Whether you’re just starting out as an admin or are a seasoned Executive Assistant who hasn’t quite mastered the art of onboarding yourself effectively we’ve got you covered. This course is an advanced knowledge program that will help you develop the essential skills and best practices you need to proactively manage your own onboarding.
2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamed of becoming the backbone of a successful organisation? Administrative professionals are crucial to 98% of UK businesses, with over 2.5 million employed across various industries. If you're looking for a rewarding and versatile career path, this PA, Office Skills & Administration bundle is your perfect starting point. Our meticulously crafted bundle aims to teach you about Admin, Secretarial & PA, and Office Administration & Skills, ensuring you are equipped with the highest level of administrative knowledge. Additionally, specialised courses in Hospitality Management for Receptionists, Effective Minute-Taking, and Meeting Management will refine your skills in specific, crucial areas of corporate administration. These courses share essential theoretical knowledge providing you with a robust skillset that meets the demands of modern businesses. This Executive PA, Office Skills & Administration Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Course 03: Hospitality Management for Receptionist Course 04: Effective Minute-Taking Training Course 05: Meeting Management Learning Outcomes of PA, Office Skills & Administration Confidently handle scheduling, filing, correspondence, and more. Organise and manage effective meetings that achieve goals. Provide exceptional support to executives and teams. Understand and navigate compliance regulations in your field. Capture key information accurately and concisely. Build strong relationships and collaborate effectively. Advance your career by mastering the art of administration with our comprehensive training bundle. Whether you aim to climb the corporate ladder, enhance your current job performance, or secure a prestigious new position, our courses offer the expertise you need. Don't miss the opportunity to stand out in the job market. Enrol today and transform your professional future! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing Petty Cash Course 03: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Executive PAs Office Administrators Receptionists Secretarial Staff Career Changers Office Managers Note: This PA, Office Skills & Administration Bundle is not a regulated course. To qualify, you may choose any of the following: Level 1 Certificate in Business Administration Level 2 Certificate - Business Administration Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Level 3 Certificate in Principles of Business (RQF) Administration BTEC Business Level 2 Diploma in Business Administration Level 4 Diploma in Business Administration Level 6 Diploma in Business Administration Level 2 Diploma in Business Administration (RQF) Requirements You will not need any prior background or expertise to enrol on this PA, Office Skills & Administration Diploma Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Personal Assistant - £35,000 Office Manager - £30,000 Senior Administrator - £28,000 Receptionist Team Leader - £25,000 Meeting and Events Coordinator - £24,000 Administrative Assistant - £22,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £129 Please note that International students have to pay an additional £10 as a shipment fee.
A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Any member of administration can only work effectively if they condition themselves to operate in an orderly and prepared fashion. By taking this course, you'll become aware of how to tidy your work area and prioritise your tasks. As you're taught how to schedule your time efficiently, make to-do lists, and fight procrastination, you'll find yourself becoming a naturally organised person and able to multitask efficiently without making mistakes or having to repeat tasks and becoming an invaluable administrator. Learning Outcomes Learn how to organise your work life and also your personal life Develop your organisational skills in a structured manner Overcome your habitual procrastination Benefit from scheduling your workflow Maintain an efficient and tidy work area Prioritise your tasks accordingly Perform excellent time management Create to-do lists and update check lists Multitask without dropping standards or quality Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this Course for? As organising comes in handy in every sphere of life, anybody can benefit from this course. This course is a one-stop solution for anyone looking to improve their organisational skills to enhance their expert life. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Entrepreneur Executive/ Associate/ Manager of any department of an office Personal/ Business Assistant Requirements This Organisational Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Assignment Assignment - Organisational Skills 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview Become strong and confident with leadership and operational abilities and take your career potential to new levels. This comprehensive course provides a full learning curve for every element of successful Business Management and associated disciplines. The Business Management Advanced Diploma course delivers a masterclass in all aspects of running an organisation. You will receive tuition in a wide range of competencies, from building a Customer Care team and motivating the workforce, to creating an executive persona and making an excellent first