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Performance management conversations for staff (In-House)

By The In House Training Company

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

Performance management conversations for staff (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Child Development

By The Teachers Training

Understand all aspects of child development and gain the skills to assist, monitor and develop kids. This Child Development course will give you a strong command over child development. You'll learn about psychology, behaviour and development of children from this Child Development course. You'll learn about the factors that influence development, cognitive behaviour and development, social and emotional development, personality and intellectual development, stages of language development and so on. You'll also learn about the disorders and how to treat them. This course is ideal for teachers, teaching assistants, counsellors, child caregivers, nannies, SEN teachers, SEN therapists, parents or anyone who works with children. Anyone with zero knowledge of child development can enrol this course. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Child Development Factors That Influence Development 00:39:00 Cognitive Development 00:25:00 Social and Emotional Development 00:44:00 Personality and Intellectual Development in Children 00:39:00 Stages of Language Development 00:29:00 Understanding Moral Development 00:20:00 Order Your Certificate Order Your Certificate 00:00:00

Child Development
Delivered Online On Demand3 hours 16 minutes
£27.99

Performance Management Training

By Compete High

🚀 Unlock Your Potential with Performance Management Training! 🚀 Are you ready to elevate your career to new heights? Look no further than our dynamic Performance Management Training course! Designed to empower professionals like you with the essential skills and knowledge to excel in today's competitive landscape, this comprehensive program is your gateway to success.   Why Performance Management Training? In today's fast-paced business world, effective performance management is more crucial than ever before. 📈 Organizations worldwide are constantly seeking skilled individuals who can drive performance, motivate teams, and achieve strategic objectives. By enrolling in our Performance Management Training course, you'll gain invaluable insights and techniques to optimize individual and team performance, ultimately propelling your career forward.   Benefits of Our Course: 🔍 Enhanced Performance: Learn how to set clear goals, provide constructive feedback, and conduct impactful performance evaluations to inspire your team to reach new heights. 💼 Strategic Alignment: Discover how to align individual goals with organizational objectives, ensuring everyone is working towards a common purpose. 🌟 Effective Communication: Master the art of communication and interpersonal skills to foster a positive and productive work environment. 📊 Data-Driven Decisions: Harness the power of data analytics to measure performance, identify areas for improvement, and make informed decisions that drive success. 💡 Continuous Improvement: Adopt a growth mindset and implement strategies for continuous improvement, both personally and within your team.   Who is this for? Our Performance Management Training course is ideal for professionals at all levels who are eager to enhance their leadership skills and drive meaningful results. Whether you're a seasoned manager looking to refine your approach or an aspiring leader seeking to build a strong foundation, this course is tailored to meet your needs. HR professionals, team leaders, project managers, and executives alike will benefit from the practical strategies and techniques taught in this program.   Career Path By mastering the principles of performance management, you'll unlock a world of opportunities across various industries and sectors. Whether you aspire to climb the corporate ladder, transition into a leadership role, or launch your own entrepreneurial venture, the skills acquired in this course will set you apart from the competition. From managerial positions to executive leadership roles, the ability to drive performance and maximize productivity is highly sought after by employers worldwide.   In Conclusion Don't let the opportunity to supercharge your career pass you by! Enroll in our Performance Management Training course today and embark on a journey towards professional excellence. With expert instruction, practical insights, and a supportive learning environment, you'll be well-equipped to tackle any challenge that comes your way. Invest in yourself and reap the rewards of a successful career in performance management. The future belongs to those who dare to pursue greatness - join us and unleash your full potential! 🌟   FAQ (Frequently Asked Questions) 1. Is this course suitable for beginners? Absolutely! Our Performance Management Training course is designed to cater to individuals at all skill levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing knowledge, our comprehensive curriculum provides the perfect foundation for success. 2. How long does the course take to complete? The duration of the course may vary depending on the learning format and individual pace. Typically, our program is structured to be completed within a set timeframe, ranging from a few weeks to several months. However, we understand that everyone's schedule is unique, so we offer flexible options to accommodate your needs. 3. What learning materials are included? When you enroll in our Performance Management Training course, you'll gain access to a wealth of resources designed to enhance your learning experience. From interactive modules and video lectures to case studies and practical exercises, our comprehensive curriculum covers all aspects of performance management to ensure you have the tools you need to succeed. 4. Will I receive a certificate upon completion? Yes! Upon successfully completing the course requirements, you'll receive a certificate of completion to showcase your newfound skills and expertise in performance management. This certificate can be a valuable addition to your resume and demonstrate your commitment to professional development to potential employers. 5. Can I interact with instructors and fellow students? Absolutely! We believe in the power of collaboration and interaction in the learning process. Throughout the course, you'll have the opportunity to engage with instructors and fellow students through discussion forums, live Q&A sessions, and group projects. This collaborative environment fosters a sense of community and allows for meaningful exchange of ideas and insights. 6. How will this course benefit my career? Our Performance Management Training course equips you with the essential skills and knowledge needed to excel in today's competitive job market. Whether you're looking to advance in your current role, transition into a new position, or explore entrepreneurial opportunities, the principles and techniques you learn in this course will set you apart from the competition and open doors to exciting career prospects. 7. Can I access course materials after completion? Yes! We believe in lifelong learning and want to support your ongoing professional development. Upon completing the course, you'll retain access to course materials and resources, allowing you to review key concepts, refresh your skills, and stay up-to-date with the latest trends and best practices in performance management. Still have questions? Feel free to reach out to our dedicated support team for assistance. We're here to help you succeed every step of the way! Course Curriculum Module 1_ Introduction to Performance Management. Introduction to Performance Management. 00:00 Module 2_ Setting Performance Goals. Setting Performance Goals. 00:00 Module 3_ Providing Feedback. Providing Feedback. 00:00 Module 4_ Evaluating Progress. Evaluating Progress. 00:00 Module 5_ Managing Virtual Teams. Managing Virtual Teams. 00:00

