3361 Evaluation courses

Unlock the intricacies of pharmaceutical marketing with our comprehensive course, delving into product development, regulatory processes, digital transformation, pricing strategies, ethical practices, and future trends. Gain invaluable insights into UK-specific marketing strategies and market access while mastering compliance essentials. Join us to navigate the dynamic landscape of the healthcare industry and propel your career forward.

Explore the dynamic realm of Industrial-Organizational Psychology with our in-depth study course. Delve into individual differences, job analysis, training, motivation, leadership, and more. Equip yourself with practical insights to enhance workplace effectiveness and foster positive organizational change. Join us for a transformative journey in understanding and applying the principles of I-O Psychology.

Overview This British Sign Language Level 1 course will unlock your full potential and will show you how to excel in a career in British Sign Language Level 1. So upskill now and reach your full potential. Everything you need to get started in British Sign Language Level 1 is available in this course. Learning and progressing are the hallmarks of personal development. This British Sign Language Level 1 will quickly teach you the must-have skills needed to start in the relevant industry. In This British Sign Language Level 1 Course, You Will: Learn strategies to boost your workplace efficiency. Hone your British Sign Language Level 1 skills to help you advance your career. Acquire a comprehensive understanding of various British Sign Language Level 1 topics and tips from industry experts. Learn in-demand British Sign Language Level 1 skills that are in high demand among UK employers, which will help you to kickstart your career. This British Sign Language Level 1 course covers everything you must know to stand against the tough competition in the British Sign Language Level 1 field.  The future is truly yours to seize with this British Sign Language Level 1. Enrol today and complete the course to achieve a British Sign Language Level 1 certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the British Sign Language Level 1 course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the British Sign Language Level 1 course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the British Sign Language Level 1 course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This British Sign Language Level 1 is suitable for anyone aspiring to start a career in British Sign Language Level 1; even if you are new to this and have no prior knowledge on British Sign Language Level 1, this course is going to be very easy for you to understand.  And if you are already working in the British Sign Language Level 1 field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this British Sign Language Level 1 course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This British Sign Language Level 1 course has no prerequisite.  You don't need any educational qualification or experience to enrol in the British Sign Language Level 1 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online British Sign Language Level 1 course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum British Sign language (BSL) Level 1 Online Course Introduction to BSL FREE 00:04:00 Alphabet Finger spelling and Names Practice Alphabet with 00:01:00 Alphabet 00:01:00 Fingerspelling test 00:01:00 Fingerspelling replay 00:01:00 Names test 00:04:00 Names replay 00:04:00 Greetings Greetings 00:05:00 Greetings without voice try these yourself 00:04:00 Family, question forms and family story Family Vocabulary 00:02:00 Family vocabulary test your memory 00:03:00 Question forms 00:01:00 Question forms test your memory 00:01:00 Family story test 00:03:00 Family Story Recap How did you do 00:03:00 Rooms in the house vocabulary