794 Etiquette courses

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00

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Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Introducing the "Hospitality Management" bundle - an all-encompassing collection of 18 courses that will propel your career in the vibrant world of hospitality to new heights. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in hospitality management, customer service excellence, event planning, finance, and much more. Gain the theoretical insights and strategies needed to thrive in this dynamic industry and stand out as a leader in the field. With the "Hospitality Management" bundle, you'll delve into the intricacies of managing hotels, restaurants, catering services, and customer experiences. Discover the principles of effective concierge services, catering management, and restaurant operations. Master the art of providing exceptional customer service, honing your interpersonal skills, and understanding business etiquette to create unforgettable experiences for guests. Dive into the world of event planning, cost control, and compliance management to ensure seamless operations and mitigate business risks. We proudly offer 18 courses within the Hospitality Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Hospitality Management Course 02: Concierge Course 03: Catering Management Course 04: Restaurant Management Course 05: Hotel Operations Training Course 06: Hotel Chief Accountant Training Course 07: Customer Service Management (CRM) Course 08: Customer Service Training Course 09: Business Etiquette and Professional Behavior Course 10: Developing Interpersonal Skills Course Course 11: Event Planning Course 12: Cost Control Process and Management Course 13: Customer Service Course 14: HACCP Training Course 15: Understanding Excellence In Customer Service For Hospitality Course 16: Finance and Cash management for Hospitality Course 17: Compliance & Business Risk Management Course 18: Microsoft Excel - Beginner, Intermediate & Advanced In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Acquire a comprehensive understanding of hospitality management principles and strategies. Develop the skills necessary for effective customer service and fostering excellence in guest experiences. Gain expertise in event planning, including logistics, coordination, and execution. Comprehend financial management and cash control processes specific to the hospitality industry. Understand and implement business etiquette and professional behavior standards. Enhance interpersonal skills for effective communication and building strong relationships with guests and colleagues. Attain proficiency in utilizing Microsoft Excel for data analysis and reporting purposes. This comprehensive package offers 18 meticulously curated courses, covering the key aspects of managing hotels, restaurants, and customer experiences. Designed to provide you with a theoretical foundation in hospitality practices, this bundle equips you with the knowledge and strategies needed to excel in this exciting industry. From customer service excellence to event planning and financial management, these courses unlock the potential for growth and success in your hospitality career. Immerse yourself in the world of hospitality management with our "Hospitality Management" bundle. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hospitality professionals seeking to enter the industry with a strong foundation of knowledge. Current hospitality employees looking to advance their careers and expand their skill set. Individuals interested in starting their own hospitality business and require a comprehensive understanding of the industry. Professionals in related fields who wish to transition into the vibrant world of hospitality. Career path Hotel Manager: £25,000 - £70,000 per year Restaurant Manager: £20,000 - £50,000 per year Catering Manager: £20,000 - £45,000 per year Event Planner: £22,000 - £45,000 per year Customer Service Manager: £20,000 - £50,000 per year Financial Controller (Hospitality): £30,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. Unlock the doors to a fulfilling career in data entry with our comprehensive Diploma in Data Entry. This online course is designed to equip you with the fundamental skills and knowledge needed to excel in the field of data entry. With 10 comprehensive courses, you'll develop proficiency in a wide range of areas, including office administration, data protection and security, Microsoft Excel, and touch typing. Our Diploma in Data Entry is ideal for anyone seeking to start a career in data entry, or for those already in the field looking to advance their skills. Our flexible online learning model allows you to study at your own pace and at a time and place that suits you best, giving you the freedom to balance your studies alongside your work or personal life. This Bundle Package includes: Course 01: Diploma in Data Entry Administrator at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: Office Administration & Skills Diploma Course 02: Document Control Course 03: Understanding Data Protection and Data Security Course 04: Complete Microsoft Word Course 05: Microsoft Excel - Beginner, Intermediate & Advanced Course 06: Craft Excel Pivot Tables for Data Reporting Course 07: Email Etiquette Course 08: Touch Typing Masterclass - Updated Version Course 09: Transcription Level 3 Course 10: Workplace Confidentiality Data entry may be an excellent job to explore if you want to use your keyboarding expertise and ability to work under pressure. In addition, a career in data entry may take you into a wide range of businesses, as firms from many industries hire for these roles. So, what is your trouble? Participate in our course and gain the rewards afterwards in your career. Learning Outcomes: Develop data entry skills to excel in the modern workplace. Learn the principles of data protection and confidentiality to ensure workplace compliance. Gain proficiency in Microsoft Word and Excel to create professional documents and spreadsheets. Craft pivot tables for data reporting to facilitate effective decision-making. Learn transcription and touch typing to increase productivity and efficiency. Develop email etiquette skills to improve communication and collaboration. Upon completion of the Data Entry course, you will be able to, Improve your grasp of the data entry business. Be able to utilise Microsoft Excel to make your job more efficient. Create and change worksheet formulae. You will learn how to categorise data. You will learn how to safeguard data. You'll discover how to handle workbooks and their attributes. Acquire the information and abilities required to operate expertly in the IT business. Be able to leverage statistics packages. The Diploma in Data Entry is a comprehensive program designed to provide students with the essential skills required for a successful career in data entry. This diploma consists of ten courses, including office administration, document control, data protection, Microsoft Word, Microsoft Excel, pivot tables for data reporting, email etiquette, touch typing, transcription, and workplace confidentiality. The program begins with an introduction to office administration and essential skills required to succeed in today's modern workplace. The course then moves on to cover data protection and confidentiality, providing students with an understanding of legal obligations and best practices for data management. Students then learn Microsoft Word and Excel, including pivot tables for data reporting, to enable the creation of professional documents and effective data analysis. Additionally, the program offers courses on email etiquette, touch typing, and transcription to increase productivity and efficiency in the workplace. Finally, students learn about workplace confidentiality, providing them with an understanding of the legal requirements of confidentiality in the workplace. The Diploma in Data Entry is an excellent investment for anyone seeking to improve their data entry skills and advance their career prospects. *** Course Curriculum: *** Course 01: Diploma in Data Entry Administrator at QLS Level 3 Module 1: Introduction Module 2: Using the Computer Module 3: Common Rules and Guidelines Module 4: Using Excel for Efficient Data Entry Module 5: Using Excel's Flash Fill and Autofill to Automate Data Entry Module 6: How to Create Form in Excel? Module 7: Using Statistics Packages CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to develop data entry skills for the modern workplace. Office administrators seeking to improve their skills and knowledge. Professionals seeking to learn data protection and confidentiality best practices. Students looking to improve their employability prospects. Anyone interested in developing their Microsoft Word and Excel skills. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Data Entry Clerk: £18,000 - £22,000 per year Office Administrator: £18,000 - £24,000 per year Administrative Assistant: £16,000 - £24,000 per year Data Analyst: £21,000 - £38,000 per year Executive Assistant: £22,000 - £40,000 per year Transcriptionist: £17,000 - £25,000 per year Certificates Diploma in Data Entry Administrator at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Data Entry Administrator at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Certificate Accredited by CPDQS Digital certificate - £10