Performance Management Training
Delivered Online On Demand5 hours
£4.99

Contracts Law UK Diploma

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Contracts Law UK Bundle To Overcome Your Challenges! Contracts are the backbone of modern society, from business deals to personal transactions. Understanding contracts law is crucial to protecting yourself in any legal agreement. The course curriculum includes modules on Ministry of Justice, Consumer Protection, Privity of Contract, Insurance Contract Laws, and more. This Contracts Law UK bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Contracts Law UK package, you will not be charged any extra fees. The Contracts Law Diploma is a comprehensive course that covers all aspects of contract law. The course is divided into thirteen modules, each of which explores a different aspect of contract law. The modules cover everything from the basics of contract formation to the more complex legal issues surrounding international trade agreements. The course is designed to provide students with a thorough understanding of contract law principles. This Contracts Law UK Bundle Package includes: Course 01: Diploma in Contract Law UK at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Paralegal Training Course 02: English Law Course Course 03: GDPR Training Course 04: Effective Email Writing Course 05: Business Law Course 06: Understanding Wills and Probate Laws Course 07: Document Control Course 08: UK Employment Law Masterclass Course 09: UK Tax Accounting Course 10: International Law Success becomes a lot simpler with this Contracts Law UK bundle package, which allows you to monetise your skills. This Contracts Law UK bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. Learning Outcome: After completing this course, you will be able to: Understand the legal requirements for a valid contract Identify the various types of contracts and their legal implications Analyse contract terms and conditions Determine the parties' legal rights and obligations under a contract Recognise the different ways a contract can be terminated Evaluate the legal consequences of a breach of contract Discuss the importance of consumer protection in contract law Apply contract law principles to international trade agreements The course materials for Contracts Law UK are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Contracts Law UK Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Course 01: Paralegal Training - This course provides an introduction to the legal system and prepares students for work as a paralegal. Students will learn about the role of a paralegal, legal ethics, and the basics of contract and tort law. Course 02: English Law Course - This course provides a comprehensive overview of the English legal system. Students will learn about the sources of English law, the court system, and the role of judges and lawyers. The course covers a wide range of legal topics, including criminal law, tort law, and contract law. Course 03: GDPR Training - This course provides a thorough understanding of the General Data Protection Regulation (GDPR) and its impact on businesses. Students will learn about the key principles of the GDPR, data protection rights, and the responsibilities of data controllers and processors. Course 04: Effective Email Writing - This course is designed to improve students' email writing skills. Students will learn how to write clear, concise, and professional emails that get results. Course 05: Business Law - This course covers the legal aspects of running a business. Students will learn about company law, contract law, and employment law. The course also covers the basics of intellectual property law and consumer protection. Course 06: Understanding Wills and Probate Laws - This course provides an introduction to wills and probate laws. Students will learn about the legal requirements for making a will, the probate process, and the role of executors and administrators. Course 07: Document Control - This course covers the management of documents in a business or organisation. Students will learn about the importance of document control, how to create and manage documents, and how to implement document control procedures. Course 08: UK Employment Law Masterclass - This course provides an in-depth look at UK employment law. Students will learn about the rights and responsibilities of employers and employees, discrimination and harassment laws, and the basics of employment contracts. Course 09: UK Tax Accounting - This course covers the basics of UK tax accounting. Students will learn about income tax, national insurance contributions, and value-added tax (VAT). The course also covers tax planning and compliance. Course 10: International Law - This course provides an overview of international law. Students will learn about the sources of international law, the role of international organisations, and the basics of international dispute resolution. The course covers a range of legal topics, including human rights law, environmental law, and trade law. Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Contract Law UK at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in the legal field looking to expand their knowledge of contract law Business owners and entrepreneurs who regularly enter into legal agreements Law students looking for a comprehensive overview of contract law Anyone who wants to gain a better understanding of the legalities surrounding contracts Individuals who want to learn new skills and improve their career prospects Requirements No prior background expertise is required. Career path After completing this course, you should be able to pursue the following career pathways: Contracts Manager (£40,000 - £70,000) Legal Advisor (£20,000 - £45,000) Compliance Officer (£30,000 - £60,000) Contract Administrator (£22,000 - £40,000) International Trade Specialist (£40,000 - £75,000) Certificates Diploma in Contract Law UK at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Contract Law UK at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Contracts Law UK bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Contracts Law UK Diploma
Delivered Online On Demand3 weeks
£139

