This Course at a Glance Understand that a Care home is both a home for vulnerable residents and a work environment Understand the duties and responsibilities of both the employer and employee in maintaining health and safety Explore the most common legislations that apply to care homes Understand how to design care plans to ensure the highest level of care involved Understand how to assist a person with first aid in emergency situations Learn how to carry out a proper risk assessment to identify risks and potential hazards Know when and how to report health and safety risks Identify the various types of illnesses and accidents that can occur within care settings Recognise the risks and hazards that can arise from moving and handling Acquire knowledge about the 6Cs of nursing Know how to deal with general hazards arising from fire, gas and electricity Gain knowledge about a range of effective solutions to deal with work-related stress, violence and aggression Know how to implement proper security measures to prevent individuals from becoming victims of crimes Gain knowledge about the potential hazards in the working environment and the range of welfare requirements that apply to care workers Health & Safety in a Care Setting Course Overview This extensive Health and Safety in Care Setting course is designed to help you identify the common hazards and risks found within care homes and provides concise insight on how to prevent such risks at an early stage. You will also gain knowledge about certain legislations that apply to care homes, the responsibilities of management and employees in ensuring the health and safety of vulnerable residents and outlines the procedure of conducting effective risk assessments within premises. Adverse occurrences as a result of unsafe health care are one of the top ten causes of death and disability worldwide. It is estimated that approximately one out of every ten patients in high-income countries is likely to be in the position of being harmed while obtaining hospital care. A wide range of adverse poor health and safety protocols can cause such harm, with about half of them being preventable. Therefore, it is extremely important for care homes to set up effective health and safety protocols to prevent such harm and ensure the safety of the vulnerable people residing in the care setting. Care homes are not always workplaces but also home to a number of vulnerable residents. These residents as well the people working in the care settings have the right to reside and work in a safe and healthy environment that respects their rights, freedoms, and dignity. Many potential health and safety problems exist in a care home setting, and they must be identified and analysed in order to be effectively handled. Upon successful completion of this Health and Safety in Care Setting course, you will be able to detect the wide range of dangers that can be present in care homes that may arise during care and treatment and prevent and mitigate such mishaps through proper risk assessments and procedures. Who should take this course? Whether you are an employer or an employee working in any care home setting or anyone simply looking to escalate your knowledge on mental health awareness to assist yourself or people around you exposed to unsafe environments in any care settings, this Health and Safety in Care Setting course is ideal for you. Entry Requirements There are no academic entry requirements for this Health & Safety in a Care Setting Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Health and Safety in Care Setting Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction Module 2: Responsibilities Module 3: Systems Module 4: Accidents and Illness Part 1 Module 5: Accidents and Illness Part 2 Module 6: Moving and Handling Module 7: General Hazards: Fires, Gas and Electricity Module 8: Aggression, Violence, Security and Stress Module 9: Work Environment and Welfare Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification Upon successful completion of this Health and Safety in Care Setting Course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This Course at a Glance Understand that a Care home is both a home for vulnerable residents and a work environment Understand the duties and responsibilities of both the employer and employee in maintaining health and safety Explore the most common legislations that apply to care homes Understand how to design care plans to ensure the highest level of care involved Understand how to assist a person with first aid in emergency situations Learn how to carry out a proper risk assessment to identify risks and potential hazards Know when and how to report health and safety risks Identify the various types of illnesses and accidents that can occur within care settings Recognise the risks and hazards that can arise from moving and handling Acquire knowledge about the 6Cs of nursing Know how to deal with general hazards arising from fire, gas and electricity Gain knowledge about a range of effective solutions to deal with work-related stress, violence and aggression Know how to implement proper security measures to prevent individuals from becoming victims of crimes Gain knowledge about the potential hazards in the working environment and the range of welfare requirements that apply to care workers Health & Safety in a Care Setting Course Overview This extensive Health and Safety in Care Setting course is designed to help you identify the common hazards