488 Gold courses in Cardiff delivered Online

Restaurant Management: Restaurant Management Course Online Introducing the Ultimate Restaurant Management: Restaurant Management Course Online Course! Are you ready to take your passion for food and hospitality to new heights? Do you dream of owning and managing your own successful restaurant? Look no further! Our comprehensive Restaurant Management: Restaurant Management Course is here to equip you with the knowledge and skills you need to excel in the exciting world of restaurant management: restaurant management. This Restaurant Management: Restaurant Management Course is designed for aspiring restaurant owners, managers, and industry professionals who are ready to elevate their careers and make their mark in the competitive culinary landscape. Whether you're starting from scratch or looking to enhance your existing expertise, our Restaurant Management: Restaurant Management Course has something to offer everyone. Don't miss out on this golden opportunity to take this exclusive Restaurant Management: Restaurant Management Course and unlock your potential and become a successful restaurant manager or owner. Enroll in our Restaurant Management: Restaurant Management Course today and embark on an exciting journey towards a thriving culinary career! Why choose this Restaurant Management: Restaurant Management Course from the School of Health Care? Self-paced Restaurant Management: Restaurant Management Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Restaurant Management: Restaurant Management Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Restaurant Management: Restaurant Management Course. Main Course: Restaurant Management Course Free Courses included with Restaurant Management: Restaurant Management Course Course 01: Level 5 Hospitality Management Course Course 02: HACCP Course Course 03: Food Hygiene and Safety Course Special Offers of this Restaurant Management: Restaurant Management Course: This Restaurant Management: Restaurant Management Course includes a FREE PDF Certificate. Lifetime access to this Restaurant Management: Restaurant Management Course Instant access to this Restaurant Management: Restaurant Management Course 24/7 Support Available to this Restaurant Management: Restaurant Management Course [ Note: Free PDF certificate as soon as completing Restaurant Management: Restaurant Management Course] Restaurant Management: Restaurant Management Course Online This Restaurant Management: Restaurant Management Course consists of 16 modules. Course Curriculum of Restaurant Management: Restaurant Management Course Module 01: Introduction to the Restaurant Industry Module 02: Concept Development and Planning of Restaurant Management Module 03: Restaurant Design and Ambiance Module 04: Menu Development and Management of Restaurant Management Module 05: Food and Beverage Service of Restaurant Management Module 06: Food Poisoning and Control Measures Module 07: Operations Management of Restaurant Management Module 08: Marketing and Promotion of Restaurant Management Module 09: Financial Management of Restaurant Management Module 10: Legal and Regulatory Compliance Module 11: Technology and Innovation of Restaurant Management Module 12: Global and Cultural Perspectives Module 13: Entrepreneurship and Leadership Module 14: Staff Development of Restaurant Management Module 15: Industry Trends and Future Directions Module 16: Developing a Career in Restaurant Management Assessment Method of Restaurant Management: Restaurant Management Course After completing Restaurant Management: Restaurant Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Restaurant Management: Restaurant Management Course After completing the Restaurant Management: Restaurant Management Course, you can instantly download your certificate for FREE. Who is this course for? Restaurant Management: Restaurant Management Course Online This Restaurant Management: Restaurant Management Course is open to everyone. Requirements Restaurant Management: Restaurant Management Course Online To enrol in this Restaurant Management: Restaurant Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Restaurant Management: Restaurant Management Course. Be energetic and self-motivated to complete our Restaurant Management: Restaurant Management Course. Basic computer Skill is required to complete our Restaurant Management: Restaurant Management Course. If you want to enrol in our Restaurant Management: Restaurant Management Course you must be at least 15 years old. Career path Restaurant Management: Restaurant Management Course Online Restaurant manager: £30,000 - £35,000 per annum

