Getting Started The CMI Level 7 Diploma in Leadership Coaching and Mentoring is designed for managers and leaders with the authority and responsibility to develop and implement a coaching and mentoring strategy across the organisation. Achieving this renowned CMI Level 7 qualification will help you achieve the skills for leadership training for your lower-level employees and learn the techniques to improve the efficiency of the workforce in the organisation. This extensive online CMI Level 7 Leadership Coaching and Mentoring qualification requires managers and leaders to develop their strategic management and leadership skills and focus on embedding these skills into an organisation's strategy. Key Benefits For Learners Developing core coaching and mentoring skills Achieve the skills for leadership training for lower-level employees Learn the techniques to improve the efficiency of the workforce in the organisation For Organisations Build strategic management and leadership skills to focus on the requirements of embedding into your organisation's strategy Key Highlights Are you a responsible leader for developing and implementing coaching and mentoring strategies across your organisation, or who wants to enhance your competency? The CMI Level 7 Leadership Coaching & Mentoring offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Leadership Coaching and Mentoring can open many career pathways, including but not limited to: Executive Leadership Coach with an estimated salary of £44,027 Senior Training Manager, with an estimated average salary of £47,465 per annum Senior Learning and Development Manager, with an estimated average salary of £67,550 per annum Leadership & Development Mentor, with an estimated average salary of £66,885 per annum Business Coach or Mentor with an estimated average salary of £78,000 per annum Senior Corporate Coach or Mentor with an estimated average salary of £68,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 3500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 7 Diploma in Leadership Coaching and Mentoring is designed for managers and leaders. To be eligible for this course, you must: Be 21 years of age and over Have some work experience in the middle or senior management level, coach, mentor, or a similar role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression CMI would recommend the below qualifications as a possible progression route, once complete the Leadership Coaching and Mentoring qualifications: CMI Level 7 Qualifications in Strategic Management and Leadership Why gain a CMI Qualification? The CMI Level 7 Diploma in Leadership Coaching and Mentoring is a prestigious qualification that allows you to develop core coaching and mentoring skills and build strategic management and leadership skills to focus on the requirements of embedding into your organisation's strategy. Upon completing this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 7 Diploma in Leadership Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete all Group A units and any combination of units to a minimum of 7 credits from Group B. The Total Qualification Time is 460 hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Coaching and mentoring policies Reference No : Unit 7016V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Be able to construct organisational coaching and mentoring policies. 2. Be able to demonstrate how impact, support and recognition of coaching and mentoring is accepted in the organisation. UNIT2- Coaching and mentoring within organisational culture Reference No : Unit 7015V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to demonstrate the links between strategic performance and coaching and mentoring. 2. Understand the impact of organisational culture on coaching and mentoring. 3. Understand how coaching and mentoring can impact the organisation. UNIT3- Organisational coaching and mentoring Reference No : Unit 7017V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Be able to analyse the issues involved during the adoption of organisational coaching and mentoring. 2. Be able to develop changes through the coaching and mentoring process. 3. Be able to determine the need for continual high level support for coaching and mentoring. UNIT4- Strategic impact of coaching and mentoring Reference No : Unit 7018V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand individual, team and departmental development from the coaching and mentoring process. 2. Understand the effect of coaching and mentoring on strategic performance objectives. UNIT5- Embedding coaching and mentoring in the organisation Reference No : Unit 7019V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Be able to develop coaching and mentoring for individuals and organisations. 2. Be able to support evolving organisational objectives through coaching and mentoring. UNIT6- Leadership coaching and mentoring skills Reference No : Unit 7020V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand how coaching and mentoring programmes support business objectives. 2. Understand the implementation of coaching and mentoring to achieve organisational objectives. 3. Be able to devise an implementation plan. UNIT7- Developing performance management strategies Reference No : Unit 7002V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Be able to set performance targets of teams to meet strategic objectives. 2. Be able to agree team performance targets to contribute to meeting strategic objectives. 3. Be able to monitor actions and activities defined to improve team performance. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
This course is about developing core skills that will stay with you for a lifetime. It is designed such that you can watch the material and follow along step-by-step. It focuses on the implementation of YOLOv4 to get you up and running. You'll be an object detecting ninja in no time and be able to graduate to more advanced content.
Join our Women in Insurance Leadership Workshop and gain insights from industry experts on how to succeed in the male-dominated insurance sector. This workshop is designed to empower women by providing valuable tools and resources to enhance leadership skills, build professional networks, and create a more inclusive workplace culture. Don't miss this opportunity to connect with other women in the industry and take your career to the next level. Register today!
Getting Started The CMI Level 2 Diploma in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Diploma in Team Leading is a broad and extensive learning course that gives you an extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader who wishes to develop team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression On successful completion of a Level 2 qualification in Team Leading, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.) Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate) Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Diploma in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete all Group A units and any combination of units to a minimum of 5 credits from Group B. Learners need to complete a total of 38 credits to achieve this qualification. The minimum Total Qualification Time is 380 hours, including 115 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT3- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT4- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT5- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT6- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT7- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Criminal Intelligence Analysts decode patterns, trends, and data to uncover insights crucial for law enforcement. They employ analytical prowess to aid investigations, identify criminal networks, and enhance public safety. Discover the role's significance and methodologies in crime prevention and resolution.
Course Overview: Picture this: You're in the heart of a bustling office, surrounded by stacks of paperwork and the hum of conversation. The clock strikes 5 o'clock, and everyone eagerly awaits their hard-earned wages. But behind the scenes, there's a silent hero who ensures that every employee receives their rightful pay on time, every time. That hero could be you! Welcome to the exciting world of Payroll Basics, where you'll learn the secrets of managing one of the most crucial aspects of your business. Did you know that payroll errors cost UK businesses billions annually? In fact, a recent study found that 82% of companies encounter payroll mistakes, leading to disgruntled employees, legal issues, and even financial penalties. That's why skilled payroll professionals are in high demand, ensuring accuracy, compliance, and employee satisfaction. With our Payroll Basics course, you'll become a master of this essential skillset, equipping you with the knowledge to succeed in the ever-evolving realm of payroll management. Enrol now, and let's start the journey! Key Features of the Course: CPD Certification: Upon completion, you'll receive a prestigious Continuing Professional Development (CPD) certificate, validating your expertise in payroll basics and enhancing your professional credentials. 24/7 Learning Assistance: Our dedicated support team will be available around the clock to assist you with any queries or challenges you may encounter during your learning journey. Interesting Learning Materials: Say goodbye to boring textbooks! Our engaging and interactive learning materials, including videos, case studies, and exercises, will keep you captivated and ensure you grasp the concepts effortlessly. Who is This Course For? This Payroll Basics course is perfect for anyone who aspires to excel in payroll management. Whether you're a recent graduate looking to kickstart your career or a small business owner eager to take control of your payroll responsibilities. Also, for an HR professional seeking to expand your skill set, this course is tailored to meet your needs. What You Will Learn: In this comprehensive Payroll Basics course, you will dive into the intricacies of payroll management through a series of carefully crafted modules. In Module 1: Payroll Basics, you will lay the foundation for your payroll journey, grasping the fundamental concepts and terminology for accurate payroll processing. Modules 2 and 3 will guide you through Company and Legislation Settings as you progress, ensuring you understand how to configure payroll systems to comply with legal requirements. Module 4: Pension Scheme Basics will demystify the complexities of pension schemes, providing you with the knowledge to handle pension contributions and administer pension-related processes effectively. Moving forward, Module 5: Pay Elements will explore the various components of employee pay, from wages and bonuses to deductions and benefits. As you navigate the course, you will master critical tasks such as adding existing and new employees in Modules 7 and 8. Module 9: Payroll Processing Basics will equip you with the skills to process payroll accurately and efficiently. Module 10: Entering Payments will delve into the intricacies of recording and managing employee payments. Throughout the course, you will also discover the importance of generating pre-update reports (Module 11) and updating records (Module 12) to ensure data accuracy and compliance. Modules 13 to 23 will also cover many topics, including e-submissions, payroll processing for specific months, managing employee records and reports, year-end procedures, and more. Why Enrol in This Course: Enrolling in our Payroll Basics course comes with many benefits. It has consistently received top-notch reviews from past learners who have transitioned into rewarding careers in payroll management. The course content is regularly updated to keep up with industry trends. Payroll management is a highly sought-after skill, with job opportunities spanning various industries. Requirements: No prior experience or qualifications are required to enrol in this Payroll Basics course. Bring your enthusiasm, dedication, and desire to learn, and we will guide you through the process. Career Path: Upon completing the Payroll Basics course, you'll possess the knowledge and skills to pursue various exciting career paths in the UK job market. Here are seven course-related professions, along with their average UK salaries: Payroll Administrator (£23,000 - £28,000 per year) Payroll Officer (£25,000 - £32,000 per year) Payroll Specialist (£30,000 - £40,000 per year) Payroll Manager (£35,000 - £50,000 per year) HR Officer with Payroll Responsibilities (£25,000 - £35,000 per year) Bookkeeper with Payroll Expertise (£20,000 - £30,000 per year) Certification: Upon completing the Payroll Basics course, you will receive a CPD certificate accredited by leading industry professionals. Enrol today in our Payroll Basics course and embark on an exciting journey towards becoming an indispensable payroll professional. Join thousands of satisfied learners who have already transformed their careers with us. Remember, the world of payroll awaits your arrival - are you ready to make your mark? Course Curriculum 23 sections • 23 lectures • 03:41:00 total length •Module 1: Payroll Basics: 00:10:00 •Module 2: Company Settings: 00:08:00 •Module 3: Legislation Settings: 00:07:00 •Module 4: Pension Scheme Basics: 00:06:00 •Module 5: Pay Elements: 00:14:00 •Module 6: The Processing Date: 00:07:00 •Module 7: Adding Existing Employees: 00:08:00 •Module 8: Adding New Employees: 00:12:00 •Module 9: Payroll Processing Basics: 00:11:00 •Module 10: Entering Payments: 00:12:00 •Module 11: Pre-Update Reports: 00:09:00 •Module 12: Updating Records: 00:09:00 •Module 13: e-Submissions Basics: 00:09:00 •Module 14: Process Payroll (November): 00:16:00 •Module 15: Employee Records and Reports: 00:13:00 •Module 16: Editing Employee Records: 00:07:00 •Module 17: Process Payroll (December): 00:12:00 •Module 18: Resetting Payments: 00:05:00 •Module 19: Quick SSP: 00:09:00 •Module 20: An Employee Leaves: 00:13:00 •Module 21: Final Payroll Run: 00:07:00 •Module 22: Reports and Historical Data: 00:08:00 •Module 23: Year-End Procedures: 00:09:00
Introduction: What is a clinical audit and why as an International Medical Graduate should you care. As you settle into life as an international medical graduate in the UK or even as you prepare to join the UK workforce, you will come to realise that you are always expected to demonstrate that you have been involved in audits. There are two reasons, the first is that it improves patient care. The second reason is that it demonstrates your ability to work in a team. In this course, we will explain what a clinical audit is, how to get involved with audits and progress to leading them. We explain the basics of data collection and analysis. We explain how to get the evidence from your Trust once you have completed an audit. You will learn from the presentation template how to put your information together for a presentation in your Trust. Finally, we show you how to maximise the output from a single project and build up your portfolio (to learn more about building a portfolio, take the portfolio course).
Are you looking to improve your current abilities or make a career move? Our unique Teaching Assistant Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Teaching Assistant at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Teaching Assistant Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Teaching Assistant course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Experts created the Teaching Assistant Complete Diploma to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the materials. Then, from any internet-enabled device, access the Teaching Assistant Complete Diploma materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment The Whole-School Learning Environment Safe Learning Environment Support the Maintenance of Pupil Safety and Security The Child Care Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA Literacy and Numeracy Development Support the Use of ICT in the Classroom Support for Learning Activities Teaching the First Day of Class Module 07: Child Development and the SEN Support Child and Young Personal Development Equality, Diversity & Inclusion Supporting Pupil with SEN National Documents and Strategies Relating to SEN and Inclusion Legislation Relating to SEN and Inclusion in England and Wales Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with The Students Module 10: Career Prospects for TA in the UK Key Elements Underpinning a Professional Framework for Teaching Assistants What Specific Training and/or Qualifications Are Required Professional Framework for Teaching Assistants Ofqual Qualifications The HLTA Status Becoming A HLTA What Are Foundation Degrees? I've Been a Teaching Assistant for Many Years, How Can I Become a Teacher If You Are Not a Graduate Taking This Further: Developing Yourself as a TA Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Teaching Assistant at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Teaching Assistant Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Teaching Assistant program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Teaching Assistant Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates Certificate of completion Digital certificate - £10 Diploma in Teaching Assistant at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Teaching Assistant at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Description: A teacher is considered as someone who is one's second parent. Teachers guide students the very start of the learning development up until students are ready to explore the world. To become a teacher, you need to undergo various training after you graduate. You should learn not just to teach a lesson but create a learning experience for your students that they will never forget. Learn the basic skills in teaching and also learn how to nurture and take care of the students as if they are your own. In this course you will learn the necessary skills, knowledge and information of teacher training. Who is the course for? Professionals who are helping people build their dreams in becoming a teacher People who have an interest in teaching and different teaching jobs Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Teacher Training course is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellor Instructor Life Coach Mentor Professor Teacher. Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching in UK Teaching in the UK 00:30:00 Teachers' Standards in UK 00:30:00 Teachers Pay 00:30:00 The English School System 00:30:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Essential Training for Teachers Module One - Getting Started 02:00:00 Module Two - Understanding Training and Facilitation 02:00:00 Module Three - Gathering Materials 00:30:00 Module Four - Creating a Lesson Plan 02:00:00 Module Five - Choosing Activities 00:30:00 Module Six - Preparing for the Workshop 00:30:00 Module Seven - Getting Off on the Right Foot 00:30:00 Module Eight - Delivery Tips and Tricks 02:00:00 Module Nine - Keeping it Interactive 00:30:00 Module Ten - Dealing With Difficult Participants 00:30:00 Module Eleven - Tackling Tough Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Psychology of Teaching WHY YOUNG PEOPLE DO NOT LEARN TO STUDY PROPERLY? 01:00:00 THE NATURE OF STUDY, AND ITS PRINCIPAL FACTORS 02:00:00 PROVISION FOR SPECIFIC PURPOSES, AS ONE FACTOR OF STUDY 01:00:00 THE SUPPLEMENTING OF THOUGHT, AS A SECOND FACTOR OF STUDY 02:00:00 THE ORGANIZATION OF IDEAS, AS A THIRD FACTOR IN STUDY 02:00:00 JUDGING OF THE SOUNDNESS AND GENERAL WORTH OF STATEMENTS, AS A FOURTH FACTOR IN STUDY 02:00:00 MEMORIZING, AS A FIFTH FACTOR IN STUDY 02:00:00 THE USING OF IDEAS, AS A SIXTH FACTOR IN STUDY 02:00:00 PROVISION FOR A TENTATIVE RATHER THAN A FIXED ATTITUDE TOWARD KNOWLEDGE, AS A SEVENTH FACTOR IN STUDY 01:00:00 PROVISION FOR INDIVIDUALITY, AS AN EIGHTH FACTOR IN STUDY 02:00:00 FULL MEANING OF STUDY: RELATION OF STUDY TO CHILDREN AND TO THE SCHOOL 02:00:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and Know Your Role as a Teacher 01:00:00 SEN Code of Practice 01:00:00 Get an Understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 00:30:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Mock Exam Mock Exam- Diploma in Teacher Training 00:30:00 Final Exam Final Exam- Diploma in Teacher Training 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Getting Started The CMI Level 7 Certificate in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. The CMI Level 7 Certificate in Professional Consulting is a shorter course aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Certificate in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression IC and CMI recommend progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 7 Qualifications in Strategic Management and Leadership Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. You will develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting with the CMI Level 7 Certificate in Professional Consulting course. We have a range of units available for this CMI Level 7 course, and you can select the units depending on your career goals and progression. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal and professional development for professional consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT2- Professional consulting expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT3- Delivering client requirements through professional consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. UNIT4- Principles of professional consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT5- Leadership in professional consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT6- Practice of professional consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT7- Leading innovation and change through professional consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.