and risks found within care homes and provides concise insight on how to prevent such risks at an early stage. You will also gain knowledge about certain legislations that apply to care homes, the responsibilities of management and employees in ensuring the health and safety of vulnerable residents and outlines the procedure of conducting effective risk assessments within premises. Adverse occurrences as a result of unsafe health care are one of the top ten causes of death and disability worldwide. It is estimated that approximately one out of every ten patients in high-income countries is likely to be in the position of being harmed while obtaining hospital care. A wide range of adverse poor health and safety protocols can cause such harm, with about half of them being preventable. Therefore, it is extremely important for care homes to set up effective health and safety protocols to prevent such harm and ensure the safety of the vulnerable people residing in the care setting. Care homes are not always workplaces but also home to a number of vulnerable residents. These residents as well the people working in the care settings have the right to reside and work in a safe and healthy environment that respects their rights, freedoms, and dignity. Many potential health and safety problems exist in a care home setting, and they must be identified and analysed in order to be effectively handled. Upon successful completion of this Health and Safety in Care Setting course, you will be able to detect the wide range of dangers that can be present in care homes that may arise during care and treatment and prevent and mitigate such mishaps through proper risk assessments and procedures. Who should take this course? Whether you are an employer or an employee working in any care home setting or anyone simply looking to escalate your knowledge on mental health awareness to assist yourself or people around you exposed to unsafe environments in any care settings, this Health and Safety in Care Setting course is ideal for you. Entry Requirements There are no academic entry requirements for this Health & Safety in a Care Setting Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Health and Safety in Care Setting Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction Module 2: Responsibilities Module 3: Systems Module 4: Accidents and Illness Part 1 Module 5: Accidents and Illness Part 2 Module 6: Moving and Handling Module 7: General Hazards: Fires, Gas and Electricity Module 8: Aggression, Violence, Security and Stress Module 9: Work Environment and Welfare Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification Upon successful completion of this Health and Safety in Care Setting Course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF ð CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Health & Safety in a Care Setting Course Online quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification Upon successful completion of this Health and Safety in Care Setting Course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Considering dog fostering but not sure? Check out our in-depth course on dog fostering to equip yourself with the knowledge you need to care for animals. This dog fostering course will give you the knowledge and abilities to take on the responsibility of caring for other people's dogs as a competent dog foster. In this course, you will learn the fundamentals of dog fostering as well as the rules and laws that apply to dogs in the UK. You'll be made aware of the behaviours of foster dogs and how to teach them at home. Additionally, you'll learn how to construct a dog-proof home. Additionally, this dog fostering training teaches you how to feed foster dogs and recognise various forms of fear and aggression. Additionally, it includes vaccinations and drugs. You can achieve your goals and get ready for a rewarding profession in the relevant sector with the aid of this dog fostering course. This industry expert-led course can improve your knowledge, accelerate your career growth, and swiftly give you the particular knowledge and abilities you need to succeed in your chosen field. Thanks to the course, you will have the most convenient and comprehensive learning experience imaginable. Furthermore, enrolling in this dog fostering course will allow you to easily add these incredible new abilities to your CV and increase your employability. This Certificate in Dog Fostering at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! When you complete this dog fostering course, you will: Understand the fundamentals of dog fostering. Know the rules and laws in the UK governing dogs. Develop your training abilities. Find out how to build a dog-proof home. Understand the dos and don'ts Learn about the behavior and mental health training of foster dogs. Read up on prescription drugs and vaccinations. Identify the various forms of fear and aggression. Why Prefer this Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. So, enrol now and gear up for excellence! Enrol in the course right now and you'll have immediate access to all of the materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction Module 2: UK Laws and Regulations Module 3: Basics of Fostering Module 4: Its Home and Do's and Don'ts Module 5: How to Secure Your House Module 6: Behaviour and Mental Health Training Module 7: Crate and House Training Module 8: How to Feed Module 9: Medication and Vaccination Module 10: Fear and Aggression Module 11: Different Types of Aggression Module 12: More Origin of Aggression Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to develop prospective professional abilities should enrol in the dog fostering course. Any student over the age of 16,regardless of academic standing, may enrol in the course. It is perfect for everyone, including dog owners, dog trainers, professionals, dog agencies, dog associations, carers, etc. Requirements The Dog Fostering program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Career path After you successfully complete this Dog Fostering course, you will be able to advance your career in fields such as: Animal care worker Pet shop assistant Kennel worker Assistance dog trainer Dog groomer
