1002 First Aid At Work courses in Cardiff delivered Online

Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Workplace Stress Management course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Workplace Stress Management course will help you succeed when dealing with stress and eventually overcoming stressful situations. This course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Workplace Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Workplace Stress Management course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose Workplace Stress Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Workplace Stress Management Course 01: Workplace Stress Management Course 02: Anger Management Course 03: Level 2 Certificate in Awareness of Mental Health Problems ***Other Benefits of Workplace Stress Management Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Workplace Stress Management course] Course Curriculum of Workplace Stress Management Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Workplace Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Workplace Stress Management course because it does not require any advanced knowledge or skills. Career path This Workplace Stress Management course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Stress Management in Workplace course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Stress Management in Workplace course will help you succeed when dealing with stress and eventually overcoming stressful situations. This Stress Management in Workplace course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of this course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Stress Management in Workplace course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose Stress Management in Workplace Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Stress Management in Workplace This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Stress Management in Workplace Bundle Course Course 01: Stress Management in Workplace Course 02: Dealing With Difficult People Course 03: Level 5 Mental Health First Aid Certification ***Other Benefits of Stress Management in Workplace Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Stress Management in Workplace course] Detailed course curriculum of the Stress Management in Workplace Course Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Stress Management in Workplace Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Stress Management in Workplace course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Workplace Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills. Career path This Workplace Stress Management course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Workplace Stress Management course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive course will help you succeed when dealing with stress and eventually overcoming stressful situations. This course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Workplace Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Workplace Stress Management Course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Workplace Stress Management. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Workplace Stress Management Bundle Course Course 01: Workplace Stress Management Course Course 02: Report Writing Course Course 03: Working at Height Training Course Course 04: Facilities Management Diploma Course 05: RIDDOR Training Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of Workplace Stress Management Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Workplace Stress Management Course] Detailed course curriculum of this Workplace Stress Management Course Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Workplace Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Workplace Stress Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Workplace Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills. Career path This Workplace Stress Management course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Imagine the shrill sound of the fire alarm breaks the monotony of a quiet afternoon in your office. Everyone looks around, confused. Without guidance, panic starts to rise. But, what if you could be the beacon of hope in such dire times? Our comprehensive Fire Safety Training Bundle ensures that when the smoke clears, you emerge as the unsung hero. Delving deep into the realms of fire safety, this course provides the knowledge to act promptly and safely during emergencies. The comprehensive modules cover everything, from understanding the usage of safety equipment to assessing potential risks, ensuring you're equipped with the theoretical knowledge vital for these situations. The immense benefit? Not only do you acquire a thorough understanding of fire safety, but you also champion the well-being of your peers, making your environment a safer place for everyone. The Eight CPD Accredited courses that the bundle includes are: Course 1: Fire Warden Training Course 2: Fire Extinguisher - Online Course Course 3: Online Fire Safety Course Course 4: Oxygen First Aid Training - Online Course Course 5: Emergency Care Worker Course 6: COSHH Training for Assessors Course 7: Working at Height Course 8: PPE Learning Outcomes: By completing the Fire Safety Training for Fire Warden Bundle, anyone will be able to: Understand the essentials of fire safety and related equipment. Recognise and evaluate potential risks in varied environments. Know the appropriate measures during emergencies. Assess and implement safety protocols for working at varied heights. Comprehend the significance of personal protective equipment. Gain insight into chemicals and their safety assessments. Ensure prompt first aid during oxygen-related emergencies. In an era where safety takes the forefront, understanding fire safety becomes paramount. Our Fire Safety Training for Fire Warden Bundle offers an all-encompassing theoretical grasp of the subject, tailored for those keen to imbibe knowledge and make a difference. Within this bundle, participants traverse a range of crucial topics, from the intricate details of equipment usage to the broader spectrum of risk assessments. In essence, you're not just learning fire safety; you're mastering the art of preserving life and infrastructure, ensuring a safer future for all. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fire Safety Training for Fire Warden Bundle is perfect for: Individuals keen on mastering fire safety principles. Office personnel aiming to enhance workplace safety. Facility managers responsible for safety protocols. Anyone eager to broaden their theoretical knowledge in fire safety. Professionals seeking a comprehensive understanding of emergency measures. Requirements Without any formal requirements, you can delightfully enrol in this Fire Safety Training for Fire Warden Bundle. Career path Fire Safety Officer: £25K - £35K per year. Fire Risk Assessor: £30K - £40K per year. Safety Consultant: £35K - £45K per year. Health and Safety Coordinator: £24K - £30K per year. Facility Manager with Fire Safety Specialisation: £28K - £38K per year. Emergency Response Coordinator: £32K - £42K per year. Fire Safety Training Specialist: £27K - £37K per year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

The IOSH Managing Safelyaward is valid for three years. Award-holders need to undertake this one-day refresher programme every three years in order to maintain their status. This very interactive, practical programme covers: An interactive case study exercise is used throughout the day to apply refreshed knowledge to the plan-do-check-act model and then link it back to the workplace. For example, participants examine the elements of a safety and health policy, come up with ideas to influence safety culture, and select the best communication methods to engage a workforce.

