Reducing the frequency of neglect and recognising and responding to child maltreatment Understanding the protocols for recording child abuse information This Safeguarding Children Level 3 Designated Lead DSL course will educate you on how to care for children who have been abused psychologically or physically or who have been through a troubling event and how to safeguard them from further damage. To avoid child abuse, one must have leadership, responsibility, and clear communication abilities. This course will teach you how to protect vulnerable children by explaining what safeguarding is, why it is important, and what topics to look into to ensure children's well-being. Curriculum: Course 1: Designated Safeguarding Lead DSL Complete Diploma Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do After Referral Module 08: Record Keeping ----------- 10 more premium CPD Courses------------ How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safeguarding Children Level 3 Designated Lead DSL course is appropriate for anybody interested in working in this field or simply learning more about it. If you want to advance in this profession, the Designated Safeguarding Lead (DSL) course is for you. Requirements Our Designated Safeguarding Lead (DSL) Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Child protection officer (£25,000 to £40,000) Psychotherapist (£40,056 to £53,218) Health play specialist (£22,549 to £31,534) Nursery worker (£14,000 to £24,000) Portage home visitor (£19,000 to £35,000) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Designated Safeguarding Lead DSL Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Become a First Aid expert in your organisation and learn to preserve the lives of your colleagues and peers. This comprehensive course will teach you how to react, assess, and act in a medical emergency at work, and ensure that the best First Aid care is given. The First Aid at Work course has been written with the aid of industry professionals and will teach you all the correct procedures to take when faced with injuries or incapacitation. Alongside the crucial training for performing CPR, bandaging cuts, and treating shock; you will be given guidance on taking charge and performing leadership in a crisis. With a single payment, you will gain access to First Aid at Work Complete Bundle including an original hardcopy certificate, a transcript and a student ID card. This Bundle Consists of the following Premium courses: Course 01: First Aid at Work Course 02: Oxygen First Aid Training Course 03: Workplace Safety Course Course 04: Infection Prevention Training Course 05: Fire Safety Awareness Level 2 Course 06: Working at Height Awareness Diploma Course 07: DSEAR Training Course 08: COSHH Training and Safety - Level 2 Course 09: RIDDOR Training Course 10: Personal Hygiene Course 11: Decision Making and Critical Thinking Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. First Aid at Work will provide you with the CPD certificate that you'll need to succeed. The only thing you need to take First Aid at Work is Wi-Fi and a screen. You'll never be late for class again. Benefits you'll get choosing Apex Learning for this First Aid at Work: Pay once and get lifetime access to 10 CPD courses including this Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: First Aid at Work Introduction The Aim of First Aid at Work Safe Practices at Work Understanding the Role of A First Aider Importance of preventing cross infection Protection from infection Minimising the risk of cross-infection and much more Course 02: Oxygen First Aid Training Oxygen Administration First Aid and First Aider Cardiopulmonary Resuscitation (CPR) Oxygen Support for COVID-19 Patients Emergency Oxygen for Scuba Diving Injuries Oxygen Equipment for First Aiders Delivery Devices and Associated Risks Bag Valve Mask (BVM) Oxygen Safety Course 03: Workplace Safety Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work Course 04: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 05: Fire Safety Awareness Level 2 Introduction to Fire Safety Fire Safety Law Measures of Fire Safety Evacuation Procedures Course 06: Working at Height Awareness Diploma Introduction, Regulations and Duties Risk Assessment and Prevention Work at Height Equipment Course 07: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 08: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 09: RIDDOR Training Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks RIDDOR Course 10: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 11: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path First Aid at Work Course provides a useful CPD certificate to possess and would be beneficial for any profession or career from any industry you are in such as: Life Guards Health Care Assistants Emergency Services Safety Officer School Nurse Social Worker Gym Employees Nursing Home Staff Security Guards Teachers Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (First Aid at Work) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.