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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Highlights of the Course Course Type: Online Learning Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about emergency planning Understand the core competencies and principles of emergency planning Explore the various areas of emergency planning Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert emergency planner Emergency Management and Planning Course Master the skills you need to propel your career forward in emergency planning. This course will equip you with the essential knowledge and skillset that will make you a confident emergency planner and take your career to the next level. This comprehensive emergency management and planning course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this emergency management and planning course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective emergency planning practice and equip you with the essential skills, confidence and competence to assist you in the emergency planning industry. You'll gain a solid understanding of the core competencies required to drive a successful career in emergency planning. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for emergency planner or for people who are aspiring to specialise in emergency planning. Enrol in this emergency management and planning course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive emergency management and planning course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this emergency planning can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This emergency management and planning course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This emergency management and planning course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This emergency management and planning course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:03:00 Who are We 00:04:00 Who is This Course For 00:02:00 Why Have An Emergency Management Plan 00:06:00 Emergency Planning Committee (EPC) Emergency Planning Committee 00:05:00 Emergency Plan and Procedures Introduction 00:05:00 Potential Emergencies For Venues. Let's Start With Fire. 00:05:00 Internal Threats, Visitors And Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-Related Emergencies 00:09:00 Terrorism 00:07:00 Structure Of The Emergency Plan And Emergency Response Procedures 00:02:00 Evacuation Diagram 00:02:00 Distribution Of The Emergency Plan And Procedures 00:04:00 Review And Routine Servicing 00:01:00 Key Considerations for our Emergency Response Procedures Introduction And Required Procedures 00:04:00 Notification, Communication, Media, Social Media, Control & Coordination 00:10:00 Children And Emergency Response Equipment 00:04:00 Evacuation Options, Routes & Assembly Areas 00:05:00 First Aid, Lifts & Escalators 00:01:00 Occupants And Visitors With A Disability 00:03:00 Other Considerations 00:06:00 Emergency Control Organisation Emergency Control Organisation 00:04:00 Selection Criteria For ECO Members, Roles, Identification And Indemnity 00:03:00 Who will Make A Good Chief Warden 00:06:00 Training and Response Exercises EPC and ECO Training 00:05:00 Occupants, Visitors, Skill Retention & Training Materials 00:04:00 Emergency Response Exercises or âDrillsâ 00:08:00 Wrap Up Wrap Up 00:02:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
CPD Certified Training| 20 in 1 Premium Bundle| **Free PDF & Hardcopy Certificates**| Lifetime Access| Tutor Support
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
QA Level 2 Award In Basic Life Support And Safe Use Of An Automated External Defibrillator (RQF) Half day course This course provides candidates with the skills needed to administer safe, prompt and effective basic life support and use an AED Also available as a bolt-on to other courses Course Contents: The Chain of Survival Primary Survey Managing an Unresponsive Casualty Recovery Position CPR Safety Barriers CPR Safe Use of an AED (Automated External Defibrillator) AED Practical Benefits of this course: Sudden cardiac arrest is one of the UK’s biggest killers With an estimated 60,000 out of hospital cardiac arrests occurring every year in the UK alone, make sure you are prepared! Following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10% Most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation AEDs are easy to use and save lives This Basic Life Support and Safe Use of an Automated External Defibrillator qualification has been designed to provide candidates with the skills needed to administer safe, prompt and effective basic life support and use an AED safely in emergency situations Accredited, Ofqual regulated qualification: Our Basic Life Support and Safe Use of an Automated External Defibrillator training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Basic Life Support and Safe Use of anAED Certificate fulfils the legal requirements. It is a very good way to make sure you and your employees are trained in how to use an AED safely.The Ofqual Register number for this course is 603/2402/8
