10684 Guide courses in Bradford delivered Online

Duration 4 Days 24 CPD hours This course is intended for If you're a developer with a keen interest in providing automated solutions for your organization, this certification could be a great fit for you. You automate time-consuming and repetitive tasks by using Microsoft Power Automate. You review solution requirements, create process documentation, and design, develop, deploy, integrate, troubleshoot, and evaluate solutions. Working with business stakeholders, you help to improve and automate business workflows. Overview After completing this course, students will be able to: Design RPA solutions Develop RPA solutions Deploy and manage RPA solutions Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions. Candidates work with business stakeholders to improve and automate business workflows. They collaborate with administrators to deploy solutions to production environments, and they support solutions. Module 1: Get started with Power Automate for desktop Get started with Power Automate for desktop by learning about flows, creating automated steps, and flow development essentials. Module 2: Automate processes with Robotic Process Automation and Power Automate for desktop Work with Power Automate for desktop to record Windows and Web applications, but also use out of box actions such as manipulating Excel documents as part of an end to end invoice processing solution. Module 3: Work with Power Automate for desktop Work with Power Automate for desktop options, flows, recording features, conditions, loops, variables, images, and error and exception handling. Module 4: Work with different technologies in Power Automate for desktop Learn how to automate email handling, Excel, user interface, and system services with Power Automate for desktop. Module 5: Implement advanced logic in Power Automate for desktop Learn how to work with system flows, control flows, mimic mouse actions, as well as operations used to manipulate text, date, and time in Power Automate for desktop. Module 6: Build expertise with Power Automate for desktop Learn how to use Power Automate for desktop to work with Power Automate, OCR technologies, and scripting. Module 7: Build custom connectors for Power Automate This Learning Path explores custom connectors and explains how to configure them and use them with Microsoft Power Automate Module 8: Use best practices to secure and govern Microsoft Power Platform environments This module focuses on introducing Microsoft Power Platform environments and their role in creating Data Loss Prevention (DLP) policies by using examples and use cases. A brief introduction and overview of tools will also be discussed, including Microsoft Power Platform and Power Automate Admin experiences and Microsoft Power Platform Center of Excellence (COE) toolkit. Additional course details: Nexus Humans PL-500T00 Microsoft Power Automate RPA Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-500T00 Microsoft Power Automate RPA Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Financial Analysis Diploma- CPD Certified Be the reason for your company's success and profitable behaviour by enrolling in our comprehensive financial analysis course. A business can only make accurate and lucrative decisions with an expert guiding them, and you can train to be that individual. This Diploma in Financial Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme By gaining the knowledge in this financial analysis course, you will be able to accurately predict the best areas for your business to spend for the future and save for the present. Each module of this financial analysis training is packed with methods and recommendations taken from industry professionals and financial experts, giving your career potential a real boost and an advantage over your competitors. Our financial analysis course can be taken anywhere on an online-enabled device and can be studied at precisely the pace that suits your needs. Enrolling in this financial analysis course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the financial analysis program. Sign up today and guide your business toward financial success. Learning Outcomes of This Financial Analysis Course Understand the principles and uses of financial analysis in business Be able to extract data from balance sheets and income statements Know how to accurately translate cash flow data Gain the ability to analyse profitability and revenue Become familiar with the Role of EBITDA in Credit Analysis Attain the ability to create Financial Analysis and Valuation Worksheets Discover the uses for Financial Ratio Analysis Why Prefer This Financial Analysis Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Curriculum Course *** Here is the curriculum breakdown of the Diploma in Financial Analysis: Module 01: Introduction to Financial Analysis Module 02: The Balance Sheet Module 03: The Income Statement Module 04: The Cash Flow Statement Module 05: Financial Reporting Module 06: Analysing Profitability Module 07: The Applications and Limitations of EBITDA Module 08: Credit Analysis Module 09: Equity Analysis Module 10: Ratio Analysis Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Financial Analysis at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Analysis course is for: Aspiring financial analysts looking to upskill. Finance professionals seeking to deepen their knowledge of financial analysis. Individuals looking to transition into a career in finance. Requirements You will not need any prior background or expertise to enrol in this Financial Analysis course. Career path This Financial Analysis course is ideal for the following career professionals: Financial Analyst: £35,000 - £60,000. Investment Analyst: £32,000 - £56,000. Credit Analyst: £28,000 - £50,000. Equity Research Analyst: £32,000 - £65,000. Financial Consultant: £25,000 - £45,000. Risk Analyst: £28,000 - £55,000. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Financial Analysis at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Financial Analysis at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Early Years Foundation Stage (EYFS) Are you passionate about shaping the minds of the future generation and making a positive impact on young lives? Do you dream of becoming an exceptional Early Years Foundation Stage (EYFS) Teacher equipped with the skills and knowledge to nurture young minds during their crucial formative years? Look no further! Our comprehensive online course is designed to empower you to pursue or advance your career as an EYFS Teacher, and we are thrilled to present this opportunity to you. Why Choose Early Years (EYFS) Teaching? The demand for qualified Early Years Foundation Stage (EYFS) Teachers has never been higher. In today's rapidly evolving educational landscape, schools, nurseries, and childcare centres recognize the critical importance of early childhood education in laying the foundation for a child's future success. EYFS Teachers play a pivotal role in fostering a nurturing and stimulating learning environment that facilitates holistic development and prepares children for lifelong learning. This Diploma in Early Years Foundation Stage (EYFS) at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Early Years Foundation Stage (EYFS) Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Early Years Foundation Stage (EYFS) course Get a free student ID card with this Early Years Foundation Stage (EYFS) Get instant access to this Early Years Foundation Stage (EYFS) course. Learn Early Years Foundation Stage (EYFS) from anywhere in the world Early Years Foundation Stage (EYFS) is affordable and simple to understand Early Years Foundation Stage (EYFS) is entirely online, interactive lesson with voiceover audio Lifetime access to the Early Years Foundation Stage (EYFS) course materials Early Years Foundation Stage (EYFS) comes with 24/7 tutor support So enrol now in this Early Years Course and advance your career! Early Years Foundation Stage *** Course Curriculum of Early Years Foundation Stage*** Early Years Foundation Stage (EYFS) Course Introduction to the Early Years Foundation Stage (EYFS) Importance of Early Years Development EYFS Teaching Techniques Working as an EYFS Teacher Promoting Learning & Development Children Having Special Education Needs or Disabilities Parents' Guide to the Early Years Foundation Stage Welfare Requirements The EYFS Educational Philosophies and Privileges Registration, Inspection, and Quality Improvement Early Years (EYFS) Framework. Assessment Process of Early Years Foundation Stage After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Early Years Foundation Stage (EYFS) at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Early Years Foundation Stage Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements Early Years Foundation Stage You will not need any prior background or expertise to enrol in this course. Career path Early Years Foundation Stage After completing this Early Years Foundation Stage course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Early Years Foundation Stage (EYFS) at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Early Years Foundation Stage (EYFS) at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Attention library enthusiasts! Are you looking to deepen your knowledge of the library and information science industry? Look no further than our comprehensive Library and Information Science course. Covering modules on organisation systems, ethics and values, library networking, finance and budgeting, digital and virtual libraries, and library legislation, this library and information science course will equip you with the knowledge and understanding you need to succeed in this dynamic field. This Diploma in Library and Information Science at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development & career progression more accessible than ever! In our library and information science course, you will learn about the importance of organisation systems in managing information effectively. You will explore the ethical principles that guide library professionals, and understand the significance of networking and collaboration in achieving common goals. You will gain insight into library legislation, digital and virtual libraries, and the financial and budgetary considerations that underpin successful library operations. This meticulously crafted library and information science course is must for anyone passionate about library and information science. After this library and information science course, you will be able to learn: Understand the principles of effective organisation systems for libraries Analyse and apply ethical principles to library and information science practices Recognise the importance of networking and collaboration in the library profession Evaluate the financial and budgetary considerations involved in library operations Understand the impact of digital and virtual libraries on the library profession Interpret library legislation and apply it to the library setting Why Prefer This Library and Information Science? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Library and Information Science course: Module 01: Organisation Systems Module 02: Ethics and Values in the Library Professions Module 03: Library Networking Module 04: Library as Infrastructure Module 05: Finance and Budgeting Module 06: Digital and Virtual Libraries Module 07: Library Legislation Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Library and Information Science at QLS Level 4 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This library and information science course is ideal for: Aspiring librarians and information professionals Current library staff seeking to enhance their skills and knowledge Individuals interested in the library and information science industry Requirements You will not need any prior background or expertise to enrol in this Library and Information Science course. Career path After completing this Library and Information Science course, you are to start your career or begin the next phase of your career. Like as: Librarian: £24,000 - £38,000 Library Manager: £29,000 - £50,000 Information Manager: £23,000 - £52,000 Records Manager: £25,000 - £45,000 Digital Archivist: £22,000 - £45,000 Information Officer: £22,000 - £38,000 Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Library and Information Science at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Library and Information Science at QLS Level 4course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Advanced Diploma in Sports and Fitness Coaching at QLS Level 6 Unlock your potential as a Sports and Fitness coach with our comprehensive Sports and Fitness Coaching course! Our course is designed for individuals who have a passion for Sports and fitness and a desire to inspire and guide others to reach their full potential in Sports and fitness. Whether you are looking to coach a youth team, high school or college team, or even professional athletes, our Sports and fitness course will give you the edge you need to excel in the field. Our well-curated curriculum of Sports and fitness covers everything from sports psychology to injury prevention and rehabilitation. This Advanced Diploma in Sports and Fitness Coaching at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) So what are you waiting for? Sign up today in our course and start your journey to becoming a successful sports coach in no time! The learning outcome of Sports and Fitness Coaching: Understand the skills and responsibilities of a sport coach Familiarise yourself with the principles of Sports and Fitness Coaching Maintain physical fitness for athletes Explore tactics and techniques for coaching football Learn coaching strategies in cricket Understand the process of sports injury prevention and rehabilitation Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get instant access to this course. Learn from anywhere in the world Sports and Fitness is affordable and simple to understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to this course materials Sports and Fitness comes with 24/7 tutor support Advanced Diploma in Sports and Fitness Coaching at QLS Level 6 *** Course Curriculum of Sports and Fitness *** Module 01 - Introduction Module 02 - Skills and Responsibilities of Sports Coaches Module 03 - Principles of Coaching Module 04 - The Psychology of Sports Coaching - Part 1 Module 05 - The Psychology of Sports Coaching - Part 2 Module 06 - Physical Fitness for Athletes - Part 1 Module 07 - Physical Fitness for Athletes - Part 2 Module 08 - Coaching Football - Techniques Module 09 - Coaching Football - Tactics Module 10 - Coaching Strategies in Cricket Module 11 - Notes for Coaches in Cricket Module 12 - Coaching for Other Popular Sports Module 13 - Battling Drugs Module 14 - Nutrition Concerns for Athletes Module 15 - Sports Injury Prevention and Rehabilitation Assessment Process of Sports and fitness Coaching at QLS Level 6 After completing an online course module, you will be given immediate access to a specially designed MCQ test & The passing score for each test will be set at 60%. After passing theexam, you will be able to Claim a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports and Fitness course is ideal for those who are interested or already working in the following sector. Sports coaches Athletes Healthcare professionals Fitness enthusiast Requirements You will not need any prior background or expertise to enrol in this Sports and Fitness course. Career path This Sports and Fitness course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors such as: Coach development officer Community coach Athletic program coordinator Personal trainer/fitness coach Football/Cricket/Rugby Coach Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Sports & Fitness Coaching at QLS Level 6 Hard copy certificate - £129 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Sports & Fitness Coaching at QLS Level 6course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! The Ends Soon; Hurry Up!! Are you a good storyteller? Do you possess the gift of grasping others' attention with your words? Let's put your talents to use! Newspaper journalism is the most effective way to enlighten people by providing information from around the world. The words, pictures and graphics that make up newspaper journalism have to be brilliantly packaged; they must feed the mind and move the heart. And that's where you come in - with a heart full of enthusiasm to reach thousands of people at once with your words and adequately trained by us to do so! This Diploma in Newspaper Journalism at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Our online course on Newspaper Journalism has been designed by experts to guide you through the fundamentals of great writing and the components of telling a good story. This course is divided into small modules to help you learn new skills with ease. Enjoy maximum flexibility - make progress at your own pace with our advanced audiovisual learning materials. You can access the course Newspaper Journalism materials via any internet-enabled device like computers & smartphones from any part of the world. This Newspaper Journalism training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What Will You Learn: Fundamentals & the principles of newspaper journalism Power of print media in the modern age How to tell a compelling story that moves audiences and effectively conveys your point of view Where to find information and how to conduct interviews with experts, authors, guests and colleagues Develop news writing skills in a conversational style with eye-catchy headlines Discover the freedom of speech & regulations in newspaper journalism Contempt of court & how to write reports of court cases Understand the Journalism Laws & Journalist's Code of Ethics Writing skills including feature writing, review writing & more Discover various niche journalism opportunities including sports, entertainment, fashion, etc How to stay safe and healthy while reporting in hostile environments Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction and Principles Module 02: History and Development Module 03: Interviewing for Newspaper Journalism Module 04: News Writing Module 05: News Production Module 06: News Reporting Module 07: Writing Skills for Newspaper Journalists Module 08: Newspaper Journalism law Module 09: Court Reporting Module 10: Journalism Ethics Module 11: Niche Journalism Module 12: Tips on Writing a Good Feature Story Module 13: Health and Safety for Journalists Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our online course is effective & necessary for anyone with a passion for discovering the truth and presenting people with accurate news & information. With our comprehensive programme, you don't need any prior knowledge or experience. You, or anyone for that matter, can easily learn journalism from the comfort of your home. So start learning today and enlighten people with truth through the power of newspapers. Career path Newspaper Journalist Online Journalist Freelancer Journalist Chief New Editor News Producer News Reporter News Editor Blogger Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Newspaper Journalism at QLS Level 5 Hard copy certificate - £119 Additional info After successfully completing the Diploma in Newspaper Journalism at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for While no prior programming or web development experience is required, target students should have good foundational computer skills. Overview Set up the tools and resources you need to perform Web Development. Create web pages in HTML, constructing valid, well-formed elements, including navigation links, sections, titles, and semantic markup. Enhance HTML content with tables, images, movies, and audio. Apply styles to HTML elements using CSS. Use CSS to format the edges, size, position, and layering of HTML elements. Apply complex style rules using advanced CSS selectors, including pseudo-class selectors, structural selectors, and pseudo-element selectors. Create complex layouts using CSS newspaper style columns, grid layouts, and flexible box layouts. Improve the quality of web content, including adaptability (different displays and devices), searchability, usability, and accessibility. Submit data through URL query strings and web forms for processing by a web application server. Write JavaScript code to make web pages more interactive, perform data processing tasks directly in the browser, and manipulate items in the current web page. Write JavaScript code to iterate through collections of elements in a page to get and set their attributes and add event listener code. Use third-party libraries and frameworks for web front-end development. Modern organizations depend heavily on the web to perform core business operations such as marketing, advertising, and selling products, providing services, and communicating with customers, partner organizations, and employees. Whatever you're creating on the web, HTML, CSS, and JavaScript? likely play an important role. These three languages provide the core toolkit for anyone looking to perform web development work. This course covers the fundamentals of web development using these three languages. Prerequisites This course assumes that students have strong experience working with computers. Previous experience programming in other languages is helpful, but not required for students to benefit from this course. Lesson 1: Setting Up Your Web Development Environment Topic A: Prepare Your Web Platform Topic B: Prepare Your Web Development Tools and Processes Topic C: Monitor the Web Request-Response Cycle Lesson 2: Creating Web Content in HTML Topic A: Create a Basic Web Page Topic B: Provide Navigation Links Between Web Pages Topic C: Improve Web Page Structure and Navigation Lesson 3: Adding Tables and Multimedia Content to a Web Page Topic A: Create a Table Topic B: Embed Images, Movies, and Audio in a Web Page Lesson 4: Applying Styles to Web Content Topic A: Apply Styles to HTML Topic B: Create a Style Sheet Topic C: Use Web Fonts Lesson 5: Controlling Edges, Size, and Position Topic A: Format Element Edges and Corners Topic B: Control an Element's Height and Width Topic C: Control an Element's Position and Layering Topic D: Normalize and Reset Browser CSS Defaults Lesson 6: Applying Complex Style Rules Topic A: Use Advanced Selectors Topic B: Manage User Interface States Topic C: Make Structure Apparent to Users Topic D: Use CSS Pseudo-Element Selectors Lesson 7: Creating Complex Layouts Topic A: Use CSS to Create Newspaper Style Columns Topic B: Use CSS to Create Grid Layouts Topic C: Use CSS to Create Flexible Box Layouts Lesson 8: Improving Web Content Topic A: Adjust the Layout for a Wide Variety of Devices Topic B: Perform Basic Search Engine Optimization Topic C: Test Your Website Lesson 9: Submitting Data to a Web Server for Processing Topic A: Submit Data Through a URL Topic B: Submit Data Through a Web Form Lesson 10: Writing JavaScript Code Topic A: Add JavaScript to a Web Page Topic B: Perform Operations on Data Topic C: Program Repetitive Tasks Topic D: Manipulate DOM Objects Lesson 11: Enumerating and Processing Collections of Elements Topic A: Enumerate Elements Topic B: Attach Events Through Code Lesson 12: Using Third-Party Libraries and Frameworks Topic A: Use a Third-Party JavaScript Library Topic B: Create a Web Page Based on a Third-Party Framework Additional course details: Nexus Humans Web Development with HTML5, CSS, and JavaScript (v1.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Development with HTML5, CSS, and JavaScript (v1.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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