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Remember the thrill of watching Netflix's Squid Game, understanding every gasp and plot twist thanks to precise captions? That's the power of transcription and captioning, a thriving industry that unlocks content for millions. Now, you can delve into this impactful field with our Transcription and Captioning Course. Master the art of creating accurate, accessible text for videos, opening doors to diverse career paths and the satisfaction of making content inclusive for all. You Will Learn The Following Things: Grasp the fundamentals of subtitles and closed captions. Craft clear and engaging captions that adhere to industry guidelines. Confidently transcribe videos using both offline and online tools. Integrate captions seamlessly into video files. Expand your reach by translating captions for international audiences. Apply your skills effectively in various transcription and captioning projects. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Transcription and Captioning Course. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Transcription and Captioning Course course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Content Creators: Enhance your videos' reach and engagement with high-quality captions. Educators: Make your online courses more accessible for learners with varying needs. Businesses: Expand your audience and ensure compliance with accessibility regulations. Freelancers: Build a rewarding career in transcription and captioning, offering your services to clients worldwide. Individuals Passionate About Accessibility: Contribute to a more inclusive media landscape. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Transcription and Captioning Course course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Transcriptionist - £20K to £35K/year Captioner - £22K to £38K/year Subtitler - £24K to £40K/year Translation Specialist - £25K to £45K/year Accessibility Consultant - £30K to £50K/year Course Curriculum Module 01: Introduction - What It's All About Definition: Captions 00:02:00 Subtitling in Practice 00:05:00 Workflow for Captioning Videos 00:04:00 Module 02: Theory - About Subtitles and Closed Captions Theory: Overview 00:02:00 Motivation: Benefits of Subtitles and Captions 00:05:00 Differences Between Subtitles and Captions 00:04:00 The Most Important Subtitle Formats 00:06:00 Module 03: Guidelines - Nice and Clean Captions Language: Pay Attention to Spelling, Grammar and Punctuation 00:03:00 Style Guidelines: How to Create Great Captions 00:06:00 Example and Discussion: Good and Bad Captions 00:04:00 Module 04: Preparation - Transcribe Your Video Preparation: Overview 00:02:00 Definition: Transcription 00:01:00 Reasons for Transcription 00:04:00 The Other Way Around: Convert Captions to Plain Text 00:02:00 Tools for Transcribing Videos 00:04:00 Module 05: The Offline Way - Manually Prepare Captions With Desktop Tools The Offline Way: Overview 00:03:00 Benefits of Captioning Software 00:04:00 Subtitle Edit 00:07:00 Tip: Adjust Timings 00:02:00 Tip: Convert Subtitles 00:01:00 Aegisub Advanced Subtitle Editor 00:06:00 Other Programs to Create Subtitles 00:04:00 Module 06: The Subtitle Track - Integrate Captions into Your Video File The Subtitle Track: Overview 00:02:00 How to Add Captions to MKV Videos 00:04:00 How to Add Captions to MP4 Videos 00:03:00 How to Use Captions With the VLC media player 00:05:00 Open Captions Vs. Closed Captions 00:06:00 Tip: The Other Way Round: Extract Captions From Videos 00:02:00 Module 07: The Online Way - Caption Videos Manually and Automatically Online The Online Way: Overview 00:02:00 YouTube: Create, Edit and Add Captions to Your Videos 00:04:00 Subtitling Platforms 00:04:00 Download Subtitles for Any YouTube Video 00:02:00 Module 08: Translation - Appeal to Your International Audience Translation: Overview 00:02:00 Motivation: Translate Videos into Many Different Languages Using Captions 00:03:00 The Translation Procedure: Translate Transcriptions, Not Captions! 00:03:00 Online Translation Tools 00:04:00 Module 09: The End - What Did You Learn? Summary of the Course 00:05:00

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD Certification Service Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you to take your Spanish language skills to a new level where you will learn advanced grammar, expand your vocabulary and perfect your pronunciation. After completing the course you will be able to communicate fluently in Spanish in various situations and express your opinions. This course at a glance Accredited by CPD UK Learn how to introduce yourself to others, exchange personal information, identify topics of interest, and express likes and dislikes. Understand how to incorporate nouns, verbs, adverbs, adjectives in sentences in Spanish Gain knowledge of literary and cultural traditions such as significant movements, writers, and works of the Spanish-speaking world. Get familiar with the fundamentals of the Spanish language, words, phrases, alphabets, reverse translations, recap translations, and reverse recap translations. Learn how to express preferences, daily routines, opinions, feelings, everyday events, and other topics related to their personal experience Know how to express personal