The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: To help members keep abreast of the latest CX developments To share best practice across different industry sectors. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: Benchmarking performance against organisations in different sectors Keeping up to date with latest trends Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: Inspiration for new ideas and approaches Guidance and advice to implement new strategies Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face. 1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources. £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource. £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups. Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.
High-intensity electromagnetic Technology (HIEMT)/ EMS What is High-intensity electromagnetic Technology (HIEMT)/ EMS? High-intensity electromagnetic technology (HIEMT) is an acronym for high-intensity electromagnetic technology. HIEMT contracts muscles in a specific location with a powerful but safe form of electromagnetic stimulation. These magnetic fields generate electrical currents, which are then transferred to the muscles, where they contract often enough to develop muscle and burn fat. Results, which can be as dramatic as looking to be equal to six months of dieting and workouts, COURSE CONTENT: * Health and safety * Sterilisation and disinfection * Appearance of the therapist * Ergonomics * Handwashing * Cellulite * Anatomy and physiology * Hiemt vs EMS * The consultation process * Machines explained * Treatment protocols * Aftercare TRAINING KIT: Please get in touch if you wish to purchase a machine HOW DOES THE COURSE WORKS? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2 hours practising on a model in our venue in London E106RA. We will call you to arrange a date once you sign up for the course. WILL I REQUIRE MODEL? Yes, usually 1 model is required ARE THERE ANY PREREQUISITES? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. CERTIFICATE: You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public PAYMENT By paying for the course you agree to our Terms and Conditions
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Learn how to use horse behaviour science to enhance your horse's wellbeing. By making simple additions to the horse's environment (enrichment), you can mimic the horse's natural habitat and expand the range of behaviours they can engage in.
Baby Ballet for boys and girls from 18 Months to 2.5 years old
This is a 13-week term. * Notes on 2-Person Classes Both the Tuesday 8.05pm class in Euston, and the Saturday courses in Westminster will focus on: Learning how to relax The use of the movements in Tai Chi Form (applications) Applying the movements so that you maintain your own integrity (centre of balance) Finding & working from the centre/core/Dantian Developing the sense of ‘feel’ when working with someone else Connecting your centre to your hands Turning a partner’s energy around so as to unbalance him/her We will also work on a 2-Person Tai Chi Form in order to understand applications of moves Posture, Balance, and Intention. By far the most important part of these classes is developing the ability to sense and be aware not only of one's own posture, balance, and intention, but also that of another person. Relaxation. Many of the exercises are ultimately about the ability to act from a very relaxed body and mind, so that (for example) if someone pushes towards you, you don't 'lock up' (the instinctive reaction), but instead you sense the push, and divert it. Initially it is this 'locking up' (which in effect makes you unable to move), that we are working on undoing. This is about getting more control of your sympathetic nervous system (fight & flight), the 'stress' system, so that in difficult situations, you 'roll with the punches' better.
In this class we work on the Yang 10-Step Tai Chi Form. This is a 'standardised' set of movements that is performed in the same way throughout the world. We are specifically focusing on the 'energy' side of tai chi in this class - how energy rises and falls in the body. We are also working on a set of Qigong exercises called the 'Ba Duan Jin' or '8 Strands of the Brocade' - one of the oldest sets of Qigong. This is a 13-week term.