Designed to provide advanced knowledge and skills in pet first aid, this course equips participants with the ability to handle various emergencies that pets may encounter. Covering a wide range of situations, from fractures to poisoning, participants will learn comprehensive techniques for ensuring the immediate health and safety of animals. Practical modules focus on handling impalement injuries, cardiopulmonary resuscitation (CPR), and other critical scenarios. Learning Outcomes: Acquire a solid understanding of the basics of pet first aid. Learn advanced techniques for handling fractures, wounds, and injuries. Understand how to address stings, bites, burns, and other common incidents. Gain expertise in managing impalement injuries, choking, and near-drowning situations. Learn how to provide first aid for fainting, fever, dehydration, and breathing problems. Develop advanced skills in performing cardiopulmonary resuscitation (CPR) for pets. Explore treatment methods for diarrhea, vomiting, difficult labor, and poisoning. Learn how to handle shock, sunburn, wounds, and regular check-ups for pets. Why buy this Pet First Aid Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pet First Aid Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pet First Aid Level 3 course is ideal for Individuals seeking in-depth knowledge of pet first aid to better care for their animals. Veterinary professionals and assistants aiming to expand their skill set and provide advanced care. Animal caregivers, pet sitters, and groomers wanting to enhance their services. Animal rescue workers and shelter staff looking to improve their ability to handle emergencies. Prerequisites This Pet First Aid Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Technician - Average Salary: £20,000 - £30,000 per year. Animal Hospital Assistant - Average Salary: £18,000 - £24,000 per year. Pet Groomer - Average Salary: £15,000 - £25,000 per year. Animal Welfare Officer - Average Salary: £20,000 - £28,000 per year. Veterinary Practice Manager - Average Salary: £25,000 - £35,000 per year. Course Curriculum Module 01: Basics of First Aid Basics of First Aid 00:18:00 Module 02: Handling Fracture and Injuries Handling Fracture and Injuries 00:27:00 Module 03: Stings, Bites and Burns Stings, Bites and Burns 00:23:00 Module 04: Impalement Injuries, Drowning and Choking Impalement Injuries, Drowning and Choking 00:30:00 Module 05: Pet First Aid for Fainting, Fever and Dehydration Pet First Aid for Fainting, Fever and Dehydration 00:26:00 Module 06: First Aid for Breathing Problems First Aid for Breathing Problems 00:13:00 Module 07: Diarrhoea and Vomiting Diarrhoea and Vomiting 00:15:00 Module 08: Treatment for Difficult Labour and Poisoning Treatment for Difficult Labour and Poisoning 00:22:00 Module 09: Straining, Sunburn and Wounds Straining, Sunburn and Wounds 00:21:00 Module 10: Shock and Regular Check-Ups Shock and Regular Check-Ups 00:23:00 Module 11: Cardiopulmonary Resuscitation (CPR) Cardiopulmonary Resuscitation (CPR) 00:13:00 Module 12: Tips for Handling Pets Tips for Handling Pets 00:13:00 Assignment Assignment - Pet First Aid 00:00:00

This Lone Worker Safety course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Lone Worker Safety course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Lone Worker Safety Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Lone Worker Safety course is as follows: ***Lone Worker Safety*** Module 01: Basics of Lone Working Module 02: Lone Worker's Safety Laws Module 03: Risk Assessment Module 04: Safe Working System for Lone Working Module 05: Conflict Avoidance and Resolution Module 06: Reporting and Recording Incidents Module 07: Physical and Mental Well-being Module 08: First Aid and Workplace Safety for Lone Workers Accreditation This Lone Worker Safety is CPD Quality Standards (CPD QS) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Lone Worker Safety course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Lone Worker Safety course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