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview: In 2022, 78% of professionals attended weekly online meetings, emphasising the evolution of business communications. This course, "Online Meeting Management", provides a comprehensive understanding, spanning the meticulous stages of planning and preparation to mastering the nuances of online platforms and etiquette. Here's a closer look at the curriculum: In the first segment, "Planning and Preparation," which spans 15 minutes, you are guided through the initial steps to orchestrate successful online meetings. The succeeding modules, "Online Meeting Platforms Part - 01" and "Online Meeting Platforms Part - 02," lasting 1 hour, 3 minutes, and 45 minutes, will elucidate various platforms' nuances, empowering you to make informed decisions and streamline your meetings. Lastly, the "Meeting Etiquette and Tips" segment, a concise 13-minute session, will polish your online meeting manners, ensuring you project professionalism and respect in the virtual space. Take the next step in advancing your online meeting management skills. Enrol today and unlock a world of virtual expertise! Key Features of the Course: Accredited CPD certificate. 24/7 Learning Assistance. Engaging learning materials. Who is This Course For? This Online Meeting Management course is designed for professionals, team leaders, educators, and anyone looking to elevate their virtual meeting management skills. Learning Outcome Upon completion of this Online Meeting Management course: Gain expertise in planning and preparing for online meetings. Understand the nuances of various online meeting platforms. Recognise the value of and implement proper meeting etiquette. Utilise advanced functionalities in multiple platforms. Enhance the efficacy of your online interactions. Familiarise with the dos and don'ts of virtual communications. Develop strategies to combat common online meeting challenges. Boost your confidence in handling virtual engagements. Why Enrol in This Course: Elevate your virtual meeting skills with this top-reviewed Online Meeting Management course. Updated recently, it encompasses the latest trends and techniques in online communication. With a rising demand for adept virtual meeting managers, stay ahead of the curve by mastering this sought-after skill. Requirements: A stable internet connection, basic knowledge of online tools, and a passion for learning! Career Path: Upon successful completion of Online Meeting Management course, you can pursue careers such as: Virtual Meeting Coordinator: Avg. UK Salary - £28,000. Corporate Trainer (Online Modules): Avg. UK Salary - £35,000. Remote Team Manager: Avg. UK Salary - £40,000. Virtual Event Planner: Avg. UK Salary - £32,000. E-learning Specialist: Avg. UK Salary - £34,000. Virtual Collaboration Consultant: Avg. UK Salary - £42,000. Online Communications Strategist: Avg. UK Salary - £38,000. Certification: All successful students will receive a recognised CPD certificate. Course Curriculum 5 sections • 5 lectures • 02:16:00 total length •Planning and Preparation: 00:15:00 •Online Meeting Platforms Part - 01: 01:03:00 •Online Meeting Platforms Part - 02: 00:45:00 •Meeting Etiquette and Tips: 00:13:00 •Order your Certificate: 00:00:00