Sales: Reading Body Language As A Sales Tool

4.8(9)

By Skill Up

The most important thing in communication is to hear what isn't being said- Peter Drucker.Body language is undoubtedly

Sales: Reading Body Language As A Sales Tool
Delivered Online On Demand58 minutes
£25

Mindfulness Meditation for Everyday Living

4.8(9)

By Skill Up

Don't just take our word for it Amazing workshop. Very informative for the freshers like me. Learned a lot of things about digital marketing. I'm really thankful. Aarini Sinha It was a great experience. The course was jampacked with excellent information. And when I needed help, Skill-up helped me with technical problems instantly. Fast feedback. Varsha Sivamohan I am currently signed on to several courses with skill up. I have just finished my second one. The courses are informative and good for all types of learners. I recommend them. Judith Taylor The support team was FANTASTIC!!! Very quick to respond and even though I was nervous as I am not good at tests, they made me feel comfortable. I am very grateful for the support Charlie Anderson Completed the Level 3 Mental Health Support Worker course, very good and highly recommend it. Very good course, enjoyed it thoroughly and important in my line of work as a Support worker. Parmjit Dosanjh I am pleased to have completed my online course in Mental Health First Aid with SkillUp. All the modules were detailed & comprehensive with review questions, which really helped me to grasp the information & prepared me well for the mock test & final exam. Shan I was a bit nervous about the course but I gave a try,it's perfect and I still can't believe I paid a peanut to acquire such a course,the sliding show and introduction was well understood.i will recommend skill up to anyone interested to persuade a meaningful career,and also to the support team keep doing the good work.💪 Sara Nana Course Curriculum Mindfulness Meditation for Everyday Living ▶ Introduction- Let's Begin the Journey to True Love 🕐 00:09:00 ▶ Mindfulness Practice #1- Breath- A Doorway to Freedom 🕐 00:13:00 ▶ Meditation #2: Are you ready to fall in love with your body as a sacred temple? 🕐 00:13:00 ▶ Practice #3: Discover the Mystery of the Present Through Sensation tracking 🕐 00:13:00 ▶ Practice #4: If you like freedom this practice is for you! 🕐 00:10:00 ▶ Practice #5: Opening to the Secret of the Magical Pause 🕐 00:11:00 ▶ Practice #6: Say what? Lining Up Your Speech with Integrity 🕐 00:09:00 ▶ Practice #7- Dropping Down Into the Mystery of the Golden Realms 🕐 00:09:00 ▶ Practice #8- A Return to the Bliss of Self-Love 🕐 00:07:00 ▶ Now You're Ready to Dive Into Practice - A Review of it All 🕐 00:04:00 Mock Exam Mock Exam - Mindfulness Meditation for Everyday Living 🕐 00:20:00 Final Exam Final Exam - Mindfulness Meditation for Everyday Living 🕐 00:20:00

