8833 Guide courses in Birmingham delivered On Demand

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Face Painting Course Overview Face painting is a fun activity, perfect for festivals, children's birthday parties and other fun occasions. Parents will also love getting creative with different types of face paints. If you want to learn the basics of face painting, this Face Painting Course will guide you step-by-step on how to create amazing face paint designs, including an introduction into the history of face painting. This online course consists of various user-friendly modules that are all geared towards helping you learn about face and body painting for kids. The course is divided into three sections: beginner, intermediate, and advanced face painting ideas. You'll learn expert face painting techniques, helping you to gain confidence in your artistic abilities, whether you want to become a professional face painter, or have some fun with your little ones at special celebrations. You will also learn how to take care of your skin and will familiarise with health and safety codes of practice. Whatever your academic background, this introductory face painting training course will help you to learn face painting on a basic level, building you up to eventually creating real masterpieces any child would be proud to show off! Course Preview Who is the Face Painting Course for? People interested in drawing face paintings as a part of an amusing hobby. Art professional who need this skill at the workplace. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.AssessmentAssessment test is not required in this course Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Theme parks. Kindergarten and nursery schools. Sports and recreational events. Theatres and Live events. Face Painting Course Module 01: Introduction to Face Painting 00:16:00 Module 02: Face Painting Tools and Techniques 00:15:00 Module 03: Face Painting for Different Occasions 00:13:00 Module 04: Creative Face Painting Designs 00:12:00 Module 05: Advanced Face Painting Techniques 00:13:00 Module 06: Business and Professional Development 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Mindfulness Online Training Our course on Mindfulness is a transformative journey towards greater self-awareness and emotional balance! In this Mindfulness course, we will guide you through a step-by-step process to cultivate mindfulness, helping you develop a deeper understanding of your thoughts and emotions, and enabling you to respond to life's challenges with greater clarity and calmness. This Mindfulness course will help you to become a skilled Mindfulness Instructor. Our experienced instructors bring a wealth of knowledge and expertise to this Mindfulness course. Through this course you will be able to explore Mindfulness Meditation, it will also provide you with a comprehensive and evidence-based approach to mindfulness. Our Mindfulness course is designed for anyone looking to reduce stress, improve focus, and cultivate a sense of inner peace. Whether you are a busy professional, a student, a parent, or simply looking to improve your mental well-being, this Mindfulness course is the perfect to help you achieve your goals. By enrolling in our Mindfulness course, you will have access to a supportive community of like-minded individuals, as well as personalised feedback and support from our instructors. So don't wait any longer! Start your mindfulness journey today and unlock the full potential of your mind! Enrol now in this exclusive Mindfulness course and take the first step towards a happier, healthier, and more fulfilling life. Mindfulness Training Learning Outcomes General overview of mindfulness and its history How mindfulness theory helps in every sector Types of awareness in mindfulness meditation Advantages of mindfulness exercise The role of an mindfulness instructor Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Mindfulness course. Mindfulness 57:00 1: Mindfulness Preview 57:00 PDF Who is this course for? Mindfulness Online Training The mindfulness course is suitable for people from all walks of life, including busy professionals, students, parents, and anyone who is looking to improve their mental well-being. Requirements Mindfulness Training There are no specific requirements for this Mindfulness course because it does not require any advanced knowledge or skills. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview: Research suggests that nearly 49% of adults in the UK own a pet, and about 33% of these pet owners have dogs. Our Dog First Aid Training course equips you with the critical knowledge and skills you need to keep your four-legged friends safe.The key to dog first aid is being prepared. Knowing what to do in an emergency can be the difference between life and death for our beloved pets. This course takes you from a total beginner to a capable caretaker within just a few hours of engaging content. We start with the basics, guiding you through the essential items you'll need in a dog's first aid kit.From there, we dive into first aid components, like CPR, wound dressing, and bandaging. Recognising medical conditions and understanding the appropriate treatments form a significant part of the course. The final parts of the curriculum deal with crisis prevention and the unique care required during dog pregnancy and newborn care. Key Features of the Course: Earn a CPD certificate upon completion Round-the-clock learning assistance is available Highly engaging and easy-to-follow learning materials Who is This Course For? This course is perfect for dog owners, pet sitters, dog walkers, and anyone interested in canine health and safety. Even if you're a complete beginner, the step-by-step format of this course makes it accessible to everyone. What You Will Learn: Introduction to Canine First Aid: You'll learn the basics of canine first aid, including how to recognize the signs of a medical emergency and how to provide basic care. First Aid Kits for Canine: You'll learn how to assemble a first aid kit for your dog and how to use the supplies in the kit. CPR for your Dog: You'll learn how to perform CPR on a dog, including rescue breathing and chest compressions. Dressing and Bandaging: You'll learn how to dress and bandage a dog's wound, including how to choose the right bandage and how to apply it correctly. Different Medical Conditions and Treatment of Canine: You'll learn about common medical conditions in dogs, including how to recognise the signs of the condition, how to treat the condition, and when to seek professional help. Preventing a Health and Safety Crisis: You'll learn how to prevent a health and safety crisis in your dog, such as choking, poisoning, and heatstroke. Pregnancy, Birth and Newborn Care: You'll learn about the care of a pregnant dog and her puppies, including how to prepare for the birth, how to care for the puppies after they're born, and how to introduce the puppies to their new home. Why Enrol in This Course: A top-rated course has been recently updated to ensure the most current and accurate information. This course is informative and trending, making it a popular choice for pet lovers and canine caregivers. By enrolling, you'll develop essential skills in canine first aid, ensuring you're equipped to handle health emergencies and contribute to your pet's well-being. Requirements: There are no specific prerequisites for this course. All you need is an internet connection to access the course materials and a passion for canine health and well-being. Career Path: This course opens the door to various pet care professions, including: Dog Walker: Average UK salary £14,000 to £16,000 per year Pet Sitter: Average UK salary £15,000 to £20,000 per year Dog Daycare Operator: Average UK salary £20,000 to £25,000 per year Animal Care Assistant: Average UK salary £15,000 to £19,000 per year Dog Trainer: Average UK salary £20,000 to £30,000 per year Animal Welfare Officer: Average UK salary £20,000 to £25,000 per year Pet Shop Owner: Average UK salary £25,000 to £30,000 per year Certification: Upon completion of the course, you will earn a CPD certificate, attesting to your newly acquired Dog First Aid Training skills. This recognition enhances your CV and instils confidence in caring for your canine friends. Course Curriculum 7 sections • 7 lectures • 00:47:00 total length •Introduction to Canine First Aid: 00:06:00 •First Aid Kits for Canine: 00:07:00 •CPR For your DOG: 00:05:00 •Dressing and Bandage: 00:06:00 •Different Medical Conditions and Treatment of Canine: 00:09:00 •Preventing a Health and Safety Crisis: 00:06:00 •Pregnancy, Birth and Newborn Care: 00:08:00