opinions and perspectives on specific readings Learn about the alphabet and numbers, steps to describe your nationality, likes, and your family Why Spanish Language Course Intermediate Level right for you? Are you looking to begin your Spanish language career or want to develop more advanced skills in Spanish language? Then this Spanish language course intermediate level course will set you up with a solid foundation to become a confident Spanish language instructor or speaker and help you to develop your expertise in Spanish language. This spanish language course intermediate level course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Spanish language course intermediate level course will set you up with a solid foundation to become a confident Spanish language instructor or speaker and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Spanish language instructor or speaker. The Spanish language course intermediate level course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Spanish language instructor or speaker. This comprehensive Spanish language course intermediate level course is the perfect way to kickstart your career in the field of Spanish language. This Spanish language course intermediate level course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Spanish language instructor or speaker or want to learn more skills on Spanish language but unsure of where to start, then this Spanish language course intermediate level course will set you up with a solid foundation to become a confident Spanish language instructor or speaker and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Spanish language course intermediate level course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Spanish Language Course Intermediate Level Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Introduction Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Who should take this course? This comprehensive Spanish language course intermediate level course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Spanish language. Entry Requirements There are no academic entry requirements for this Spanish language course intermediate level course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This Spanish Language Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Certificate in Editing and Proofreading Masterclass Coaching Course Overview Are you looking to begin your editing and proofreading career or want to develop more advanced skills in editing and proofreading? Then this certificate in editing and proofreading masterclass online coaching course will set you up with a solid foundation to become a confident business or creative writer and help you to develop your expertise in editing and proofreading. This certificate in editing and proofreading masterclass online coaching course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this certificate in editing and proofreading masterclass online coaching course will set you up with a solid foundation to become a confident business or creative writer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a business or creative writer. The certificate in editing and proofreading masterclass online coaching course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a business or creative writer. This comprehensive certificate in editing and proofreading masterclass online coaching course is the perfect way to kickstart your career in the field of editing and proofreading. This certificate in editing and proofreading masterclass online coaching course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a business or creative writer or want to learn more skills on editing and proofreading but unsure of where to start, then this certificate in editing and proofreading masterclass online coaching course will set you up with a solid foundation to become a confident business or creative writer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This certificate in editing and proofreading masterclass online coaching course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive certificate in editing and proofreading masterclass online coaching course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of editing and proofreading. Entry Requirement There are no academic entry requirements for this certificate in editing and proofreading masterclass online coaching course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This certificate in editing and proofreading masterclass online coaching course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction to Course Introduction to Editing Proofreading In-Depth Editing Deep Editing Stop Involved in Editing Proofreading strategies Content Edit Understanding the Context and Scope of Piece Breaking Up Individual Points Making Sense of Individual Points Deleting Irrelevant Points Eliminating Rambling Eliminating Repetition Verifying the 'Facts' Removing Contradicting Statements Finding and Adding Missing Points Structure Edit Choosing the Angle Creating Categories Ordering Points within Sections Creating Narrative Turns Making the Piece Read Well Clearing Up the Clutter Arranging Paragraphs Creating a Jazzy Intro Creating a Snazzy Ending Making the Narrative more Evocative Correctly Introducing Every Person and Entity