Description Learn Yoga and start Detox diet for making a healthy, fit and shaped body with the Yoga and Detox Diet Transformation Diploma course. The course can be split into two parts - one section deals with the techniques of various types of Yoga pose while other contains information about Detox diet. The course material includes audio, video and ebooks that make your learning easy. At first, you will master various types of meditation techniques covering Samadhi meditation, Guided meditation, Yoga Nidra meditation, Soul Healing Guided meditation, and more. Then the course trains you how to perform Grounded Yoga, strengthen week legs, Vinyasa Yoga, etc. You must hear the famous song by Shakira- Hips Don't Lie. In the course, you will also learn the amazing Shakira Yoga. The rest of the part trains you about Detox diet including the knowledge about anti-ageing raw foods diet, and more. It is hoped that with the help of both yoga and detox diet, you can gain a great body. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Yoga and Detox Diet Transformation Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Yoga and Detox Diet Transformation Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction and Course-Wide Materials Introduction to the Course and Hello From Dashama FREE 00:05:00 Meditations Chakra Balancing Guided Meditation 00:09:00 Day 1 Salute the Sun! Rise & Shine with Yoga 00:05:00 Grounding Yoga 00:55:00 Day 2 How to Stengthen Weak Legs 00:07:00 Day 3 Meditation For Beginners 00:06:00 Beginners Vinyasa Sun Salute B 00:06:00 Day 4 Yoga for Hips & Lower Back- ALL Levels 00:06:00 Beginners Shoulders Mat Vinyasa 00:03:00 Day 5 Fire Practice - Vigorous Vinyasa 01:22:00 Day 6 Miracle Manifestation Yoga Life in Balance 00:05:00 Day 7 Intermediate Surya Namaskar Variation 00:10:00 Day 8 Yoga for Hips & Inner Thighs 00:09:00 Day 9 Balance Yoga Sequence- Level 23 00:05:00 Day 10 Shakira Yoga! Hips Don't Lie. All levels 00:06:00 Day 11 Wild Thing Yoga Sequence 00:04:00 Day 12 6 Pack Yoga Abs part 1 00:04:00 Day 13 Back Bend Bridge Leg Sequence 00:08:00 Day 14 6 Pack Yoga Abs Part 2 00:03:00 Day 15 Sixth Chakra Practice Eyes Closed Yoga 01:11:00 Day 16 Bali Booty Yoga Practice 01:09:00 Day 17 HANDSTAND Press Up- Yoga 00:05:00 Day 18 Face Massage and Yoga 00:09:00 Day 19 Standing Shoulders and Hamstrings Sequence 00:05:00 Day 20 All Levels Prayer Twist Vinyasa 00:04:00 Anti-Aging Raw Food Snack- Weight Loss Diet with Dashama 00:05:00 Day 21 Advanced Core Power Sequence- Vinyasa Yoga Level 23 00:07:00 Day 22 Hips & Heart Sequence- Vinyasa Yoga 23 00:05:00 Day 23 Advanced Standing Balance Bow Airplane Half Lotus 00:09:00 Yoga for Knee Injury 00:11:00 Day 24 Yoga for a Shoulder Injury 00:27:00 Day 25 Bed Yoga Stomach Massage 00:08:00 Day 26 Beginners Balance Yoga Sequence 00:05:00 Day 27 Bed Yoga Morning Energizer 00:08:00 Day 28 Yoga for Lower Back Pain 00:15:00 Day 29 Bliss Breath Pranayama 00:06:00 Day 30 Bed Yoga Wide Leg Forward Bend 00:03:00 Next Steps Lower Back Strength and Stretch 00:06:00 Seated Forward Bends For tight hamstrings and lower back 00:08:00 Warrior Standing Power Sequence 00:06:00 Full Practice 80 minutes - All Levels 01:22:00 Dive Bomber Push Ups aka Swoop Through Push Ups 00:02:00 Yoga to Advance Your SPLITS 00:04:00 Full Wheel Drop Backs - Advanced Practice 00:03:00 Rise and Shine with Yoga Sun Salutations 00:05:00 Resource Resources - Yoga and Detox Diet Transformation Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The 'Level 2 Food Hygiene Certificate, Safety, and Hazard Control' course provides comprehensive training on food hygiene, safety, and hazard control. Participants will learn about food hygiene legislation, different types of food safety hazards, hazard control measures, the importance of personal hygiene for food handlers, and proper cleaning and disinfection practices. Learning Outcomes: Understanding the key aspects of food hygiene legislation and its significance in ensuring food safety. Identifying various types of food safety hazards, including biological, chemical, and physical hazards, and their potential risks. Implementing effective hazard control measures and practices, including proper refrigeration techniques, to prevent foodborne illnesses. Demonstrating the importance of maintaining personal hygiene to prevent food contamination and ensure safe food handling. Learning and applying proper cleaning and disinfection procedures to maintain a hygienic food preparation environment. Acquiring essential knowledge and skills required to obtain the Level 2 Food Hygiene Certificate. Completing quizzes and assessments to reinforce learning and assess understanding of food hygiene, safety, and hazard control concepts. Certification After studying the course materials of the Level 2 Food Hygiene Certificate, Safety and Hazard Control you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Food Hygiene Certificate, Safety and Hazard Control does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Level 2 Food Hygiene Certificate, Safety and Hazard Control was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Food Hygiene Certificate, Safety and Hazard Control is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 2 Food Hygiene Certificate, Safety and Hazard Control Introduction to Food Hygiene Legislation and Food-borne Illness 00:22:00 Types of Food Safety Hazards 00:33:00 Hazard Control Measures and Refrigeration 00:31:00 Food Handlers Personal Hygiene 00:20:00 Cleaning and Disinfection 00:24:00
