159 Executive Assistant courses in Epsom delivered On Demand

Master essential Microsoft Office applications, enhance communication, and develop problem-solving skills with the Microsoft Office Complete Training. Suitable for new entrants and professionals alike, gain practical knowledge, expert guidance, and a CPD certificate for career advancement.

Ever dreamed of gliding over your keyboard with ease, letting your fingers dance to a rhythm only they know? Welcome to the Touch Typing Essentials at QLS Level 3 course, the quintessential guide to mastering the art of touch typing. As the digital age progresses, the ability to touch type swiftly and accurately has become a skill of paramount importance. Whether you're penning an email or taking a touch typing test, proficiency in this area ensures speed, efficiency, and a professional edge. If you're eager to learn to touch type, this course meticulously takes you through each letter, punctuation mark, and common combination, ensuring a comprehensive understanding and impeccable technique. Why buy this Touch Typing Essentials at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Touch Typing Essentials at QLS Level 3 course for? Beginners seeking a structured introduction to touch typing. Writers, journalists, and bloggers aiming for faster content production. Office professionals striving to enhance productivity and efficiency. Students wishing to improve their typing skills for academic projects. Anyone looking to add a valuable skill to their personal and professional toolkit. Career path Data Entry Clerk: Average Salary - £18,000 to £23,000 per annum. Transcriptionist: Average Salary - £20,000 to £25,000 per annum. Administrative Assistant: Average Salary - £17,000 to £22,000 per annum. Copywriter: Average Salary - £23,000 to £29,000 per annum. Executive Assistant: Average Salary - £26,000 to £35,000 per annum. Legal Secretary: Average Salary - £20,000 to £28,000 per annum. Prerequisites This Touch Typing Essentials at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Touch Typing Essentials at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction Promo 00:04:00 Course Overview 00:12:00 How to Set up Your Computer Understanding the Keyboard Layout 00:03:00 How to set up input languages - for Mac 00:09:00 How to set up input langauges - for Windows 00:12:00 How to type the letters F and J How to correctly place your fingers on the keyboard 00:07:00 How to type the letters F and J 00:04:00 How to type the letters D and K How to type the letters D and K 00:04:00 How to type the letters S and L How to type the letters S and L 00:03:00 How to type the letter A and ; (semicolon) How to type the letter A and semicolon 00:04:00 How to type the letters E and I How to type the letters E and I 00:04:00 How to type the letters R and U How to type the letters R and U 00:04:00 How to type the letters T and O How to type the letters T and O 00:04:00 How to type CAPITAL letters How to type CAPITAL letters 00:05:00 How to type the letter C and , (Comma) How to type the letter C and , (Comma) 00:04:00 How to type the letters G and H How to type the letters G and H 00:03:00 How to type the letters N and V How to type the letters N and V 00:03:00 How to type the letters W and M How to type the letters W and M 00:04:00 How to type the letters Q and P How to type the letters Q and P 00:04:00 How to type the letters B and Y How to type the letters B and Y 00:03:00 How to type the letters Z and X How to type the letters Z and X 00:04:00 How to type Colon and Semicolon How to type Colon and Semicolon 00:03:00 How to type Full Stop and Comma How to type Full Stop and Comma 00:03:00 How to type Question Mark and Exclamation Mark How to type Question Mark and Exclamation Mark 00:04:00 How to type Dash, Parentheses and Quotation Marks How to type Dash, Parentheses and Quotation Marks 00:07:00 Resources Resource - Touch Typing Essentials 00:00:00 Assignment Assignment - Touch Typing Essentials at QLS Level 3 01:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Description: Microsoft Office is a group of different applications with different specific main functions that offer flexible and powerful tasks management. These applications can help you to organise, manage, and present information. Since the products of Microsoft Office are considered as the gold standard for businesses across the globe, knowing the functions of applications is a benefit for you. Through this course, you will learn all the essential skills, knowledge, and information about Microsoft Office 2007. You will know how to make use of all the programs and features of Microsoft Office. Who is the course for? New staff or workers who want to learn about the Microsoft Office 2007 Programs People who have an interest in all the features of the Microsoft Office 2007 Applications Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2007 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry you are in, such as: Administrative Assistant Businessman Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Senior Manager Staff. Microsoft Word 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Word 2007 for Beginners 00:00:00 Microsoft Excel 2007 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 01:00:00 Module Ten - Formatting your Data 01:00:00 Module Eleven - More Formatting 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2007 for Beginners 00:00:00 Microsoft PowerPoint 2007 For Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing PowerPoint 01:00:00 Module Three - Working with Presentations 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Formatting Text 01:00:00 Module Six - Formatting Paragraphs 01:00:00 Module Seven - Working with Text 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 2007 for Beginners 00:00:00 Microsoft Access 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening Access 01:00:00 Module Three - Using the Access Interface 01:00:00 Module Four - Working with Database Objects 01:00:00 Module Five - Creating Tables 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Creating Forms 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Creating Reports 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Managing Your Database 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activites- Microsoft Access 2007 for Beginners 00:00:00 Microsoft Outlook 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook 2007 for Beginners 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Level 2 Microsoft Office Essentials