Mindfulness Meditation for Everyday Living
Delivered Online On Demand2 hours 18 minutes
£25

Make a Captivating Unique Brand Proposition

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about value proposition building Understand the core competencies and principles of value proposition building Explore the various areas of value proposition building Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager Make a Captivating Unique Brand Proposition Course Master the skills you need to propel your career forward in value proposition building. This course will equip you with the essential knowledge and skillset that will make you a confident business manager and take your career to the next level. This comprehensive make a captivating unique brand proposition course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this build value proposition course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective value proposition building practice and equip you with the essential skills, confidence and competence to assist you in the value proposition building industry. You'll gain a solid understanding of the core competencies required to drive a successful career in value proposition building. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business manager or for people who are aspiring to specialise in value proposition building. Enrol in this make a captivating unique brand proposition course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive make a captivating unique brand proposition course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this value proposition building can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This make a captivating unique brand proposition course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This make a captivating unique brand proposition course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This make a captivating unique brand proposition course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Characteristics of Unique Value Propositions 00:02:00 Unique Value Proposition Explained Types of Customer Benefits UVPs Express 00:03:00 Examples of Unique Value Propositions 00:01:00 What Investors Are Looking For 00:01:00 Value Proposition vs. Competitive Advantage 00:01:00 Create Your Unique Value Proposition Understand Your Competitor's Unique Value Proposition 00:03:00 Streaming Services Example 00:02:00 The Value Proposition Framework 00:01:00 Step 1 - Brainstorming 00:07:00 Step 2 - Create a Value Proposition List 00:01:00 Step 3 - Determine Uniqueness 00:02:00 Step 4 - Prioritize Top Value Propositions 00:01:00 Step 5 - Tell a Story 00:04:00 Common Mistakes 00:01:00 Supplementary Resources Supplementary Resources - Build a Compelling Unique Value Proposition 00:00:00 Workshop Creating a Unique Value Proposition in Action 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Make a Captivating Unique Brand Proposition
Delivered Online On Demand
£19.99

Dealing with challenging customers (In-House)

By The In House Training Company

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Dealing with challenging customers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Naturopathy : Natural Nutrition

4.9(27)