Description: Human Resource Management is part of a business that deals with managing the performance of employees in an organisation or business. The primary responsibility of this department is to ensure that employees are following the policies and systems of the business. To become part of the human resource management, you need to learn how to deal with employees, colleagues or contractors. Since the primary concern of this department is about organisation system and relationship, you have to learn how to implement these to all the manpower of your organisation. This course will be providing all the necessary lessons on human resource management and how to successfully help the development of the business you are part of. Who is the course for? Human Resources Management officers who want to learn more about their department. People who have an interest in knowing about human resources management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in HR Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Introduction To HR Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Diploma in Human Resource Management 00:00:00 HR and Leadership INTRODUCTION 00:30:00 WHAT MAKES A GREAT LEADER? 01:00:00 HOW TO INSPIRE YOUR TEAM 01:00:00 HOW TO INCENTIVIZE THE RIGHT WAY 01:00:00 HOW TO INCREASE YOUR CHARISMA AND AUTHORITY 01:00:00 HOW TO DEAL WITH A CRISIS 01:00:00 IS IT BETTER TO BE FEARED OR LIKED? 01:00:00 DEALING WITH DISSIDENTS 01:00:00 CREATING TEAMS AND ENCOURAGING TEAMWORK 00:30:00 UNDERSTANDING CHARACTERS AND CHOOSING THE RIGHT PERSON 00:30:00 THE 10 MOST POWERFUL TIPS FOR LEADERS 00:30:00 CONCLUSION 00:15:00 HR and Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 HR and Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in HR Management 00:30:00 Final Exam Final Exam- Advanced Diploma in HR Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Learn to create captivating animated lettering in Procreate with this course that covers basic, intermediate, and advanced animation techniques. Learning Outcomes: Master the fundamentals of animation in Procreate. Create engaging animated lettering using various techniques. Explore advanced animation methods to take your designs to the next level. Why buy this Animated Lettering in Procreate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Animated Lettering in Procreate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Animated Lettering in Procreate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Animated Lettering in Procreate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Animated Lettering in Procreate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Animated Lettering in Procreate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Animated Lettering in Procreate Module 01: Animation Overview 00:08:00 Module 02: Basic Animation 00:08:00 Module 03: Intermediate Animation 00:20:00 Module 04: Advanced Animation 00:53:00 Module 05: Resource 00:00:00 Assignment Assignment - Animated Lettering in Procreate 00:00:00
Learn how to bake and decorate window display-worthy cakes, with this professional training course! Whether you are looking to start a cake baking business, become a professional cake decorator, or just want to learn some new techniques from the experts, the Baking is perfect for you. In this course, we'll teach you all the techniques for creating jaw-dropping, delicious cakes, from the tools and equipment you'll need in your kitchen, to baking methods and ingredients every professional baker must know. Enrol today and turn your passion into a profitable business! Why buy this Baking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Baking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Baking does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Baking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Baking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Baking Module 01: Sophisticated Baking & Cake Design 00:13:00 Module 02: Icing 00:15:00 Module 03: Fondant Making 00:12:00 Module 04: Decorating with Fondant 00:13:00 Module 05: Everything in Brief 00:13:00 Mock Exam Mock Exam - Baking 00:20:00 Final Exam Final Exam - Baking 00:20:00
Advanced Training on SEO & SMM Strategies is a comprehensive course that delves into the intricacies of Search Engine Optimization (SEO) and Social Media Marketing (SMM). The course covers keyword research, on-page and off-page SEO techniques, social media marketing fundamentals, and effective strategies for various business types. It also includes insights into common mistakes to avoid and essential tools for successful SEO and SMM campaigns. Learning Outcomes: Understand SEO fundamentals, including keyword research and on-page optimization. Develop advanced SEO strategies to improve website rankings and click-through rates. Learn effective SMM practices, including creating engaging content, utilizing various social media platforms, and leveraging viral marketing techniques. Set up and use essential tools like Google Webmaster Tools, social media calendars, and autoresponders. Gain insights into marketing strategies for e-commerce, affiliate marketing, event marketing, and selling products on Amazon. Create compelling content such as infographics and headlines to attract social and SEO attention. Why buy this Advanced Training on SEO & SMM Strategies? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Training on SEO & SMM Strategies there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Advanced Training on SEO & SMM Strategies course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Advanced Training on SEO & SMM Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Training on SEO & SMM Strategies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Advanced Training on SEO & SMM Strategies is a great way for you to gain multiple skills from the comfort of your home.