impression with clients. Alongside this, you will be trained on how to control stress and plan your time efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:50:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Strategic Analysis and Product Scope: 00:28:00 •Project Management: 00:19:00 •Business Development and Succession Planning: 00:24:00 •Business Process Management: 00:44:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:18:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Quality Management: 00:21:00 •Communication Skills: 00:25:00 •Business Environment: 00:16:00 •Organisational Skills: 01:16:00 •Negotiation Techniques: 00:16:00 •Human Resource Management: 00:25:00 •Motivation and Counselling: 00:19:00 •Customer Service: 00:16:00 •Time Management: 00:40:00 •Conflict Management: 00:14:00 •Assignment - Business Management Advanced Diploma: 00:00:00
Overview This course is designed to equip individuals with the necessary skills to excel as a Personal Assistant (PA) while developing essential professional skills. Participants will explore various aspects of PA responsibilities, including business telephone etiquette, representing the company, travel arrangements, and organizing meetings. The course covers time management, record-keeping, and effective communication skills. Additionally, it provides insights into customer service, planning, and scheduling, enhancing participants' organizational abilities. Learning Outcomes: Gain a comprehensive understanding of the role and responsibilities of a Personal Assistant. Develop effective business telephone communication skills. Learn how to represent your employer and company professionally. Master the art of arranging travel and coordinating meetings and conferences. Acquire time management techniques to enhance productivity. Develop organizational skills for efficient record-keeping and filing. Enhance written communication through business writing skills. Cultivate excellent planning and scheduling abilities. Why buy this PA - Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PA - Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This PA - Personal Assistant course is ideal for Aspiring Personal Assistants looking to enhance their skills. Administrative professionals aiming to specialize in PA roles. Individuals transitioning to a PA career from related fields. Office managers or coordinators seeking to broaden their skillset Prerequisites This PA - Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (Entry Level) - Average Salary: £20,000 - £30,000 per year. Executive Personal Assistant - Average Salary: £25,000 - £35,000 per year. Senior Personal Assistant - Average Salary: £30,000 - £40,000 per year. Office Manager - Average Salary: £25,000 - £35,000 per year. Project Coordinator - Average Salary: £25,000 - £35,000 per year. Course Curriculum PA - Personal Assistant and Professional Skills Development Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00
Overview of Admin, Secretarial & PA Training In the bustling business landscape of the UK, office administration remains an indispensable cornerstone, employing thousands. The rise in demand for adept administrative specialists is palpable, with companies valuing precision, efficiency, and stellar communication. This Office Skills for Admin, Secretarial, PA (Executive PA) course offers a springboard into office skills, equipping learners with a competitive edge in tasks spanning data analysis to top-tier executive support. Dive deep into the intricacies of Excel, master the finesse of business writing, and step up your organisational prowess. As businesses evolve, so does the role of administrative professionals; stay ahead with the Office Skills for Admin, Secretarial, PA (Executive PA) course. This Admin, Secretarial & PA Training Course will help you to learn: Acquire core competencies in administrative support roles. Enhance organisational efficiency through effective tools and techniques. Cultivate superior business writing and communication skills. Develop expertise in time management and meeting arrangements. Master the basics of Excel and PowerPoint for efficient data handling. Understand and apply proper telephone etiquette in professional settings. This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this Admin, Secretarial & PA Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Admin, Secretarial & PA Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Those aspiring to establish a foothold in the world of office administration will find this Office Skills for Admin, Secretarial, PA (Executive PA) course invaluable. From those just starting, wishing to comprehend the breadth of administrative tasks to those eyeing roles that demand advanced organisational skills, this curriculum caters to a broad spectrum. Individuals keen on mastering business communication, whether it’s through crafting persuasive emails or presenting data-driven insights, will benefit immensely. The Office Skills for Admin, Secretarial, PA (Executive PA) course also appeals to those aiming to work alongside top-tier executives, understanding the nuanced responsibilities of a Personal Assistant. With a special emphasis on tools like Excel and PowerPoint, it’s tailored for those who seek fluency in these ubiquitous office tools. Requirements You don’t need any educational qualification or experience to enrol in the Admin, Secretarial & PA Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Executive Personal Assistant - £30K to £45K/year. Office Manager - £25K to £35K/year. Administrative Coordinator - £20K to £28K/year. Receptionist - £18K to £25K/year. Data Entry Clerk - £19K to £24K/year.
About Course Master the fundamentals of administrative support and Personal assistant with this online course Welcome to the Administrative and Office Assistant/Personal Assistant (PA) online course by Xpert Learning. Through this course from Xpert Learning, you will gain the fundamental skills required to be a successful Administrative and Office Assistant/Personal Assistant (PA) or an HR Assistant. Taught through a variety of virtual and interactive exercises, the course will empower you to develop your career as an Administrative or Personal Assistant.With the Online course, you'll learn how to stay one step ahead, anticipating needs and meeting the demands of this challenging, yet rewarding role. Our Course will give you the confidence to know that you're one step closer to your dream job, promotion, or new career. Administrative Office Assistant/Personal Assistant is a career that requires a lot of collaboration and communication. Primarily, you will be responsible for creating the workflow of the company where you are working. The more experience in this field and knowledge of administrative procedures, the more success you will have. The course is designed so that the student comes out with skills that are applicable to any industry. The course is entry-level for anyone interested and it is designed to equip students with the skills necessary to face any situation that could arise in an administrative or office assistant role. This course contains 9 modules covering various topics like Roles and responsibilities, Necessary skills, gathering the right tools, identifying procedures, business writing, and organising meetings and events. You will also receive PDF reading materials for further study.The Administrative Office Assistant/Personal Assistant course is aimed at providing students with the most up-to-date knowledge of the latest trends and developments in the workplace. This course will educate you on how to design a workflow for routine administrative tasks that are essential for a company to run smoothly. You will learn how to conduct your job effectively by using communication skills and taking the necessary steps for the successful completion of duties. Learn how to become a successful office assistant, with organization and problem-solving skills. The Admin and office assistant/Personal Assistant course is a perfect fit for students who are looking to grow their careers in this field. You will gain industry-specific knowledge through in-depth coverage of the topics required of an administrator, as well as a thorough understanding of administrative office procedures. What Will You Learn? Understand the roles and responsibilities of an excellent personal assistant Familiarise yourself with the skills of an effective administrator Gain an extensive understanding of business etiquette Organisational Meeting and Conference Skills Professional time management and prioritisation skills Course Content Introduction to Administrative and Office Assistant Introduction to Administrative and Office Assistant Administrative Assistant: Roles and Responsibilities Administrative Assistant Roles and Responsibilities Necessary Skills for Administrative Assistant Necessary Skills for Administrative Assistant Gathering the Right Tools Gathering the Right Tools Day to Day Tasks of an Administrative Assistant/PA/Secretary Day to Day Tasks of an Administrative Assistant/PA/Secretary Writing for The Business Environment Writing for The Business Environment Organising Meetings and Events Organising Meetings and Events Conclusion Conclusion Health and Safety, your wellbeing: Workstation Ergonomics A course by Xpert Learning RequirementsThere is no entry requirement. Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills
Our popular Personal Assistant and Minute Taking Diploma Course will coach you in all the skills and techniques needed to support bosses and high-performing companies. Every good manager needs some help, and you can become the respected PA, representing the 'face' of the organisation, and getting work done. You will be trained in all the necessary abilities required in a senior secretarial and administrative position, enabling new career prospects and opportunities. Throughout the tutorial, you are given proven methodologies and practises that have been adopted by successful businesses. This will provide you with multiple masterclasses on subjects such as phone etiquette, meeting preparation, business communications, and customer service, alongside expert minute-taking tuition. Each module contains a different area of expertise that a PA will need to master and provides excellent guidance for this lucrative profession. The Personal Assistant and Minute Taking Diploma Course proves to be the ideal way to accumulate all the attributes needed to excel in a senior office-based profession. All the contents have been assembled with the aid of industry professionals and include user-friendly interactive study tools. By enrolling now, you will rapidly accrue the skills and confidence to excel in your role and impress your peers and superiors. Why choose this Personal Assistant and Minute Taking Diploma Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:35:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 5: Travel Arrangements Travel Arrangements 00:25:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:26:00 Module 7: Time Management Time Management 00:36:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 9: Business Writing Skills Business Writing Skills 00:41:00 Module 10 :Organisational Skills Organisational Skills 00:26:00 Module 11: Communication Skills Communication Skills 00:26:00 Module 12: Customer Service Customer Service 00:17:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.