Master GDPR and data protection with our comprehensive course, learning essential regulations and security measures to safeguard organizational data. Equip yourself to manage personal information effectively, ensuring compliance and building trust.

This course is a comprehensive beginner's guide to Kubernetes. In this course, you will get a solid understanding and hands-on practical experience with Kubernetes. You will learn about key building blocks of Kubernetes: nodes, pods, services, and deployments. All you need is some basic knowledge about Docker to get started.

This course is suitable for all Health Professionals, teachers, parents and carers and anyone who has suffered an allergic response; or is working with, or involved in the care of someone who has experienced a severe allergic reaction. It is a comprehensive course that explains; the physiology of an allergic reaction, common allergic triggers, signs and symptoms and how to recognise an acute allergic response, what to do, how to treat and how to administer medication. This course is designed to give you the theoretical knowledge to identify and help someone experiencing an allergic reaction. This course does not seek to replace a practical course but allows you to learn these vital skills at a time and place to suit you. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Anaphylactic Shock, acute allergic reaction - causes, recognition and treatment Introduction What is an allergic reaction? Who is at risk from anaphylaxis? Common triggers for reactions How to recognise an acute allergic reaction? Common symptoms include How to Treat Anaphylaxis How to use an Adrenaline Auto-injector Health professionals and anaphylaxis administration Patient Positioning for anaphylaxis After an anaphylactic reaction Storage of auto injectors Legislation concerning the administration of Adrenaline in a life threatening emergency