Kickstart a rewarding career in teaching and make a difference to the lives of children with special educational needs. The SEN Teaching Assistant course will equip you with the practical skills and knowledge to nurture the development of children with different types of special educational needs (SEN), from autism to ADHD. You will learn essential lesson planning, classroom management techniques and communication strategies to gain up-to-date knowledge of the role and requirements of an SEN Teaching Assistant. Get certified online and start making a positive change to pupils who need extra support in their education! Why buy this SEN Teaching Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SEN Teaching Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SEN Teaching Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This SEN Teaching Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This SEN Teaching Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum SEN (SEN Teaching Assistant, Autism and Remote Teaching) Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00
The Certified GDPR Practitioner Training Course provides comprehensive knowledge and understanding of the General Data Protection Regulation (GDPR). Participants will learn the fundamentals of GDPR, its legal basis, rights, and breaches, as well as the responsibilities and obligations for compliance. Learning Outcomes: Gain a solid understanding of the basic principles and concepts of the GDPR. Comprehend the legal basis for processing personal data under the GDPR framework. Identify the rights of data subjects and understand how to handle data breaches in compliance with GDPR regulations. Learn about the responsibilities and obligations of organizations in protecting personal data and ensuring GDPR compliance. Why buy this Certified GDPR Practitioner Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certified GDPR Practitioner Training Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certified GDPR Practitioner Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Certified GDPR Practitioner Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certified GDPR Practitioner Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Certified GDPR Practitioner Training Course GDPR Basics 00:22:00 GDPR Explained 00:17:00 Lawful Basis for Preparation 00:29:00 Rights and Breaches 00:25:00 Responsibilities and Obligations 00:29:00 Mock Exam Mock Exam - Certified GDPR Practitioner Training Course 00:20:00 Final Exam Final Exam - Certified GDPR Practitioner Training Course 00:20:00
The Certificate Course in Genetics provides comprehensive knowledge about fundamental genetic concepts, genetics and genomics, genetic disorders, genetic counseling, and the practical applications of genetics in various fields. Learning Outcomes: Understand the fundamental concepts of genetics, including inheritance patterns and genetic variation. Gain insights into the field of genomics and its applications in studying genes and their functions. Identify and analyze various genetic disorders and their implications on human health. Learn about genetic counseling techniques and their role in assisting individuals and families with genetic concerns. Explore the practical applications of genetics knowledge in fields such as medicine, agriculture, and biotechnology. Why buy this Certificate Course in Genetics? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certificate Course in Genetics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certificate Course in Genetics does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Certificate Course in Genetics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certificate Course in Genetics is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01- Fundamental Concepts of Genetics Fundamental Concepts of Genetics 00:10:00 Module 02- Genetics and Genomics Genetics and Genomics 00:09:00 Module 03- Genetic Disorders Genetic Disorders 00:16:00 Module 04- Genetic Counselling Genetic Counselling 00:10:00 Module 05- Application of Genetics Knowledge Application of Genetics Knowledge 00:14:00 Assignment Assignment - Certificate Course in Genetics 00:00:00
Overview 'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work. In this Diploma in Customer Service & Handling Complaints course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time. Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today. Why buy this Diploma in Customer Service & Handling Complaints? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Service & Handling Complaints you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Customer Service & Handling Complaints does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Diploma in Customer Service & Handling Complaints was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Customer Service & Handling Complaints is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00