From handling sensitive issues to building high-performing teams, HR and leadership roles carry more weight than ever. This HR & Leadership Management Accredited Career Bundle Course brings together key topics in people management, conflict resolution, performance oversight and strategic planning—all packed into a fully online course you can study from anywhere. Whether you're in HR already or aiming to lead teams with confidence, this bundle gives you the knowledge to work smarter, communicate better and make decisions that matter. You’ll explore the essentials of leadership, recruitment, team development, and employee relations—all while staying current with workplace expectations and management tools. The best part? You don’t need to sit in a seminar room or book a conference ticket. With flexibility built in, this course fits around your schedule and gives you access to the knowledge you need to move forward in HR and leadership roles—without all the waffle. Job Responsibilities in HR & Leadership Management: Developing and implementing HR policies and procedures Recruiting and selecting qualified candidates Managing employee performance and conducting performance evaluations Providing guidance and support to employees on HR-related matters Developing and delivering training programs Handling employee relations and resolving conflicts Managing compensation and benefits programs Ensuring compliance with employment laws and regulations Strategic planning and contributing to organizational development Skills needed to be successful in HR & Leadership Management: Strong communication and interpersonal skills Excellent problem-solving and decision-making abilities Knowledge of employment laws and regulations Ability to manage and resolve conflicts Leadership and team management skills Strategic thinking and planning capabilities Analytical and critical thinking skills Effective organisational and time management abilities Expected Salaries in HR & Leadership Management: HR Assistant: £20,000 - £25,000 per year HR Manager: £35,000 - £50,000 per year HR Director: £60,000 - £100,000+ per year Leadership Development Manager: £40,000 - £60,000 per year Training and Development Manager: £40,000 - £60,000 per year Key Features of HR & Leadership Management Career Bundle CPD Accredited HR & Leadership Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases HR & Leadership Management course HR Management Uk Employment Law Leadership & Management GDPR Workplace Management (Violence, Harassment, Civility) Anti Harassment and Bullying at Work Anti-Bribery and Corruption Developing Good Employee Relations Sexual Harassment in the Workplace Conflict Resolution Critical Thinking And Problem Solving Managing Sickness and Absence Certificate in Facilitation Manager Training Communication Skills Negotiation Body Language Presentation First Aid at work Mental Health Awareness Communication: Identifying and Reducing Barriers Change Management Handling Difficult Conversation Organisational Skills Time Management Minute Taking Covid-19 Awareness Course Accreditation This HR & Leadership Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR and Leadership Management- Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Manager Line manager Team leader Supervisor Executive HR Assistant HR Manager Requirements No prior degree or experience is required to enrol in this course. Career path This HR & Leadership Management Course will help you to explore avariety of career paths in the related industry, including: HR Advisor HR Business Partner Recruitment Manager Training Manager Compensation and Benefits Specialist Organisational Development Consultant Employee Relations Manager Talent Acquisition Specialist Leadership Development Coordinator Performance Management Consultant Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Managing health and safety isn’t just about paperwork and policies — it’s about keeping people safe, every day, in every workplace. The Certificate in Health and Safety Manager at QLS Level 3 brings together vital knowledge that covers workplace risks, accident prevention, and legal duties, helping you understand how to create safer environments without the waffle. This course is fully online, so you can study at your own pace from anywhere — whether you’re behind a desk or taking a lunch break. Health and safety roles are now more valued than ever across sectors such as construction, logistics, hospitality, and office-based settings. With regulations tightening and expectations rising, companies need people who understand the rules and know how to apply them properly. This course is a smart step if you’re aiming to move towards a health and safety management position or if you’re already in a supervisory role and want to sharpen your knowledge. Packed with essential insights, it focuses on helping you deal with everyday hazards and promote safer ways of working — without drowning in jargon. Let’s face it, fewer accidents mean fewer headaches — and that’s a win for everyone. Learning Outcomes Identify and mitigate manual handling hazards. Manage workplace incidents effectively. Address minor injuries with confidence. Understand and respond to electrical incidents. Implement robust fire safety measures. Design and execute fire evacuation procedures. Comprehend UK health and safety laws. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses Occupational Health and Safety Compliance and Risk Management Course Time Management in The Workplace First Aid at Work What Will You Learn from This Course? Navigating the realm of workplace safety can be daunting. This course breaks it down, offering clear insights into essential safety practices, from manual handling to legal compliance. Course Curriculum Module 1: Manual Handling Hazards and Injuries Discover the risks of manual handling. Learn injury prevention techniques. Module 2: Incident Management at Work Understand workplace incidents. Master effective response strategies. Module 3: Dealing with Minor Injuries at Workplace Identify common minor injuries. Gain skills to address them promptly. Module 4: Electrical Incidents Explore electrical safety. Learn to handle related incidents. Module 5: Measures of Fire Safety Grasp fire safety essentials. Implement preventive measures. Module 6: Understanding Fires Dive into the science of fires. Recognise different fire types. Module 7: Fire Emergency: Evacuation Procedures Understand fire emergencies. Master evacuation best practices. Module 8: The Fire Plan and Safety Arrangements Design effective fire plans. Ensure robust safety arrangements. Module 9: Controlling and Reducing the Risks Identify workplace risks. Learn strategies to minimise them. Module 10: Personal Emergency Evacuation Plans (PEEP) Craft personalised evacuation plans. Ensure individual safety during emergencies. Module 11: Call for an Emergency Recognise when to raise alarms. Learn emergency communication essentials. Module 12: Health and Safety at Work and the Laws Understand UK safety laws. Ensure workplace compliance. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office managers overseeing facility safety. Warehouse supervisors keen on injury prevention. New business owners prioritising staff welfare. School administrators ensuring pupil safety. Construction site managers. Event organisers focusing on crowd safety. Retail store managers maintaining safe environments. Factory floor supervisors. Requirements No formal requirements are needed to enrol in this course. Career path Health and Safety Officer in manufacturing. Site Safety Coordinator in construction. Fire Safety Advisor in public sectors. Risk Assessment Manager in logistics. Workplace Safety Consultant. Incident Response Coordinator in large enterprises. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?