Rooms in the house Vocabulary 00:02:00 Kitchen Vocabulary 00:02:00 Bathroom Vocabulary 00:01:00 Bedroom Vocabulary 00:01:00 Living room and Dining room Vocabulary 00:02:00 Study Vocabulary 00:01:00 Utility room Vocabulary 00:01:00 Garden Vocabulary 00:01:00 Colours Colours 00:01:00 Colours test yourself 00:01:00 Questions and statements about the home Questions and statements about home test 00:01:00 Questions and statements about the home replay were you right 00:01:00 Animals Animal Vocabulary 00:03:00 Animal vocab replay test your knowledge 00:03:00 Short animal story 00:01:00 Short animal story replay were you right 00:01:00 Animal and pet questions 00:01:00 Numbers and Money Numbers 1-30 00:02:00 Numbers 1-30 replay without voice test yourself 00:02:00 Numbers 10's, 100's 00:02:00 Numbers 10's, 100's replay without voice test yourself 00:01:00 Mixed number test 00:01:00 Mixed number test replay 00:01:00 Money £1 - £20 00:01:00 Money £1 - £20 replay test your knowledge 00:01:00 Mixed money test 00:01:00 Mixed money test replay 00:01:00 Time and Months of the Year Time 1 o'clock to 12 o'clock 00:01:00 Days of the week 00:01:00 Months of the year 00:01:00 Time periods 00:02:00 Time periods replay test your knowledge 00:02:00 Describing Ages Describing ages 00:01:00 Describing ages replay without voice test your knowledge 00:01:00 Number and ages phrase test 00:02:00 Number & Ages phrase test replay 00:02:00 Mixed time, ages and money test 00:03:00 Mixed time, ages, and money test replay 00:03:00 Weather Weather Vocabulary 00:02:00 Weather vocab without voice test your understanding 00:02:00 Weather phrase test 00:04:00 Weather phrase test replay 00:02:00 Transport Transport Vocabulary 00:04:00 Transport vocabulary without subtitles - test yourself 00:04:00 Transport phrases without subtitles 00:03:00 Transport phrases replay with subtitles 00:03:00 Directions Directions Vocabulary 00:02:00 Directions vocabulary without subtitles test yourself 00:02:00 Direction phrases test without subtitles 00:03:00 Direction phrases replay with subtitles 00:03:00 Hobbies Hobbies Vocabulary 00:03:00 Hobbies vocabulary without subtitles test yourself 00:03:00 Hobbies phrases test 00:04:00 Hobbies phrases replay with subtitles 00:04:00 Work Work Vocabulary 00:05:00 Work vocabulary without subtitles test yourself 00:05:00 Work phrases test 00:04:00 Work phrases replay with subtitles 00:04:00 Food and Drink Food and Drink Vocabulary 00:08:00 Food and drink without subtitles 00:08:00 Food and drink phrases without subtitles 00:04:00 Food and Drink phrases replay with subtitles 00:04:00 Dialogues No Voice No Subtitles The broken car 00:02:00 Tom's 18th Birthday Party 00:03:00 New House 00:05:00 At the bank without 00:01:00 On a train 00:02:00 Going to a restaurant without 00:02:00 Going on a picnic without 00:02:00 Job interview day 00:01:00 Horse riding without 00:09:00 I'm lost and need directions 00:01:00 Valentine's Day 00:04:00 A day in hospital without 00:01:00 Learning to drive 00:02:00 Meeting up with the family 00:01:00 Dialogues with voice and subtitles The broken car 00:02:00 Tom's 18th birthday party 00:02:00 New house 00:02:00 At the bank 00:01:00 On a train 00:02:00 Going to a restaurant 00:02:00 Going on a picnic 00:02:00 Job interview day 00:02:00 Horse riding 00:01:00 I'm lost and need directions 00:01:00 Valentines Day 00:01:00 A day in hospital 00:02:00 Learning to drive 00:03:00 School reunion 00:02:00 Meeting up with the family 00:02:00 Bonus 5 Stories with voice and subtitles Tom's 18th Birthday Party 00:03:00 New house 00:05:00 On a Train 00:05:00 Valentines day 00:04:00 Learning to drive 00:03:00 Bonus 5 stories with no voice over Tom's 18th Birthday Party 00:03:00 New House 00:05:00 On a train 00:04:00 Valentine's Day 00:04:00 Learning to drive 00:03:00 Refer a Friend Refer a Friend and Claim One Course for FREE 00:00:00