Sports First Aid: Sports First Aid Training Online Unlock the Power of Sports First Aid: Sports First Aid Training Course: Enrol Now! This Sports First Aid: Sports First Aid Training course will provide you with a thorough understanding of sports first aid, including the roles and responsibilities of a sports first aider, initial assessment steps, knowledge of various common and major injuries, and so on. This comprehensive Sports First Aid: Sports First Aid Training course will train you with the necessary skills and expertise to effectively manage medical emergencies. In addition, our Sports First Aid: Sports First Aid Training course will teach you how to use sports first aid to treat and prevent injuries in any sport or fitness setting. So, do not miss this golden opportunity and enrol in this Sports First Aid: Sports First Aid Training course today and prepare to be the shield that keeps people safe from life-threatening situations. Main Course: Sports First Aid Free Courses included with Sports First Aid: Sports First Aid Training course. Course 01: Paediatric First Aid Course 02: Level 3 Certificate in Sports Massage Therapy [ Note: Free PDF certificate as soon as completing the Sports First Aid: Sports First Aid Course] Sports First Aid: Sports First Aid Course Online This Sports First Aid: Sports First Aid Course consists of 08 modules. Learning Objectives of Sports First Aid: Sports First Aid Course After completing this Sports First Aid: Sports First Aid Training course, the learner will be able to: Understand the fundamentals of sports first aid. Understand the role and responsibilities of a sports first aider. Know the steps of doing an initial assessment and monitoring vital signs. Gain a solid understanding of life-saving priorities and CPR procedures. Gain knowledge of first aid for common injuries like cuts, sprains, puncture wounds etc. Become skilled at handling major injuries, such as head injuries, concussions, back injuries and more. Acquire extensive knowledge of environmental injuries. Know how to manage medical emergencies like heart attack, stroke, etc. Gain a clear understanding of things to keep in mind while giving first aid. Course Curriculum of Sports First Aid: Sports First Aid Course Module 01: An Overview of Sports First Aid Module 02: Preliminary Analysis Module 03: Importance of Life-Saving Priorities Module 04: First Aid for Frequent Injuries Module 05: First Aid for Severe Injuries Module 06: Injuries Caused by the Environment Module 07: Understanding Medical Emergencies Module 08: Points to Remember Assessment Method of Sports First Aid: Sports First Aid Course After completing each module of Sports First Aid: Sports First Aid Course, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the Sports First Aid: Sports First Aid Course. Certification of Sports First Aid: Sports First Aid Course After completing the Sports First Aid: Sports First Aid Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports First Aid: Sports First Aid Course Online This Sports First Aid: Sports First Aid Course is for: Students Recent graduates Job Seekers Anyone with an interest in sports first aid. People who are already working in relevant fields and want to improve their knowledge and skills. Requirements Sports First Aid: Sports First Aid Course Online To enrol in this Sports First Aid: Sports First Aid Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports First Aid: Sports First Aid Course. Be energetic and self-motivated to complete our Sports First Aid: Sports First Aid Course. Basic computer Skill is required to complete our Sports First Aid: Sports First Aid Course. If you want to enrol in our Sports First Aid: Sports First Aid Course, you must be at least 15 years old. Career path Sports First Aid: Sports First Aid Course Online To become a successful Sports First Aid: Sports First Aider.