Emergency Medicine - Paramedicine Course Overview This comprehensive course in Emergency Medicine - Paramedicine offers a thorough understanding of the fundamental principles of emergency medical care, focusing on the skills and knowledge required to respond to life-threatening situations. Learners will gain insights into paramedic procedures, medical emergencies, and first aid protocols. This course equips participants with the necessary expertise to handle emergencies with confidence, preparing them for further studies or career advancement within the paramedicine field. Upon completion, learners will be well-versed in key medical concepts, emergency response techniques, and patient care practices, which are essential for working as a paramedic or in emergency medical roles. Course Description The Emergency Medicine - Paramedicine course covers a wide range of topics designed to give learners an in-depth understanding of emergency medical response. Modules include basic human anatomy, first aid techniques, paediatric first aid, and dealing with common injuries. Learners will explore infection control practices, the management of medical emergencies, initial patient assessments, and fluid/electrolyte balance. This course also delves into ambulance maintenance and the legal and medical issues encountered in the field. The curriculum is designed to be engaging and informative, offering a thorough foundation for anyone wishing to pursue a career in paramedicine. Upon completion, learners will be prepared to manage emergency situations confidently, equipped with the skills needed to excel in emergency medical care. Emergency Medicine - Paramedicine Curriculum Module 01: Introduction to Paramedicine Study Module 02: Basic Human Anatomy Module 03: Basic First Aid Module 04: Paediatric First Aid Module 05: Common Injuries Module 06: Infection Control Module 07: Other Medical Emergency Module 08: Initial Assessment Module 09: Fluid and Electrolyte Balance Module 10: Ambulance Maintenance Module 11: Medical and Legal Issues (See full curriculum) Who is this course for? Individuals seeking to pursue a career in paramedicine or emergency medical services. Professionals aiming to enhance their skills in emergency medical care. Beginners with an interest in healthcare and emergency services. Those seeking to understand the core principles of emergency medical practice. Career Path Paramedic Emergency Medical Technician (EMT) Ambulance Care Assistant Emergency Healthcare Assistant Medical First Responder Health and Safety Officer in emergency services Health Education and Training Specialist in Emergency Medicine
If you're aiming for consultancy roles in food regulation, catering oversight, or hospitality compliance, the Food Health & Safety Consultant Mini Bundle is your launchpad. Combining core disciplines like Food Safety, Food Science, Hospitality and Catering, First Aid, and Personal Hygiene, this bundle positions you directly where modern food safety careers are growing. Recruiters aren’t looking for “basic awareness”—they want well-rounded professionals who understand every layer of safety and hygiene in food service. This bundle is made for those ready to stand out, stay compliant, and get hired fast. Description The Food Health & Safety Consultant Mini Bundle is built for high-stakes environments where Food Safety, Food Science, and Hospitality and Catering converge with real responsibility. Whether consulting for restaurants, working with schools, or supporting large-scale food chains, success depends on understanding the health and safety standards that shape the sector. This bundle doesn’t stop at Food Safety—it integrates essential topics like First Aid and Personal Hygiene, giving you the rounded profile recruiters seek. The ability to advise on food handling, react in emergencies, and oversee Hospitality and Catering operations with confidence makes you more than employable—you become essential. If you've been waiting to upgrade your value in the food consultancy space, this is it. Every minute counts—enrol now while roles are still open. FAQ Q: Who is this course bundle for? A: Ideal for those pursuing roles in food safety consultancy, hospitality compliance, or advisory positions across catering sectors. Q: Why these specific subjects? A: Because Food Safety, Food Science, Hospitality and Catering, First Aid, and Personal Hygiene are critical across consultancy roles. Q: Will this make me more hireable? A: Absolutely. These are the top-line skills food safety recruiters actively search for. Q: Which industries does this apply to? A: Restaurants, healthcare catering, education, hotel groups, and food manufacturing. Q: Can this help me get a job faster? A: Yes—especially when these subjects are clearly listed on your CV. Q: Is it flexible enough for busy professionals? A: Completely. Learn on your schedule without sacrificing momentum. Q: Will I use all of these in a food safety job? A: Yes. From First Aid to Personal Hygiene—each subject has direct workplace relevance. Q: Is this bundle in high demand? A: Yes. Hiring managers are looking for exactly these competencies—get in before demand surges again.