Referencing Presentation Edit Checking the Spelling, Grammar, and Punctuation Replacing Jargons with Simple Words Matching the Title Fixing Inconsistencies Addressing Trip-Ups IT Skills Tracking Changes Useful Editing and Proofreading Software and Websites Choosing Editing and Proofreading as a Career Proofreading Best Practices Finding Clients Marketing Yourself Assessment Mock Assessment Mock - Certificate in Editing and Proofreading Masterclass Online Coaching Final Assessment Final Assessment - Certificate in Editing and Proofreading Masterclass Online Coaching Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Register on the Complete English Course - Beginner Level today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Complete English Course - Beginner Level course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Complete English Course - Beginner Level course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Complete English Course - Beginner Level course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Learn English: English Course for Beginners (A1, A2, A2+) Learn English- Find out all about this course in less than two minutes 00:01:00 Learn English - Greetings. Introductions and Alphabet. Spelling Skills 00:11:00 Learn English - Greetings. Introductions and Alphabet. Spelling Skill (ii) 00:17:00 Learn English - Numbers. Cardinal & Ordinal numbers 00:15:00 Numbers. Decimal points, Percentages & Fractions. Money & more 00:10:00 Numbers. Decimal points, Percentages & Fractions. Money & more (ii) 00:10:00 Names Learn English - Name & Personal Information 00:15:00 Learn English - This, that, here, there. Animals 00:11:00 Learn English - Present of the verb 'to be' 00:10:00 Learn English - Action Verbs 00:15:00 Learn English - Adjectives. Comparative and Superlative Adjectives. 00:15:00 Learn English - Basic prepositions use. Prepositions 00:19:00 Learn English - There is, There are. Nouns 00:12:00 Learn English - Some, any, much, many 00:10:00 Learn English - Question Words 00:14:00 Verbs Learn English - Irregular Verbs 00:14:00 Learn English - Adverbs. 00:09:00 Learn English - Adverbs of Frequency 00:12:00 Subject Pronouns. Possessive Adjectives. Object Pronouns. Possess 00:13:00 Learn English - Jobs. 00:14:00 Learn English - Telling the Time. 00:09:00 Learn English - Telling the Time. (II) 00:13:00 Learn English - Time expressions. 00:12:00 Learn English - Everyday Objects 00:13:00 Learn English - House and rooms 00:16:00 Learn English - Future simple 00:12:00 Learn English - Emotions 00:15:00 Tense Learn English - Perfect Continuous Tense 00:16:00 Learn English - Perfect Tense 00:14:00 Learn English - Parts of human body 00:13:00 Learn English - Perfect Continuous Tense0000 00:16:00 Learn English - Friends and family 00:12:00 Learn English - Gerunds 00:16:00 Learn English - Town, city, countryside 00:17:00 Learn English - Active Voice and Passive Voice 00:20:00 Learn English - Mood of the sentence 00:16:00 Learn English - Conjunctions and Conjunctive Adverbs 00:16:00 Learn English - Auxiliary Verbs 00:15:00 Learn English - Grammar essentials 00:12:00 Dictation Dictation 1 00:07:00 Dictation 2 00:06:00 Dictation 3 00:06:00 Dictation 4 00:09:00 Dictation 6 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Overview This comprehensive course on Creative Writing Complete Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Creative Writing Complete Course comes with accredited certification which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Creative Writing Complete Course. It is available to all students, of all academic backgrounds. Requirements Our Creative Writing Complete Course is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 105 lectures • 13:54:00 total length •Introduction to Children's Writing: 00:02:00 •Crucial Information: 00:02:00 •Keys to Success: 00:02:00 •A.I.M: 00:04:00 •Getting Ideas: 00:02:00 •Character Creation: 00:02:00 •Characters and Plotting: 00:04:00 •Planning Your Story: 00:03:00 •Storytelling: 00:03:00 •Point of View: 00:04:00 •Technical Writing Issues: 00:04:00 •Story Structure: 00:02:00 •Picture Books 1: 00:03:00 •Picture Books 2: 00:03:00 •Picture Books 3: 00:02:00 •Easy Readers: 00:03:00 •Transition Books: 00:01:00 •Chapter Books: 00:02:00 •Junior Novels: 00:02:00 •Young Adult Fiction: 00:04:00 •Dialogue: 00:05:00 •Show don't Tell: 00:05:00 •Conclusion: 00:02:00 •Introduction to Short Story Writing: 00:06:00 •Who Am I to Run This Course?: 00:06:00 •It's All About Mindset: 00:07:00 •What Tools Do You Need To Succeed?: 00:05:00 •Mental Preparation: 00:06:00 •Time Management: 00:06:00 •Self Belief: 00:02:00 •Goal Setting: 00:01:00 •Subject Matter: 00:04:00 •Genre: 00:07:00 •Scope: 00:02:00 •Getting Ideas: 00:02:00 •The 7-Step Story Generator: 00:02:00 •Characters & Character Creation: 00:03:00 •Creating Protagonists: 00:07:00 •Character Motivation & Interactions: 00:03:00 •Story & Setting: 00:03:00 •The 5-Point Story Structure: 00:02:00 •Style & Tone: 00:02:00 •Point of View & Tense: 00:03:00 •Plotting & The Twist: 00:05:00 •Building a Short Story Template: 00:03:00 •Building a Short Story Template: 00:03:00 •All Hail Scrivener!: 00:04:00 •The Opening Paragraph: 00:03:00 •Fast Writing: 00:05:00 •The Second Draft: 00:04:00 •Polishing: 00:04:00 •It's All About