1322 FEEL courses in Cardiff delivered Live Online

We would love to invite you to Art in the Park's ONLINE Portrait Drawing Session with Claudio Giuseppe posing live for us!

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

One to One English Book Club. Practise and develop your English online in this individual English book club course.

With the ongoing impact post pandemic and the shift to more remote working longer term, managing the mental health and well-being of our lawyers has become more important than ever. We know that as a HR professional / Head of People, you play a crucial role in ensuring the mental health and well-being of your firm. Often juggling this alongside many other responsibilities and demands on your time. A Head of People recently commented on what a lonely role this can be and we want to offer some support. That's why we're excited to invite you to our upcoming webinar on managing mental health and well-being in your firm. Webinar host, lawyer, coach and trainer specialising in lawyer wellbeing for the last 7 years, will offer valuable insights and practical tips on how you can support your lawyers' mental health during increasingly challenging times.

Feedback Mastery Unleashed: 28 day online mini-programme to ignite high performance leadership for high achieving teams

Don't wait for motivation to happen. Learn tools that you can use to get yourself motivated and keep working on your goals.

Read and discuss this novel of what it is to be human Highlights Join this book club and gain extra motivation to read in English 7 hours of live classes to help you develop fluent speaking in English Read this contemporary novel and discuss love, emotional intelligence and humanity Be corrected by an expert English teacher to remove errors and mistakes Practise and develop your English online in this course featuring Matt Haig's The Humans. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book From the writer of The Midnight Library and How to Stop Time comes The Humans - a funny novel about alien abduction, mathematics, and what it is to be human. It combines hilarious moments with thought-provoking insights into how we interact. Maths professor Andrew Martin, is dead. His body is now taken over by an alien, who discovers that the professor wasn't very nice. The alien finds himself learning more about the professor, his family, and “the humans”. When he starts to feel for his own wife and son - who have no clue he’s not the real Andrew- the alien has a decision to make - complete his mission or abandon it and start a new life with the humans. Geoff says: "I laughed out loud reading this - but it also addresses serious themes. It shines a light on what it means to be human, and gaining emotional intelligence."

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and supervisors engaged in working with the Millennial generation workforce. Overview Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them. In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce. Getting Started Workshop Objectives Action Plan Purpose of Onboarding Start Up Costs Employee Anxiety Employee Turnover Realistic Expectations Practical Illustration Introduction Why Onboarding? Importance of Onboarding Making Employees Feel Welcome First Day Checklist Practical Illustration Millennials and Onboarding Who are Millennials? How Do Millennials Differ from Other Workers? Investiture Socialization ? Let Them Be Themselves! Informal Rather than Formal Onboarding Processes Practical Illustration Onboarding Checklist Pre-Arrival Arrival First Day First Week First Month Practical Illustration Engaging the Millennial Employee Create an Informal Program Engage Employees One-on-one The Role of Human Resources The Role of Managers Practical Illustration Following Up with the Millennial Employee Initial Check-In ? One-on-one Following up ? Regular, Informal Follow Ups Setting Schedules ? Millennials and Work-Life Mentoring and the Millennial Practical Illustration Setting Expectations with the Millennial Employee Define Requirements ? Provide Specific Instructions Identify Opportunities for Improvement and Growth Set Verbal Expectations Put It in Writing Practical Illustration Mentoring the Millennial Be Hands-On and Involved Serial Mentoring Be a Mentor, Not an Authority Figure Focus Millennia?s Exploratory Drive on Work Practical Illustration Assigning Work to the Millennial Employee Provide Clear Structure and Guidelines Provide Specific Benchmarks Set Boundaries and Provide Reality Checks Practical Illustration Providing Feedback Millennials Thrive on Feedback! Characteristics of Quality Feedback Informal Feedback Formal Feedback Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn three practices to fully enjoy the present.

Get ready to embrace your inner goddess and ignite your feminine power and sensuality with our Full Moon Womb Healing event Full Moon Womb Healing: Reclaim your Divine Feminine power and sensuality Join us for an enchanting online event where we dive deep into the mystical power of the full moon. This sacred gathering is dedicated to nurturing your Divine Feminine essence and embracing your sensuality. Through guided meditations, rituals, and energy healing, we will connect with the ancient wisdom of our wombs and awaken our innate power. Let the luminous energy of the full moon illuminate your path towards self-discovery and empowerment. During each Full Moon, you are led on a deep listening journey into the energy of your womb, the power of your ancestors. Here we will look deeply into repetitive behavioural patterns that may have been passed down through generations. Along my self-healing journey, I discovered that so many of my imbalances began in this sacred area. I untangled my issues and looked at my triggers and habits to gain self-knowledge. It has been an incredible journey and so now I would like to share my approach to heal the Divine Feminine we so often deny. Womb Healing will help you if you… • …have survived sexual trauma that then may cause triggered self-harming, and sexual issues. • …wish to cleanse the blocked, residual energy of intimate partners. This energy may be setting the pattern for future partners as your energy attracts more of the same. • …have given or experienced difficult births, the tragic loss of a child, parent or family member. • …are blocked from happiness by repeating patterns from your family. Perhaps your mother was bullied, or you unconsciously chose a bully as a partner. • …are suffering womb-related health issues or menstruation/menopause fertility imbalances. • …are self-harming and have low self-esteem. Through healing my womb area, I have healed my ancestral lineage and my womb energy. This new vibration will benefit my children’s lives, making them easier by breaking karmic cords. Healing the past and clearing the way to a brighter future. For me, this healing has been so profound after years of recognising my blocks but not being able to rid myself of them. I have found it incredibly empowering, enabling me to step forward in my life and truth. Clear Ancestral wounds and step into your Divine feminine power. • Reclaim your essence, and find your truth so you can express yourself. • Find your path, feeling whole and rooted as you celebrate your life, experiences, and lessons. • Feel empowered as you restore your innocence, harmony and Divine union with the feminine as you reclaim YOU. Join me for a deep connection within your Sacral Chakra, where we journey in the energy of your womb, the energy of your ancestors. You may gain clarity on repressed emotions as you journey. Now is your time to heal. We have the tools now to do this for ourselves and our children, and to help heal our ancestral lineage from the past and for the future. Within this healing, you will be empowered to reclaim a part of you may have lost, and release patterns of pain and fears. Reiki, Angel energy and sacred symbols will help soothe and heal traumas for healing. Please bring pen and paper to journal and make sure you are in a private space so you can relax and allow healing to take place. This is a session where you will learn about the Sacral Chakra, the womb and how energy works and can be healed. You’ll come to understand how an imbalance in this sacred space can affect our lives. I will take you on a journey of healing the lingering effects of traumas, relationships, and ancestral memory. Understanding yourself and circumstances leads to a lighter feeling. Reclaim your Divine Feminine power and sensuality. Restore your womb’s purity, innocence, sacredness, and power. more information www.selenajoylovett.com https://www.patreon.com/Moonhealinganddivination