🌟 Unlock Your Career Potential with 'The Complete Job Interviewing Skills Masterclass' 🌟 Are you ready to transform your job interview game and land the career of your dreams? Introducing our comprehensive online course, designed to equip you with the skills and strategies needed to excel in every aspect of the job interview process.   🚀 Curriculum Highlights: 1. Introduction to Career Hacking and Job Interview Understand the art of career hacking Learn the secrets to standing out in a competitive job market 2. The Complete Resume Craft a compelling resume that gets noticed Showcase your achievements and skills effectively 3. Job Search Navigate job boards and company websites like a pro Discover hidden job opportunities in the market 4. Mastering Technology for Job Search Leverage the latest tools and platforms for a successful job hunt Optimize your online presence to attract recruiters 5. Interview Preparation Hacks Develop a customized interview preparation plan Overcome nerves and present your best self on the big day 6. Interview Etiquette Master the art of professional communication Navigate tricky situations with confidence and grace 7. Ace Interview Questions Analyze and respond to common interview questions Craft impactful answers that leave a lasting impression 8. Advanced Techniques to Answer Questions Handle challenging questions with finesse Showcase your problem-solving and critical thinking skills 9. Turning the Tables Learn how to ask the right questions during the interview Position yourself as the ideal candidate for the role   🎓 What You'll Gain: Confidence to tackle any job interview Strategies to stand out in a competitive job market Skills to effectively navigate modern job search techniques Expert-level interview etiquette and communication skills   💼 Who Is This Course For? Job seekers looking to level up their interview skills Recent graduates entering the job market Professionals seeking career advancement opportunities   Don't let the fear of interviews hold you back! Enroll now in 'The Complete Job Interviewing Skills Masterclass' and take the first step toward unlocking the doors to your dream career. Your success story starts here! Course Curriculum Introduction to Career Hacking and Job Interview Introduction to Recruitment and Interview 00:00 Understanding Job Adverts 00:00 Practical - Extracting Information from Job Advert 00:00 The Complete Resume Resume Writing CV Writing 00:00 Practical - CV Writing 00:00 Canva CV and Video CV Tutorial 00:00 Resume CV writing difference between Fresher vs Experienced Job Seekers 00:00 Cover Letter 00:00 Resume and Cover Letter Proofreading Techniques 00:00 Job Search Jobscan Resume Scanner Tutorial 00:00 Job Hunting Methods 00:00 Job Search through Informational Interview 00:00 Building Network 00:00 Mastering Technology for Job Search Leveraging Technology for Job Search 00:00 Boolean Technology for Job Search 00:00 Use LinkedIn like a Pro 00:00 Monster Masterclass 00:00 Dice Masterclass 00:00 Interview Preparation Hacks Research the Company 00:00 Glassdoor Masterclass 00:00 Handling Interview Flutter 00:00 ABCDEF Solution for Pre-Interview Anxiety 00:00 Body Language and Non-Verbal Communication 00:00 Interview Etiquette Face-to-Face Interview Etiquette 00:00 Video Interview Etiquette 00:00 Telephone Interview Etiquette 00:00 Ace Interview Questions What to Bring at a Job Interview 00:00 What NOT to Bring at a Job Interview 00:00 What NOT to Say 00:00 Tell us about yourself 00:00 Why do you want this job 00:00 Tell us about your strengths 00:00 Tell us about your weaknesses 00:00 What is your work style 00:00 Why are you leaving your present job 00:00 What did you like least about your last job 00:00 What do you think of your previous boss 00:00 What's your ideal company 00:00 Why do you want to work at this company 00:00 Why should we hire you 00:00 Where do you see yourself in next five years 00:00 How do you deal with people who irritate you at work 00:00 How did you handle a mistake 00:00 How do you handle disagreement with supervisor 00:00 One thing you wouldn't want me to know 00:00 Sell me this pen 00:00 What if you can't answer a question 00:00 Handling Slip of Tongue during a Job Interview 00:00 Advanced Techniques to Answer Questions Finding answers using SWOT Analysis 00:00 Finding Answers Using the BCG Analysis 00:00 Turning the Tables Do you have any questions for us 00:00 What are your salary expectations 00:00

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00