Description:  Microsoft Office includes Access, Excel, Outlook, Power Point, Publisher and Word. The most widely used version is the desktop version. These versions are available on different operating systems. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Office. You will know the different components and parts of Microsoft Office that you need to learn to be able to utilise the programs. You will realise that you will not be able to work without it since it is very user-friendly and helpful in your career. Who is the course for? New staff or professionals who want to learn about the Microsoft Office Essentials People who have an interest in the basics and features of Microsoft Office Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office Essentials course is a useful qualification to possess and would be beneficial for any type of professions or careers like: Account Manager Administrative Assistant Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Supervisor Top Executive. Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Word for Newbies - Activities 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Excel for Newbies - Activities 00:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 PowerPoint Essential Activities 00:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners 00:00:00 Microsoft Outlook Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Outlook for Beginners 00:00:00 Microsoft Publisher Module One - Getting Started 00:30:00 Module Two - Opening Publisher 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Publication 01:00:00 Module Five - Working with Pictures 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Fonts 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Objects 01:00:00 Module Ten - Working with Pages 01:00:00 Module Eleven - Publishing Your Work 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Office Essentials 00:30:00 Final Exam Final Exam- Microsoft Office Essentials 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Skills: Office Skills Course Do you want to turn your aspirations and enthusiasm into a fulfilling profession? You will acquire the necessary information and abilities through our Office Skills Course. Learn how to manage a variety of important office administration jobs with the help of our Office Skills Course. Also, you learn how to handle complicated mail and shipping requirements as well as compose critical business letters as part of the Office Skills Course. With the assistance of this Office Skills Course, you can also arrange travel on other people's behalf and plan meetings and events. Time management is emphasised as a PA in this Office Skills Course. Communication skills are taught in the Office Skills Course as well. Enrol in our Office Skills Course right away to start improving your job possibilities with the help of modern skills and the strength of your own convictions! Main Course: Executive Secretary & PA Training Course Free Courses are including with this Event Management: Event Management Course Along with The Office Skills: Office Skills Course, We Offer a free Executive PA Course Along with The Office Skills: Office Skills Course, We Offer a free HR Management Course Along with Office Skills: Office Skills Course, We Offer a free Level 7 Business Management Course Special Offers of this Office Skills: Office Skills Course This Office Skills: Office Skills Course includes a FREE PDF Certificate. Lifetime access to this Office Skills: Office Skills Course Instant access to this Office Skills: Office Skills Course Get FREE Tutor Support to this Office Skills: Office Skills Course Office Skills: Office Skills Course All students who enroll in this course of the highest caliber will have access to round-the-clock, committed assistance. You will get support and answers to all of your questions during the Office Skills: Office Skills course. Thus, enroll in our Office Skills: Office Management and Administration course right away if you want to develop a successful career in this field! Who is this course for? Office Skills: Office Skills Course This Office Skills: Office Skills Course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Office Skills: Office Skills Course To enrol in this Office Skills: Office Skills Course, students must fulfil the following requirements. To join in our Office Skills: Office Skills Course, you must have a strong command of the English language. To successfully complete our Office Skills: Office Skills Course, you must be vivacious and self driven. To complete our Office Skills: Office Skills Coursee, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Office Skills: Office Skills Course. Career path Office Skills: Office Skills Course After completing this Office Skills: Office Skills Course, you may able to pursue a formal position in professional Office Skills: Office Skills Course services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support