Introduction to Project Management This course provides practical insights into what is project management and how it is performed in a structured manner. This course provides practical insights into what is project management and how it is performed in a structured manner. You will learn how projects are selected, initiated, planned, executed, monitored and control, as well as closed, which could serve you ubiquitously. The goal of this course is to provide a minimally essential orientation to practical project management concepts, tools, and techniques. You will be provided with enough of these that can be applied from both a project manager and a key stakeholder perspective. What you Will Learn You will learn how to: Articulate on the basics of the project management profession Explain project management terms and concepts in practice Speak on how projects originate in mature organizations Employ a disciplined approach to initiating, planning, and managing projects to closure Identify and describe the roles and responsibilities of key project stakeholders Consider standard project processes to implement based upon the PMBOK® Guide Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Key terms and concepts Organizational framework Leadership framework Originating and Initiating Originating projects Initiating projects Planning Planning overview Scope and quality planning Resources and risk planning Schedule and cost planning Project baselining Executing and Controlling Executing Monitoring and Controlling Closing Project closing overview Closing administratively Closing financially Summary and Next Steps Review of goals, objectives, key concepts, and expectations Evaluations

Introduction to Project Management: In-House Training This course provides practical insights into what is project management and how it is performed in a structured manner. This course provides practical insights into what is project management and how it is performed in a structured manner. You will learn how projects are selected, initiated, planned, executed, monitored and control, as well as closed, which could serve you ubiquitously. The goal of this course is to provide a minimally essential orientation to practical project management concepts, tools, and techniques. You will be provided with enough of these that can be applied from both a project manager and a key stakeholder perspective. What you Will Learn You will learn how to: Articulate on the basics of the project management profession Explain project management terms and concepts in practice Speak on how projects originate in mature organizations Employ a disciplined approach to initiating, planning, and managing projects to closure Identify and describe the roles and responsibilities of key project stakeholders Consider standard project processes to implement based upon the PMBOK® Guide Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Key terms and concepts Organizational framework Leadership framework Originating and Initiating Originating projects Initiating projects Planning Planning overview Scope and quality planning Resources and risk planning Schedule and cost planning Project baselining Executing and Controlling Executing Monitoring and Controlling Closing Project closing overview Closing administratively Closing financially Summary and Next Steps Review of goals, objectives, key concepts, and expectations Evaluations

The only way for you to succeed is to learn how to improve your self and this course will be able to help you with that. In this course, you will learn more about the importance of improving your self-esteem to boost personal development. Mastering the Self Esteem and Assertiveness Training- Level 2 lets you explore your own abilities that you can utilize for your personal success. This course will surely help you become more motivated and confident in facing the real world challenges. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Self Esteem and Assertiveness Training- Level 2 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Self Esteem and Assertiveness Training- Level 2 is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £15,000. The sky really is the limit. Course Curriculum Development of Self Esteem INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 00:45:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 00:30:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Recommended Reading Recommended Reading : Level 2 Certificate in Self Esteem & Self Development 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00 Final Exam Final Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00