Presentation: 00:04:00 •Dealing With Rejection: 00:02:00 •Rights and Payment: 00:01:00 •Kindle Publishing: 00:04:00 •Conclusion Short Stories: 00:02:00 •Module 1 Part 1 - Getting Ideas and How to Develop Them: 00:30:00 •Module 1 Part 2 - Inspiration and Finding The Time: 00:30:00 •Module 2 - What It Means To Be A Writer: 00:30:00 •Module 3 - Characters: 00:30:00 •Module 4 - Plotting and Story Construction: 00:30:00 •Module 5 - Theme, Templates & Outlining: 00:30:00 •Module 6 - Show Don't Tell: 00:30:00 •Module 7 - Punctuation, Grammar and some Basic Writing Rules: 00:30:00 •Module 8 - Scene Structure, Exposition and Story Rules: 00:30:00 •Module 9 - Chapter Structure, Vision and Focus: 00:30:00 •Module 10 - Fast Writing Without Fear or Censure: 00:30:00 •Module 11 - Editing, Re-writing & Polishing: 00:30:00 •Module 12 - Finishing, Submission & Publication: 00:30:00 •Lesson One: The History of Horror: 01:00:00 •Lesson Two: Characters and Concepts: 01:00:00 •Lesson Three: Location and Backdrop: 01:00:00 •Lesson Four: Story and Plotting: 01:00:00 •Lesson Five: Writing Issues: 01:00:00 •Lesson Six: Horror Markets: 01:00:00 •Introduction to Writing Fantasy: 01:00:00 •Writing Fantasy - Lesson One - Imagining Fantasy: 01:00:00 •Writing Fantasy - Lesson Two - World Building, Maps and Visualization: 01:00:00 •Writing Fantasy - Lesson Three - Characters, Races and Societies: 01:00:00 •Writing Fantasy - Lesson Four - Plotting, Questing and Traveling: 01:00:00 •Writing Fantasy - Lesson Five - Point of View, Artifacts and Magic: 01:00:00 •Writing Fantasy - Lesson Six - Resolutions and Sequels: 01:00:00 •Amusing Article About Fantasy Writing (because it's true!): 01:00:00 •Fantasy: Recommended Author & Book List: 01:00:00 •Fantasy Societies Listing: 01:00:00 •Mythological Creature Listing: 02:00:00 •Introduction to Writing the Thriller: 00:30:00 •The Thriller: Form and Function: 00:30:00 •Writing the Thriller: Lesson Two: 00:30:00 •Exercise 1 - Building Your Thriller: 00:00:00 •Writing the Thriller: Lesson Three: 00:30:00 •Exercise 2 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Four: 00:30:00 •Exercise 3 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Five: 00:30:00 •Exercise 4 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Six: 00:30:00 •Welcome to the Writer's Greatest Untapped Income Source: 00:15:00 •Introduction to Writing for TV, Cable and Satellite Networks: 01:00:00 •Your Ideas and How to Present Them: 01:00:00 •What's Different About TV Writing?: 01:00:00 •Scripting, Editing and the Story Bible: 00:30:00 •A Special Masterclass On Comedy Writing: 00:30:00 •The Money and How You Get Paid: 00:30:00 •Writing the Thriller: Lesson One: 00:30:00

Arabic Language Course - Ultimate Training Guide Overview Are you looking to begin your Arabic language career or want to develop more advanced skills in Arabic language? Then this Arabic language course - ultimate training guide course will set you up with a solid foundation to become a confident Arabic language speaker and help you to develop your expertise in Arabic language. This Arabic language course - ultimate training guide course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Arabic language course - ultimate training guide course will set you up with a solid foundation to become a confident Arabic language speaker and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as an Arabic language speaker. The Arabic language course - ultimate training guide course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as an Arabic language speaker. This comprehensive Arabic language course - ultimate training guide course is the perfect way to kickstart your career in the field of Arabic language. This Arabic language course - ultimate training guide course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as an Arabic language speaker or want to learn more skills on Arabic language but unsure of where to start, then this Arabic language course - ultimate training guide course will set you up with a solid foundation to become a confident Arabic language speaker and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Arabic language course - ultimate training guide course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Arabic language course - ultimate training guide course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of >Arabic language. Entry Requirement There are no academic entry requirements for this Arabic language course - ultimate training guide course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This Arabic language course - ultimate training guide course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Course Introduction Introduction to the Course Arabic Alphabet and Vowels Section 2 Introduction Arabic Alphabet Sounds Letters Ø£ ب ت Ø« Letters ج Ø­ Ø® Letters د Ø° ر ز Letters س Ø´ ص ض Letters Ø· ظ ع غ Letters ف ق ك Letters ل م ن ه و ي Changing Shapes of Arabic Alphabet Alif and Hamza Arabic Short Vowels Arabic Long Vowels Practice Sounds With Fatha Sukoon Tanween Shaddah + Short Vowel Basic Arabic Grammar Rules Section 3 Introduction The Differences Between Taa and Haa Letters Written But Not Pronounced Letters Pronounced and Not Written Sun Letters and Moon Letters Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org