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Writing about travel isn’t just about places — it’s about stories. The Travel Writing Essentials Course invites you into the world of sharp observations, witty commentary, and moments that breathe life into unfamiliar places. Whether it's the chaotic charm of a local market or the silence of a mountain pass, this course teaches you how to turn your memories into words that matter. You'll learn how to shape experiences with purpose, spot what readers actually care about, and write pieces that are more than just “nice views and good food”. This course is designed for those who have a passport full of stamps — or simply a head full of dreams. You don’t need to be a globe-trotter to write well; what you need is a curious eye, a love of storytelling, and the right tools to capture it all. With the travel writing market evolving and digital publishing on the rise, there’s never been a better time to sharpen your voice and find your niche. If you've got tales to tell, let’s make them worth reading. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Travel Writing Module 2: Building a Strong Foundation Module 3: Capturing the Essence of a Place Module 4: Developing Compelling Characters Module 5: Crafting Engaging Narratives Module 6: Evoking Emotions in Readers Module 7: Writing for Different Mediums Module 8: Editing and Polishing Your Work Learning Outcomes: Develop strong storytelling skills to create compelling travel narratives. Master character development techniques for richer and more immersive writing. Gain proficiency in capturing the unique essence of diverse travel destinations. Acquire the ability to evoke powerful emotions in readers through your writing. Explore versatile writing styles suitable for different media platforms. Hone your editing skills to refine and polish your travel writing craft. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring travel writers and bloggers Journalists seeking to diversify their writing skills Creative writers passionate about exploring new horizons Communication professionals aiming to enhance their storytelling Tourism enthusiasts eager to share their travel experiences Content creators looking to break into the travel niche Students interested in honing their writing abilities Individuals with a fervour for transforming travel experiences into captivating stories Career path Travel Writer Freelance Travel Journalist Content Creator for Travel Platforms Tourism Copywriter Travel Blogger Magazine Feature Writer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Semantically, alternative medicine refers to health treatment that is not practised using standard techniques that are typically used by doctors. Some also call it integrative or complementary therapy. Alternative medicine may include homoeopathy, traditional medicine, chiropractic, and acupuncture. Nowadays, health care experts themselves are becoming more and more open to alternative medicine and accepting the advantages of alternative medicine. Janets introduces the Diploma in Alternative Medicine at an affordable price for learners to gain the knowledge required to work in the alternative medicine field and enjoy a long career in any relevant domain. It provides a fantastic opportunity for those who are looking to brush up their knowledge and boost their career with an acknowledged certificate. This online alternative medicine course comprises 42 units that will take approximately 33 hours to complete. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. Why Choose this Course? By selecting this course, you'll have: Certificate (e-certificate upon successful completion) Accessible, educational modules instructed by the experts Flexible study time, learn at your own pace, through your computer, tablet or mobile device Instant feedback through mock tests and multiple-choice assessments 24/7 help desk available from our Customer Service teams Full Teacher Support during weekdays The list of alternative medicines Knowledge about the benefits of alternative medicines Course Design The course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Though it's an advanced course, anyone wanting to gain comprehensive knowledge and inherent experience in the relevant field is suitable for this alternative medicine course. Therefore, no additional lesson is compulsory. Besides, experts from this industry have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject.

Overview of Palliative and End of Life Care In the golden hush of twilight years, the tenderness of care weaves stories of solace. With an ageing population of over 12 million aged 65 and above, the UK witnesses an escalating demand for palliative and end of life care. Our Palliative and End of Life Care Training course is your gateway to enter this realm of profound impact. With the industry set to burgeon by 20% in the next decade, there's an ever-present need for skilled professionals to champion dignified and compassionate end of life journeys. Dive deep into holistic assessments, navigate the nuances of legal considerations, and become a pillar of support in those poignant final chapters. Here lies your chance to carve a career and touch lives in the most profound way. Embrace the calling. This Palliative and End of Life Care Training Course covers the following topics: Understand the principles of palliative and end of life care. Determine and identify stages of illness accurately. Conduct a holistic assessment for patients in palliative. Develop and utilise advanced care planning for patients. Provide appropriate care at the end of life and post-death. Navigate