Workplace demand for digital media skills including creating, managing, and integrating PDF documents is on the rise. This brings value to prospective clients and employers. This Adobe Acrobat 9 Introduction is designed to teach and validate your digital communication skills. Through the course, you will explore the many new and enhanced features in version 9 of Acrobat Standard, Acrobat Pro, and Acrobat Pro Extended. In this course, you'll discover how to bring together content from multiple sources that you can customize within Acrobat Pro 9. You'll learn how to modify text, add bookmarks and add navigation to guide your users. Additional topics include adding security to your PDF files and creating user-interactive forms. You will get to know the different ways to create and modify PDFs, including the enhanced OCR tool, and shows how to combine them with other files into a PDF Portfolio.  What Will I Learn? Access PDFs and Navigate the Interface Create PDFs Navigate PDFs Review PDFs and Add Comments Modify PDFs Optimize PDFs and Reduce File Size Export PDFs to other programs Protect PDFs Requirements Basic computer skills Module : 01 Introduction 00:02:00 Introducing Acrobat and PDFs 00:36:00 Creating PDFs from Office 00:09:00 Creating PDFs from Creative Cloud 00:05:00 Merge a PDF 00:04:00 Combining PDFs 00:09:00 Modifying PDF Documents 00:05:00 Changing Content 00:05:00 Add Header & Footer 00:05:00 Using Watermarks 00:04:00 Module : 02 Numbering Pages 00:03:00 Creating Bookmarks 00:08:00 PDF Accessibility Part 1 00:08:00 PDF Accessibility Part 2 00:07:00 Tagged PDF Part 1 00:01:00 Tagged PDF Part 2 00:07:00 Protecting a PDF Part 1 00:02:00 Protecting a PDF Part 2 00:02:00 Create Digital Signature Part 1 00:06:00 Create Digital Signature Part 2 00:02:00 Create Digital Signature Part 3 00:02:00 Module : 03 Protecting PDF with Password 00:05:00 Create Security Envelope 00:06:00 Create PDF Forms Part 1 00:02:00 Create PDF Forms Part 2 00:14:00 Adobe Livecycle Designer Part 1 00:03:00 Adobe Livecycle Designer Part 2 00:02:00 Adobe Livecycle Designer Part 3 00:07:00 Course Recap 00:04:00 Course Certification

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Overview Learn how to cope with the psychological strains that COVID-19 has inflicted upon yourself and others by supporting your community's wellbeing. This unique course will train you to help others that have been severely impacted by the pandemic, as well as understanding your own experience. The Covid 19 Psychological Impact and Wellbeing in Young People course has been carefully designed with input from industry professionals to supply information regarding the Mental Health conditions that COVID-19 has caused to increase. You will be taught how to engage with individuals and social groups to ensure that disorders like anxiety or depression are not causing irreparable harm to anyone, alongside tips for self-care techniques. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Covid 19 Psychological Impact and Wellbeing in Young People. It is available to all students, of all academic backgrounds. Requirements Our Covid 19 Psychological Impact and Wellbeing in Young People is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:48:00 total length •Anxiety and It's Causes: 00:21:00 •Anxiety Disorders: 00:22:00 •Anxiety in Children: 00:12:00 •Anxiety in Young People: 00:12:00 •Impact of Covid 19 on Children and Young People: 00:21:00 •Supporting Children During Covid 19: 00:25:00 •Supporting Young People During Covid 19: 00:14:00 •Managing Anxiety in Families During the COVID-19: 00:15:00 •Treatment of Anxiety Disorder: 00:10:00 •Bereavement Guide During COVID 19: 00:16:00 •Assignment - Covid 19 Psychological Impact and Wellbeing in Young People: 00:00:00