Improve your ability to deliver training and help trainers become better at teaching those around them with the Training Manager course. In this course you will learn; user-friendly learning design processes created to help experts looking to become experienced trainers. The Training Manager covers; approaches to designing and delivering training practices, along with improving your leadership and communication skills, too. Learning Outcomes of The Training Manager:  Learn how to define a successful training programme Discover the essentials of a quality training programme Learn how to perform a training needs analysis Learn how to evaluate training delivery Discover how to tell stories when delivering training Develop your creative and communicative skills Learn how to resolve conflicts in the training room Improve your stress management skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Our courses have been designed by experienced teachers to make getting TEFL qualified as convenient as possible. These online courses are entirely self-paced, meaning you can fit study around your life in a way that works best for you. Throughout the course, you will have the support of your own personal tutor who is with you from beginning to end to mark your work, provide helpful feedback, and answer all your questions. 120-hour Premier Online TEFL Course: 50-hour Online TEFL Course Learn about classroom management, teaching styles and advanced TEFL methodology. Includes units on business English, young learners, and teaching English one-to-one. Study with a personal tutor and meet fellow students on our course forums. 30-hour Online Grammar Course Do not know your irregular verbs from auxiliary verbs? This course will improve your basic grammar and give you the grounding you will need to communicate complicated language rules to a student audience. 20-hour Online Video Course Seeing an English teacher in action is a potent learning tool and really brings the theory to life. Feel free to steal the ideas in these video courses to use in your first lessons. We do not mind! Two 10-hour specialist mini-modules. Two mini-modules designed for specific TEFL jobs, which will help your CV stand out. One 10-hour unit is about teaching online, and the other 10-hour unit will help you teach large classes. Included in the 120-hour Premier Online TEFL Course: Lifetime access to the TEFL Job Centre The TEFL Virtual Educators course doesn’t just train you to teach; it helps you find and be offered great TEFL jobs around the world. From exclusive access to our job vacancies to a lifetime of free TEFL career advice, we’re here to help you kick-start your new career. Internationally recognised TEFL certificate – hard copy & PDF A widely-recognised certificate posted straight to your door which shows your achievements on our course, something you can show to TEFL employers to secure you a job. Personal online TEFL tutor Work through your course with the help of an experienced and qualified TEFL tutor. Throughout the course, you’ll have the same tutor, so you have one point of contact for advice and assistance. Online TEFL Class breakdown Lesson Planning Teaching English Vocabulary Teaching Pronunciation Understanding English Grammar Teaching Receptive Skills: Listening and Reading Teaching Productive Skills: Speaking and Writing Teaching English Grammar Principles of Teaching English as a Foreign Language Materials and Aids for Teaching English/Classroom Management Strategies Using Resources Effectively when Teaching English as a Foreign Language Case Study, CV and Cover Letter, Job Sites and Resources You will explore the latest theories in topics such as second language acquisition and social discourse and have the chance to apply these to your own classroom practice and curriculum development. You will also learn to conduct your own research, compile and analyse qualitative and quantitative data and develop your critical-evaluative skills. These skills will be used on your own research project at the end of the course, as well as in your future career. Core modules: Second Language Acquisition You will focus on the major themes that have emerged from literature on second language learning over the last three decades. You will examine some of the research on the second-language acquisition process, look critically at reports of second-language research, and examine some of the theories which endeavour to interpret research evidence. You will be encouraged to use your own language learning and teaching experience to assess the relative merits of such materials. Discourse in Society You will examine the relationship between language and society and the construction of discourse in various domains. You will explore sociological and sociolinguistic models and theories, such as speech communities, communities of practice and ethnolinguistic vitality, with a particular focus on social variation and stratification across various linguistic levels (phonology, lexicon, syntax). You will explore discourse's notion (or notions) in both its linguistic and wider meaning and its construction in and through society and language use. You will study methods for collecting and transcribing data and discover various linguistic and discourse analysis approaches. These methods and approaches will then be put into context and used in the analysis of the relevant social spheres and domains, such as educational or institutional discourse. Research Methods in Applied Linguistics This module will provide you with an introduction to research methods in preparation for the MA dissertation. It will familiarise you with the basic processes of conducting research, including general methodological approaches as well as research ethics. You will analyse and discuss both qualitative and quantitative data in order to develop your critical-evaluative skills. Materials and Course Design You will explore the factors involved in the design of language courses and teaching materials, reflecting on one possible course design process. You will start with an analysis of the context in which the course will take place, the needs of the learners, and current theories of language and language learning. You will move on to consider how course content can be selected and ordered in a principled way, how assessment relates to course design, and how and when courses should be evaluated. Finally, you will consider the evaluation, adaptation, and creation of course materials. Classroom Theory and Practice You will examine current research on modern classroom operations, exploring key concepts and issues through relevant professional and academic literature. A more practical element will be realised through filmed observation of teachers in practice. You will also be encouraged to reflect on your teaching and learning experience and analyse and discuss your beliefs and attitudes towards learning and teaching. Major Project This module will support you in the preparation and submission of a master’s dissertation, allowing you to explore in-depth a particular topic that reflects your academic interest. Assessment You will show your understanding of theoretical issues and their practical application through a combination of portfolios, classroom observation tasks and critical essays. After completing your final module, you will also research and prepare a 15,000-word dissertation.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations