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This course is suitable for all Health Professionals, teachers, parents and carers and anyone who has suffered an allergic response; or is working with, or involved in the care of someone who has experienced a severe allergic reaction. It is a comprehensive course that explains; the physiology of an allergic reaction, common allergic triggers, signs and symptoms and how to recognise an acute allergic response, what to do, how to treat and how to administer medication. This course is designed to give you the theoretical knowledge to identify and help someone experiencing an allergic reaction. This course does not seek to replace a practical course but allows you to learn these vital skills at a time and place to suit you. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Anaphylactic Shock, acute allergic reaction - causes, recognition and treatment Introduction What is an allergic reaction? Who is at risk from anaphylaxis? Common triggers for reactions How to recognise an acute allergic reaction? Common symptoms include How to Treat Anaphylaxis How to use an Adrenaline Auto-injector Health professionals and anaphylaxis administration Patient Positioning for anaphylaxis After an anaphylactic reaction Storage of auto injectors Legislation concerning the administration of Adrenaline in a life threatening emergency

Workplace demand for digital media skills including creating, managing, and integrating PDF documents is on the rise. This brings value to prospective clients and employers. This Adobe Acrobat 9 Introduction is designed to teach and validate your digital communication skills. Through the course, you will explore the many new and enhanced features in version 9 of Acrobat Standard, Acrobat Pro, and Acrobat Pro Extended. In this course, you'll discover how to bring together content from multiple sources that you can customize within Acrobat Pro 9. You'll learn how to modify text, add bookmarks and add navigation to guide your users. Additional topics include adding security to your PDF files and creating user-interactive forms. You will get to know the different ways to create and modify PDFs, including the enhanced OCR tool, and shows how to combine them with other files into a PDF Portfolio.  What Will I Learn? Access PDFs and Navigate the Interface Create PDFs Navigate PDFs Review PDFs and Add Comments Modify PDFs Optimize PDFs and Reduce File Size Export PDFs to other programs Protect PDFs Requirements Basic computer skills Module : 01 Introduction 00:02:00 Introducing Acrobat and PDFs 00:36:00 Creating PDFs from Office 00:09:00 Creating PDFs from Creative Cloud 00:05:00 Merge a PDF 00:04:00 Combining PDFs 00:09:00 Modifying PDF Documents 00:05:00 Changing Content 00:05:00 Add Header & Footer 00:05:00 Using Watermarks 00:04:00 Module : 02 Numbering Pages 00:03:00 Creating Bookmarks 00:08:00 PDF Accessibility Part 1 00:08:00 PDF Accessibility Part 2 00:07:00 Tagged PDF Part 1 00:01:00 Tagged PDF Part 2 00:07:00 Protecting a PDF Part 1 00:02:00 Protecting a PDF Part 2 00:02:00 Create Digital Signature Part 1 00:06:00 Create Digital Signature Part 2 00:02:00 Create Digital Signature Part 3 00:02:00 Module : 03 Protecting PDF with Password 00:05:00 Create Security Envelope 00:06:00 Create PDF Forms Part 1 00:02:00 Create PDF Forms Part 2 00:14:00 Adobe Livecycle Designer Part 1 00:03:00 Adobe Livecycle Designer Part 2 00:02:00 Adobe Livecycle Designer Part 3 00:07:00 Course Recap 00:04:00 Course Certification

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

🚀 Unlock Your Business Potential: Maximizing Performance Through Facebook Analytics Online Course! 🚀 Are you tired of navigating the complex world of Facebook advertising without seeing the results you crave? Do you wish there was a roadmap to guide you through the maze of data and insights? Look no further - our cutting-edge online course, 'Maximizing Performance Through Facebook Analytics,' is your key to unlocking the true potential of your business on the world's largest social media platform!   🌐 Why Facebook Analytics? In a world dominated by digital marketing, understanding your audience and optimizing your strategies is crucial. Facebook Analytics provides a treasure trove of data, but harnessing its power can be overwhelming. Our expert-led course breaks down the complexities, offering you a step-by-step guide to transform raw data into actionable insights.   🚀 What You'll Gain: Master Facebook Analytics: Dive deep into the tool and learn how to decipher key metrics, understand user behavior, and uncover hidden opportunities. Optimize Ad Performance: Stop wasting money on ineffective ads. Discover how to fine-tune your campaigns based on real-time data, ensuring maximum ROI. Audience Insights: Build a deeper connection with your audience by understanding their preferences, behaviors, and demographics. Conversion Boost: Learn the secrets to turning clicks into conversions. Identify the bottlenecks in your sales funnel and optimize for success. Strategic Decision-Making: Make informed decisions for your business based on data-driven insights. No more guesswork - just results.   🎓 Course Highlights: Expert Instructors: Taught by seasoned professionals with a proven track record in Facebook advertising and analytics. Practical Examples: Real-world case studies and hands-on exercises to reinforce your learning. Interactive Q&A Sessions: Get your burning questions answered by our experts during live Q&A sessions. Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community. Certificate of Completion: Showcase your newfound expertise with a certificate to add to your professional portfolio.   🎯 Who Should Enroll: Business Owners Marketing Managers Social Media Managers Entrepreneurs Marketing Enthusiasts   🌟 Don't Miss Out on this Game-Changing Opportunity! Ready to elevate your Facebook advertising game and maximize your business performance? Enroll now and take the first step toward unlocking the full potential of your brand in the digital landscape. Transform data into dollars with 'Maximizing Performance Through Facebook Analytics' - where success is just a click away! Course Curriculum Basic Overview 00:00 The Dashboard - Setting Up 00:00 Moving Content Over 00:00 Moving Over Content - Part 2 00:00 Facebook Analytics - Funnel Tracking 00:00 Creating Your Analtics Dashboard 00:00 Active Users Report 00:00 Revenue Tracking 00:00 Retention 00:00 Cohorts 00:00 Breakdowns 00:00 Journeys 00:00 Percentile 00:00 Events 00:00 Overlap 00:00 Lifetime Value 00:00 Demographics 00:00 Technology 00:00 Settings 00:00 Conclusion 00:00 Advanced Overview 00:00 Getting Started with the Setup 00:00 Connecting To WordPress 00:00 Connecting To Eventbrite 00:00 Connecting Offline Events 00:00 Adding and Creating an Ad Account 00:00 Uploading Offline Event Data 00:00 Creating a Custom Conversion 00:00 Creating Multiple Pixels 00:00 Adding Your Instagram Account 00:00 Lines of Business 00:00 Managing People and Pages 00:00 Managing Projects 00:00 Creating System Users 00:00 Adding a Pixel To Warrior Plus From the Business Manager 00:00 Brand Safety and Domains 00:00 Integrations 00:00 Block Lists 00:00 Set Up Settings for Business Manager 00:00 Conclusion 00:00

Ideal for the Duke of Edinburgh Skills You will complete the sections over multiple weeks and ideally consolidate the learning with a practical course. On completion, email me the login to the edofe portal and I will check progress and complete the online assessment. The course will take approximately 12 hours to complete when engaging in all elements of the training and spreading the content over multiple weeks. If you are buying this course for someone else to complete - please put their name into the course, as they would like it to appear on their certificate. You can make payment under a different name. (If you would like a practical course: www.firstaidforlife.org.ukrun hands-on courses for groups of friends throughout the UK, alternatively individuals can join one of our open scheduled courses at our training centre in London). First aid for teenagers covering adult, baby and child first aid: This course is designed to give you the knowledge to learn how to keep yourself and others safe and to know how to help should an accident happen. This course does not seek to replace a practical course but allows you to learn these vital skills at a time and place to suit you. The course is ideal for babysitting, Duke of Edinburgh Award (Skills section and very useful content for the expedition too), sports leadership and as a vital life skill to equip teenagers with the skills to help themselves or friends if faced with a medical emergency. The course consists of illustrated step-by-step directions, flow charts, diagrams, videos and a short test yourself section fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency What to put in your first aid kit Vital information to give the emergency services The primary survey – What to do in those first few minutes Unresponsive and breathing How to put someone into the recovery position Unconscious and not breathing - Resuscitation CPR Resuscitating an adult, baby and child Heart attack and angina Choking Drowning Asthma Panic attacks and hyperventilation Anaphylactic shock Wounds and bleeding Shock Internal bleeding Amputated parts Knocked out teeth Eye injuries Nose bleeds Fainting Bites and stings Burns Poisoning Alcohol poisoning Breaks, sprains and dislocations Head injuries Spinal injuries Fitting/seizures/convulsions Extremes of body temperature Useful advice Final lesson and certificates

