For anyone wishing to improve their time management at work.
For all staff members.
For all staff who are responsible for delivering the appraisal process - typically team leaders, supervisors and managers.
For all staff members involved in the recruitment and interviewing process.
For anyone who wants to develop more productive working relationships with colleagues and clients.
When your team feels happy at work, their efforts almost always increase and therefore that will help your company to become more stable and able to advance and grow.
For all staff members who use the telephone as part of their normal duties.
This course is intended for any manager or supervisor tasked with carrying out the disciplinary procedure.
One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.
For all staff who are responsible for delivering a service to others - customers, clients or internal customers.