legal issues and access further support in palliative. In this Palliative and End of Life Care Training course, you will: Sharpen your skills to help you advance your Palliative and End of Life Care career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Palliative and End of Life Care course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Palliative and End of Life Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Palliative and End of Life Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Palliative and End of Life Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Palliative and End of Life Care Module 1: Introduction to Palliative & End of Life Care 00:45:00 Module 2: Identification of the Stage of Illness 00:15:00 Module 3: Palliative Care Holistic Assessment 00:15:00 Module 4: Advance Care Planning 00:30:00 Module 5: Care at the End of Life 00:15:00 Module 6: Care after Death 00:15:00 Module 7: Further Support, Training and Development 00:10:00 Module 8: Legal Issues 00:30:00 Module 9: Glossary of Terms 00:15:00 Module 10: Appendices 00:10:00 Assignment Assignment - Palliative and End of Life Care 00:00:00

Duration 2 Days 12 CPD hours This course is intended for This course is intended for System and network engineers, technical architects and technical support personnel Overview Upon successful completion of this course, students will be able to install and operate a Cisco DNA Center (DNAC) This course will cover the basics of installing and operation of the Cisco DNA Center (DNAC). The Cisco DNAC is a stand-alone product that provides a single dashboard for every fundamental management task to simplify running an enterprise network. The DNAC is the management piece of the Software Defined Access (SDA) solution. Intent-based Networking overview DNA Center overview. DNA Center as a Platform. DNA Center Architecture & Design. DNA Center Installation DNA Center/Identity Services Engine (ISE) Integration ISE Integration configuration in DNA Center. DNA - Global - Add servers (e.g. ISE server(s)). DNA Center integration configuration in ISE. Approve pxGrid in ISE.Verify DNA/ISE integration DNA Center - Device Inventory Add networks devices to the DNA Center device inventory. Verify DNA Center Inventory configuration. DNA Center - Design - Network Hierarchy. Verify DNA Center - design configuration DNA Center - Design - Software Image Management (SWIM) Review SWIM image repository listing. Create golden software image & role. Verify golden software image creation DNA Center - Design ? Templates and Policies Templates ? Apache Velocity Engine. Command Runner. Policies: Group-Based, Application,Traffic Copy, IP-Based DNA Center - Provision Configuration Add devices to newly created sites/locations. Plug and Play (PnP). Verify DNA Center - provision configuration. DNA Center - Assurance Collection. DNA Center ? Administration

Duration 3 Days 18 CPD hours This course is intended for Ideal candidates are Network Administrators who monitor and troubleshoot wireless networks, and Network and System Administrators responsible for installing and configuring network monitoring systems. Overview This hands-on course prepares you with the knowledge and experience required to install and use the AirWave Wireless Management Suite: AirWave Management Platform (AMP), RAPIDS, Visual RF, network health diagnostics, client troubleshooting, alerts and reporting.  In this course, you learn about AirWave?s capabilities in troubleshooting network health and client status via the various stages of association and authentication, as well as redundancy and master consoles for large networks. Introduction to AWMS Airwave Platform. Features and Benefits of AMP RAPIDS and Visual RF. Airwave products. Basic operations using AWMS Installing AWMS Installing AMP. Hardware requirements. Cent OS and AWMS software. Basic configuration steps. Upgrade AWMS software. Licensing AWMS. AWMS documentation Adding Device to AWMS Folders and Groups. Adding devices general process. Manually adding devices. Device discovery and managing device discovery. Moving a device to a folder. Troubleshooting IAP Organizaion and Groups Overview of IAP.Airwave integration. Golden configuration. IAP Organization options. IAP Whitelist Using Visual RF and Visual RF Plan Navigation. Setup. Heat-maps and location information. Import floorplan graphics. Plan deployments. Provision APs. Manage Visual RF performance Network Health Diagnostics page indicators. Network performance tabs. Source of issues. Network issues Troubleshooting Clients and Wireless Networks Searching for users and Diagnostics tab. Client issues. Network issues. AP issues. Switch/Controller issues. General Issues Rogue Detection and Using RAPIDS Why use RAPIDS. Threat Detection Methods. Rules. Classifications. IDS Events Report. New Rogue Devices Report. Visualization. PCI Compliance.WMS Offload Managing Administrative Access, Alerts, Triggers and Reporting Configure role-based administrative use access to the AMP system. Triggers. Alerts. Define and generate reports Scalability and Redundancy VM Redundancy. Failover for Redundancy. Master Console for large deployments. Multiple AMP Server deployments. Large Deployment example System Administration AMP Maintenance. Device Maintenance Wired Device Management Monitoring wired devices in AWMS. Wired device port and interface information. Wired device bandwith statistics and counters. Managing and configuring wired devices via AWMS templates AirWave Aruba Groups How AWMS configures devices. Using groups to control policies. Creating and controlling groups. Basic Group Design.Configuration Audits IAP Template Configuration Fetching a Template. Template Variables. Templates Configuration IAP GUI Configuration Golden configuration. GUI mode. GUI configuration Additional course details: Nexus Humans Managing Campus Networks with Aruba AirWave, Rev. 19.21 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Campus Networks with Aruba AirWave, Rev. 19.21 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Running a successful project requires skills in planning, budgeting, tracking deliverables and stakeholder management. An area that can be neglected by project managers is the 'people side' - not the project team themselves but the end-users, those who will be affected by the project. Too often there is a single line at the end of the project plan that says 'Comms and Training'. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change. This session explores why it's important to bring people along when a change is being made. It will provide project teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project. Understand the importance of the 'people side' of change 8 'Golden Rules' of change management - overview How to create a simple but effective change plan Adoption Benefits of good change management 1 Introduction Objectives and agenda People and projects - why is it important? The Change Curve - the emotional side of change 2 8 'Golden Rules' of change management - including... Role of the sponsor Communication Resistance to change 3 Change plan Elements of a change plan Change impact assessment Alignment with the project plan 4 Adoption Who owns the change? The vital role of the manager Feedback and action loops 5 Benefits Estimating the costs / benefits 6 Next steps Summary of key learning points Reflection on next steps 7 Close

This very practical workshop has a simple objective: to help you prepare, design and deliver memorable and high-quality presentations. This programme will help you: Use a proven, structured tool-kit when designing and developing presentations Benefit from short cuts and best practice when designing and using Powerpoint presentations Select the right information, examples, exercises and activities - and use them well Prepare and structure a presentation or session appropriate to the audience, and to best achieve your objectives Maintain audience or group interest Develop and practise presentation skills to improve your voice tone, speech power and body language Use practical methods to control nerves and anxiety - develop higher levels of confidence and credibility Command a room, hold attention and create a high impact 1 Introduction Personal objectives Key messages and learning objectives of the workshop 2 Presentation skills What does good look like? Exercise: Characteristics of high/low impact presentations Presenting yourself as a 'winner' The energy / attitude model Exercise: Being a winner 3 Preparation skills - eight steps to preparing a great presentation, plus Powerpoint tips •The magic circle• How to 'assume the role' when presenting• The eight steps• Step 1 - develop your objectives- The five questions that you must answer before preparing your presentation- Defining your objectives and outcomes- Creating a first draft- Step 1 exercise• Step 2 - analyse your audience- Doing your homework: audience, event, venue- Developing a pre-event check-list- Methods and means for researching your audience- Step 2 exercise• Steps 3 and 4 - structure the main body of your presentation and state the main ideas- Ways to structure your presentation for maximum impact- Balancing and managing content and topics- Organising your information: 6 options and methods- Your 'one main point' and creating a 30-second summary- Steps 3 and 4 exercises• Step 5 - decide on supporting information, using the toolkit- Making your case convincing: ways to support your claims- Selecting and using relevant and interesting examples- Quotes, case studies and printed material- Presenting statistics, tables and graphs- Ways of maintaining visual interest- Transitions and links, creating a 'golden thread'- Step 5 exercise: Creating compelling stories and anecdotes4• Step 6 - create an effective 'opening'- Claiming the stage and creating a good first impression- The three most powerful ways of opening a presentation- The five elements of a strong opening- Step 6 exercise: Participants work individually to prepare an opening, focusing onpersonal introduction, and then deliver to the group, with structured feedback• Step 7 - develop transitions- Step 7 exercise / examples• Step 8 - create an effective close- Signalling and sign-posting; the importance of, and how to do it effectively- Five ways to close a presentation successfully- Step 8 exercise / examples• Presentation design and Powerpoint- An interactive review of participants' own real-life past presentations and advanced tipsand techniques on using Powerpoint effectively 4 Facilitation skills The three main types of group activity - triads, teams and main group How to select the right activity, define the objectives, set it up and run the debrief Using energisers - with examples Exercise: Dealing with 'difficult' behaviours Exercise: Working in triads, design and deliver 5 Tips and tricks: presentation and facilitation 10 reasons why facilitation fails Five golden rules for success Defining the session goals and the facilitation plan Open and closed questions - why and when to use Using a 'car park' to manage unresolved issues Using AV aids - tips and tricks Exercises: Including participants working in pairs to prepare a short section form of one of their own presentations 6 Putting it all together Summary of key learning points Action plan