By Apex Learning

***Limited Time Exclusive Bundle*** Life Just Got Better This Winter! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Start on a transformative journey towards holistic wellness with our Naturopathy: Natural Nutrition Bundle. the science of naturopathy, explore alternative healing modalities, and master the art of harnessing food as medicine. Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Naturopathy and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Naturopathy bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Naturopathy course that will enhance your skills and prepare you for the competitive job market. Also, our Naturopathy experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Naturopathy, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Naturopathy Bundle Consists of the following Premium courses: Course 01: Natural Nutrition: Naturopathy Course Course 02: Alternative Medicine (Homeopathy) Course 03: Master Herbalist Course 04: Ayurveda Healing Certificate Course 05: Immunity Boosting Food Course 06: Nutrition and Hydration Course 07: Improving Personal Health and Nutrition Level 3 Course 08: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 09: Positive Mental Health Course 10: Biohacking Your Physical and Mental Health Course 11: Motivation For Weight Loss & Mindset Course 12: Home Workout for Fitness, Weight and Health Course 13: Stress Management Training Course 14: Personal Hygiene Learning Outcomes: Master the principles of Naturopathy and Natural Nutrition. Uncover the secrets of alternative medicine, including Homeopathy. Explore the world of herbs and become a Master Herbalist. Delve into the healing principles of Ayurveda and obtain an Ayurveda Healing Certificate. Learn about Immunity Boosting Foods and enhance your body's natural defenses. Understand the importance of Nutrition and Hydration for optimal health. Enrol today and start on a transformative journey towards holistic well-being! The Course Curriculum of Naturopathy Bundle Course 01: Natural Nutrition: Naturopathy Course Introduction Food categories and their impact on the human body Listen to your body Digestive system Other organs and systems Purification processes Course 02: Alternative Medicine (Homeopathy) Module 01: Introduction to Homeopathy Module 02: Principles and Theories behind the Practice Module 03: Homoeopathic Remedies Module 04: Practice of Homoeopathy on the Nervous System Module 05: Practice of Homeopathy on the Respiratory System Module 06: Practice of Homoeopathy on the Circulatory System Module 07: Practice of Homoeopathy on the Digestive System Module 08: Practice of Homeopathy on the Musculoskeletal System Module 09: Practice of Homoeopathy on The Reproductive Systems Module 10: Practice of Homoeopathy on the Immune System Module 11: Practice of Homoeopathy on the Limbic System Module 12: Homoeopathy for Skin Problems Module 13: Homoeopathy for Children and Women's Health Module 14: First Aid with Homoeopathic Remedies Module 15: How to Treat Patients Module 16: Homoeopathy's Role in Present and Future =========>>>>> And 12 More Courses <<<<<========= Key features of this Naturopathy : Natural Nutrition bundle: This Naturopathy : Natural Nutrition bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Naturopathy : Natural Nutrition is entirely online 24/7 Learner support Enroll in this Naturopathy : Natural Nutrition Bundle today. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Naturopathy bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Naturopathy course. Students can take this course to gather professional knowledge besides their studies or for the future. Please note: This Naturopathy course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Naturopathy is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Naturopathy course, it can be studied in your own time at your own pace. Career path Having this Naturopathy expertise will increase the value of your CV and open you up to multiple job sectors: Naturopath: £25,000 - £60,000 Herbalist: £20,000 - £50,000 Ayurveda Practitioner: £25,000 - £55,000 Nutritionist: £22,000 - £45,000 Wellness Coach: £20,000 - £40,000 Health Educator: £25,000 - £50,000 Holistic Practitioner: £20,000 - £50,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Natural Nutrition: Naturopathy Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Naturopathy : Natural Nutrition
Delivered Online On Demand
£69

Accupressure Massage

4.7(160)

By Janets

The Accupressure Massage is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Accupressure Massage consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Getting Started Introduction 00:01:00 Download the summary of this section from the resources here 00:04:00 What is Traditional Chinese Medicine and why is it so incredible? 00:06:00 The meridians and the points in more detail 00:02:00 How to perform acupressure correctly. 00:04:00 Your 10 'Go To' Potent Acupressure Points Welcome To Section 2! 00:01:00 The Master Point Of The Head 00:02:00 The Energy Booster Point 00:02:00 The Cooling Point. 00:01:00 The Nausea Point 00:02:00 The Happiness Point 00:04:00 The Chill Out point 00:03:00 The Gynaecological Point 00:02:00 The Neck and Shoulder Tension Reliever Point 00:01:00 Look how much you can already do! 00:03:00 Powerful Point Combinations for Common Ailments Welcome To Section 3! 00:01:00 How to do acupressure for better emotional and physical health 00:05:00 Acne, Eczema and other skin disorders 00:08:00 Hay fever ( Allergic Rhinitis) 00:05:00 Arthritis 00:07:00 Asthma/Breathing problems 00:06:00 Poor Energy Levels 00:01:00 Using acupressure to help with emotional wellbeing 00:05:00 Colds and Flus 00:08:00 Constipation 00:01:00 Diarrhea 00:01:00 Insomnia 00:06:00 Well, don't I feel like such a fool! 00:02:00 Eyestrain/Red Eyes/Blurred Vision/Dry Eyes 00:03:00 Hot Flashes/Menopausal Symptoms 00:03:00 Hangovers 00:02:00 Stomach ache/Digestive issues 00:02:00 Menstrual Irregularities/Pain/PMS 00:03:00 Smoking Cessation 00:02:00 Earaches/Tinnitus/Water in the ear. 00:02:00 Memory/Concentration 00:03:00 Congratulations! 00:01:00 Resources Resources - Accupressure Massage 00:00:00 Assignment Assignment - Accupressure Massage 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Accupressure Massage
Delivered Online On Demand3 days
£25