Overview Learn how to cope with the psychological strains that COVID-19 has inflicted upon yourself and others by supporting your community's wellbeing. This unique course will train you to help others that have been severely impacted by the pandemic, as well as understanding your own experience. The Covid 19 Psychological Impact and Wellbeing in Young People course has been carefully designed with input from industry professionals to supply information regarding the Mental Health conditions that COVID-19 has caused to increase. You will be taught how to engage with individuals and social groups to ensure that disorders like anxiety or depression are not causing irreparable harm to anyone, alongside tips for self-care techniques. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Covid 19 Psychological Impact and Wellbeing in Young People. It is available to all students, of all academic backgrounds. Requirements Our Covid 19 Psychological Impact and Wellbeing in Young People is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:48:00 total length •Anxiety and It's Causes: 00:21:00 •Anxiety Disorders: 00:22:00 •Anxiety in Children: 00:12:00 •Anxiety in Young People: 00:12:00 •Impact of Covid 19 on Children and Young People: 00:21:00 •Supporting Children During Covid 19: 00:25:00 •Supporting Young People During Covid 19: 00:14:00 •Managing Anxiety in Families During the COVID-19: 00:15:00 •Treatment of Anxiety Disorder: 00:10:00 •Bereavement Guide During COVID 19: 00:16:00 •Assignment - Covid 19 Psychological Impact and Wellbeing in Young People: 00:00:00

Overview Develop your knowledge of criminal analysis with our AML and Criminal Intelligence Analysis Diploma course.This AML and Criminal Intelligence Analysis Diploma course will guide you in anti-money laundering and criminal intelligence analysis. It will introduce you to the criminal intelligence analysis and various methods of it. It will also help you understand criminal psychology and how to make decisions based on it. This learning program will also prepare you in anti-money laundering and how to minimise its risk. After completing this comprehensive course, you will be equipped with a professional criminal analyst's abilities.Enrol today to kickstart a high-earning career in criminal intelligence. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this AML and Criminal Intelligence Analysis Diploma. It is available to all students, of all academic backgrounds. Requirements Our AML and Criminal Intelligence Analysis Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 04:48:00 total length •Introduction to Money Laundering: 00:15:00 •Proceeds of Crime Act 2002: 00:17:00 •Development of Anti-Money Laundering Regulation: 00:18:00 •Responsibility of the Money Laundering Reporting Office: 00:18:00 •Risk-based Approach: 00:20:00 •Customer Due Diligence: 00:21:00 •Suspicious Conduct and Transactions: 00:20:00 •Criminal Intelligence Analysis: 00:21:00 •Criminal Intelligence Analyst - Skills and Competencies: 00:15:00 •Understanding Criminal Psychology: 00:36:00 •Research Methods in Crime Analysis: 00:28:00 •Counterterrorism and Criminal Intelligence Analysis: 00:21:00 •Technology in Criminal Intelligence Analysis: 00:20:00 •The Criminal Justice System in England and Wales: 00:18:00

Overview Build a solid foundation to become a confident makeup artist and develop advanced skills.This Makeup Artist Level 4 course will set you up with the valuable knowledge and qualifications required in the makeup industry, and teach you the essential skills you need to get yourself job-ready in this field.Don't miss this golden opportunity. Enrol today and kickstart a successful career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Makeup Artist Level 4. It is available to all students, of all academic backgrounds. Requirements Our Makeup Artist Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 24 lectures • 16:00:00 total length •What is a Cosmetic?: 00:15:00 •Cosmetics - From Tradition to Modernity: 00:15:00 •Equipment - Makeup Kits: 00:15:00 •Skin: 00:30:00 •Face: 00:30:00 •Lips: 00:30:00 •Eyes: 00:30:00 •Ten-Step Guide to Perfect Makeup: 00:30:00 •Special Makeup Applications: 00:30:00 •Essential Equipment for the Professional: 00:15:00 •Advanced Makeup Applications: 00:15:00 •Makeup Basics I: 01:00:00 •Makeup Basics II: 01:00:00 •Makeup Basics III: 01:00:00 •Makeup Basics IV: 01:00:00 •Makeup Basics V: 01:00:00 •Body Products Basics: 01:00:00 •Be Educated On Toxins And Detoxing: 01:00:00 •Using Bath Products: 01:00:00 •Sunless Tanning: 01:00:00 •Body Makeup: 01:00:00 •The Latest In Support Garments: 01:00:00 •How Looking Great Makes You Feel Great: 00:30:00 •Wrapping Up: 00:15:00